Sprint ranks first in overall customer satisfaction for wireless voice and data services among large business customers according to a Yankee Group study. The study found Sprint ranked first in several categories for both large and small/medium businesses including customer service, device selection, activation support, and pricing of wireless voice and data plans. Sprint continues to invest in its 3G and 4G networks to provide reliable connectivity and strengthen its portfolio of business products and services.

1. Sprint leads the way in
helping you to grow your
business Now. “Sprint tops Verizon and
AT&T in overall satisfaction as #1 provider of wireless
voice and data service among large business customers.”*
Only on the Now Network.TM
Sprint continues to demonstrate its commitment to supporting business customers with increased
care and a strengthened portfolio of products and services, operating on the dependable Sprint 3G
network and the first wireless 4G network from a national carrier. As indicated by a comprehensive study
conducted by Yankee Group, the efforts have paid off and Sprint ranks first in several voice and data
categories among business customers.
Among large business wireless
services, Sprint ranks #1 in:*
> Customer service and support for wireless
voice and data
> Integration of wireline and wireless
services for voice Among small and medium business
wireless services, Sprint ranks #1 in:*
> Ease of activation and fulfillment for
wireless data
> Device selection for wireless data > Wireless voice service pricing
> Customer service and support for > Wireless data service pricing
wireless data > Wireless voice device pricing
> Device selection for wireless voice > Wireless voice account management
> Overall satisfaction for wireless voice
and data
> Wireless voice services pricing
*Source: Yankee Group, U.S. Carrier Satisfaction Survey, 2010
LACIE GARRETT-NOE
Wireless: 678-778-5217
Lacie.Garrett@Sprint.com
www.sprint.com
Nationwide Sprint Network reaches over 276 million people. ©2010 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 105116