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WHAT IS  SOCIAL MEDIA Aniketh Dsouza Beehive Communications
IN SHORT, IT IS DEMOCRATIZING COMMUNICATION
WHY SHOULD YOU CARE
REASON #1 BECAUSE 68.5% OF THE TOTAL INTERNET POPULATION IN INDIA ARE  USING  SOCIAL TECHNOLGY COMSCORE, FEBRUARY 2010
REASON #2: BECAUSE 93% OF YOUNGSTERS ARE AWARE OF  SOCIAL NETWORKING SITES ASSOCHAM, 2010
REASON #3 BECAUSE 6 OUT OF TOP 10 WEBSITES VISITED BY INDIANS  ARE ON A SOCIAL MEDIA PLATFORM ALEXA , APRIL 2010
REASON #4 BECAUSE ON AN AVERAGE  SOCIAL MEDIA WEBSITES ARE  VISITED 13 TIMES A MONTH  SPENDING 130 MINUTES PER VISITOR COMSCORE, FEBRUARY 2010
REASON #5 BECAUSE 78% OF THE CONSUMERS TRUST PEER  RECOMMENDATIONS
REASON #6 BECAUSE SOCIAL MEDIA IS LIKE WORD OF MOUTH ON STEROIDS
BECAUSE  DEAR FRIEND,  SOCIAL MEDIA IS A FORCE TO BE RECKONED WITH!
46.8%
46.8% PERCENTAGE OF REACH OF INDIAN WEB POPULATION COMSCORE, 2010
8,807,500
8,807,500 NUMBER OF INDIANS ON FACEBOOK FACEBAKERS.COM
400%
400% YEARLY GROWTH RATE OF FACEBOOK(INDIA)
201,951
201,951 NUMBER OF INDIANS FROM TOP 100 CITIES TWEEPLE.IN
50,000,000
50,000,000 NUMBER OF TWEETS PER DAY INDIA IS THE 5TH LARGEST CONSUMER USE IT AS A NEWS SERVICE
WAIT, THERE’S MORE.
93% OF SOCIAL MEDIA USERS BELIEVE A COMPANY SHOULD HAVE A PRESENCE IN SOCIAL MEDIA Cone, Business in Social Media Study, September 2008
BELIEVE IT OR NOT, THAT DOESN’T MEAN THAT 93% OF SOCIAL MEDIA USERS THINK COMPANIES SHOULD TREAT SOCIAL MEDIA AS YET ANOTHER CHANNEL FOR BROADCASTING JUNK
YOU SEE, ITS SUPPOSED TO BE A DIALOGUE ANDNOTA MONOLOGUE
Most Marketers don’t understand channels where you have to  talk and listen at the same time
“We want to talk to you” they say.  “But we don’t want to hear back      from you,          Unless you want to place an           order.” This couldn’t be more obvious than with email. Your Company has a chance to turn its email list into a two-way communication.
FACT: SOCIAL MEDIA  PLAYTIME IS OVER.
SO PLEASE.
SO PLEASE. STOP PLAYING & LET’S  GET SERIOUS ABOUT HARNESSING THE POWER OF THIS THING.
85% OF THE SOCIAL MEDIA USERS BELIEVE THAT A COMPANY SHOULD GO FURTHER THAN JUST HAVING A PRESENCE ON SOCIAL SITES AND SHOULD ALSO INTERACT WITH ITS CUSTOMERS Cone, Business in Social Media Study, September 2008
For companies, Resistance to social Media is futile. Millions of people  are  Creating content for the social Web. Your competitors Are already there. Yours customers have been there for a  long time. If your business isn’t putting itself out there, It out to be.” Business Week, Feb 19, 2009
UNFORTUNATELY,  MOST COMPANIES ARE STILL  TREATING SOCIAL MEDIA  LIKE JUST ANOTHER MARKETING CHANNEL
WHEN IN FACT, IT’S SO MUCH MORE!
6: THOUGHT LEADERSHIP
AND YES, CUSTOMER ACQUISITION  TOO!
SO, HERE’S WHAT WE NEED TO DO:
DEFINE YOUR  SOCIAL MEDIA STRATEGY
STOP THINKING “CAMPAIGNS” START THINKING “CONVERSATIONS”
ASK FOR HELP, IF YOU NEED TO.
BEFORE YOU  LOOK INTO  WHAT  JUST WENT BY, HERE IS AN ADVICE
DON’T ASSUME SOCIAL MEDIA IS  THE  ANSWER  TO EVERYTHING!
IF YOUR   PRODUCT   IS                        SOCIAL MEDIA, CAN’T HELP.
HOWEVER,  IF CUSTOMER SERVICE IS POOR,  SOCIAL MEDIA CAN HELP
IF YOUR REPEAT BUSINESS IS POOR,  SOCIAL MEDIA CAN HELP
IF YOUR COMPANY’S WORD OF MOUTH IS NOT GOOD SOCIAL MEDIA CAN HELP
FINAL WORDS
NEVER FORGET THE BASIC RULES.
RULE #1 : LISTEN ,[object Object]
TWEET DECK
SOCIAL MENTIONS
RSS,[object Object]

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