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Simplify Troubleshooting With Context in Your Logs

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Learn how SolarWinds® AppOptics™ integrates with SolarWinds Loggly® and Papertrail™ to make troubleshooting applications easier with auto-instrumentation, end-to-end tracing, request-level details, and searchable trace IDs.

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Simplify Troubleshooting With Context in Your Logs

  1. 1. @solarwinds Simplify Troubleshooting With Context in Your Logs
  2. 2. @solarwinds© 2019 SolarWinds Worldwide, LLC. All rights reserved. 2 Principal Product Marketing Manager Pete Di Stefano • Pete is a PMM for the SolarWinds application management tools. • His experience includes over 25 years in tech product marketing and management, including companies like IBM, BMC Software, and Symantec.
  3. 3. @solarwinds© 2019 SolarWinds Worldwide, LLC. All rights reserved. 3 SolarWinds Technical Advocate Mike Morgan • Mike is a product advocate for application management suite. • Mike has been working in tech for 15 years in a variety of technical roles. • Mike specializes in working with customers showing them how to leverage the SolarWinds APM suite.
  4. 4. @solarwinds 4 A few notes before we start Welcome • No one left behind – use your WebEx® console to chat or submit questions using the “Questions” section. • Polls will pop up during beginning and the end of the session. • Feel free to ask questions throughout the webcast. Time permitting, we will also do a live Q&A at the end. • We are recording this webcast and will send a link to view the archive via email once the on- demand is available. • All attendees are muted.
  5. 5. @solarwinds Agenda • Introductions • What is APM • Troubleshooting with metrics, traces and logs made easy • Auto-instrumentation • End-to-end tracing • Request-level details • Searchable trace IDs • Q&A 5© 2019 SolarWinds Worldwide, LLC. All rights reserved. SolarWinds APM Suite Full-stack monitoring for custom hybrid and cloud-native applications User Experience Traces Logs Metrics https://www.solarwinds.com/apmsuite
  6. 6. @solarwinds 6 A Couple of Quick Polling Questions What is my primary role? a) Software Developer/Engineer b) SRE/DevOps c) IT Operations/Support d) Tech Lead/Manager Please choose the answer that best describes you. a) I’m using a log management tool, but not a application monitoring tool b) I’m using an application monitoring tool, but not a log monitoring tool c) I’m using both log management and application monitoring tools together d) None of the above
  7. 7. @solarwinds 7 APM Defined • Asset Protection Manager • Automated People Movers • Antenna Pointing Mechanism • Alternative Pest Management • Application Performance Management © 2019 SolarWinds Worldwide, LLC. All rights reserved.
  8. 8. @solarwinds 8 APM Defined • • • • • Application Performance Management 1. Visibility into the health of your applications and its underlying infrastructure. 2. Know your application is performing the way it was designed and delivers a great user experience. 3. Quickly pinpoint the specific resources down to the line of code that is causing issues, streamline recovery efforts, and minimize downtime.
  9. 9. @solarwinds Unmatched visibility into logs, metrics, tracing, hosts, and the digital experience. APM Suite © 2019 SolarWinds Worldwide, LLC. All rights reserved. 9 Web Performance Monitoring – SolarWinds Pingdom® • Real user, uptime, page speed, and synthetic monitoring of web applications from outside the firewall. Application Performance Monitoring – SolarWinds AppOptics™ • SaaS-based infrastructure and application performance monitoring, tracing, and custom metrics for hybrid and cloud-custom applications. Log Monitoring and Analytics – SolarWinds Loggly ® • Fast and powerful hosted aggregation, analytics, search, and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure. Real-time Log Monitoring – SolarWinds Papertrail™ • Live tailing, searching, and troubleshooting for cloud and hybrid applications, servers, routers, firewalls, and more. Full-stack monitoring for custom hybrid and cloud-native applications User Experience LogsTraces Metrics https://www.solarwinds.com/apmsuite
  10. 10. @solarwinds Identify the log line that tells why an error has occurred. Problem © 2019 SolarWinds Worldwide, LLC. All rights reserved. 10 It’s easy to find an error. Is it easy to find why the error occurred? Maybe it’s not so simple or quick.
  11. 11. @solarwinds 11 New AppOptics, Loggly and Papertrail integrations From Logs to Traces 1. You’ve identified an important log error 2. Take the trace ID and drop it into your search. 3. Hit Search. 4. See all the log lines from all the services that make up that trace request. © 2019 SolarWinds Worldwide, LLC. All rights reserved.
  12. 12. @solarwinds 12 New Shared Snap Agent • New way to collect logs • Capability to filter logs • Simple to go from logs to metrics and traces © 2019 SolarWinds Worldwide, LLC. All rights reserved.
  13. 13. @solarwinds 13 From Traces to Logs • Auto-instrumentation • A trace ID is added to each log line • One click from traces into log lines © 2019 SolarWinds Worldwide, LLC. All rights reserved.
  14. 14. @solarwinds Unmatched visibility into logs, metrics, tracing, hosts, and the digital experience. APM Suite © 2019 SolarWinds Worldwide, LLC. All rights reserved. 14 Web Performance Monitoring – SolarWinds Pingdom® • Real user, uptime, page speed, and synthetic monitoring of web applications from outside the firewall. Application Performance Monitoring – SolarWinds AppOptics™ • SaaS-based infrastructure and application performance monitoring, tracing, and custom metrics for hybrid and cloud-custom applications. Log Monitoring and Analytics – SolarWinds Loggly ® • Fast and powerful hosted aggregation, analytics, search, and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure. Real-time Log Monitoring – SolarWinds Papertrail™ • Live tailing, searching, and troubleshooting for cloud and hybrid applications, servers, routers, firewalls, and more. Full-stack monitoring for custom hybrid and cloud-native applications User Experience LogsTraces Metrics https://www.solarwinds.com/apmsuite
  15. 15. @solarwinds THANK YOU! 15© 2019 SolarWinds Worldwide, LLC. All rights reserved.
  16. 16. @solarwinds The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies. 16

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