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Including Individuals in National and Community Service in  South Carolina “ Everybody can be great because anybody can serve” – Dr. Martin Luther King, Jr.
www.SERVICEandINCLUSION.org Toll-free hotline: 888-491-0326 (voice/TTY)
National Partnerships The National Service Inclusion Project partners with the following organizations to further enable all CNCS grantees to collaborate with the disability community. These disability organizations are committed to promoting national service and volunteerism as a valued option for individuals with disabilities to their respective communities.  Association of University Centers on Disabilities (AUCD) Association on Higher Education and Disability (AHEAD) National Down Syndrome Congress (NDSC) National Council on Independent Living (NCIL)
Sampling of Training and  Technical Assistance Topics:  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
March 31, 2009 •  House of Representatives passed the  Edward M. Kennedy Serve America Act .  April 21, 2009 •  President Obama signed the bill into law.  Edward M. Kennedy Serve America Act
The Serve America Act… ,[object Object],Edward M. Kennedy Serve America Act
Disability Inclusion ,[object Object],[object Object],[object Object],Edward M. Kennedy Serve America Act
[object Object],[object Object],[object Object],[object Object],[object Object],Edward M. Kennedy Serve America Act
In Summary… ,[object Object],[object Object],[object Object],[object Object],Edward M. Kennedy Serve America Act
[object Object],[object Object],[object Object]
How do  you  define “disability”?
“ Disability”  as Defined by  Section 504 of the Rehabilitation Act &  The Americans with Disabilities Act (ADA) ,[object Object],[object Object],[object Object],[object Object]
Major life activities include, but are not limited to:  “ Major Life Activity”  is Anything an Average Person Can Do with Little or No Difficulty
operation of major bodily functions  such as the immune system, normal cell growth and the endocrine system. http://www.jan.wvu.edu/bulletins/adaaa1.htm ADA Amendments Act of 2008 (ADAAA) Additions:
[object Object],[object Object],[object Object],[object Object],[object Object]
Exclusions from Coverage Defined by the Law ,[object Object],[object Object]
Disability Facts ,[object Object],[object Object],[object Object]
Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
People First Language ,[object Object],[object Object],[object Object],[object Object],[object Object]
Most often, it’s best to call someone by name, not by a label.
Why is Inclusion Important?  ,[object Object],[object Object],[object Object]
Myths and Facts About Disability Use your “myth” and “fact” cards to indicate if you think the statement is true or false.
“ We’d love to be more inclusive, but accommodations are just too expensive so we can’t afford to have volunteers with disabilities.”
That’s a myth. ,[object Object]
“ I’d like him to join our team because I think people with disabilities can add to the diversity of our organization.”
That’s a Fact. People with disabilities, like other members of your organization, have unique experiences and perspectives that can add to the diversity of ideas in your organization.
“ The ADA forces programs to include unqualified individuals with disabilities as members and volunteers.”
That is a myth. ,[object Object],http://www.dol.gov/odep/pubs/fact/ada.htm
“ People with disabilities are inspirational and courageous.”
Sometimes that’s true, often it’s a myth. ,[object Object],[object Object]
Recruitment and Outreach
Recruiting a diverse pool of volunteers ,[object Object],[object Object],[object Object],Images Words Formats
What you say ,[object Object],“ We are an equal opportunity program  or organization.” Words
The images you use ,[object Object],[object Object],[object Object],Images
The formats you use ,[object Object],[object Object],[object Object],[object Object],Formats
Inclusive Service Descriptions ,[object Object],[object Object],[object Object]
Elements of a Service Description ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inclusive Service Descriptions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where can you recruit interested people with disabilities?  ,[object Object],[object Object],[object Object],[object Object]
Inclusive Recruitment  = A Larger Pool of Talented Applicants
Inclusive Interviewing and Selection
What is a “Qualified Individual  with a Disability”? ,[object Object],[object Object],[object Object]
Inclusive Interviewing ,[object Object]
[object Object],[object Object]
Warren arrives for the interview a few minutes early and views the service site.  He is amazed at the inclusive space and depictions of people with disabilities participating.  A few moments later, Carrie arrives to greet Warren.
"Hello Warren.  How are you doing?"   "Hello.  I’m fine. And yourself?"  "I’m fine, thanks.  My name is Carrie, the service manager with AmeriCorps who spoke with you on the phone.  I will be conducting the interview with you today.  Please follow me and discuss the position in my office."  "Great.  I look forward to learning more about the organization."
