The document discusses Sierra Monitor Corporation and their FieldServer protocol drivers and gateways. It provides an overview of the many serial and fieldbus protocol drivers supported by FieldServer. It also includes a case study of how the University of Arizona used FieldServer gateways to integrate over 435 buildings from different vendors onto their campus-wide BACnet IP system. Finally, it presents information on the QuickServer FS-QS-12XX gateway including its specifications, features, and options.
Complying with safety security certification standards and requirements in any market is an expensive, tedious, and time-consuming task, but it saves lives in the friendly skies and can be a force multiplier on the battlefield. Meeting those requirements is often more efficient through open architecture designs and the use of common standards much the way the Future Airborne Capability Environment (FACE) consortium is doing in the military avionics realm. New certification benchmarks such as DO-178C are also enhancing the safety compliance process. This e-cast of industry experts will discuss how designers can manage today's aerospace and defense software safety and certification requirement demands through improved modeling tools, common computing platforms, code analysis tools, and more.
Watch webinar: http://ecast.opensystemsmedia.com/384
The document discusses COTS FACE solutions from RTI and Wind River that can help address challenges in developing airborne systems. It describes how the FACE initiative uses standardized interfaces and layered architectures to enable software reuse and reduce costs. RTI provides a Transport Services Segment that uses DDS for loose coupling between applications. Wind River offers FACE-aligned operating systems like VxWorks 653 that achieve safety certifications. Together these COTS solutions form a partner stack that delivers FACE-compliant capabilities to warfighters faster and at lower cost.
The document discusses Adaptive AUTOSAR and its impact on diagnostics. Adaptive AUTOSAR uses a service-oriented architecture and allows applications to be loaded dynamically. It supports multiple scheduling strategies and each application has its own address space. For diagnostics, each software cluster will have its own diagnostic server instance and address. Communication between diagnostic clients and servers will use DOIP. Future releases will support external testers connecting via DOIP to diagnostic servers in different software clusters.
The document discusses the WAGO SPEEDWAY 767 modular IP67 I/O system. It is a fieldbus-connected modular system that uses programmable fieldbus couplers and I/O modules to provide digital and analog inputs and outputs in an IP67-rated enclosure. The system offers high-speed data exchange, parameterization options, updatability, diagnostics, a wide temperature range of -25°C to +60°C, and other features. It provides a flexible solution for acquiring and transmitting field signals in industrial automation applications.
HH QUALCOMM UplinQ - the next 10 billion mobile devicesSatya Harish
The document discusses how Qualcomm Technologies is enabling the Internet of Everything through its portfolio of wireless technologies and platforms. It highlights how Qualcomm is supporting key vertical markets like automotive, smart energy/home, and water utilities. It also discusses upcoming opportunities in smart cities through technologies like LTE for machine-to-machine communications and 802.11ah for low power wide area networks. The document provides an overview of Qualcomm's role in connecting billions of devices to support applications in areas like smart metering, asset management, and remote monitoring.
Industrial Ethernet Facts - The 5 major technologiesStephane Potier
This document provides a summary and comparison of five major industrial Ethernet communication systems: PROFINET, POWERLINK, EtherNet/IP, EtherCAT, and SERCOS III. It discusses how each system works, including approaches to real-time communication, organization structures, and criteria for evaluating long-term investment viability. Performance metrics like theoretically achievable cycle times and network load are also analyzed. The document aims to objectively assess the technical and economic characteristics of these industrial Ethernet standards.
The document describes the Polaris motion control system, including:
- The Polaris controller uses an Intel processor running Linux for real-time motion control and networking. It connects to drives over the Mercury Gbit/s motion network.
- Polaris drives contain servo processing units to run servo loops at up to 100kHz and receive setpoints from the controller. They connect to various actuators.
- The Mercury network synchronizes devices, supports high-throughput data transfer, and streaming between the controller and drives.
The document discusses SkidFleet, a telematics system for monitoring material handling vehicle fleets. SkidFleet utilizes wireless communication technology to send data from onboard units to a base station in real time, without monthly fees. The base station archives and analyzes fleet data to provide visibility into operational efficiency and help improve operator performance. SkidFleet has been developed over 30 years and is a customizable solution to increase productivity and reduce costs for fleets of any size.
