SlideShare a Scribd company logo
1 of 21
.................................................................................................
15 mei 2014
B2B en social
Business impact voor Eneco Zakelijk
Fedor van Herpen - @fjvanherpen
.................................................................................................
........................................................................
Introductie
2
Agenda
Social Hub team, Eneco
Business, Strategie, Leads, Twitter, Return on
Investment, Management, Social Media, Campagnes, ABN
Amro, Activatie, Medewerkers, Sales, rapportages, LinkedIn
, Kan de bocht niet maken, Video, Social
heroes, Toekomst, Plan van
Aanpak, Positionering, YouTube, Social Inc, Co-
creatie, Strategie, Social Hub team, Eneco
Business, Strategie, Leads, Twitter, Return on
Investment, Management, Social Media, Campagnes, ABN
Amro, Activatie, Medewerkers, Sales, rapportages, LinkedIn
, Kan de bocht niet maken, Video, Social
heroes, Toekomst, Plan van
Aanpak, Positionering, YouTube, Social Inc, Co-
creatie, Strategie, Social Hub team, Eneco
Business, Strategie, Leads, Twitter, Return on
Investment, Management, Social Media, Campagnes, ABN
Amro, Activatie, Medewerkers, Sales, rapportages, LinkedIn
, Kan de bocht niet maken, Video, Social
.................................................................................................
........................................................................
Social Media Strategie
4
.................................................................................................
........................................................................
Social Hub Team
5
.................................................................................................
........................................................................
VOORBEELDEN
Waar komen we vandaan en waar gaan we naar toe?
6
7
.................................................................................................
........................................................................
Conversatie op gang brengen
8
.................................................................................................
........................................................................
Training
9
.................................................................................................
........................................................................
Training
10
.................................................................................................
........................................................................
Als de CEO een handje helpt
11
.................................................................................................
........................................................................
Kennisdeling
12
.................................................................................................
........................................................................
Social Care team Zakelijk
13
.................................................................................................
........................................................................14
.................................................................................................
........................................................................
Ook de kleine dingen meetbaar
15
Individuele aandacht
16
.................................................................................................
........................................................................
Interne activatie – Social heroes
17
.................................................................................................
........................................................................
Klantbehoud en New Business
18
.................................................................................................
........................................................................
We gaan vooruit
19
.................................................................................................
........................................................................
Successen & Learnings
• Kleine stappen
– Quick wins: email handtekening
– Persoonlijke aanwezigheid op LinkedIn is gestegen
– Social advertising
– “Social enthusiasts”
• Grotere stappen
– Social in B2B campagnes
– Social care team
– Social rapportages
– Directie is mee: Directeur Zakelijk, enkele MT leden.
• Aandachtspunten:
– Alle pijlers van social strategie verdienen aandacht
– Aantonen waarde aan MT en individuele medewerkers
– Collega’s enthousiast krijgen om content te maken
– Social nog geen onderdeel van business plannen
20
Social Stories - Eneco & B2B - Fedor van Herpen

More Related Content

Similar to Social Stories - Eneco & B2B - Fedor van Herpen

Marjolein Westerbeek Rituals
Marjolein Westerbeek RitualsMarjolein Westerbeek Rituals
Marjolein Westerbeek RitualsGillian Nieboer
 
Theanatomyofanentrepreneur 100105180411-phpapp01
Theanatomyofanentrepreneur 100105180411-phpapp01Theanatomyofanentrepreneur 100105180411-phpapp01
Theanatomyofanentrepreneur 100105180411-phpapp01Deepak R Gorad
 
The Next 40 Years of your life
The Next 40 Years of your lifeThe Next 40 Years of your life
The Next 40 Years of your lifeKarthik Kastury
 
2010 State of InBound Marketing
2010 State of InBound Marketing2010 State of InBound Marketing
2010 State of InBound MarketingDan St. Peter
 
State Of Inbound Marketing
State Of Inbound MarketingState Of Inbound Marketing
State Of Inbound MarketingCarla Dias
 
HubSpot: State Of Inbound Marketing
HubSpot: State Of Inbound MarketingHubSpot: State Of Inbound Marketing
HubSpot: State Of Inbound MarketingRyan Urban
 
