1. ​ Tameka Hill
1435 West 24th Street​ ​◆​ Jacksonville, FL 32209 ​◆​ (904) 437-9197 ​◆​ IJ172827@gmail.com
Objective
Seek to work as “Virtual Assistant” in your organization where I can utilize my expertise in the growth of the
organization and adding its value in the market.
Core Competencies
Legal Research | Contract Preparation | Litigation & Trial | Mortgage Processing & Titles | Depositions | Quality Assurance |
Inventory Control | Vendor Relations | Materials Management | Bills of Lading | Invoicing | Journal Entries | Account
Ledgers | Shipping/Receiving | Procurement | Business Analysis | Records Management | Statistical Process Control |
Diversity | Leadership/Resource Supervision | Policies & Procedures
Technical Skills
◆ Project Management
◆ Drafting/CAD Methods
◆ Architectural Drafting I &
II
◆ Rapid Visualization
◆ AutoCAD 2008,
Architecture 2008, Civil
2008, Viz 2008
◆ Engineering Graphics II
◆ Engineering Graphics I
◆ Materials & Processes
◆ Descriptive Geometry
◆ Adobe Inventor
◆ Adobe Acrobat
◆ Dreamweaver
◆ Data Entry
◆ Digital Information Mgmt
◆ Civil Drafting/Intro to GIS
◆ Customer Service Contractor
◆ Design Theory & Methods
◆ Adobe Illustrator
◆ Adobe Photoshop CS4
◆ Microsoft Office Suite
Experience
Virtual Assistant, ​Jacksonville, FL April, 2012 – Present
BUSINESS MANAGEMENT & CUSTOMER SERVICE
♦ Hire, train and evaluate new employees; and ensure that a company or department is on track to meet its financial
goals.Customer Service Contracting while training.
♦ Prepare data for inputting into databases. Input data in an accurate and efficient manner
♦ Verify accuracy of information prior to keying. Corroborate data accuracy after performing data entry procedures.
Update records and information in the database. As well as, compile statistical data for analysis purposes
♦ Retrieve data for informational purposes as directed. Compare entered data with the source documents and process
forms as directed.
LCN, ​Jacksonville, FL August, 2010- March,
2012
LEAD GENERATION
♦ Develop new business via telephone and mass communication such as email and social media to introduce the
Montage solution and identify appropriate buyers within the target market.
♦ Follow up on leads and conduct research to identify potential prospects.
♦ Conduct a needs analysis and determine prospect's pain points to determine how the Montage solution will speak to
those needs.
♦ Identify key buying influencers within these prospects to determine budget and timeline.
♦ Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in
order to move opportunities through the sales funnel.
Convergys, ​Jacksonville, FL October, 2009 – March,
2010
​CUSTOMER SERVICE REPRESENTATIVE
♦ Responsible for assisting customers in a call center environment including; answering Medicare insurance billing
questions and providing exceptional customer service.
♦ Assist customers with Medicare coverage questions including; the amount of copays, sending out replacement
identification cards, researching and resolving complaints courteously and professionally.
♦ Entered and updated customer database information.

2. Education
ASSOCIATES OF SCIENCE PA​ralegal, ​Jacksonville, FL​ March​,
2012
ASSOCIATES OF SCIENCE ​Computer Drafting and Design, ​Jacksonville, FL​ March​,
2009
567 Rose Lane ​◆​ Colorado Springs, CO 81207 ​◆​ (960) 555-0112 ​◆​ someone@example.com