The document discusses trends in online publishing, including moving from print to digital formats and multi-channel delivery of content across various platforms like mobile, social media, email and RSS feeds. It also discusses strategies for building engagement and community online through tools like profiles, discussions, events, sharing content, bookmarking, commenting and increasing dwell time on sites through search, tagging, podcasts and recommending popular stories.
1. The document discusses various aspects of communication including definitions, the communication process, directions and means of communication, formal and informal communication channels, and verbal and non-verbal communication.
2. Communication is defined as the process of transmitting information between individuals or groups so that understanding results. The basic process involves a sender encoding a message, transmitting it through a channel/medium, the receiver decoding the message, and providing feedback.
3. Directions of communication in organizations can be downward, upward, horizontal, diagonal/cross. Means include formal written/oral as well as informal meetings, conferences, and grapevine. Both verbal and non-verbal forms of communication are examined.
Social enterprise business tools redefined- smwschade_chr
Social enterprise involves using internal social collaboration platforms in companies for innovation, communication, and collaboration. Popular platforms include Yammer, Podio, Jive, and Confluence. Core features include instant messaging, content sharing, profiles, document sharing, and file sharing. Companies benefit from social enterprise by enabling tools that remove barriers, reward initiative, and share experiences across boundaries. However, challenges include cultural resistance, uneven implementation, and data security issues. For successful social enterprise, companies should clearly define goals, integrate platforms rather than create silos, recruit opinion leaders, and make participation easy. Management must participate to avoid platforms becoming stale.
The document contains a questionnaire for hospitals regarding their waste management practices. It requests information on the hospital name and contact details, number of beds, types and quantities of waste generated daily, procedures for waste segregation, collection, storage and handling, as well as details on personnel involved and training provided. The hospital is asked to describe its current waste disposal methods and provide opinions on alternative waste disposal materials, costs, and potential technological solutions with less human involvement.
This document discusses how to build and leverage a social B2B community. It outlines key trends in social media for businesses including how social media is becoming integrated into many job roles. It also discusses different types of content that can engage communities like video, apps, and tools. Additionally, it provides tips on monitoring conversations in social networks and responding appropriately to improve customer support. Finally, it explores how to create flexible online communities using templates and metadata to group users and content.
The document discusses strategies for using social media and personalized web experiences to enhance event websites and engagement with attendees. It recommends creating blogs, podcasts and leveraging existing social networks to engage attendees early. Integrating these tools can increase discoverability, conversions and build stronger connections to improve the event experience. Personalization of content search and member profiles helps match attendees to relevant content and communities.
The document discusses trends in online publishing, including moving from print to digital formats and multi-channel delivery of content across various platforms like mobile, social media, email and RSS feeds. It also discusses strategies for building engagement and community online through tools like profiles, discussions, events, sharing content, bookmarking, commenting and increasing dwell time on sites through search, tagging, podcasts and recommending popular stories.
1. The document discusses various aspects of communication including definitions, the communication process, directions and means of communication, formal and informal communication channels, and verbal and non-verbal communication.
2. Communication is defined as the process of transmitting information between individuals or groups so that understanding results. The basic process involves a sender encoding a message, transmitting it through a channel/medium, the receiver decoding the message, and providing feedback.
3. Directions of communication in organizations can be downward, upward, horizontal, diagonal/cross. Means include formal written/oral as well as informal meetings, conferences, and grapevine. Both verbal and non-verbal forms of communication are examined.
Social enterprise business tools redefined- smwschade_chr
Social enterprise involves using internal social collaboration platforms in companies for innovation, communication, and collaboration. Popular platforms include Yammer, Podio, Jive, and Confluence. Core features include instant messaging, content sharing, profiles, document sharing, and file sharing. Companies benefit from social enterprise by enabling tools that remove barriers, reward initiative, and share experiences across boundaries. However, challenges include cultural resistance, uneven implementation, and data security issues. For successful social enterprise, companies should clearly define goals, integrate platforms rather than create silos, recruit opinion leaders, and make participation easy. Management must participate to avoid platforms becoming stale.
