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SMES: UNLOCK THE
POTENTIAL FOR AI & MLDORON SHACHAR CEO RENOVA CLOUD
AGENDA
1 WHAT IS AI/ML AND DEEP LEARNING?
3 HOW TO START USING AI IN YOUR BUSINESS
2 AI STATUS IN SMES AND ENTERPRISES
4 AI ON AMAZON WEB SERVICES
1WHAT IS ARTIFICIAL INTELLIGENCE ?
AI : A system or service which can
perform tasks that usually require
human intelligence John Mc Carthy,
AI “Founding Father”
“
“
ARTIFICIAL INTELLIGENCE
A system or service which can
perform tasks that usually
require human intelligence
SUPERVISED LEARNING
Showing SW labeled example
data such as photographs to
teach computer what do do
MACHINE LEARNING
Using Example Data or
experience to refine how
computers make predictions
or perform a task
DEEP LEARNING
Which data is filtered through
self adjusting networks of
match loosely inspired by
neurons in the brain
KEY AI TERMINOLOGY
MOMENTS
THAT SHAPED AI
1965
MIT creates Eliza, the first chatbot, which poses
as a psychotherapist
1975
Stanford develop Meta-Dendral, a program
to interpret chemical analyses, makes the first
discoveries by a computer
1987
Mercedes Van fitted with computers drives itself
20 km on highway in an academic project led by
engineer E. Dickmanns
1997
IBM’s computer Deep Blue defeats chess world
champion G. Kasparov
2004
The Pentagon stages the Darpa Grand
Challenge, a race for robot cars in the
Desert that catalyzes the autonomous
car industry
MOMENTS THAT SHAPED AI
2016 IN TWO MOVES, ALPHAGO AND LEE SEDOL REDEFINED THE FUTURE
Chess is a metaphor for war,
but it’s really just a single battle.
Go is like a global battlespace.
“ “
THE ADVENTURE OF AI
GPUs & AccelerationCloud Computing
Data
Algorithms
ML SUPERVISED LEARNING ALGORITHMS
Binary classification
(Logistic regression)
Multi-category classification
(Multinomial logistic
regression)
Regression
(Linear regression)
ML USE-CASES
FRAUD DETECTION	Detecting fraudulent transactions, filtering spam
emails, flagging suspicious reviews,
PERSONALIZATION	Recommending content, predictive content loading,
improving user experience, …
TARGETED MARKETING	Matching customers and offers, choosing marketing
campaigns, cross-selling and up-selling,…
CONTENT CLASSIFICATION	 Categorizing documents, matching hiring managers
and resumes
CHURN PREDICTION	Finding customers who are likely to stop using
the service, free-tier upgrade targeting, …
CUSTOMER SUPPORT	Predictive routing of customer emails,
social media listening, …
DEEP LEARNING-BASED IMAGE
 VIDEO ANALYSIS
SEACH, VERIFY, ORGANIZE MILLIONS OF IMAGES (AMAZON REKOGNITION…)
Object
 Scene detection
Facial Analysis Face Comparison Face Recognizion
2AI STATUS IN SMES AND ENTERPRISES
80% OF ENTERPRISE AND EXECUTIVES
SAY AI MAKES WORKERS MORE
PRODUCTIVE AND CREATES JOBS
WHERE ARE THE SMES ?
WHERE ARE THE SMES ?
SMES AND AI : KEY OBSTACLES 2018
SMALL AND MEDIUM-SIZED ENTERPRISES (SMES) MAY ENCOUNTER
DIFFICULTY ADAPTING TO THE NEW PARADIGMS OF THE BIG DATA
ECONOMY:
• The lack of integrated digital strategy
• Disconnection from the cloud (on premises)
• Non-collaborative business models (customers, suppliers, start-up)
• Lack of knowledge of AI and marketing
3HOW TO START USING AI IN YOUR BUSINESS
SMES AND AI: HOW TO START?