Complying with safety security certification standards and requirements in any market is an expensive, tedious, and time-consuming task, but it saves lives in the friendly skies and can be a force multiplier on the battlefield. Meeting those requirements is often more efficient through open architecture designs and the use of common standards much the way the Future Airborne Capability Environment (FACE) consortium is doing in the military avionics realm. New certification benchmarks such as DO-178C are also enhancing the safety compliance process. This e-cast of industry experts will discuss how designers can manage today's aerospace and defense software safety and certification requirement demands through improved modeling tools, common computing platforms, code analysis tools, and more.
Watch webinar: http://ecast.opensystemsmedia.com/384
The document discusses COTS FACE solutions from RTI and Wind River that can help address challenges in developing airborne systems. It describes how the FACE initiative uses standardized interfaces and layered architectures to enable software reuse and reduce costs. RTI provides a Transport Services Segment that uses DDS for loose coupling between applications. Wind River offers FACE-aligned operating systems like VxWorks 653 that achieve safety certifications. Together these COTS solutions form a partner stack that delivers FACE-compliant capabilities to warfighters faster and at lower cost.
The document discusses Adaptive AUTOSAR and its impact on diagnostics. Adaptive AUTOSAR uses a service-oriented architecture and allows applications to be loaded dynamically. It supports multiple scheduling strategies and each application has its own address space. For diagnostics, each software cluster will have its own diagnostic server instance and address. Communication between diagnostic clients and servers will use DOIP. Future releases will support external testers connecting via DOIP to diagnostic servers in different software clusters.
The document discusses the WAGO SPEEDWAY 767 modular IP67 I/O system. It is a fieldbus-connected modular system that uses programmable fieldbus couplers and I/O modules to provide digital and analog inputs and outputs in an IP67-rated enclosure. The system offers high-speed data exchange, parameterization options, updatability, diagnostics, a wide temperature range of -25°C to +60°C, and other features. It provides a flexible solution for acquiring and transmitting field signals in industrial automation applications.
HH QUALCOMM UplinQ - the next 10 billion mobile devicesSatya Harish
The document discusses how Qualcomm Technologies is enabling the Internet of Everything through its portfolio of wireless technologies and platforms. It highlights how Qualcomm is supporting key vertical markets like automotive, smart energy/home, and water utilities. It also discusses upcoming opportunities in smart cities through technologies like LTE for machine-to-machine communications and 802.11ah for low power wide area networks. The document provides an overview of Qualcomm's role in connecting billions of devices to support applications in areas like smart metering, asset management, and remote monitoring.
Industrial Ethernet Facts - The 5 major technologiesStephane Potier
This document provides a summary and comparison of five major industrial Ethernet communication systems: PROFINET, POWERLINK, EtherNet/IP, EtherCAT, and SERCOS III. It discusses how each system works, including approaches to real-time communication, organization structures, and criteria for evaluating long-term investment viability. Performance metrics like theoretically achievable cycle times and network load are also analyzed. The document aims to objectively assess the technical and economic characteristics of these industrial Ethernet standards.
The document describes the Polaris motion control system, including:
- The Polaris controller uses an Intel processor running Linux for real-time motion control and networking. It connects to drives over the Mercury Gbit/s motion network.
- Polaris drives contain servo processing units to run servo loops at up to 100kHz and receive setpoints from the controller. They connect to various actuators.
- The Mercury network synchronizes devices, supports high-throughput data transfer, and streaming between the controller and drives.
The document discusses SkidFleet, a telematics system for monitoring material handling vehicle fleets. SkidFleet utilizes wireless communication technology to send data from onboard units to a base station in real time, without monthly fees. The base station archives and analyzes fleet data to provide visibility into operational efficiency and help improve operator performance. SkidFleet has been developed over 30 years and is a customizable solution to increase productivity and reduce costs for fleets of any size.