The document contains a questionnaire for hospitals regarding their waste management practices. It requests information on the hospital name and contact details, number of beds, types and quantities of waste generated daily, procedures for waste segregation, collection, storage and handling, as well as details on personnel involved and training provided. The hospital is asked to describe its current waste disposal methods and provide opinions on alternative waste disposal materials, costs, and potential technological solutions with less human involvement.
This document discusses how to build and leverage a social B2B community. It outlines key trends in social media for businesses including how social media is becoming integrated into many job roles. It also discusses different types of content that can engage communities like video, apps, and tools. Additionally, it provides tips on monitoring conversations in social networks and responding appropriately to improve customer support. Finally, it explores how to create flexible online communities using templates and metadata to group users and content.
The document discusses strategies for using social media and personalized web experiences to enhance event websites and engagement with attendees. It recommends creating blogs, podcasts and leveraging existing social networks to engage attendees early. Integrating these tools can increase discoverability, conversions and build stronger connections to improve the event experience. Personalization of content search and member profiles helps match attendees to relevant content and communities.
This document discusses strategic concepts and tactical ideas for using social media and web 2.0 technologies to engage audiences before, during, and after events. It provides an overview of key concepts like social media, the customer relationship lifecycle, and metrics for measuring engagement. It then offers specific tactical ideas like creating pre-event videos, livestreaming presentations, hosting an event blog, and developing an industry knowledge base. The document concludes with tips for getting started with these strategies and lists additional resources.
Matrix is a leading conference management agency that now offers virtual conference support using state-of-the-art technology. They have 20 years of experience organizing events for clients like Tata Steel. Their virtual events use features like 3D mapping, holograms, gamification with badges/leaderboards, virtual exhibition stalls, session rooms, and analytics reports. They also provide app development, IT support, and content creation to enhance engagement and make the virtual experience feel similar to an in-person event.
Web 2.0 tools like blogs, wikis, and newsfeeds are becoming enterprise-ready and can enable better collaboration, awareness, participation and decision making within organizations. These social tools are networked rather than centralized and use collective intelligence through interactions within communities. A case study of a law firm found that a blended social software solution improved knowledge sharing and reduced administrative work through group blogging, newsfeeds, and wiki integration with internal systems.
Web 2.0: towards collaborative intelligence in the enterprise di Lee BryantGiuliano Prati
Web 2.0 tools like blogs, wikis, and newsfeeds are becoming enterprise-ready and can enable better collaboration, awareness, participation and decision making within organizations. These social tools are networked rather than centralized and use collective intelligence through interactions within communities. A case study of a law firm found that a blended social software solution improved knowledge sharing, reduced administration, and increased communication across various internal groups.
Activity-Based Serendipitous Recommendations with the Magitti Mobile Leisure ...bo begole
This paper presents a context-aware mobile recommender system, codenamed Magitti. Magitti is unique in that it infers user activity from context and patterns of user behavior and, without its user having to issue a query, automatically generates recommendations for content matching. Extensive field studies of leisure time practices in an urban setting (Tokyo) motivated the idea, shaped the details of its design and provided data describing typical behavior patterns. The paper describes the fieldwork, user interface, system components and functionality, and an evaluation of the Magitti prototype.
This document discusses social networking strategies for non-profits. It emphasizes the importance of having an online presence through social networks like Facebook and Twitter to cultivate donors, spread awareness of causes, and engage the next generation. However, it notes that simply having accounts on these sites is not enough - non-profits must develop a clear strategy, identify their target audiences, monitor engagement metrics, and experiment with content to effectively utilize social media.
Workgroup 3 focuses on communication, knowledge management, and learning within the PPP-ISWM project. The group identifies various training and coaching methods like e-learning, face-to-face sessions, and expert exchanges to share project information, training materials, and experiences between candidate PPPs, learning partners, and implementation organizations. Both digital tools like online discussions, document sharing, and a project website as well as print materials will be used to facilitate information flows and networking between stakeholders. The group also outlines concepts for mentoring processes and information flows when coaching organizations and implementing PPPs.
