标准管理实务,介绍标准定义、构成、作用、使用方法等。标准管理在现代企业管理中是重要的内容之一。
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2024 State of Marketing Report – by Hubspot
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
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· The strongest connections happen via call, click, chat, and camera.
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Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
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Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
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https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
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· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
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ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
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Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
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Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
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Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
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- New developments in privacy and data regulation.
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If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
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With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
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Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
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- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
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1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
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If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
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Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
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PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
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This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
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The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
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The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
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The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summary
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
Getting into the tech field. what next
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search Intent
1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
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It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
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Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project management
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
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A presentation for absolute beginners who have never touched TikTok and may be a bit scared of it!
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
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To succeed in your career, you need a strategy for sending out ripples of influence. Here are 12 ways you can start doing just that.
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The document discusses various AI tools from OpenAI like GPT-3 and DALL-E 2, as well as ChatGPT. It explores how search engines are using AI and things to consider around AI-generated content. Potential SEO uses of ChatGPT are also presented, such as generating content at scale, conducting topic research, and automating basic coding tasks. The document encourages further reading on using ChatGPT for SEO purposes.
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More than Just Lines on a Map: Best Practices for U.S Bike RoutesProject for Public Spaces & National Center for Biking and Walking
More than Just Lines on a Map: Best Practices for U.S Bike Routes
This session highlights best practices and lessons learned for U.S. Bike Route System designation, as well as how and why these routes should be integrated into bicycle planning at the local and regional level.
Presenters:
