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Using Social Media for
Business
Development
WTF is Social Media?
Social Media is…
people connecting to people using technology
Social Media is
word of mouth
on
steroids
they’re tuning you out
Who’s
doing
Social Media
Right?
Oreo’s
doing
Social Media
Right
Oreo
Facebook (>12,000,000)
Oreo
Facebook (>12,000,000)
Ben & Jerry’s
doing
Social Media
Right
Ben & Jerry’s
Ben & Jerry’s
Facebook (2 MM)
Ben & Jerry’s
Twitter Stream (12,000)
#1 Set Goals
Pick one (or two). No more.
Focus
#2 Listen
Social Media reconnaissance
Social Media reconnaissance
SM Recon Tools
• Twitter Search (search.twitter.com)
• Twellow (twellow.com)
• Twitter lists
• Boardreader (forums & msg boards)
• Google Blogsearch
• LinkedIn Groups
#3 Build
Stake your claim
Select your platforms
To reach your
target audience
Select your platforms
To reach your
target audience
Create content hub
podcasts
SEO Essentials
Cross pollinate content
Timeliness &
consistency
Timeliness &
consistency
Herd your audience to
your desired destination
Herd your audience to
your desired destination
Power of video
#2 Search Engine
Video rules the web
Video rules the web
Create your own
YouTube channel
#4 Engage
Ask questions
@johnheaney
sorry to hear
you’re having
trouble. How can
we help?
Which new
feature is most
important to
you?
Need help? Check
out our new
instruction videos
on our website
Want to attend
SXSW? Enter
our contest
today
Want to engage?
Tell your story
Your story’s value
* according to the Significant Objects Project
Pick the right team
Pick the right team
with a passion for Social Media
Social Media doesn’t
disguise your nature…
… it reveals it
Social Media doesn’t
disguise your nature…
Transparency
Transparency
Dive in
Connect
Connect
Focus on local
Focus on local
Yelp
Yelp
Reputation Management
Reputation Management
Location-based social media
Location-based social media
Webinars
Webinars
• WebEx
• GoToMeeting
• FuzeMeeting
LinkedIn Answers
LinkedIn Answers
Podcasts
Podcasts
Slideshare
Slideshare
& modify
#5 Measure
Monitoring tools
Trackur
Radian6
Alterian SM2
Lithium
Google Analytics
Technorati Search
Twitter Search
Google Reader
Google Alerts
Addictomatic
FREE PAID
Real-time Analytics
Ask for help
Prepared by:
Slides at: slideshare.net/johnheaney

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Social Media for Business Development

Editor's Notes

  1. The big change, announced earlier today on Google’s Blog, is that Google has moved the user location setting to the left-hand panel of the search engine results page. This feature automatically detects your current location and tailors search results based on that. For example, searches for “pizza” or “gyms” will provide local business results near your location, which tend to be a lot more relevant Starting today, Bing users now get an experience that’s customized using Facebook Instant Personalization. For now, that means searches (where appropriate) will feature a Facebook module that shows you what your friends have liked as it relates to that search, as well as a smarter people search results.