SSPM Retail
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This retail company with 3,500 users implemented PortalGuard's self-service password management to reduce help desk calls. PortalGuard allowed users to reset passwords for Windows logins, the corporate portal, and web applications. It also enforced additional password policies beyond Active Directory for some users. This led to a 30% reduction in help desk calls.
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We built a disk-based parallel graph system, Graspan, that uses a novel edge-pair centric computation model to compute dynamic transitive closures on very large program graphs.
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ALGIT - Assembly Line for Green IT - Numbers, Data, Facts
ALGIT - Assembly Line for Green IT - Numbers, Data, Facts
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Transform Your Communication with Cloud-Based IVR Solutions
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E-Invoicing Implementation: A Step-by-Step Guide for Saudi Arabian Companies
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Revolutionizing Visual Effects Mastering AI Face Swaps.pdf
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Essentials of Automations: The Art of Triggers and Actions in FME
GraphSummit Paris - The art of the possible with Graph Technology
GraphSummit Paris - The art of the possible with Graph Technology
Neo4j - Product Vision and Knowledge Graphs - GraphSummit Paris
Neo4j - Product Vision and Knowledge Graphs - GraphSummit Paris
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Atelier - Innover avec l’IA Générative et les graphes de connaissances
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Neo4j - Product Vision and Knowledge Graphs - GraphSummit Paris
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UI5con 2024 - Keynote: Latest News about UI5 and it’s Ecosystem
SSPM Retail
- 1. Has Active Directory 3,500 Windows workstations Corporate portal Various web applications Information Technology Solutions Industry: Retail Number of Users: 3,500 SOLUTION: To satisfy the customer’s cost reduction requirements related to Help Desk calls, they chose PortalGuard to provide their users with self-service password management (SSPM) for both the Windows logon (Ctrl-Alt- Del) and from the corporate portal and web application logon pages. As part of their security requirements, PortalGuard was configured to deliver a One-time Password (OTP) via SMS or voice call as part of the user authentication before allowing a password reset action to be completed. The customer also leveraged PortalGuard’s password complexity rules to enforce additional password policies beyond that of Active Directory for some users. The resulting benefit was a 30% reduction in the total Help Desk calls. CHALLENGE Too Many Help Desk Calls SOLUTION PortalGuard Self-service Password Management PLATFORM LAYER Self-Service Password Management Usage Scenario CHALLENGE: Reduction of costs associated with Help Desk calls was the main business driver for this customer. With 3,500 workstations, they needed a self-service method for corporate users to be able to reset their password from Windows client as well as from their corporate portal and other web applications. They also had a corporate security requirement to enforce password policies greater than Active Directory for some users. © 2012, PistolStar, Inc. dba PortalGuard All Rights Reserved.