TECHNOLOGY
Leverage cloud computing
solutions without significant
investments in technology
and personnel
PEOPLE
Commitment to developing
and building an intelligent
business must come
from leaders  owners
DATA
Access  Built, Converge,
Monetize (identify
opportunities, savings)
TO EFFECTIVELY USE AI, SMES FIRST
NEED ACCESS TO BIG SETS OF DATA
4AI ON AMAZON WEB SERVICES
ACCESS AI THROUGH AMAZON PLATFORM
WITH THOUSANDS OF EMPLOYEES ACROSS THE COMPANY FOCUSED ON AI
Discovery
 Search
Fulfillment
 Logistics
Enhance
Existing Products
Define New
Categories Of
Products
Bring Machine
Learning To All
AMAZON AI ECOSYSTEM
AMAZON AI SERVICES AWS PLATFORM
POLYY
Life-like speech
REKOGNITION
Image Analysis
LEX
Conversational Engine
DEEP LEARNING
FRAMEWORKS
 MXNet, TensorFlow,
Theano, Caffe, Torch
REKOGNITION: IMAGE ANALYSIS
• Dynamic, personalized ads
• Capture user demographics and sentiment
• Avoid faces when cropping images and overlaying ads
• Recommend the best photos
• Improve online dating match recommendations
POLLY: LIFE-LIKE SPEECH SERVICE
CONVERTS TEXT
TO LIFE-LIKE
SPEECH
FULLY
MANAGED
47 VOICES 24 LANGUAGES LOW LATENCY,
REAL TIME
VOICE QUALITY  PRONUNCIATION
1/ Automatic, Accurate Text Processing
2/ Intelligible and Easy to Understand
3/ Add Semantic Meaning to Text
4/ Customized Pronunciation
ARTICLES AND BLOGS
TRAINING MATERIAL
CHATBOTS (LEX)PUBLIC
ANNOUNCEMENTS
LEX: CONVERSATIONAL INTERACTIONS
TEXT AND SPEECH LANGUAGE UNDERSTANDING:
POWERED BY THE SAME TECHNOLOGY AS ALEXA
DEPLOYMENT TO CHAT SERVICES
DESIGNED FOR BUILDERS: EFFICIENT AND INTUITIVE TOOLS
TO BUILD CONVERSATIONS; SCALES AUTOMATICALLY
VERSIONING AND ALIAS SUPPORT
ENTERPRISE SAAS CONNECTORS:
CONNECT TO ENTERPRISE SYSTEMS
LEX: USE CASES FOR SMES
INFORMATIONAL BOTS
Chatbots for everyday consumer requests
• News updates
• Weather info
• Game scores ...
APPLICATION BOTS
Build powerful interfaces to mobile applications
• Book tickets
• Order food
• Manage bank accounts
ENTERPRISE PRODUCTIVITY BOTS
Streamline enterprise work activities and improve efficiencies
• Check sales numbers
• Marketing performance
• Inventory status ...
INTERNET OF THINGS (IOT) BOTS
Enable conversational interfaces for device interactions
• Wearables
• Appliances
• Auto ...
“VIETNAM SMES: GET ON BOARD!”
DORON SHACHAR CEO RENOVA CLOUD

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SMEs: Unlock the potential for AI & ML_Doron Shachar

  • 1. SMES: UNLOCK THE POTENTIAL FOR AI & MLDORON SHACHAR CEO RENOVA CLOUD
  • 2. AGENDA 1 WHAT IS AI/ML AND DEEP LEARNING? 3 HOW TO START USING AI IN YOUR BUSINESS 2 AI STATUS IN SMES AND ENTERPRISES 4 AI ON AMAZON WEB SERVICES
  • 3. 1WHAT IS ARTIFICIAL INTELLIGENCE ?
  • 4. AI : A system or service which can perform tasks that usually require human intelligence John Mc Carthy, AI “Founding Father” “ “
  • 5. ARTIFICIAL INTELLIGENCE A system or service which can perform tasks that usually require human intelligence SUPERVISED LEARNING Showing SW labeled example data such as photographs to teach computer what do do MACHINE LEARNING Using Example Data or experience to refine how computers make predictions or perform a task DEEP LEARNING Which data is filtered through self adjusting networks of match loosely inspired by neurons in the brain KEY AI TERMINOLOGY
  • 6. MOMENTS THAT SHAPED AI 1965 MIT creates Eliza, the first chatbot, which poses as a psychotherapist 1975 Stanford develop Meta-Dendral, a program to interpret chemical analyses, makes the first discoveries by a computer 1987 Mercedes Van fitted with computers drives itself 20 km on highway in an academic project led by engineer E. Dickmanns 1997 IBM’s computer Deep Blue defeats chess world champion G. Kasparov 2004 The Pentagon stages the Darpa Grand Challenge, a race for robot cars in the Desert that catalyzes the autonomous car industry
  • 7. MOMENTS THAT SHAPED AI 2016 IN TWO MOVES, ALPHAGO AND LEE SEDOL REDEFINED THE FUTURE Chess is a metaphor for war, but it’s really just a single battle. Go is like a global battlespace. “ “
  • 8. THE ADVENTURE OF AI GPUs & AccelerationCloud Computing Data Algorithms
  • 9. ML SUPERVISED LEARNING ALGORITHMS Binary classification (Logistic regression) Multi-category classification (Multinomial logistic regression) Regression (Linear regression)
  • 10. ML USE-CASES FRAUD DETECTION Detecting fraudulent transactions, filtering spam emails, flagging suspicious reviews, PERSONALIZATION Recommending content, predictive content loading, improving user experience, … TARGETED MARKETING Matching customers and offers, choosing marketing campaigns, cross-selling and up-selling,… CONTENT CLASSIFICATION Categorizing documents, matching hiring managers and resumes CHURN PREDICTION Finding customers who are likely to stop using the service, free-tier upgrade targeting, … CUSTOMER SUPPORT Predictive routing of customer emails, social media listening, …
  • 11. DEEP LEARNING-BASED IMAGE VIDEO ANALYSIS SEACH, VERIFY, ORGANIZE MILLIONS OF IMAGES (AMAZON REKOGNITION…) Object Scene detection Facial Analysis Face Comparison Face Recognizion
  • 12. 2AI STATUS IN SMES AND ENTERPRISES
  • 13. 80% OF ENTERPRISE AND EXECUTIVES SAY AI MAKES WORKERS MORE PRODUCTIVE AND CREATES JOBS
  • 14. WHERE ARE THE SMES ?
