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SOCIAL COMMERCE: Real World Currency Spent
                   Acquiring Virtual Currency
                         CONTACTS
                         [1] Simon@TenThousand.ca      +1(888)559-1159 ext 3
                         [2] Alistair@TenThousand.ca   +1(888)559 1159 ext 4




Thursday, 15 March, 12                                                         1
Digital	
  Explosion
                                           2

Thursday, 15 March, 12                         2
Top Internet Markets



                     *




                                          (Source:	
  Morgan	
  Stanly	
  Research	
  2010)

                                                                                              3



Thursday, 15 March, 12                                                                            3
Digital thinking
   • Digital can be anything – it’s a blank slate made up of
     people and time
         – it’s an easily reconfigurable approximation of real life
           (because it is real life)
   • Congregational spaces are big with young mothers
     (20-34)
         – Online music, video communities
         – These ‘hang spaces’ can offset costs by selling ad space
               • (ex. viva-radio.com for American Apparel)
   • Bring real world excitement to the web (Baja race)
   • Bring online social experiences to the real world
     (Driving by remote control)
                                                                     4



Thursday, 15 March, 12                                                   4
Some Stats
   • Twitter now has 200m users generating 65m
     tweets per day.
   • Linkedin has over 150m members worldwide. 
   • Facebook has in excess of 800 million active
     users on global basis.
   • Flickr now hosts more than 4bn images. 
   • Wikipedia currently has in excess of 20m
     articles.

                                                    5



Thursday, 15 March, 12                                  5
Thoughts

     • Life is online
           – Canadians spend over 63 hours online per week!
                 • 30@Home, 23@Work, and 10 On the go

     • Control free digital artifacts are king
     • IRL – geo aware mobile and social will blur the line
       between online and ‘In Real Life’
     • Scalable micro targeting
     • Mobile will soon be bigger than desk/home
       computers


                                                              6



Thursday, 15 March, 12                                            6
Some viral numbers


   287% CTR for links shared on Facebook
         – For each share, ~3 new people visit
               • If more than 1 in 2.87 share again, it goes viral



   1904% CTR for links shared on Twitter
         – For each share, ~20 new people
           visit!
               • If more than 1 in 19 share again, it goes viral


                                                                     Breakdown	
  of	
  viral	
  CTR	
  origin.	
  60%	
  of	
  inbound	
  links	
  in	
  
                                                                     large	
  test	
  group	
  came	
  from	
  social	
  –	
  91%	
  from	
  email	
  and	
  
                                                                     social	
  combined.	
  
                                                                                –socialtwist	
  Aug	
  10’




                                                                                                                                                        7




Thursday, 15 March, 12                                                                                                                                          7
More numbers…   (in chart form)

        Because people are the medium of your message,
      success in digital is very sensitive to good execution –




                                                             8




Thursday, 15 March, 12                                           8
•   Online commerce power
                             house.
                         •   The idea is not new but
                             giving it legs through things
                             like apps and the ability to
                             share deals with friends
                             makes the whole sector
                             spread faster.
                         •   Expect this to continue in a
                             big way over the next couple
                             of years with copy cat
                             services and the big players
                             rolling in to more territories
                             and rolling out better and
                             more extensive deals.

                                                          9



Thursday, 15 March, 12                                        9
•    Aardvark was conceived as
                             the first Social Search engine
                             - a way to find people, not
                             web pages, that have specific
                             information. It collectivizes
                             peoples’ knowledge and gets
                             people to spread it through
                             social media.




                                                       10



Thursday, 15 March, 12                                       10
•   Facebook have been dipping
                             their toes in to the credits
                             system of micro payments
                             over the last 6 months by
                             giving users free credits to
                             help them get used to the
                             system as well as doing a
                             massive deal with Zynga to
                             add the credits to their
                             games.




                                                            11



Thursday, 15 March, 12                                           11
• On WOW players can buy a
                           ton of virtual gold for $10.
                           ‘Sweat-shops’ in china solely
                           employ people to build
                           characters up to levels where
                           they can be sold in the real
                           world for excesses of $2000.




                                                      12



Thursday, 15 March, 12                                     12
ABOUT
    Ten Thousand Inc is an Internet Strategy and Implementation Boutique that views the internet as [1] an uber
    business-toolbox, [2] an innovative sales & marketing channel, and [3] a critical customer loyalty and advocacy
    engine.

    SOME CLIENTS
    [1] British Airways [2] Expedia [3] Knightsbridge [4] Macquarie Bank

    WHY
    [1] Staff have +10,000 hours of relevant Internet & Business experience ensuring bleeding-edge Internet
    solutions.
    [2] Solutions are highly measurable and are accompanied by transparent actionable analytics.
    [3] Higher returns on internet-spend are demanded by clients and delivered by TenThousand.