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Has your project been caught in a storm of deadlines, clashing requirements, and the need to change course halfway through? If yes, then check out how the administration team navigated through all of this, relocating 160 people from 3 countries and opening 2 offices during the most turbulent time in the last 20 years. Belka Games’ Chief Administrative Officer, Katerina Rudko, will share universal approaches and life hacks that can help your project survive unstable periods when there seem to be too many tasks and a lack of time and people.
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标准管理实务,介绍标准定义、构成、作用、使用方法等。标准管理在现代企业管理中是重要的内容之一。
- 2. — 2 — Start 布衣公子 标准 第一章 标准化 第二章
- 3. — 3 — 过渡页 标准 第一章 下一章 • 标准的定义 • 标准的类别 • 企业的标准体系 • 标准的制定原则
- 4. — 4 — LOGO 标准 第一章 第一节 标准的定义 引例 有一个小和尚担任撞钟一职，半年下来，觉得无聊之极，认为不过是 “做一天和尚撞一天钟”而已。有一天，主持宣布调他到后院劈柴挑 水，原因是他不能胜任撞钟一职。 小和尚很不服气地问：“我撞的钟难道不准时、不 响亮？”老主持说：“你撞的钟虽然很准时、也很 响亮，但钟声空泛、疲软，没有感召力。钟声是要 唤醒沉迷的众生，因此，撞出的钟声不仅要洪亮， 而且要圆润、浑厚、深沉、悠远。”
- 5. — 5 — LOGO 标准 第一章 第一节 标准的定义 标准（Standard）是指在一定的范围内获得最佳秩序，经协商一致制定并由公认 机构批准，共同使用的和重复使用的一种规范性文件。 我们从小和尚的话中，大约可以推断，本故事中的 主持犯了一个常识性管理错误，“做一天和尚撞一 天钟”是由于主持没有提前公布工作标准造成的。 如果小和尚进入寺院的当天就明白撞钟的标准和重 要性，我想他也不会因怠工而被撤职。 怠工 是否怠工？原因在谁？
- 6. — 6 — LOGO 标准 第一章 第二节 标准的类别 标准的类别
- 7. — 7 — LOGO 标准 第一章 第二节 标准的类别 1、根据企业生产经营活动的对象不同来分 1 技术标准即技术领域所制定的标准。包括生产对 象、生产条件、生产方法及包装贮运等技术要求。 重点在于技术要求一致，没有管理职责内容。 技术标准是标准化管理体系的核心，是实现产品 质量的重要前提，其它标准都要围绕着技术标准 并为技术标准服务。企业技术标准的形式可以是 标准、规范、规程、守则、操作卡、作业指导书 SOP等。 技术标准（针对“物”的标准） 为什么麦当劳许多分店的食品都是一样的美味？ 据说他们的操作手册有560页！我想这也许是 他们的秘密吧。
- 8. — 8 — LOGO 标准 第一章 第二节 标准的类别 案例：《考工记》 《考工记》为中国先秦时期手工艺专著。相传其作者为齐国稷下学宫 的学者。《考工记》是中国目前所见年代最早的手工业技术文献，该 书在中国科技史、工艺美术史和文化史上都占有重要地位。 其在当时的世界上也是独一无二的。全书共7100余字，记述了木工、 金工、皮革、染色、刮磨、陶瓷等六大类30个工种的内容，反映出当 时中国所达到的科技及工艺水平。
- 9. — 9 — LOGO 标准 第一章 第二节 标准的类别 1、根据企业生产经营活动的对象不同来分 2 管理标准即针对具体管理过程所制定的标 准。包含公司全部管理范畴，重点在于强 调办事时职责清楚和程序分明，如5S管理 标准等。 管理标准（针对“事”的标准）
- 10. — 10 — LOGO 标准 第一章 第二节 标准的类别 1、根据企业生产经营活动的对象不同来分 3 工作标准是针对各岗位制定的标准。包括任职 资格、岗位职责、岗位权限、工作内容及作业 指导、检查与考核、附件或附表等内容。重点 在于“任职资格匹配、责权利一致、清楚干什 么、明白怎么干”。 工作标准（针对“人”的标准） 工作标准部分其实是技术标准和管理标准的要 求在该岗位的具体转化，如岗位工作手册，下 面会重点讲解。
- 11. — 11 — LOGO 标准 第一章 第二节 标准的类别 国家 标准 行业 标准 地方 标准 企业 标准 1 2 3 4 2、按照标准的不同级别来分， 即是我国的四级标准
- 12. — 12 — LOGO 标准 第一章 第三节 企业的标准体系 企业标准体系是企业内的标准按其内在 的联系形成的科学的、有机的整体。企 业标准体系的建立和实施要在贯彻落实 国家关于标准化工作的法律、法规、政 策、方针的基础上，建立健全以技术标 准为核心，以管理标准为支持，以工作 标准为保障的企业标准化体系。 企业标准体系的建立与管理，应设立专 门的标准管理部门统一负责标准体系 的建立、实施、监督检查和完善等工作。
- 13. — 13 — LOGO 标准 第一章 第四节 标准的制定原则 简单才最有力量，最易于 执行。 为保持标准系统的整体功 能达到最佳，必须协调对 接好系统内外关联因素之 间的关系。 一定要选择最优的表述方 式：能量化的尽量量化； 不能量化尽量细化；不能 细化的尽量流程化。 以最少的标准去覆盖最大 的范围，扩大标准的适用 范围，减少不必要的重复 或多样化。
- 14. — 14 — 过渡页 标准化 第二章 上一章 • 标准化的定义 • 标准化的作用 • 标准化的实施 • 岗位工作手册
- 15. — 15 — LOGO 标准化 第二章 第一节 标准化的定义 为追求最佳秩序和最大效益，从制定标准、培训 与实施标准到检查与完善标准的动态过程称之为 标准化（Standardization）。 标准化也就是实施标准管理的过程。
- 16. — 16 — LOGO 标准化 第二章 第二节 标准化的作用 客户需求的变化越来越快，一线 员工流动率越来越高，随着人工 成本的上升，动态用工和结构性 用工又成为必然，在这样的市场 环境和社会环境中，要保持高质 量、高效率、低成本和快速应变 的竞争优势，标准化管理是至关 重要。 提高效率，节约成本 ① ② ③ ④ 监督检查，明确责任 储备经验，持续改进 交接培训，大量复制
- 17. — 17 — LOGO 标准化 第二章 第二节 标准化的作用
- 18. — 18 — LOGO 标准化 第二章 第二节 标准化的作用
- 19. — 19 — LOGO 标准化 第二章 第二节 标准化的作用
- 20. — 20 — LOGO 标准化 第二章 第二节 标准化的作用
- 21. — 21 — LOGO 标准化 第二章 第三节 标准化的实施
- 22. — 22 — LOGO 标准化 第二章 第三节 标准化的实施
- 23. — 23 — LOGO 标准化 第二章 第三节 标准化的实施
- 24. — 24 — LOGO 标准化 第二章 第三节 标准化的实施
- 25. — 25 — LOGO 标准化 第二章 第三节 标准化的实施
- 26. — 26 — LOGO 标准化 第二章 第四节 岗位工作手册
- 27. — 27 — LOGO 标准化 第二章 第四节 岗位工作手册
- 28. — 28 — LOGO 标准化 第二章 第四节 岗位工作手册
- 29. — 29 — LOGO 标准化 第二章 第四节 岗位工作手册 时间类别 序号 工作名称 备注 每天 每周 每月 每季度 每年
- 30. — 30 — LOGO 标准化 第二章 第四节 岗位工作手册
- 31. — 31 — LOGO 标准化 第二章 第四节 岗位工作手册 流程即工作程序，是指为达到特定目标的一系列按步骤、按 顺序执行的活动。流程图是流程的一种图像表示，使之更为 清晰、明了。
- 32. — 32 — LOGO 标准化 第二章 第四节 岗位工作手册 流程开始和结束 流程涉及的文档 工作任务、动作 判断 工作流向（单向） 工作流向（双向） 两项工作相连接 跨越（两项工作不连接） 流程说明、标注 子流程
- 33. — 33 — LOGO 标准化 第二章 第四节 岗位工作手册 横坐标表示流程参与部门和岗位的名称，纵坐标是 按时间顺序描述的动作，即先做何事，后做何事。 部门经理 申领人 管理部 提出文具申请 审批 办理 结束
- 34. — 34 — LOGO 标准化 第二章 第四节 岗位工作手册 直接按照动作的顺序完成的流程图。参与的部门和 岗位可通过流程说明或标注的方式予以补充。 流程开始 流程一： 流程二： 资料保存，流程 结束 流程三：
- 35. — 35 — LOGO 标准化 第二章 第四节 岗位工作手册 对于简单的流程说明，可以以标注的方式直接标注在流程图的一侧。如果 流程说明的内容较多，则将流程说明（5W1H）描述在流程的下方： 目的（why）：为什么有该工作、是否必要，为什么？ 内容（what）：做什么？有必要吗？ 时间（when）：何时做？是否必须这时做？ 地点（where）：何处做？是否一定在此地做？ 人员（who）：由谁做？别人能否做得更好？ 方法（how）：怎样做？有无更好的手段？
- 36. — 36 — LOGO 标准化 第二章 第四节 岗位工作手册 工作警示录是指将该岗位往期所犯过的错误记录在 案，以起到警示的作用。参考表格如下： 序号 责任人 发生时间及发生内容 规避措施
- 37. — 37 — LOGO 标准化 第二章 第四节 岗位工作手册 督查要点是对该岗位工作的需监督检查的重要部分 提炼出具体的督查点。参考表格如下： 序号 督查要点 督查频率 要求工作标准 备注
- 38. — 38 — LOGO 标准化 第二章 第四节 岗位工作手册 对岗位说明书中所涉及的相关附件、附表集中 放置在此，或另附文件。