NiceMeeting is an application that allows meeting attendees to use their mobile devices as personal conference screens, polls, and communication tools to increase engagement. It takes audience involvement and knowledge sharing to new levels. Attendees can see presentations, take notes, ask questions, and network using their own devices. Meeting planners benefit from enhanced audience attention and participation, which can attract more sponsors and boost satisfaction at a lower cost than printed materials.
SUMNet Innovation provides a social business platform that connects consumers and sellers. Their mission is to become consumers' and sellers' first choice for social business. The platform allows consumers to find reliable sellers and deals in one place, while providing sellers opportunities for new customers and reduced marketing costs. The platform structure utilizes various web and mobile technologies to enable messaging, scheduling, ratings, and business analytics functions that build trust and credibility between users.
- TechSoup is a nonprofit organization that operates in 21 countries and provides resources and technical support to other nonprofits.
- They have an active online community with forums, events, and webinars to facilitate knowledge sharing and connections between members.
- Facilitating online communities provides benefits like lower costs, ability to reach a global audience, and opportunities for ongoing engagement between events. Successful facilitation requires community management, content creation, and moderation.
eXtension is a collaboratively built online learning platform managed by USDA that provides science-based agricultural information 24/7. It is funded through USDA, land-grant universities, and private sources. eXtension staff oversee communities of practice, which are virtual networks of experts from multiple institutions that address topics of interest. Communities of practice benefit from technical support and applications to facilitate communication and knowledge sharing. The document discusses how social media is becoming increasingly popular and important for online communication and engagement.
Context and Scope of Virtual Events as a tool for networking and as a complement to physical events. What is a Virtual Event, What are they use for?, What is a hybrid event?, What are the main benefits or virtual solutions?
Context and Scope of Virtual Events as a tool for networking and as a complem...Hector Merodio
Lecture at Lisbon OMExpo talking about the “Context and Scope of Virtual Events as a tool for networking and as a complement to physical events.
In 20 minutes, I explained:
What is a Virtual Event?
What are they use for?
What is a hybrid event?
What are the benefits of Virtual Solutions?
The document discusses a presentation about building a talent sourcing pipeline at Microsoft. It provides an agenda for the presentation including an introduction, featured presentation and Q&A, and wrap up. It introduces the moderator and guest speakers from Microsoft and Jobs2Web. The remainder of the document discusses key aspects of building a talent community and pipeline, including defining talent communities, phases of rollout, components of a talent community, adding "Guanxi" or relationships, a hardware engineering case study identifying targeted talent profiles, and using social recruiting events to build connections.
Focusing on the User - Business-Centered User DesignMolecular Inc
The document discusses the importance of user-centered design and how it differs from business-centric design. It advocates taking a user-centric approach from the beginning of a project by extensively considering user needs and goals at every stage of the design process. It also outlines how communication styles have changed over time, increasing the importance of brands understanding their users to effectively engage with them.
More Related Content
Similar to Spotme Solutions for Pharmaceutical Meetings
This document discusses strategic concepts and tactical ideas for using social media and web 2.0 technologies to engage audiences before, during, and after events. It provides an overview of key concepts like social media, the customer relationship lifecycle, and metrics for measuring engagement. It then offers specific tactical ideas like creating pre-event videos, livestreaming presentations, hosting an event blog, and developing an industry knowledge base. The document concludes with tips for getting started with these strategies and lists additional resources.
Matrix is a leading conference management agency that now offers virtual conference support using state-of-the-art technology. They have 20 years of experience organizing events for clients like Tata Steel. Their virtual events use features like 3D mapping, holograms, gamification with badges/leaderboards, virtual exhibition stalls, session rooms, and analytics reports. They also provide app development, IT support, and content creation to enhance engagement and make the virtual experience feel similar to an in-person event.
Web 2.0 tools like blogs, wikis, and newsfeeds are becoming enterprise-ready and can enable better collaboration, awareness, participation and decision making within organizations. These social tools are networked rather than centralized and use collective intelligence through interactions within communities. A case study of a law firm found that a blended social software solution improved knowledge sharing and reduced administrative work through group blogging, newsfeeds, and wiki integration with internal systems.