   "I became interested in service when I was in the library, completing some work of my own, when I saw several service volunteers completing an activity with students. Their position was precisely in line with the kind of work I want to do.   After discussing service further with the representative at the career fair and reading through your website, I think providing service to the community while fulfilling my own goals makes this a really good fit.”  "That’s great.  We like to hear that.  With your interest in tutoring and the position you applied for, do you have any experience in this area?"   "Right now, my experience has been in the tutoring classroom, working with students on their reading and basic writing.  Teaching, especially teaching reading, has always been my passion.  Outside of the classroom, I read for pleasure as often as possible." " First of all, what initially interested you in service?"  "I have always been interested in tutoring students.  I have always enjoyed the time I spent in the classroom, regardless of whether I am in the learning or teaching position.”
"I can tell you’re very passionate about performing this kind of service.  There can be times, however, where any work can be difficult or discouraging.  Can you name a situation where you overcame a unique learning challenge with a student?"   "I can, actually.  I myself have a disability.  In part, my own experience has shaped my interest in and dedication to tutoring."  " Your dedication is wonderful to hear.  Just to let you know, we are an inclusive organization and provide accommodations for disabilities on request."    "Ok, good. Thanks for telling me."
“ Not all students may share your dedication, however, in this area.  How would you handle difficult or unruly students in the classroom?”  “I think that can be a problem.  Sometimes, even the most dedicated students can find the subject material difficult or frustrating.  Other times, students are not in the right mindset to want to learn.  In order to overcome this, I try to vary my approach with tutoring. You can’t only hang over the student and listen to them trying to read a sentence.  You have to engage them with active storytelling, group activities, and even pneumonic devices to help students remember different reading strategies.”  “ Great answer.  Well, Warren, let me tell you a little more about the program.  A position in service will run for a total of 1700 hours over the course of a 10 month period.  During this time, you will receive a monthly stipend as well as an educational award for the work completed.  At the end of satisfactory service, you can apply for another term.  Do you have any questions for me?”
“ The only question I have is about the selection process.  Where will you go from here?”  “That’s a good question.  I’m in the process of interviewing a few more candidates and should have an answer for you within a few days.”   “That’s fine.”
“ I also just want to say again how exciting this position sounds and how much I look forward to hearing from you.  Thanks for speaking with me today.”  “Thanks for stopping by.  We’ll be in touch soon.”
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interview Questions that are OK ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interview Questions that are NOT OK ,[object Object],[object Object],[object Object],[object Object],[object Object]
Reasons for not Disclosing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Impact for not Disclosing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Things to Remember  about Disclosure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interview Inquiries and the Law ,[object Object],[object Object],[object Object],[object Object],[object Object]
More Hints on Interviewing... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What if… ,[object Object],[object Object],[object Object]
Access and Accommodation Universal Design, Building Inclusive Teams and Determining Reasonable Accommodation
Access vs. Accommodation ,[object Object],[object Object],[object Object]
What is Access?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Think outside the box…
What is Universal Design? Universal Design is the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design ,[object Object],[object Object],[object Object],Curriculum Transformation and Disability.  Funded by U.S. Department of Education.  Project #P333A990015. Copyright 2000.
Universal Design in Your Program ,[object Object],[object Object],[object Object]
Building   an Inclusive Team Environment
How do we create inclusive teams? ,[object Object],[object Object],[object Object]
Accommodations
Accommodations “ Accommodations” are  technology, services, and changes in policy, procedures, and the built environment  that enable individuals with disabilities to perform essential functions or to equally participate in events and programs - According to the Job Accommodation Network approximately 80% of accommodations cost less than $600 and more than 50% of reported accommodations  cost nothing .
Think About Accommodations for… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tips for Providing Successful Accommodations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Accommodations ,[object Object],[object Object],[object Object]
Examples of Accommodations “ I am considered a low vision person so reading is very difficult for me…I have a special reading glass at home but I wouldn’t bring it in because it’s difficult. I read with one eye. I don’t want the kids to realize that I am that disabled. that’s part of my problem maybe. Because they don't see me as that. I am the grandma that has to be read to. So, they read to me.” - Ruth Koffler Union-Snyder Foster Grandparent Program
Examples of Accommodations “ I work with AmeriCorps Service for 1 year. I have no interpreter. I only need an interpreter for meetings. I don't need that for work. I just write a note with some members and I taught some members some basic sign language like: "work, breaktime, what, where, why, toilet, see you later, bye, and hi". I can read lips a little bit, not long sentences just two or three words.” -Kevin Pachio Hoopa AmeriCorps on Native Lands
Accommodation Case Studies ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
“ Friend” us on Facebook! Follow us on Twitter! Visit our website! Information on our electronic resources is available in your folder!
