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“SOCIAL MEDIA & SOCIAL BRANDING FOR ENTREPRENEURS” 18 JANUARY 2011 YIGAL ROOS FOUNDER & DIRECTOR OF FORTRESS SOCIAL BRANDING
About Fortress ,[object Object]
Applications
Community
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HYPE
BEFORE THE INTERNET,  WE USED TO GATHER  TO SHARE OUR PASSIONS
NOW WE HAVE PAY WITH A TWEET
Flattr.com 10
Flattr.com 11
GROW YOUR DIGITAL FOOTPRINT CORPORATE WEBSITE, BLOG, FACEBOOK PAGE, TWITTER ETC.
BRANDING
BEFORE THE INTERNET,  WE USED TO CALL THE SUPPLIER TO GET SERVICE
SOCIAL MEDIA & SOCIAL BRANDING FOR ENTREPRENEURS
SOCIAL MEDIA & SOCIAL BRANDING FOR ENTREPRENEURS So, Knowwhoandwhereyour customer is Whattoachieve Define brand positioning Choosechannels Content strategy Free resources Choosetooling Create digital footprint Listen & take your time  Measuresuccess!

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Social Branding for Entrepreneurs

Editor's Notes

  1. START WITH SHORT INTRODUCTIONHOW SOCIAL MEDIA TOUCHES BUSINESSFEW CASES TO ILLUSTRATE (NO TOP 5)TIPS TO IMPLEMENTQ&A
  2. Social BrandingAgencyCommunitySocial Business Talent (met EVG Start)
  3. Wie maakt al zakelijk gebruik van social meda?
  4. HYPELet's face it...social media is a buzz word. Yes...look at us all here for yet another presentation about social media. Why is it a HYPE? because it is simply the internet of today and all we're doing is providing a platform and techniques to stay directly in touch with people we wouldn't be otherwise. IT ALLOWS YOU TO TAP IN TO WORD OF MOUTH
  5. WHAT IS IT?FACILITATOR for COMMUNICATIONB2B or B2CNow, unless you are in the it business and you're sitting on a developed platform for which you can charge membershipfees, virtual money, or micropayments...or you happen to own a brick n mortal or webshop with real existing customers..you gotta forget about sales (for now)...because as i said social media is a facilitator and not a magic word that when you mention it you instantly become a millionaire.
  6. TO BE SOCIAL OR NOT TO BE SOCIALHow do you answer this question? Are any of your stakeholders easilier reach through social media and do you need social media channels to facilitate any of the before mentioned processes? IT COSTS TIMELet's be honest, great possibilities but time is extremely limited. So if yo u do engage..make sure you have RESOURCES (people or tools to help you).MY SPACE EXAMPLESo:STAKEHOLDERS REACHED?DO I NEED IT TO RUN MY BUSINESS? (CAN IT IMPROVE MY BUSINESSPROCESSES)(PRIVACY) DO I WANT THE FBI TO BE ABLE TO TRACE MY EVERY MOVE? (if you're doing something shady you might not want to have too many roads leading back to you I guess.)ANSWER??IF NO, THEN YOU JUST SAVED YOURSELF A WHOLE BUNCH OF TIME WHICH IS GOOD FOR YOUR BUSINESS!
  7. ANSWER IS YES:YOU NEED A STRATEGY / BUSINESSPLANSOCIAL MEDIA IS CONTINUOUSDEFINE SCOPE – WHO, WHAT, WHERE, WHEN, HOWCONTENT STRATEGYSocial Media is continuous and happening 24/7…no separate communication bursts like in the past but…continuous presence. Because of this huge scope and large amount of social media channels entrepreneurs have to write a social media “businessplan”.
  8. IF YOU DON”T KNOW THE ASNWER OR DO KNOW THE ANSWER…LET”s LOOK AT SOME POSSIBILITIESCASES
  9. PROMOTIONBUY PRODUCTS WITH EXPOSUREFOR MARKETEERS AND CONTENT CREATORS THAT WANT TO CREATE A BUZZGIVE ME ACCESS TO YOUR NETWORKS AND GET BOOKS, MOVIES, MUSICVIRAL EFFECT
  10. PROMOTION + SALESGebruikers/donateurs schrijven zich in en zetten iedere maand een vastgesteld bedrag van minimaal 2 euro opzij. Makers kunnen een Flattr-button bij hun content plaatsen. Door op de button te klikken toon je als gebruiker je waardering. Aan het einde van de maand wordt het Flattr maandbedrag gelijk verdeeld over de contentmakers, afhankelijk van het aantal kliks. Als een taart die in gelijke stukken wordt gesneden. Als Flattr aanslaat kan het een zeer grote impact hebben op de online wereld. Persoonlijk vraag ik mij af wat de invloed zal zijn op de a. op special interest websites, klantenclubs en in e-mailmarketing. Maar denk eens aan mogelijkheden die Flattr in combinatie met sociale netwerken en kanalen als Youtube, Twitter, Facebook, Hyves en zelfs een businessnetwerk als LinkedIn kan hebben.Makers kunnen een Flattr-button bij hun content plaatsenGebruikers betalen min. 2 euro per maand