Ankur Goel is seeking a position in industrial automation, engineering, and project execution where he can utilize 4+ years of experience in industrial automation projects. He has hands-on experience handling the commissioning of PLC and SCADA systems from vendors like Allen Bradley and Siemens. As a project engineer, he has executed various process measurement, control, and automation projects across industries. He is proficient in planning, designing, developing, and commissioning control systems and has expertise in PLC programming, SCADA configuration, loop drawings, and panel engineering.
INTA created a stable and flexible data acquisition system that can be used on all their UAV for flight testing and operations.
The System
Acra KAM-500 data acquisition unit (DAU) connected to a variety of sensors. A network switch provides the communication backbone for the DAU interface with the flight control system.
The Results
30% reduction in weight of the data acquisition system
Reduced instrumentation, configuration and programming time by 40%
Fully integrated future proof air-to-ground system
More details available at www.cwc-ae.com.
The document discusses FACETM (Future Airborne Capability Environment), an open architecture framework formed by The Open Group in 2010. It aims to enable rapid deployment of software across military aviation platforms through interoperability, re-use of components, and adherence to industry safety and security standards. FACETM defines technical specifications and a business model to provide capabilities more quickly and integrate future and legacy systems at lower cost.
Next Generation Convergence and/or Converged Infrastructure should include Thermal, Power, Access Security and Out-of-Band Access, Control and Management!
Wind River is a software company founded in 1981 that provides operating systems and development tools to industries including aerospace & defense, networking equipment, industrial & medical, mobile & consumer, and automotive. It has 1,900 employees, 42,000 developers, and holds a 45% market share in the commercial market. Wind River focuses on collaborating with customers to help them successfully deliver products on time through understanding their needs and goals.
OpManager is a network monitoring software that provides agentless monitoring of networks and devices. It allows for automatic discovery of network devices using various protocols, maps the infrastructure, and associates monitors to begin monitoring devices immediately after discovery. OpManager provides various monitoring capabilities including availability, performance, bandwidth, applications, servers, hypervisors, and more. It also offers network fault management through event logging, alarms, dashboards, reports, and workflow automation. OpManager is available in an on-premise version suitable for large enterprise networks supporting over 50,000 interfaces.
Presentation from the EPRI-Sandia Symposium on Secure and Resilient Microgrids: Securing Microgrids, Substations, and Distributed Autonomous Systems, presented by David Lawrence, Duke Energy Emerging Technology Office, Baltimore, MD, August 29-31, 2016.
Cisco connect winnipeg 2018 a look at network assurance in dna centerCisco Canada
The document discusses Cisco DNA Center's network assurance capabilities, providing an overview of the assurance dashboard, client health monitoring features, and troubleshooting tools like path trace and client 360 views. It describes how DNA Center provides end-to-end visibility into network and client health through wireless insights, device monitoring, and guided remediation actions. The presentation also covers the hardware and software requirements for deploying DNA Center's assurance module.
The document discusses autonomous vehicle design and RTI's expertise in autonomy. It begins by outlining the challenges of autonomous vehicle technical including rapid evolution, complex system integration, on/off vehicle communications, perception and sensing, decision making, safety certification, and software dominance in a mechanical world. It then describes RTI's experience in various industries and standards efforts. RTI is said to have deep expertise in autonomy from its founders' background and use of its middleware to power unmanned systems. The document discusses how RTI can help with autonomous vehicle development through ensuring data availability, guaranteeing real-time response, managing complex data flows and states, easing system integration, building in security, making deployments flexible, and easing safety
Internet of Things - structured approach to the physical plant network - Rock...Carotek
The convergence of new technologies that securely connect plant information with enterprise systems can bring greater productivity, better utilization of assets, and improved decision-making to industrial companies. By bridging the gap between factory-level systems and enterprise systems, Rockwell Automation and Cisco can show how the connected enterprise offers ease of use, lower total cost of ownership, and improved operations.
This document provides an agenda and speaker list for an event on 5G private and dedicated networks for industry 4.0. The event will include presentations on 5G private mobile networks and their benefits, a case study of 5G networks at Ford Motor Company, and a panel discussion on 5G private network deployment featuring representatives from various companies.
