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SP_SRV200_2-EN_ABB_Ability_Condition_Monitoring_External_Presentation.pptx
- 1. — EXTERNAL SALES PRESENTATION,MEASUREMENT AND ANALYTICS ABB Ability™ Condition Monitoring for measurement devices Open up a new world of digital services for ABB analyzers
- 2. — Emissions regulations arebecoming tighter April 3, 2024 Slide 2 Requiring 24/7 monitoring of: • Pollutants gases: NOx, CO, CO2, SOx, HCI, HF • Dust • Mercury • Dioxins For example, the European Industrial Emission directive 2010/75/EC allows only: • Maximum 10 invalid minutes per half hour • Maximum 5-6 invalid half hour averages per day • Maximum 10 invalid days per year Non-compliance means major fines and possible shutdown Non-compliance has never been more expensive, in terms of both fines and the threat of shutdown. 24/7 Increased compliance costs Increased emissions regulations =
- 3. — In-house expertise isbecoming rarer April 3, 2024 Slide 3 • In-house analyzer expertise is typically not available 24/7 • Retirements and other departures erode “institutional knowledge” on analyzers • Staff changes challenge your ability to standardize maintenance practices for analyzers across multiple sites • Traditional maintenance personnel do not have sufficient time to keep up with IT advances: • Cyber security • Tech bulletins, etc. Delaying troubleshooting of analyzers (and emissions compliance) Customers are looking for ways to ease the workload on their personnel Time
- 4. — Critical processes needmore than preventive maintenance April 3, 2024 Slide 4 Preventive maintenance means: • Maintenance service schedules are driven by a calendar • Parts are replaced based on statistically- determined lifetime averages With preventive maintenance, device data isn’t leveraged: • Data is not regularly and systematically monitored and analyzed • The true condition of the analyzer and its parts isn’t known • Troubleshooting is significantly delayed until the actual condition of the analyzer becomes known Preventive maintenance doesn’t utilize data on analyzer’s condition Maintenance based on condition monitoring is required for critical processes such as emissions monitoring. ? Without ABB condition monitoring
- 5. — ABB Ability™ ConditionMonitoring for measurement devices April 3, 2024 Slide 5 Enables predictive maintenance Optimizes costs and labor • The actual condition of the analyzer determines its service schedule (not the calendar) • ABB performs troubleshooting remotely, but only after receiving the customer’s express consent • If an ABB service visit is required, most diagnostics are already available, reducing necessary resources and helping ensure effective root cause analysis • Cyber secure: industry-proven secure connection • Prompts remote expert analysis of health checks by ABB experts: Identify potential issues before device failure • Performs regularly scheduled remote health checks of analyzers — no on-site labor required • Helps assure 24/7/365 emissions measuring compliance Making the shift from preventive to predictive maintenance
- 6. — ABB Ability™ ConditionMonitoring for measurement devices April 3, 2024 Slide 6 Before After Making the shift from preventive to predictive maintenance Reactive/Preventive maintenance Predictive maintenance Reduced efficiency High costs Strict regulations Expertise scarcity Manual processes Overreaction Remote support 24/7 Monitoring Leveraging data Accurate health checks
- 7. — Putting the newcondition monitoring into context 1) https://new.abb.com/products/measurement-products/service/advanced-services/remote-support-services/dynamic-qr-code 2) https://new.abb.com/products/measurement-products/service/advanced-services/remote-support-services/abb-ability-remote-assistance-for- measurement-devices April 3, 2024 Slide 7 Dynamic QR Code assistance for analyzers1) ABB Ability™ Remote Assistance for measurement devices2) Benefits: Remote troubleshooting; remote health status via manual reports (aka Condition Monitoring Manual solution); Connection to legacy devices (not only CGA): PGC, CWA Benefits: Rapid response to issues; improved Customer Relationship Management (CRM) ABB’s existing portfolio of solutions for gas analyzers
- 8. — New! Condition Monitoringmade automatic Features • Scheduled health status reports • Remote Connectivity – 3G/4G, LAN, and WiFi (optional)2) Benefits • Remote health status via automatic reports • Optional: Remote assistance Value • Reduces maintenance time for customer’s and ABB’s personnel • Optimizes operating expenses • Cyber secure (Certified) ABB Ability™ Condition Monitoring for measurement devices1) 1) https://new.abb.com/products/measurement-products/service/advanced-services/condition-monitoring/abb-ability-condition-monitoring-for- measurement-devices 2) 3G modem integrated, 4G and WiFi modem external (to be purchased separately) April 3, 2024 Slide 8 MicroPC
- 9. — Putting the newcondition monitoring into context Product variants: 3 options for condition monitoring Manual solution (manual health report & remote troubleshooting) MicroPC & Modem ABB manually runs report ABB reviews report and emails it to customer Analyzer Automated ABB-Connected (health report & remote troubleshooting) MicroPC & Modem Mail server Analyzer ABB makes recommendations Scheduled report sent Automated On-premise (health check only) Mail server Analyzer ABB makes recommendations Scheduled report sent MicroPC Connectivity Dynamic QR codes Automated (On-premise) Automated (ABB-Connected) Manual April 3, 2024 Slide 9
