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First
You
Gotta
Know…
#1 Why Do You Do What You Do?
Learn About Your Customers by Listening
#6 Ask
Them Questions:
What Are
They Interested
In Learning
More About
#7 Ask Them What They Like About
Your Small Business
#8
What Makes You
Different
from
Your Competitors?
#10 Deliver It To Them
Use Video
Listen
To
Your
Customers
#14
Have Fun!
#15 Weekly: Look At Data
What’s working and what’s not?
Give the boot to what’s not working
Do more of what works
Let’s Review
#1 Why Do You Do What You Do?
#2 Find Out Where Your Customers Hang Their Hats
#3 Join Them There
#4 Build Quality Relationships With Your Customers
#5 Chew The Cud With Them
#6 Ask Them Questions
#7 Ask Them What They Like About Your Small Business
#8 What Makes You Different from Your Competitors?
#9 Serve Tasty, Edu-taining Content
#10 Deliver It To Them
#11 Ask For Feedback
#12 Give Your Customers Incentives
#13 Be Active On Social Media
#14 Have Fun!
#15 Weekly: Look At Data
#16 Be Flexible – Improve/Change Your Strategy
#17 Keep Practising
SocialMediaStrategyNow.com
Photo Credits: Big Stock Photo
Song Credit: Cowboy Glitch by spinningmerkaba
Social Media Icons: www.awicons.com

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