Fiskars is the oldest company in Finland, established in 1649, and hired four part-time women called "Fiskateers" to build relationships and spread brand awareness through travel and social media like blogs. The Fiskateers helped gather customer feedback and build a strong online community, which increased Fiskars' sales over 300% and provided new product ideas. The case study demonstrates how social media can effectively boost sales, please customers, and build business relationships.