This document discusses new approaches for machine-to-machine (M2M) and internet of things (IoT) projects in utilities and energy markets. It argues that current point solutions have increased costs due to lack of interoperability and inability to share resources. The document advocates thinking holistically about entire ecosystems rather than individual problems, and leveraging existing technology standards. It introduces Eurotech's approach of using integration platforms and device application frameworks to enable more efficient and flexible M2M/IoT systems.
Managing the Robotics Organization with Robotics – IoTRising Media, Inc.
This document discusses using Data Distribution Service (DDS) middleware to address the complex communication challenges of connecting robotic systems and the Internet of Things. DDS provides a standardized communication infrastructure that enables reliable, scalable, and secure data distribution across heterogeneous systems. Examples are given of DDS being used for distributed robotics at NASA, medical device integration, smart grid systems, and more. DDS simplifies development, reduces costs, and improves flexibility, maintainability and reuse for connected systems involving robots, sensors and other devices.
The document summarizes the history and research of the Autonomous Systems Lab (ASL) at CSIRO. It discusses how ASL has automated heavy machinery in mining since the 1990s. It then outlines ASL's current research vision of enabling seamless collaboration between humans and autonomous systems. Key research areas discussed include persistent robotics, bespoke robotics, reality capture, reality display, pervasive sensing, and connected sensing. The document also discusses challenges around mixed traffic of humans and machines, and proposes solutions like global situational awareness and a common mine model. It positions ASL's robotics research within the context of emerging technologies like the industrial internet of things.
Digilogic Systems Data Acquisition (DAQ) and Control System are essential parts of complex signal conditioning and related functions prevalent in state-of-the-art technologies, which are designed to acquire data from sensors, transducers, as well as various other devices. Another feature is modularity which makes it possible to adjust the system, develop additional functionalities and change the overall design in a number of ways.
This document discusses safety considerations for next-generation autonomous vehicles and how RTI's data distribution service (DDS) middleware can help address them. DDS ensures reliable data availability in real-time across complex systems, facilitates integration of diverse components, and enables flexible deployment. Its use of a common data model simplifies safety certification processes.
This document describes GE as a supplier of substation automation system solutions. It highlights GE's experience across industries, financial strength, and commitment to quality. It then discusses GE's integrated services and solutions for substation automation including planning, engineering, protection, maintenance, real-time analysis, and more. The document emphasizes GE's focus on putting information to work for customers through monitoring, control, analytics, and remote access capabilities. It positions GE's substation automation system as providing productivity, reliability, and a competitive advantage for customers.
Learn what makes SCADAguardian (the Nozomi Networks flagship technology) so unique and powerful. From enterprise IT, to OT, we enable scalable security strategies for ICS.
The right Wireless Architecture for youCisco Canada
This document discusses different wireless network architectures from Cisco, including autonomous access points, centralized architecture, and FlexConnect architecture. Autonomous access points are managed individually while centralized architecture uses wireless LAN controllers for centralized management. FlexConnect is an extension of centralized that allows some local switching and control at remote branch sites for better WAN efficiency and high availability when the connection to the main controller fails. The document provides details on how each architecture works, available access point and controller options, benefits and limitations of each.
VMworld 2013: Network Function Virtualization in the Cloud: Case for Enterpri...VMworld
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Sanjay Aiyagari, VMware
Allon Dafner, Amdocs
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Ankur Goel is seeking a position in industrial automation, engineering, and project execution where he can utilize 4+ years of experience in industrial automation projects. He has hands-on experience handling the commissioning of PLC and SCADA systems from vendors like Allen Bradley and Siemens. As a project engineer, he has executed various process measurement, control, and automation projects across industries. He is proficient in planning, designing, developing, and commissioning control systems and has expertise in PLC programming, SCADA configuration, loop drawings, and panel engineering.
INTA created a stable and flexible data acquisition system that can be used on all their UAV for flight testing and operations.
The System
Acra KAM-500 data acquisition unit (DAU) connected to a variety of sensors. A network switch provides the communication backbone for the DAU interface with the flight control system.