State of inbound_marketing
State of inbound_marketingState of inbound_marketing
State of inbound_marketingkhibinite
 
Just the Job or a Working Compromise? Slides from self-employment event
Just the Job or a Working Compromise? Slides from self-employment eventJust the Job or a Working Compromise? Slides from self-employment event
Just the Job or a Working Compromise? Slides from self-employment eventResolutionFoundation
 
Getting to know mobile apps
Getting to know mobile appsGetting to know mobile apps
Getting to know mobile appsTable19
 
10 Trends on Mobile
10 Trends on Mobile10 Trends on Mobile
10 Trends on MobileTable19
 
Does online consumer generated media influence attitudes towards brands?
Does online consumer generated media influence attitudes towards brands?Does online consumer generated media influence attitudes towards brands?
Does online consumer generated media influence attitudes towards brands?Sevil Ozer Crespo
 
Cannes vs The World Cup: A Creative Storm
Cannes vs The World Cup: A Creative Storm Cannes vs The World Cup: A Creative Storm
Cannes vs The World Cup: A Creative Storm Table19
 

Similar to Social Stories - Eneco & B2B - Fedor van Herpen (20)

Marjolein Westerbeek Rituals
Marjolein Westerbeek RitualsMarjolein Westerbeek Rituals
Marjolein Westerbeek Rituals
 
Theanatomyofanentrepreneur 100105180411-phpapp01
Theanatomyofanentrepreneur 100105180411-phpapp01Theanatomyofanentrepreneur 100105180411-phpapp01
Theanatomyofanentrepreneur 100105180411-phpapp01
 
DOING BUSINESS IN SERBIA 2014
DOING BUSINESS IN SERBIA 2014DOING BUSINESS IN SERBIA 2014
DOING BUSINESS IN SERBIA 2014
 
SOIL Markezine - Oct 2012
SOIL Markezine - Oct 2012SOIL Markezine - Oct 2012
SOIL Markezine - Oct 2012
 
The Next 40 Years of your life
The Next 40 Years of your lifeThe Next 40 Years of your life
The Next 40 Years of your life
 
Going the Extra Mile
Going the Extra MileGoing the Extra Mile
Going the Extra Mile
 
How To Leverage Social Media for Hotels
How To Leverage Social Media for HotelsHow To Leverage Social Media for Hotels
How To Leverage Social Media for Hotels
 
2010 State of InBound Marketing
2010 State of InBound Marketing2010 State of InBound Marketing
2010 State of InBound Marketing
 
State Of Inbound Marketing
State Of Inbound MarketingState Of Inbound Marketing
State Of Inbound Marketing
 
HubSpot: State Of Inbound Marketing
HubSpot: State Of Inbound MarketingHubSpot: State Of Inbound Marketing
HubSpot: State Of Inbound Marketing
 
State of inbound_marketing
State of inbound_marketingState of inbound_marketing
State of inbound_marketing
 
Just the Job or a Working Compromise? Slides from self-employment event
Just the Job or a Working Compromise? Slides from self-employment eventJust the Job or a Working Compromise? Slides from self-employment event
Just the Job or a Working Compromise? Slides from self-employment event
 
Getting to know mobile apps
Getting to know mobile appsGetting to know mobile apps
Getting to know mobile apps
 
10 Trends on Mobile
10 Trends on Mobile10 Trends on Mobile
10 Trends on Mobile
 
Xuhuong
XuhuongXuhuong
Xuhuong
 
Does online consumer generated media influence attitudes towards brands?
Does online consumer generated media influence attitudes towards brands?Does online consumer generated media influence attitudes towards brands?
Does online consumer generated media influence attitudes towards brands?
 
Cannes vs The World Cup: A Creative Storm
Cannes vs The World Cup: A Creative Storm Cannes vs The World Cup: A Creative Storm
Cannes vs The World Cup: A Creative Storm
 
Its all in_the_list
Its all in_the_listIts all in_the_list
Its all in_the_list
 
Final BP (2)
Final BP (2)Final BP (2)
Final BP (2)
 
Notice fm
Notice fmNotice fm
Notice fm
 

Recently uploaded

B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...amitlee9823
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 

Recently uploaded (20)

B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 

Social Stories - Eneco & B2B - Fedor van Herpen