Web 2.0: towards collaborative intelligence in the enterprise di Lee BryantGiuliano Prati
Web 2.0 tools like blogs, wikis, and newsfeeds are becoming enterprise-ready and can enable better collaboration, awareness, participation and decision making within organizations. These social tools are networked rather than centralized and use collective intelligence through interactions within communities. A case study of a law firm found that a blended social software solution improved knowledge sharing, reduced administration, and increased communication across various internal groups.
Activity-Based Serendipitous Recommendations with the Magitti Mobile Leisure ...bo begole
This paper presents a context-aware mobile recommender system, codenamed Magitti. Magitti is unique in that it infers user activity from context and patterns of user behavior and, without its user having to issue a query, automatically generates recommendations for content matching. Extensive field studies of leisure time practices in an urban setting (Tokyo) motivated the idea, shaped the details of its design and provided data describing typical behavior patterns. The paper describes the fieldwork, user interface, system components and functionality, and an evaluation of the Magitti prototype.
This document discusses social networking strategies for non-profits. It emphasizes the importance of having an online presence through social networks like Facebook and Twitter to cultivate donors, spread awareness of causes, and engage the next generation. However, it notes that simply having accounts on these sites is not enough - non-profits must develop a clear strategy, identify their target audiences, monitor engagement metrics, and experiment with content to effectively utilize social media.
Workgroup 3 focuses on communication, knowledge management, and learning within the PPP-ISWM project. The group identifies various training and coaching methods like e-learning, face-to-face sessions, and expert exchanges to share project information, training materials, and experiences between candidate PPPs, learning partners, and implementation organizations. Both digital tools like online discussions, document sharing, and a project website as well as print materials will be used to facilitate information flows and networking between stakeholders. The group also outlines concepts for mentoring processes and information flows when coaching organizations and implementing PPPs.
NiceMeeting is an application that allows meeting attendees to use their mobile devices as personal conference screens, polls, and communication tools to increase engagement. It takes audience involvement and knowledge sharing to new levels. Attendees can see presentations, take notes, ask questions, and network using their own devices. Meeting planners benefit from enhanced audience attention and participation, which can attract more sponsors and boost satisfaction at a lower cost than printed materials.
SUMNet Innovation provides a social business platform that connects consumers and sellers. Their mission is to become consumers' and sellers' first choice for social business. The platform allows consumers to find reliable sellers and deals in one place, while providing sellers opportunities for new customers and reduced marketing costs. The platform structure utilizes various web and mobile technologies to enable messaging, scheduling, ratings, and business analytics functions that build trust and credibility between users.
- TechSoup is a nonprofit organization that operates in 21 countries and provides resources and technical support to other nonprofits.
- They have an active online community with forums, events, and webinars to facilitate knowledge sharing and connections between members.
- Facilitating online communities provides benefits like lower costs, ability to reach a global audience, and opportunities for ongoing engagement between events. Successful facilitation requires community management, content creation, and moderation.
eXtension is a collaboratively built online learning platform managed by USDA that provides science-based agricultural information 24/7. It is funded through USDA, land-grant universities, and private sources. eXtension staff oversee communities of practice, which are virtual networks of experts from multiple institutions that address topics of interest. Communities of practice benefit from technical support and applications to facilitate communication and knowledge sharing. The document discusses how social media is becoming increasingly popular and important for online communication and engagement.
Context and Scope of Virtual Events as a tool for networking and as a complement to physical events. What is a Virtual Event, What are they use for?, What is a hybrid event?, What are the main benefits or virtual solutions?
Context and Scope of Virtual Events as a tool for networking and as a complem...Hector Merodio
Lecture at Lisbon OMExpo talking about the “Context and Scope of Virtual Events as a tool for networking and as a complement to physical events.
In 20 minutes, I explained:
What is a Virtual Event?
What are they use for?
What is a hybrid event?
What are the benefits of Virtual Solutions?