The Results
30% reduction in weight of the data acquisition system
Reduced instrumentation, configuration and programming time by 40%
Fully integrated future proof air-to-ground system
More details available at www.cwc-ae.com.
The document discusses FACETM (Future Airborne Capability Environment), an open architecture framework formed by The Open Group in 2010. It aims to enable rapid deployment of software across military aviation platforms through interoperability, re-use of components, and adherence to industry safety and security standards. FACETM defines technical specifications and a business model to provide capabilities more quickly and integrate future and legacy systems at lower cost.
Next Generation Convergence and/or Converged Infrastructure should include Thermal, Power, Access Security and Out-of-Band Access, Control and Management!
Wind River is a software company founded in 1981 that provides operating systems and development tools to industries including aerospace & defense, networking equipment, industrial & medical, mobile & consumer, and automotive. It has 1,900 employees, 42,000 developers, and holds a 45% market share in the commercial market. Wind River focuses on collaborating with customers to help them successfully deliver products on time through understanding their needs and goals.
OpManager is a network monitoring software that provides agentless monitoring of networks and devices. It allows for automatic discovery of network devices using various protocols, maps the infrastructure, and associates monitors to begin monitoring devices immediately after discovery. OpManager provides various monitoring capabilities including availability, performance, bandwidth, applications, servers, hypervisors, and more. It also offers network fault management through event logging, alarms, dashboards, reports, and workflow automation. OpManager is available in an on-premise version suitable for large enterprise networks supporting over 50,000 interfaces.
Presentation from the EPRI-Sandia Symposium on Secure and Resilient Microgrids: Securing Microgrids, Substations, and Distributed Autonomous Systems, presented by David Lawrence, Duke Energy Emerging Technology Office, Baltimore, MD, August 29-31, 2016.
Cisco connect winnipeg 2018 a look at network assurance in dna centerCisco Canada
The document discusses Cisco DNA Center's network assurance capabilities, providing an overview of the assurance dashboard, client health monitoring features, and troubleshooting tools like path trace and client 360 views. It describes how DNA Center provides end-to-end visibility into network and client health through wireless insights, device monitoring, and guided remediation actions. The presentation also covers the hardware and software requirements for deploying DNA Center's assurance module.
The document discusses autonomous vehicle design and RTI's expertise in autonomy. It begins by outlining the challenges of autonomous vehicle technical including rapid evolution, complex system integration, on/off vehicle communications, perception and sensing, decision making, safety certification, and software dominance in a mechanical world. It then describes RTI's experience in various industries and standards efforts. RTI is said to have deep expertise in autonomy from its founders' background and use of its middleware to power unmanned systems. The document discusses how RTI can help with autonomous vehicle development through ensuring data availability, guaranteeing real-time response, managing complex data flows and states, easing system integration, building in security, making deployments flexible, and easing safety
Internet of Things - structured approach to the physical plant network - Rock...Carotek
The convergence of new technologies that securely connect plant information with enterprise systems can bring greater productivity, better utilization of assets, and improved decision-making to industrial companies. By bridging the gap between factory-level systems and enterprise systems, Rockwell Automation and Cisco can show how the connected enterprise offers ease of use, lower total cost of ownership, and improved operations.
This document provides an agenda and speaker list for an event on 5G private and dedicated networks for industry 4.0. The event will include presentations on 5G private mobile networks and their benefits, a case study of 5G networks at Ford Motor Company, and a panel discussion on 5G private network deployment featuring representatives from various companies.
This document discusses new approaches for machine-to-machine (M2M) and internet of things (IoT) projects in utilities and energy markets. It argues that current point solutions have increased costs due to lack of interoperability and inability to share resources. The document advocates thinking holistically about entire ecosystems rather than individual problems, and leveraging existing technology standards. It introduces Eurotech's approach of using integration platforms and device application frameworks to enable more efficient and flexible M2M/IoT systems.