    PRACTICES
    [1] Social Media: Monitoring, Influencing and Management.
    [2] Search: Prospect/Lead Generation, Qualification and Conversion.
    [3] Customer: Profitability Growth, Journeying, Loyalty, Advocacy.
    [4] Business: New Sales Channels, New Markets, New Online Businesses.

    CONTACTS
    [1] Simon@TenThousand.ca          +1(888)559-1159 ext 3
    [2] Alistair@TenThousand.ca       +1(888)559 1159 ext 4




Thursday, 15 March, 12                                                                                                13

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Social Commerce: trading real world currency for virtual currency

  • 1. SOCIAL COMMERCE: Real World Currency Spent Acquiring Virtual Currency CONTACTS [1] Simon@TenThousand.ca +1(888)559-1159 ext 3 [2] Alistair@TenThousand.ca +1(888)559 1159 ext 4 Thursday, 15 March, 12 1
  • 2. Digital  Explosion 2 Thursday, 15 March, 12 2
  • 3. Top Internet Markets * (Source:  Morgan  Stanly  Research  2010) 3 Thursday, 15 March, 12 3
  • 4. Digital thinking • Digital can be anything – it’s a blank slate made up of people and time – it’s an easily reconfigurable approximation of real life (because it is real life) • Congregational spaces are big with young mothers (20-34) – Online music, video communities – These ‘hang spaces’ can offset costs by selling ad space • (ex. viva-radio.com for American Apparel) • Bring real world excitement to the web (Baja race) • Bring online social experiences to the real world (Driving by remote control) 4 Thursday, 15 March, 12 4
  • 5. Some Stats • Twitter now has 200m users generating 65m tweets per day. • Linkedin has over 150m members worldwide.  • Facebook has in excess of 800 million active users on global basis. • Flickr now hosts more than 4bn images.  • Wikipedia currently has in excess of 20m articles. 5 Thursday, 15 March, 12 5
  • 6. Thoughts • Life is online – Canadians spend over 63 hours online per week! • 30@Home, 23@Work, and 10 On the go • Control free digital artifacts are king • IRL – geo aware mobile and social will blur the line between online and ‘In Real Life’ • Scalable micro targeting • Mobile will soon be bigger than desk/home computers 6 Thursday, 15 March, 12 6
  • 7. Some viral numbers 287% CTR for links shared on Facebook – For each share, ~3 new people visit • If more than 1 in 2.87 share again, it goes viral 1904% CTR for links shared on Twitter – For each share, ~20 new people visit! • If more than 1 in 19 share again, it goes viral Breakdown  of  viral  CTR  origin.  60%  of  inbound  links  in   large  test  group  came  from  social  –  91%  from  email  and   social  combined.   –socialtwist  Aug  10’ 7 Thursday, 15 March, 12 7
  • 8. More numbers… (in chart form) Because people are the medium of your message, success in digital is very sensitive to good execution – 8 Thursday, 15 March, 12 8
  • 9. Online commerce power house. • The idea is not new but giving it legs through things like apps and the ability to share deals with friends makes the whole sector spread faster. • Expect this to continue in a big way over the next couple of years with copy cat services and the big players rolling in to more territories and rolling out better and more extensive deals. 9 Thursday, 15 March, 12 9
  • 10. Aardvark was conceived as the first Social Search engine - a way to find people, not web pages, that have specific information. It collectivizes peoples’ knowledge and gets people to spread it through social media. 10 Thursday, 15 March, 12 10
  • 11. Facebook have been dipping their toes in to the credits system of micro payments over the last 6 months by giving users free credits to help them get used to the system as well as doing a massive deal with Zynga to add the credits to their games. 11 Thursday, 15 March, 12 11
  • 12. • On WOW players can buy a ton of virtual gold for $10. ‘Sweat-shops’ in china solely employ people to build characters up to levels where they can be sold in the real world for excesses of $2000. 12 Thursday, 15 March, 12 12
  • 13. ABOUT Ten Thousand Inc is an Internet Strategy and Implementation Boutique that views the internet as [1] an uber business-toolbox, [2] an innovative sales & marketing channel, and [3] a critical customer loyalty and advocacy engine. SOME CLIENTS [1] British Airways [2] Expedia [3] Knightsbridge [4] Macquarie Bank WHY [1] Staff have +10,000 hours of relevant Internet & Business experience ensuring bleeding-edge Internet solutions. [2] Solutions are highly measurable and are accompanied by transparent actionable analytics. [3] Higher returns on internet-spend are demanded by clients and delivered by TenThousand. PRACTICES [1] Social Media: Monitoring, Influencing and Management. [2] Search: Prospect/Lead Generation, Qualification and Conversion. [3] Customer: Profitability Growth, Journeying, Loyalty, Advocacy. [4] Business: New Sales Channels, New Markets, New Online Businesses. CONTACTS [1] Simon@TenThousand.ca +1(888)559-1159 ext 3 [2] Alistair@TenThousand.ca +1(888)559 1159 ext 4 Thursday, 15 March, 12 13