1. —
EXTERNAL SALES PRESENTATION, MEASUREMENT AND ANALYTICS
ABB Ability™ Condition Monitoring for measurement devices
Open up a new world of digital services for ABB analyzers
2. —
Emissions regulations are becoming tighter
April 3, 2024 Slide 2
Requiring 24/7 monitoring of:
• Pollutants gases:
NOx, CO, CO2, SOx, HCI, HF
• Dust
• Mercury
• Dioxins
For example, the European Industrial Emission directive
2010/75/EC allows only:
• Maximum 10 invalid minutes per half hour
• Maximum 5-6 invalid half hour averages per day
• Maximum 10 invalid days per year
Non-compliance means major fines and possible shutdown
Non-compliance has never been more expensive, in terms of both fines and the threat of shutdown.
24/7
Increased compliance costs
Increased emissions regulations
=
3. —
In-house expertise is becoming rarer
April 3, 2024 Slide 3
• In-house analyzer expertise is typically not available 24/7
• Retirements and other departures erode “institutional knowledge”
on analyzers
• Staff changes challenge your ability to standardize maintenance
practices for analyzers across multiple sites
• Traditional maintenance personnel do not have sufficient time to
keep up with IT advances:
• Cyber security
• Tech bulletins, etc.
Delaying troubleshooting of analyzers (and emissions compliance)
Customers are looking for ways to ease the workload on their personnel
Time
4. —
Critical processes need more than preventive maintenance
April 3, 2024 Slide 4
Preventive maintenance means:
• Maintenance service schedules are driven
by a calendar
• Parts are replaced based on statistically-
determined lifetime averages
With preventive maintenance, device data isn’t leveraged:
• Data is not regularly and systematically monitored
and analyzed
• The true condition of the analyzer and its parts isn’t known
• Troubleshooting is significantly delayed until the actual condition
of the analyzer becomes known
Preventive maintenance doesn’t utilize data on analyzer’s condition
Maintenance based on condition monitoring is required for critical processes such as emissions monitoring.
?
Without ABB
condition monitoring
5. —
ABB Ability™ Condition Monitoring for measurement devices
April 3, 2024 Slide 5
Enables predictive maintenance Optimizes costs and labor
• The actual condition of the analyzer
determines its service schedule (not
the calendar)
• ABB performs troubleshooting remotely,
but only after receiving the customer’s
express consent
• If an ABB service visit is required,
most diagnostics are already available,
reducing necessary resources and helping
ensure effective root cause analysis
• Cyber secure: industry-proven
secure connection
• Prompts remote expert analysis of
health checks by ABB experts: Identify
potential issues before device failure
• Performs regularly scheduled remote
health checks of analyzers — no on-site
labor required
• Helps assure 24/7/365 emissions
measuring compliance
Making the shift from preventive to predictive maintenance
6. —
ABB Ability™ Condition Monitoring for measurement devices
April 3, 2024 Slide 6
Before After
Making the shift from preventive to predictive maintenance
Reactive/Preventive
maintenance Predictive
maintenance
Reduced
efficiency
High costs
Strict regulations
Expertise
scarcity
Manual
processes
Overreaction
Remote support
24/7 Monitoring Leveraging data
Accurate health
checks
7. —
Putting the new condition monitoring into context
1) https://new.abb.com/products/measurement-products/service/advanced-services/remote-support-services/dynamic-qr-code
2) https://new.abb.com/products/measurement-products/service/advanced-services/remote-support-services/abb-ability-remote-assistance-for-
measurement-devices
April 3, 2024 Slide 7
Dynamic QR Code assistance for analyzers1) ABB Ability™ Remote Assistance for measurement devices2)
Benefits: Remote troubleshooting; remote health status via manual
reports (aka Condition Monitoring Manual solution); Connection to
legacy devices (not only CGA): PGC, CWA
Benefits: Rapid response to issues; improved Customer Relationship
Management (CRM)
ABB’s existing portfolio of solutions for gas analyzers
8. —
New! Condition Monitoring made automatic
Features
• Scheduled health status reports
• Remote Connectivity – 3G/4G, LAN, and WiFi (optional)2)
Benefits
• Remote health status via automatic reports
• Optional: Remote assistance
Value
• Reduces maintenance time for customer’s and ABB’s personnel
• Optimizes operating expenses
• Cyber secure (Certified)
ABB Ability™ Condition Monitoring for measurement devices1)
1) https://new.abb.com/products/measurement-products/service/advanced-services/condition-monitoring/abb-ability-condition-monitoring-for-
measurement-devices
2) 3G modem integrated, 4G and WiFi modem external (to be purchased separately)
April 3, 2024 Slide 8
MicroPC
9. —
Putting the new condition monitoring into context
Product variants: 3 options for condition monitoring
Manual solution (manual health report & remote troubleshooting)
MicroPC &
Modem
ABB manually
runs report
ABB reviews report and
emails it to customer
Analyzer
Automated ABB-Connected (health report & remote troubleshooting)
MicroPC &
Modem
Mail server
Analyzer
ABB makes
recommendations
Scheduled
report sent
Automated On-premise (health check only)
Mail server
Analyzer
ABB makes
recommendations
Scheduled
report sent
MicroPC
Connectivity
Dynamic QR codes
Automated
(On-premise)
Automated
(ABB-Connected)
Manual
April 3, 2024 Slide 9
10. —
ABB Ability™ Condition Monitoring for measurement devices
April 3, 2024 Slide 10
The Graphical User Interface The health check report
Report created and sent without manual intervention. ABB experts provide recommendations when required.