- 10. — ABB Ability™ ConditionMonitoring for measurement devices April 3, 2024 Slide 10 The Graphical User Interface The health check report Report created and sent without manual intervention. ABB experts provide recommendations when required. Look and feel 2 3 1 List of analyzers monitored Log of all reports Condition Monitoring details 2 3 1 Tags monitored Values of tags Status value of each tag
- 11. — ABB Ability™ ConditionMonitoring for measurement devices April 3, 2024 Slide 11 Supported analyzers & Product roadmap Analyzers Manual Automatic ABB-connected Automatic On-premise ACF5000 Yes Yes Yes ACF-NT Yes Yes No AO2000 Yes Yes Yes EL3000 Yes Yes Yes
- 12. — April 3, 2024Slide 12 ABB is never connected to your network Cyber security in the “Automated On-Premise” option Cyber security is covered by: • MicroPC uses data hardware encryption • ABB connects the MicroPC to the customer’s email server, so health check reports are automatically emailed to both customer and ABB • Reports can also be created by customer • Reports are automatically generated Condition Monitoring only Automated On-Premise (health check only) ABB makes recommendations Scheduled report sent MicroPC Mail server Analyzer Customer Customer’s intranet Customer Plant Scheduled report stored
- 13. — Cyber security inthe “Automated ABB-Connected” option April 3, 2024 Slide 13 Cyber security is covered by: • MicroPC uses data hardware encryption • MicroPC can be equipped with a connection to internet via cellular network, corporate network, and WiFi • ABB connects the MicroPC to the customer’s email server, so health check reports are automatically emailed to both customer and ABB • Reports can also be created by customer • Reports are automatically generated Condition Monitoring & Remote Assistance Automated ABB-Connected (health report & remote troubleshooting) ABB makes recommendations Scheduled report sent MicroPC & Modem Mail server Analyzer Customer Customer’s intranet Customer Plant Scheduled report stored
- 14. — ABB Ability™ RemoteAssistance for measurement devices April 3, 2024 Slide 14 Secure remote assistance Secure remote customer support Industrial microPC with Remote service, 3G/4G/Ethernet, Remote HMI, Diagnostic SW Customer ABB PC/Laptop Cloud Server ABB Analyzers Customer Maintenance personnel Customer Intranet ABB Service Engineer 3G/4G Connection/Corporate Network
- 15. — ABB Ability™ ConditionMonitoring for measurement devices April 3, 2024 Slide 15 Value Proposition Assures device availability (emissions monitoring compliance) via continuous monitoring, which also ensures equipment accuracy Reduces costs and risks of equipment failure, while reducing workload on personnel. Speeds troubleshooting — diagnostic data and history are already available to remote ABB experts. Reduces costs by making service visits and parts replacements only when indicated by the actual condition of analyzer. Noninvasive monitoring and analysis is done remotely with no impact on daily operations. Cyber secure — connects to analyzer using secure gateway device.
- 16. — Wanting immediate costreductions, The leading utility company in Italy looked for a reliable service provider to support its installed base of analyzers over 13 sites. Specifically, the customer wanted a reliable supplier for 24/7 support and a way to reduce labor costs without impacting service quality. ABB Ability™ Condition Monitoring for measurement devices provides monthly health reports of customer’s analyzers, ensuring emissions compliance (and therefore plant productivity) while reducing customer’s labor costs. Condition monitoring was part of ABB’s holistic service approach, which included 24/7 rapid response and optimized scheduling of maintenance visits for further cost reductions. 1) Comprehensive service offering empowered by ABB’s skilled team of experts. 2) Standardized maintenance strategy for all 13 sites. Leading utility company – Italy April 3, 2024 Slide 16 Customer needs ABB’s solutions Customer benefits Condition monitoring added to existing contract for comprehensive service support with cost reductions
- 17. — Chemical producer –Italy April 3, 2024 Slide 17 New service contract centered around Condition Monitoring A chemical producer had 2 ABB EasyLine units maintained by a 3rd-party service provider (doing basic maintenance with annual calibrations). Due to budget limitations, the customer could not do a full standard ABB service agreement. However, the customer was open to alternatives if they helped assure analyzer availability without increasing costs. A 3-year ABB Measurement Care™ agreement that guarantees rapid response and features ABB Ability™ Condition Monitoring for measurement devices. The condition monitoring performs monthly health checks on the analyzers and ABB provides 1 on-site visit per year based on remote condition monitoring findings. 1) Guaranteed rapid service response from ABB experts. 2) Cost control: on-site visits are determined by actual condition of devices as determined by the remote condition monitoring. Customer needs ABB’s solutions Customer benefits
- 18. — ABB Ability™ ConditionMonitoring for measurement devices April 3, 2024 Slide 18 Value Proposition Assures device availability (emissions monitoring compliance) via continuous monitoring, which also ensures equipment accuracy Reduces costs and risks of equipment failure, while reducing workload on personnel. Speeds troubleshooting — diagnostic data and history are already available to remote ABB experts. Reduces costs by making service visits and parts replacements only when indicated by the actual condition of analyzer. Noninvasive monitoring and analysis is done remotely with no impact on daily operations. Cyber secure — connects to analyzer using secure gateway device.
- 19. — Superior customer valuecreated April 3, 2024 Slide 19 Compared to traditional troubleshooting