The document discusses a presentation about building a talent sourcing pipeline at Microsoft. It provides an agenda for the presentation including an introduction, featured presentation and Q&A, and wrap up. It introduces the moderator and guest speakers from Microsoft and Jobs2Web. The remainder of the document discusses key aspects of building a talent community and pipeline, including defining talent communities, phases of rollout, components of a talent community, adding "Guanxi" or relationships, a hardware engineering case study identifying targeted talent profiles, and using social recruiting events to build connections.
Focusing on the User - Business-Centered User DesignMolecular Inc
The document discusses the importance of user-centered design and how it differs from business-centric design. It advocates taking a user-centric approach from the beginning of a project by extensively considering user needs and goals at every stage of the design process. It also outlines how communication styles have changed over time, increasing the importance of brands understanding their users to effectively engage with them.
Similar to Spotme Solutions for Pharmaceutical Meetings (20)
2. Session
Social registration
activities
Faculty
mgmt
Networking
Abstracts Agenda
Attendance
tracking
Posters Adhoc
CME Feedback
questionnaire
meetings
Transfers
Community
building
Meet the
Sponsors
Participant Audience Expert
List response
Interactive Q&A
cases sessions
3. Networking Participants Content Agenda Interactivity
CME Maps
Participant Attendance Personalized
List tracking Abstracts itinerary
Feedback Adhoc Q&A
Networking questionnaire Posters meetings sessions
Community Session Faculty Audience
Transfers
building registration profiles response
Meet the Faculty Social Interactive
Sponsors
Expert mgmt activities cases
4.
5. Feedback from participants
>95% of participants at medical meetings
said Spotme improved the meeting
>97% said they would recommend it
>40 average number of times
> participants use Spotme per day
6. Worldwide operations
Shockfish SA headquarter, Lausanne
2009 : 142 events Spotme Inc. office, Chicago
10. Better Networking
Less random, more efficient
> Search – identify a person
you want to meet
> Messaging – connect, make appointments, etc.
> Spot – your device will tell you when someone you want to meet
is nearby
> Radar – scan the neighborhood to see who is nearby
> E-business card exchange – no paper business cards
> Notes – jot down ideas using the device’s keyboard
15. Better Networking
Guided interaction
> Examples
> « Meet the Expert session » : a number of experts
are available for a 15’ face-to-face meeting slot.
Participants choose their 3 top preferences on their
Spotme and receive a confirmation on a first-come,
first-serve basis.
> « Cafezinhos » : informal, self-organized 3-8
participants sessions by themes. Theme selection
and confirmation on Spotme.
18. Better Networking
Taking content home
> Add content to your
briefcase for later
reference
> Your briefcase content
will be stored on a secure
web page
> Login instructions will be
sent to your
e-mail address
19. Better Networking
Post-Event Online Briefcase
Branded banner
Personalized
welcome text
Presentations to
download
Posters
Abstracts
Education credits Notes on profiles
Own business card Vcard to download
21. Paperless Content
Abstracts, Posters & Bio’s
> Electronic binder for abstracts, presentations, posters
and faculty profiles
> Fully searchable and interactive content
> Order PDF version, available on the postevent portal
> 100% paperless event
23. Paperless Content
Maps and Floor Plans
> Interactive maps
> Exhibition floorplan
> City maps for hotels & social programme
> Pathfinding solutions
24. Paperless Content
Exhibition Solutions
> Electronic exhibition guide
> Send personalized invitations on
behalf of exhibitors
> RFID tags attached to
posters/booth
> Posters rating, best poster
award
> Booth bookmark
> Knowledge passport
> Quiz and treasure hunt
> Drag your audience to the
exhibition area
26. Participant Management
CME & Attendance Tracking
1. Staff stand at the door with a Spotme Scanner.
2. Badges/Spotme devices are scanned.
3. Participants receive a receipt for CEU Credits earned.
4. Certificate of attendance on postevent portal
31. Did you know…
… that adding interactivity into a
presentation increases learning by
40%?
Source: Poulis, Massen, Robens, Gilbert Study, University of Eindhoven, The Netherlands.
http://www.bedu.com/Publications/PhysLectAPF.pdf
35. Interactivity
Live Polling
> Immediate pulse of audience.
> Real-time knowledge & understanding results.
> Hard data to demonstrate points
> Interactive case-based sessions