Look and feel
2
3
1
List of
analyzers
monitored
Log of all
reports
Condition
Monitoring
details
2
3
1
Tags
monitored
Values of
tags
Status
value of
each tag
12. —
April 3, 2024 Slide 12
ABB is never connected to your network
Cyber security in the “Automated On-Premise” option
Cyber security is covered by:
• MicroPC uses data hardware encryption
• ABB connects the MicroPC to the customer’s email server,
so health check reports are automatically emailed to both
customer and ABB
• Reports can also be created by customer
• Reports are automatically generated
Condition Monitoring only
Automated On-Premise (health check only)
ABB makes
recommendations
Scheduled
report sent
MicroPC Mail server
Analyzer
Customer
Customer’s
intranet
Customer Plant
Scheduled
report stored
13. —
Cyber security in the “Automated ABB-Connected” option
April 3, 2024 Slide 13
Cyber security is covered by:
• MicroPC uses data hardware encryption
• MicroPC can be equipped with a connection to internet via
cellular network, corporate network, and WiFi
• ABB connects the MicroPC to the customer’s email server,
so health check reports are automatically emailed to both
customer and ABB
• Reports can also be created by customer
• Reports are automatically generated
Condition Monitoring & Remote Assistance
Automated ABB-Connected (health report & remote
troubleshooting)
ABB makes
recommendations
Scheduled
report sent
MicroPC &
Modem
Mail server
Analyzer
Customer
Customer’s
intranet
Customer Plant
Scheduled
report stored
14. —
ABB Ability™ Remote Assistance for measurement devices
April 3, 2024 Slide 14
Secure remote assistance
Secure remote customer support
Industrial microPC with Remote
service, 3G/4G/Ethernet, Remote
HMI, Diagnostic SW
Customer
ABB
PC/Laptop
Cloud Server
ABB Analyzers
Customer
Maintenance
personnel
Customer
Intranet
ABB
Service
Engineer
3G/4G Connection/Corporate Network
15. —
ABB Ability™ Condition Monitoring for measurement devices
April 3, 2024 Slide 15
Value Proposition
Assures device availability (emissions monitoring compliance) via
continuous monitoring, which also ensures equipment accuracy
Reduces costs and risks of equipment failure, while reducing
workload on personnel.
Speeds troubleshooting — diagnostic data and history are already
available to remote ABB experts.
Reduces costs by making service visits and parts replacements only
when indicated by the actual condition of analyzer.
Noninvasive monitoring and analysis is done remotely with no
impact on daily operations.
Cyber secure — connects to analyzer using secure gateway device.
16. —
Wanting immediate cost reductions, The leading utility
company in Italy looked for a reliable service provider
to support its installed base of analyzers over 13
sites.
Specifically, the customer wanted a reliable supplier
for 24/7 support and a way to reduce labor costs
without impacting service quality.
ABB Ability™ Condition Monitoring for measurement
devices provides monthly health reports of customer’s
analyzers, ensuring emissions compliance (and
therefore plant productivity) while reducing customer’s
labor costs. Condition monitoring was part of ABB’s
holistic service approach, which included 24/7 rapid
response and optimized scheduling of maintenance
visits for further cost reductions.
1) Comprehensive service offering empowered by
ABB’s skilled team of experts.
2) Standardized maintenance strategy for
all 13 sites.
Leading utility company – Italy
April 3, 2024 Slide 16
Customer needs ABB’s solutions Customer benefits
Condition monitoring added to existing contract for comprehensive service support with cost reductions
17. —
Chemical producer – Italy
April 3, 2024 Slide 17
New service contract centered around Condition Monitoring
A chemical producer had 2 ABB EasyLine units
maintained by a 3rd-party service provider (doing
basic maintenance with annual calibrations).
Due to budget limitations, the customer could not
do a full standard ABB service agreement.
However, the customer was open to alternatives
if they helped assure analyzer availability without
increasing costs.
A 3-year ABB Measurement Care™ agreement
that guarantees rapid response and features
ABB Ability™ Condition Monitoring for measurement
devices.
The condition monitoring performs monthly health
checks on the analyzers and ABB provides
1 on-site visit per year based on remote
condition monitoring findings.
1) Guaranteed rapid service response from
ABB experts.
2) Cost control: on-site visits are determined by actual
condition of devices as determined
by the remote condition monitoring.
Customer needs ABB’s solutions Customer benefits
18. —
ABB Ability™ Condition Monitoring for measurement devices
April 3, 2024 Slide 18
Value Proposition
Assures device availability (emissions monitoring compliance) via
continuous monitoring, which also ensures equipment accuracy
Reduces costs and risks of equipment failure, while reducing
workload on personnel.
Speeds troubleshooting — diagnostic data and history are already
available to remote ABB experts.
Reduces costs by making service visits and parts replacements only
when indicated by the actual condition of analyzer.
Noninvasive monitoring and analysis is done remotely with no
impact on daily operations.
Cyber secure — connects to analyzer using secure gateway device.