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This document discusses using Data Distribution Service (DDS) middleware to address the complex communication challenges of connecting robotic systems and the Internet of Things. DDS provides a standardized communication infrastructure that enables reliable, scalable, and secure data distribution across heterogeneous systems. Examples are given of DDS being used for distributed robotics at NASA, medical device integration, smart grid systems, and more. DDS simplifies development, reduces costs, and improves flexibility, maintainability and reuse for connected systems involving robots, sensors and other devices.
The document summarizes the history and research of the Autonomous Systems Lab (ASL) at CSIRO. It discusses how ASL has automated heavy machinery in mining since the 1990s. It then outlines ASL's current research vision of enabling seamless collaboration between humans and autonomous systems. Key research areas discussed include persistent robotics, bespoke robotics, reality capture, reality display, pervasive sensing, and connected sensing. The document also discusses challenges around mixed traffic of humans and machines, and proposes solutions like global situational awareness and a common mine model. It positions ASL's robotics research within the context of emerging technologies like the industrial internet of things.
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This document discusses safety considerations for next-generation autonomous vehicles and how RTI's data distribution service (DDS) middleware can help address them. DDS ensures reliable data availability in real-time across complex systems, facilitates integration of diverse components, and enables flexible deployment. Its use of a common data model simplifies safety certification processes.
This document describes GE as a supplier of substation automation system solutions. It highlights GE's experience across industries, financial strength, and commitment to quality. It then discusses GE's integrated services and solutions for substation automation including planning, engineering, protection, maintenance, real-time analysis, and more. The document emphasizes GE's focus on putting information to work for customers through monitoring, control, analytics, and remote access capabilities. It positions GE's substation automation system as providing productivity, reliability, and a competitive advantage for customers.
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Similar to SMC - FieldServer Brochure and Product Information 1 (20)
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SMC - FieldServer Brochure and Product Information 1
1.
2.
3.
4.
5. A World of Integration Opportunities
Sierra Monitor Corporation 1991 Tarob Court, Milpitas, California 95035 USA ASIA Pacific and Japan Territory Rep.: Sammie Sam 沈雪珍 Office. +1 408- 964-4435
Email. Sammie@sierramonitor.com www.sierramonitor.com
6. www.sierramonitor.com
FieldServer Protocol Drivers
Serial Drivers
• Allen Bradley DF1
• AO Smith (AINP & PDNP)
• ASCII General Purpose
• ATMI ACM
• ATMI TGM
• B&B Electronics SDD16
• BACnet PTP
• BACnet MS/TP
• Carrier (DataLink and
DataPort)
• Caterpillar M5X
• Cleaver Brooks (CB-Link)
• Data Aire (DAP and DART)
• DNP3 Serial
• EST3 Quickstart (UTC
Security)
• EST3 ECP (UTC Security)
• Fike Cheetah ISCAN
• Firecom
• Gamewell - FCI (7100, 7200,
E3)
• Genisys
• GE MarkIV Speedtronic
• GE-SNP
• Gardner Denver
• Hanning & Kahl HCS-R
• Hochiki FireNet
• Hochiki FireNet Plus
• Honeywell Analytics System
16 & CM4
• Honeywell Analytics IR-148
Infratox
• J-Bus
• Lutron Machine
• McQuay Microtech Open
• MetasysTM N2 by JCI
• MetOne
• MicroStar
• Mircom FX2000
• Modbus ASCII
• Modbus RTU
• Modbus Daniels
• Modbus TekAir
• Modbus Omniflow
• Notifier 1010/2020
• Notifier AFP 200/300/400
• Notifier INA
• Notifier Italia AM6000
• Notifier CEI-ABI
• Notifier NCA
• Notifier NCA 2
• Notifier NFS-320
• Notifier NFS-3030
• Notifier NFS2-640
• Notifier Onyx NFS-640
• Opto 22 Optomux
• Pneumatic Products ADC
• ProtoCessor PSP
• RussElectric Model 2000
• Safetran
• Secutron Model R
• Setra Digital Pressure Gage
• Siemens Fire Safety
MXL/XLS/FSI
• Silent Knight
• Simplex Grinnell 4100
• Simplex Grinnell TFX Minerva
• SMC 5000
• Stulz
• TAC I/Net
• VeederRoot
• VESDA
• Xtrails
• YorkTalk
Fieldbus Drivers
• ControlNet
• DeviceNet
• KNX
• LonWorks®
• M-Bus
• PROFIBUS DP
Ethernet Drivers
• Allen Bradley CSP (TCP/IP)
• BACnet Ethernet
• BACnet/IP
• Cisco Energywise Endpoint
• Cisco Energywise Management API
• Convia
• DNP3 Ethernet
• EtherNet/IP
• GE-EGD
• GE-SRTP
• Modbus TCP/IP
• Omron FINS
• Point Six Wireless
• Schneider Electric Cassia
• SNMP Ver 2C
• TL1
• XML Over HTTP
Metasys
®
and N2OPEN as used in this document are trademarks of Johnson Controls Inc.