Click to edit Master title style Contact  Information: National Service Inclusion Project 888.491.0326  [V/TTY] [email_address] www.SERVICEandINCLUSION.org

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South Carolina Inclusion Training

  • 1. Including Individuals in National and Community Service in South Carolina “ Everybody can be great because anybody can serve” – Dr. Martin Luther King, Jr.
  • 3. National Partnerships The National Service Inclusion Project partners with the following organizations to further enable all CNCS grantees to collaborate with the disability community. These disability organizations are committed to promoting national service and volunteerism as a valued option for individuals with disabilities to their respective communities. Association of University Centers on Disabilities (AUCD) Association on Higher Education and Disability (AHEAD) National Down Syndrome Congress (NDSC) National Council on Independent Living (NCIL)
  • 4.
  • 5.  
  • 6. March 31, 2009 • House of Representatives passed the Edward M. Kennedy Serve America Act . April 21, 2009 • President Obama signed the bill into law. Edward M. Kennedy Serve America Act
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. How do you define “disability”?
  • 13.
  • 14. Major life activities include, but are not limited to: “ Major Life Activity” is Anything an Average Person Can Do with Little or No Difficulty
  • 15. operation of major bodily functions such as the immune system, normal cell growth and the endocrine system. http://www.jan.wvu.edu/bulletins/adaaa1.htm ADA Amendments Act of 2008 (ADAAA) Additions:
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Most often, it’s best to call someone by name, not by a label.
  • 22.
  • 23. Myths and Facts About Disability Use your “myth” and “fact” cards to indicate if you think the statement is true or false.
  • 24. “ We’d love to be more inclusive, but accommodations are just too expensive so we can’t afford to have volunteers with disabilities.”
  • 25.
  • 26. “ I’d like him to join our team because I think people with disabilities can add to the diversity of our organization.”
  • 27. That’s a Fact. People with disabilities, like other members of your organization, have unique experiences and perspectives that can add to the diversity of ideas in your organization.
  • 28. “ The ADA forces programs to include unqualified individuals with disabilities as members and volunteers.”
  • 29.
  • 30. “ People with disabilities are inspirational and courageous.”
  • 31.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41. Inclusive Recruitment = A Larger Pool of Talented Applicants
  • 43.
  • 44.
  • 45.
  • 46. Warren arrives for the interview a few minutes early and views the service site.  He is amazed at the inclusive space and depictions of people with disabilities participating.  A few moments later, Carrie arrives to greet Warren.
  • 47. "Hello Warren.  How are you doing?"   "Hello.  I’m fine. And yourself?"  "I’m fine, thanks.  My name is Carrie, the service manager with AmeriCorps who spoke with you on the phone.  I will be conducting the interview with you today.  Please follow me and discuss the position in my office."  "Great.  I look forward to learning more about the organization."
  • 48.    "I became interested in service when I was in the library, completing some work of my own, when I saw several service volunteers completing an activity with students. Their position was precisely in line with the kind of work I want to do.   After discussing service further with the representative at the career fair and reading through your website, I think providing service to the community while fulfilling my own goals makes this a really good fit.”  "That’s great.  We like to hear that.  With your interest in tutoring and the position you applied for, do you have any experience in this area?"   "Right now, my experience has been in the tutoring classroom, working with students on their reading and basic writing.  Teaching, especially teaching reading, has always been my passion.  Outside of the classroom, I read for pleasure as often as possible." " First of all, what initially interested you in service?"  "I have always been interested in tutoring students.  I have always enjoyed the time I spent in the classroom, regardless of whether I am in the learning or teaching position.”
  • 49. "I can tell you’re very passionate about performing this kind of service.  There can be times, however, where any work can be difficult or discouraging.  Can you name a situation where you overcame a unique learning challenge with a student?"   "I can, actually.  I myself have a disability.  In part, my own experience has shaped my interest in and dedication to tutoring."  " Your dedication is wonderful to hear.  Just to let you know, we are an inclusive organization and provide accommodations for disabilities on request."    "Ok, good. Thanks for telling me."
  • 50. “ Not all students may share your dedication, however, in this area.  How would you handle difficult or unruly students in the classroom?”  “I think that can be a problem.  Sometimes, even the most dedicated students can find the subject material difficult or frustrating.  Other times, students are not in the right mindset to want to learn.  In order to overcome this, I try to vary my approach with tutoring. You can’t only hang over the student and listen to them trying to read a sentence.  You have to engage them with active storytelling, group activities, and even pneumonic devices to help students remember different reading strategies.”  “ Great answer.  Well, Warren, let me tell you a little more about the program.  A position in service will run for a total of 1700 hours over the course of a 10 month period.  During this time, you will receive a monthly stipend as well as an educational award for the work completed.  At the end of satisfactory service, you can apply for another term.  Do you have any questions for me?”
