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Managing Technological
Innovation
IEOR 4998, Tuesdays 1:10PM - 3:40PM
1137 Seeley W. Mudd Building
Today
Readings

Industry analysis 

Market sizing: top-down & bottom-up
If a thing is not worth doing,
it’s not worth doing well.
!
- Charlie Munger
Readings
Describing the Habits of Mind

Managing Overconfidence

How to Detect a Management Fad--and Distinguish It from a Classic

Widgets Make a Big Splash on the Net

Read any three reports at IBISWorld Market Research Reports
Describing the habits of mind
What does good thinking have to do with market sizing?

Why do smart people attack tiny markets?

Why do people spend their lives trying to squeeze blood out of turnips?
Managing Overconfidence
What causes overconfidence? Where have you seen this happen?

When is overconfidence useful? When is realism useful?

Weather forecasters are good at their jobs?!
How to Detect a Management
Fad
What do management fads have to do with market sizing?
Simple, intuitive, clearcut

Confidently promises big results

Benefits for every industry

Step-down capability
(implementation by part)

Cocktail-party ready

Novel, not radical. Repackage
older ideas in fresh form

Guru-certified with a few star
examples

Fun, upbeat, memorable
How to Detect a Management
Fad an Industry
Industry
analysis
Technical requirements
Industry economics
Market structure
• Competitors
• Market positioning
• Products
• Customer bases
• Industry trends
• Industry size and growth
Collect solid info on:
Industry analysis
Competitive analysis
Porter’s Five Forces
Industry analysis
Market positioning
Two by Two Grid
Industry analysis
Product comparison
Feature grid
Industry analysis
Product comparison
Feature grid
Industry analysis
Product comparison
Pricing segmentation
Industry analysishttp://www.computerhistory.org/atchm/early-apple-business-documents/
What is the market?
How big is it?
What can you capture?
Market sizing
But for now...
The revenue available from all
actual and potential buyers or
users (customers) of your product.
What is
“the market”?
Market sizing
Markets are defined
by customer need
What do Netflix’s customers need?
Market sizing
Netflix
Market sizing
What need? Which customers?
Key questions
Need Market
A movie to watch (1996) Home video rentals
A movie to watch (2013) Home video providers
A movie to stream Home video streaming
Something to do Consumer media
Opportunity triangulation
Reach
Bottom-up
Top-down
Market
opportunity
Market sizinghttp://iterativepath.wordpress.com/2013/02/12/sure-the-market-seems-big-but-what-can-you-address/
Is the market
worth your time?
Market sizing
Top-down
market sizing
How much revenue does
your market generate?
$$$
$$
$
Key questions
Total addressable market
How big is the pie?TAM
Served available market
How big is my slice?SAM
Target market
How much can I eat?TM
Top-down
market sizing
Rules of thumb
Top-down
market sizing
x% of the market/
segment you could get
100% of the segment
you could sell to
100% of the market for
type of product you sellTAM
SAM
TM
Example
US taxi services $5.3b SAM
US taxi & limousine services $9.7b TAM
Uber’s share (2%) $106mLargest company in industry has ~2%
TM
Uber
Source: IBIS World
Top-down
market sizing
Example
$57.2b
$31.5b
$4.5b Diamond engagement
Source: US Census Bureau, Diamond Information Center, J. Walter Thompson
Engagement
rings
TAM
US jewelry
SAM
TM
Diamond jewelry
Top-down
market sizing
ExampleMint
TAM?
SAM?
TM?
http://www.slideshare.net/hnshah/mintcom-prelaunch-pitch-deck
Top-down
market sizing
ExampleAirBnB
http://www.businessinsider.com/airbnb-a-13-billion-dollar-startups-first-ever-pitch-deck-2011-9#-5
Top-down
market sizing
TAM?
SAM?
TM?
ExampleSquare
http://www.businessinsider.com/airbnb-a-13-billion-dollar-startups-first-ever-pitch-deck-2011-9#-5
Top-down
market sizing
TAM?
SAM?
TM?
Data sources
http://www.businessinsider.com/airbnb-a-13-billion-dollar-startups-first-ever-pitch-deck-2011-9#-5
Top-down
market sizing
•CLIO!!!
•Economic census
•IBIS World
•Standard & Poor’s
•Industry trade associations
•ProQuest
•Federal Reserve
•SBA.gov
•Pew Research
•FedStats
Start with
research
Focus on
big picture
Is the market “worth” your time?
Market sizing
Top-down
market sizing
Strengths?
Weaknesses?
Uses?
Abuses?
$$$
$$
$
Market sizing
Bottom-up
market sizing
How much are potential
customers spending?
Key questions
Bottom-up
market sizing
Who?
What segments?
How many?
How often?
How much?
Focus on key drivers
ExampleCampus
coffee shop
Bottom-up
market sizing
Passers-by per day:
Conversion rate:
Customers per day:
Average ticket size:
Annual revenue:
5,000
5%
250
$5.00
$450,000
ExampleUber
Bottom-up
market sizinghttp://bit.ly/18liUoO
ExampleUber (cont’d)
Bottom-up
market sizinghttp://bit.ly/18liUoO
Key questions
Bottom-up
market sizing
How else could we have
defined the market?
How else could we have
calculated the market?
Are we making realistic
assumptions?
Data sources
Bottom-up
market sizing
•Customers
•Surveys
•Consumer research
•SEC Filings
•Competitive research
•Partner research
•Industry research
•Google trends
Start with
customers
Focus on
behavior
Is the problem “worth” solving?
Market sizing
Bottom-up
market sizing
Strengths?
Weaknesses?
Uses?
Abuses?
Market sizing
Reach
What can you realistically
hope to achieve as a NY-based
startup with limited resources?
Market
opportunity
Recap
Bottom-up
What’s the target
customer’s spend?
Top-down
What’s the total industry
revenue?
Reach
What can we actually do?
Market sizing
Recap
Essential questions
Market sizing
What market are we in?
What problem are we solving?
One more
Market sizinghttp://www.computerhistory.org/atchm/early-apple-business-documents/
Apple
Macintosh
Next week’s readings
Disciplined Entrepreneurship, ch. 15-19

Startup Killer: Cost of Customer Acquisition: http://
www.forentrepreneurs.com/startup-killer/

Customer Acquisition and Monetization: http://www.slideshare.net/DavidSkok/
customer-acquisition-monetization-keys-to-your-business-plan

Questions about homeworks?
Next week’s speaker
Steven Cohn, CEO of Prodthink

Review prodthink.com

Sign up and try it out (it’s free)

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