  • 15. WHERE ARE THE SMES ?
  • 16. SMES AND AI : KEY OBSTACLES 2018 SMALL AND MEDIUM-SIZED ENTERPRISES (SMES) MAY ENCOUNTER DIFFICULTY ADAPTING TO THE NEW PARADIGMS OF THE BIG DATA ECONOMY: • The lack of integrated digital strategy • Disconnection from the cloud (on premises) • Non-collaborative business models (customers, suppliers, start-up) • Lack of knowledge of AI and marketing
  • 17. 3HOW TO START USING AI IN YOUR BUSINESS
  • 18. SMES AND AI: HOW TO START? TECHNOLOGY Leverage cloud computing solutions without significant investments in technology and personnel PEOPLE Commitment to developing and building an intelligent business must come from leaders owners DATA Access Built, Converge, Monetize (identify opportunities, savings)
  • 19. TO EFFECTIVELY USE AI, SMES FIRST NEED ACCESS TO BIG SETS OF DATA
  • 20. 4AI ON AMAZON WEB SERVICES
  • 21. ACCESS AI THROUGH AMAZON PLATFORM WITH THOUSANDS OF EMPLOYEES ACROSS THE COMPANY FOCUSED ON AI Discovery Search Fulfillment Logistics Enhance Existing Products Define New Categories Of Products Bring Machine Learning To All
  • 23. AMAZON AI SERVICES AWS PLATFORM POLYY Life-like speech REKOGNITION Image Analysis LEX Conversational Engine DEEP LEARNING FRAMEWORKS MXNet, TensorFlow, Theano, Caffe, Torch
  • 24. REKOGNITION: IMAGE ANALYSIS • Dynamic, personalized ads • Capture user demographics and sentiment • Avoid faces when cropping images and overlaying ads • Recommend the best photos • Improve online dating match recommendations
  • 25. POLLY: LIFE-LIKE SPEECH SERVICE CONVERTS TEXT TO LIFE-LIKE SPEECH FULLY MANAGED 47 VOICES 24 LANGUAGES LOW LATENCY, REAL TIME VOICE QUALITY PRONUNCIATION 1/ Automatic, Accurate Text Processing 2/ Intelligible and Easy to Understand 3/ Add Semantic Meaning to Text 4/ Customized Pronunciation ARTICLES AND BLOGS TRAINING MATERIAL CHATBOTS (LEX)PUBLIC ANNOUNCEMENTS
  • 26. LEX: CONVERSATIONAL INTERACTIONS TEXT AND SPEECH LANGUAGE UNDERSTANDING: POWERED BY THE SAME TECHNOLOGY AS ALEXA DEPLOYMENT TO CHAT SERVICES DESIGNED FOR BUILDERS: EFFICIENT AND INTUITIVE TOOLS TO BUILD CONVERSATIONS; SCALES AUTOMATICALLY VERSIONING AND ALIAS SUPPORT ENTERPRISE SAAS CONNECTORS: CONNECT TO ENTERPRISE SYSTEMS
  • 27. LEX: USE CASES FOR SMES INFORMATIONAL BOTS Chatbots for everyday consumer requests • News updates • Weather info • Game scores ... APPLICATION BOTS Build powerful interfaces to mobile applications • Book tickets • Order food • Manage bank accounts ENTERPRISE PRODUCTIVITY BOTS Streamline enterprise work activities and improve efficiencies • Check sales numbers • Marketing performance • Inventory status ... INTERNET OF THINGS (IOT) BOTS Enable conversational interfaces for device interactions • Wearables • Appliances • Auto ...
  • 28. “VIETNAM SMES: GET ON BOARD!” DORON SHACHAR CEO RENOVA CLOUD