  11. http://www.youtube.com/watch?v=kwvExIWf_UcFilmpje speelt af in scherm. Mocht het niet werken, klik op het logo. Deze linkt naar de directe Youtube pagina.
  12. JIMMY ALTEROnder de naam #DinsdagWindag zijn we een wekelijkse competitie begonnen via de Jimmy Alter Twitter. Aan het begin van elke dinsdag, om klokslag 12 uur, plaatsen we de nieuwe #DinsdagWindag tweet. Door simpelweg @jimmyalter te volgen en het bericht te Re-Tweeten maak je kans op de prijs van die dinsdag. Dit kost twee muisklikken en is daarmee erg laagdrempelig. Het grote voordeel van deze opzet is dat iedereen die meedoet op zijn beurt al zijn volgers op de hoogte stelt van de competitie en daarmee het bestaan van Jimmy Alter. Het belangrijkste doel van de #DinsdagWindag actie is het vergroten van de Jimmy Alter following. We zien dat Twitter een steeds belangrijkere bron van traffic wordt. Op deze manier maken we gebruik van ons bestaande Twitter netwerk om deze uit te breiden en daarmee het verkeer naar de website te vergroten. Sinds de 7 weken dat de #DinsdagWindag acties lopen is de Jimmy Alter twitter following gestegen van 1183 naar 1429 followers vandaag (2 april). Dat is een stijging van 21%. Het aantal bezoeken uit Twitter aan Jimmyalter.nl is deze periode met 62% gestegen! Het enige wat we daarvoor gedaan hebben is 7 dagen een aantal berichten plaatsen om de bestaande following te activeren.(maart 2010)
  13. BRANDINGBECOME PART OF YOUR TARGET AUDIENCEINCREASE FINDABILITY (AND THUS TRAFFIC)SHARE USEFUL (OR UNUSEFUL) INFORMATIONSHOW MORE THAN JUST PRODUCT INFORMATION
  14. Blog social media as an extension of your brand
  15. CUSTOMER SERVICE
  16. CUSTOMER SERVICE / WEBCAREINSTANT ANSWERS TO QUESTIONSHAPPY CUSTOMERS WILL SHARE EXPERIENCEACTIVE MONITORING TO PROACTIVELY ENGAGE CUSTOMERSNOTIFY ABOUT SERVICE DISTUPTIONS
  17. Southwest Airlines zoekt klanten op Twitter en gaat gesprek aan. MORE THAN 1.000.000 FOLLOWERS
  18. R&D BY CROWSOURCINGLISTENING TO CUSTOMERS VALUABLE INPUTEXAMPLES
  19. DELL IDEASTORM
  20. STARBUCK (MYSTARBUCKSIDEA)
  21. POLLSLOYALTY (POINTS)IDEAS IN ACTIONSPINOFF:: IDEAS THAT AREPOTENTIALLY WORTH MILLIONS + FREE PUBLICITYOTHER EXAMPLES: CREATE R&D PLATFORM
  22. CREATE A PLATFORM AND MAKE MONEYFORGET PRIVACYPATIENTS SHARE HELATH PROFILESELL DATA FOR HUGE SUMS OF MONEY TO FARMACEUTICALS OTHER EXAMPLES: CROWSOURCING FOR MARKETING VIDEOCLIPS (One Frame of Fame) C-Mon & Kypski:
  23. Merk: Tobi.com Campagne: Augmented Reality Dressing RoomUNIQUE CUSTOMER EXPERIENCEEXTRA DIMENSION ONLINE SHOPPINGCOMPLETE INETGRATION WITH WEBSHOPSHARE ON SOCIAL NETWORKS
  24. STILL NOT CONVINCED…OR NOT SUITABLE?THEN CHECK THIS OUT
  25. PERSONAL BRANDING+ MAKE MONEY FOR YOURSELFLize Korpershoek (25 jaar) heeft een succesvolle blog opgezet waarin zij tegen betaling tekeningen op ingestuurde foto’s maakt. Met het geld wilt zij een nieuwe macbook kopen. Hoe meer geld iemand doneert, hoe mooier en uitgebreider de tekening.
  26. 2360 euro623 followers op Twitter
  27. IF ALL ELSE FAILSUSE SOCIAL MEDIA TO FIND A JOBAnd of course for those of you who might temporarily give up on pursuing your own business then there's always: social media to find a job!
  28. Determine customer / target audience.Determine what you want to achieve? And how is it going to touch your business processesDefine brand positioning Choose channels Create Content Strategy (and stick with it) - Don’t spam; Be relevant:  Humor; exclusive (deals or news) innovate, preference treatment (offering exclusives); Don’t be afraid of negative commentsFree Resources + Setup internal organization Choose tooling? Examples social media toolkitsGrow digital footprintListen & take Your timeMeasure success (determine KPI’s)
  29. MOVIENOW YOU GOT YOUR CONTENT STRATEGYFACEBOOK NETTIQUETTEFACEBOOK MANNERS