  • 51. “ The only question I have is about the selection process.  Where will you go from here?”  “That’s a good question.  I’m in the process of interviewing a few more candidates and should have an answer for you within a few days.”   “That’s fine.”
  • 52. “ I also just want to say again how exciting this position sounds and how much I look forward to hearing from you.  Thanks for speaking with me today.”  “Thanks for stopping by.  We’ll be in touch soon.”
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62. Access and Accommodation Universal Design, Building Inclusive Teams and Determining Reasonable Accommodation
  • 63.
  • 64.
  • 65.
  • 66.
  • 67. Building an Inclusive Team Environment
  • 68.
  • 70. Accommodations “ Accommodations” are technology, services, and changes in policy, procedures, and the built environment that enable individuals with disabilities to perform essential functions or to equally participate in events and programs - According to the Job Accommodation Network approximately 80% of accommodations cost less than $600 and more than 50% of reported accommodations cost nothing .
  • 71.
  • 72.
  • 73.
  • 74. Examples of Accommodations “ I am considered a low vision person so reading is very difficult for me…I have a special reading glass at home but I wouldn’t bring it in because it’s difficult. I read with one eye. I don’t want the kids to realize that I am that disabled. that’s part of my problem maybe. Because they don't see me as that. I am the grandma that has to be read to. So, they read to me.” - Ruth Koffler Union-Snyder Foster Grandparent Program
  • 75. Examples of Accommodations “ I work with AmeriCorps Service for 1 year. I have no interpreter. I only need an interpreter for meetings. I don't need that for work. I just write a note with some members and I taught some members some basic sign language like: "work, breaktime, what, where, why, toilet, see you later, bye, and hi". I can read lips a little bit, not long sentences just two or three words.” -Kevin Pachio Hoopa AmeriCorps on Native Lands
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  • 78. “ Friend” us on Facebook! Follow us on Twitter! Visit our website! Information on our electronic resources is available in your folder!
  • 79. Click to edit Master title style Contact Information: National Service Inclusion Project 888.491.0326 [V/TTY] [email_address] www.SERVICEandINCLUSION.org

Editor's Notes

  1. The Edward M. Kennedy Serve America Act was signed into effect on April 21, 2009. The Act includes language which is inclusive of individuals with disabilities in all streams of service. Additional information regarding the Edward M. Kennedy Serve America Act can be found at: http://www.nationalservice.gov/about/serveamerica/index.asp
  2. Participants can discuss in small groups and then share their answers
  3. Slide Bank Number 8
  4. Have participants write their personal reason for why inclusion is important on a sticky note (to be kept with their action plan)
  5. Which of these statements is an inclusive statement? Inclusive means you seek to include everyone, accessible means that if someone wants to access your programs they can. This is a difference in attitude and often you can use your recruitment materials to make it clear that your projects are INCLUSIVE, not just accessible.
  6. Strategy – design materials Do we provide materials in formats accessible to people with visual or cognitive disabilities? Do we have accessible, user-friendly web sites? Do we mail materials electronically prior to events? Do we provide Braille, electronic, large print, and illustrated materials? Do we read overheads and flipcharts when presenting? How will this improve the overall quality of the product?
  7. What do you include on your position descriptions? What does a potential candidate need to know? Slide Bank Number 82 A thorough, comprehensive and universally designed position description includes these important, elements. Anyone answering a posting would benefit from knowing about all these aspects f the position.
  8. Slide Bank Number 84
  9. After reviewing these slides ask participants to evaluate the interview questions they developed for the interview.
  10. Slide Bank Number 87 The next two slides are from a study conducted at ICI for a PhD Dissertation. The responses above were collected from people with disabilities who chose to disclose (or not to disclose) and the impact on how this affected them. What are some other reasons as to why a person with a disability may chose not to disclose?
  11. Slide Bank Number 89 These are important points for all to be aware of, especially staff from the Human Resources department at your organization. Each bullet above describes one piece of the disclosure process. It is important that any forms that contain confidential information are kept separate from other personnel information in a locked drawer with access allowed only to necessary personnel. It is always up to the individual who discloses to decide how much information s/he would like to share about their disability.
  12. Slide Bank Number 83
  13. Slide Bank Number 86
  14. Give handout – principles of universal design Count off by seven (using the sign numbers pictured on the handout) – alternatively each existing small group can work on a list of tips for each section Each group will look at their principle of universal design and write up tips for making service trips more universally accessible on flipchart paper
  15. Add list of accommodations