The document introduces the Spiceworks IT Desktop software. In 3 sentences: Spiceworks is free IT management software that allows SMB IT professionals to track assets, troubleshoot issues, and get answers from a global community of IT professionals. It provides inventory, reporting, help desk, and monitoring capabilities. Spiceworks can be downloaded and installed within 5 minutes, works on Windows systems, and has low system requirements.

1. Introduction to The Spiceworks IT Desktop

2. IT Management is Complicated!
“Is it all working?” “How do I keep track
of everything?”
“Where can I find
“What do I have?”
answers?”

3. Spiceworks Simplifies IT… For Free!
Track daily to-do’s, end-user
“How do I keep track
Troubleshootworking?”on
“Is it all & report requests everything?”
of and major projects
“Is it all working?”
network assets & events.
Get real-time inventory “Where can I find
Exchange best practices
“What do I have?”
of HW & SW assets. answers?”
and how-to’s with IT Pros

4. Spiceworks is for SMB IT Pros
“Is Spiceworks for
Me?”
Spiceworks is a 7mb download designed for…
 IT Pros who have admin rights on their network
 Organizations with less than 250 devices on their
network. It will work with more, it just won’t be as
fast.
 Running on a PC. It discovers Windows, OS X,
Linux and Unix but you need to run it from a PC on
your network.

5. Inventory Your Network Assets
“What do I have?”
Agent-less Inventory of Network Assets
 Automatically discover
hardware & software
 Gather technical data about
those assets
 Create custom attributes
 Inventory non-network devices
such as PDAs

6. Report on Important IT Info
“Is it all working?”
Customizable Reports
 See software installations, disk
usage, trouble tickets & more
 Easily create custom reports
 Export reports in CSV, PDF and
Excel format
 Exchange report templates with
other Spiceworks users

7. Monitor & Receive Alerts About Your Network
“Is it all working?” Network Monitors & Alerts
 Monitor disk space, software
installations, anti-virus updates &
more
 Create alerts to detect events and
prevent issues
 See & set up alerts for Microsoft
events across your environment
 Monitor the health of your
Exchange server

8. Run an Easy-to-Use Help Desk
“How do I keep track of
everything?” Help Desk and Ticket Submission
 Allow clients to submit tickets with
attachments via email or web
portal
 Create tickets in one click for
devices that need attention
 Assign tickets across your IT team,
manage projects and view
progress

9. Connect With Other IT Pros
“Where can I find
answers?”
Global Community of IT Pros
 Ask IT questions and share answers
 Join groups of IT pros based on
interest, geography, expertise and more
 See recommendations & ratings on IT
products & services from other IT pros
 Get tips and support on getting the
most out of Spiceworks

10. IT Pros Across The World Use Spiceworks
… To Simplify Their Job.

11. IT’s Free. Really Free!
No Gimmicks. No Catches.
Here’s How Spiceworks Keeps IT Free.

12. Can’t Have or Don’t Want Ads?
Have Spiceworks Your Way
Replace the Ads and add your logo for $20 a
month with Spiceworks MyWay.

13. Download & Install Spiceworks… In 5 Minutes
“Where can I get
Spiceworks?”
1. Go to www.spiceworks.com
2.Click “Free Download”
3.Enjoy IT Freedom in less than
5 minutes!
www.spiceworks.com

14. Spiceworks System Requirements
“What do I need for
Spiceworks to
work?”
System Requirements
Windows XP Pro SP2, Windows Vista (with
special settings), Windows 2003 Server (latest
service packs recommended)
700 MHz Pentium class processor
512 MB RAM
Browser Requirements
Firefox 1.5 - 2.0
Internet Explorer 6.0 - 7.0