This 4-session course provides guidance on developing and implementing an effective talent development plan based on the ISO 10015 standard. Session 1 covers identifying competence gaps within an organization. Session 2 discusses developing long and short-term training plans. Session 3 focuses on delivering comprehensive training activities. Session 4 evaluates training outcomes and returns on investment. The course aims to help professionals design practical training plans, implement engaging activities, and continuously improve training processes.

1. SGS ACADEMY HONG KONG
LEARNING & DEVELOPMENT SOLUTION
CREATING TALENT DEVELOPMENT ADVANTAGE
THROUGH ISO 10015
WWW.SGSGROUP.COM.HK/ACADEMY
TEL: (852) 3543 7900 | EMAIL: HK.ACADEMY@SGS.COM

2. SESSION CONTENT:
Session 1: Defining learning & development needs
Identifying the needs of organization
Analyzing competence requirements of different levels of
organization
Defining competence gaps & develop solutions to close the
gaps
Session 2: Developing long-term and short-term training
plans
Defining the constraints of training plans
Selecting the training methods and criteria
Developing the specifications of the training plans and trainers
Session 3: Delivering all-rounded training activities
Identifying the effective pre-training support
Designing the relevant atmosphere, methods, tools,
assessments
Developing the post-training support
Session 4: Evaluating the Outcome and Return of People
Development Investment
Identifying the effective ways to collect learners’ training
outcomes
Collecting and Analyzing the data of evaluation
Validating the training processes
GENERAL INFORMATION:
Date: □ 16 July 2015
Duration: 9:30 am - 5:30 pm
Venue: T.S.T. / Wan Chai Training Centre / TBC
COURSE OVERVIEW:
The Quality management principles
underlying the ISO 9000 family of
standards emphasize the critical important
of human resource management, staff
development and the need of appropriate
training strategies, tactics and activities.
The role of ISO 10015 is to provide
guidance that can help an organization to
identify and analyze their talents’ need of
competence development, develop the
learning and development plan, implement
the practical training activities, evaluate
training outcomes and monitor and
improve the training process in order to
achieve. It emphasizes the contribution of
training to continual improvement and is
intended to help organization make their
training a more effective and efficient
investment.
COURSE OBJECTIVES:
Understand key elements of staff
competence development plan
Know how to select appropriate training
approaches/methods and design a
practical training (or competence
development) plan
Realize the effective pre-training,
training and post-training support for Venue: T.S.T. / Wan Chai Training Centre / TBC
Medium: Cantonese supplemented with English materials
Price: HK $1,800 / 1,620* per person
* Discount is offered to enrolment made one month prior to the
course
“Special offer”
15% discount will be offered to all enrolment made two months
prior to the course (available for the courses to be commenced
between 3 April to 31 Dec of 2015)
#All cancellations/ postponements of registration must be made to SGS Academy in writing. If postponement is received: One month notice
before the course starts, 20% of the training fee will be charged as administration fee. If cancellation is received: One month notice before the
course starts, 50% of the training fee will be charged as administration fee. Within two weeks before the course starts, 100 % of the training
fee will be charged as administration fee. If you do not want to receive any information from us, please fax to us at (852) 2333 2257.
ENROLL: CREATING TALENT DEVELOPMENT ADVANTAGE THROUGH ISO 10015 AVAILABLE
ST/9
Payment Method: To confirm your booking, please send the completed registration form together
with the course fee by cheque payable to “SGS Hong Kong Limited” (5/F, Manhattan Centre, 8
Kwai Cheong Road, Kwai Chung, NT, Hong Kong – Attention to SGS Academy) or deposit the
required amount to SGS HSBC account 002-617918-001 “SGS HONG KONG LIMITED.” Then, fax
the bank-in slip and course registration form to SGS office at 2333 2257. Public Class In-House
OR
For Enquiry: Email – olivia.lee@sgs.com Phone: (852) 2774 7408
training and post-training support for
highly practical training activities
Understand multi-dimensional training
evaluating, monitoring and improving
methodologies
TARGETED AUDIENCES:
Training Management Professionals,
Talent Development Management
Professionals and Human Resource
Management Professionals
Course Date: ____________________________ Company: _______________________________
Address: ________________________________________________________________________
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Any tax or bank charges, etc induced by settling course fee to SGS Hong Kong Limited must be fully absorbed by the client itself.