LonWorks
®
is a trademark of Echelon Corporation registered in the United States and other countries.
7. FieldServer Protocol Drivers INTEROPERABILITY
Sierra Monitor Corporation
1991 Tarob Court, Milpitas, California 95305 USA
O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com
Multiple Suppliers
• Alerton
• Allen Bradley
• American Auto-Matrix
• AMX
• Andover Controls
• AO Smith
• ATMI
• Automated Logic
• Carrier
• Caterpillar
• Circon
• Cisco
• Cleaver Brooks
• Control 4
• Controlotron
• Convia
• Crestron
• Cyberex
• Data Aire
• Delta Controls
• Douglas Lighting
• Echelon
• Edwards EST
• Fike
• Firecom
• FireEye
• Gamewell - FCI
• Gardner Denver
• GE Industrial
• GE Power Management
• Hochiki
• Honeywell
• Intellution
• Invensys Building System
• Johnson Controls
• Liebert
• Lutron
• McQuay
• MetOne
• Mircom
• Mitsubishi
• Modicon
• Notifier
• Opto 22
• Point Six Wireless
• Pneumatic Products
• Reliable Controls
• Rockwell Automation
• RussElectric
• Secutron
• Schneider Electric
• Siemens Building
Technologies
• Siemens Fire Safety
• Sierra Monitor
• Silent Knight
• Simplex-Grinnell
• Spectronix
• Square D
• Staefa
• Stulz
• TAC
• TekAir
• Tridium
• Trane Company
• United Power
• Veeder Root
• Veris Industries
• Vesda
• Weightronics
• Wonderware
• xtralis
• York
Multiple Devices
• AC Controls
• Boiler Controls
• Buildng Automation Systems
• Chillers
• Control Systems
• Controllers
• Distributed Control Systems
• Energy Management Systems
• Fire Alarm Panels
• Flow Controllers
• Fume Hood Controllers
• Gas Panels
• GUI (Graphical User Interfaces)
• Lighting Controls
• Power Managers
• Programmable Logic Controllers
• Security Controls
• Temperature Controllers
• Variable Frequency Drives
• Weigh Scales
Multiple Markets
• Beverage
• Building Automation
• Cable/Broadband
• Education
• Energy
• Fire Protection
• Food Processing
• Municipal
• Oil and Gas
• Petrochemical
• Pharmaceutical
• Power Generation
• Pulp and Paper
• Refining
• Security
• Semiconductor
• Telecommunications
• Transportation
• University
• Waste & Wastewater
2/15
8. www.sierramonitor.com
FieldServer Case Study - University of Arizona
Overview
Energy Management is very high on the priority list of any large establishment wishing to decrease overhead
costs. When the University of Arizona in Tucson, Arizona was faced with this problem, they also realized that
they must first gain access to the energy meters via the campus WAN (Wide Area Network) that was using
BACnet IP. Most of the energy meters were using Modbus protocol. Joe Branaum, Manager of Integrated
Systems Group for the University of Arizona, was interested in the FieldServer not only to integrate the energy
meters into the campus SCADA (Supervisory Control and Data Acquisition). The University utilizes BACnet as
their campus-wide building automation communications protocol and needed a method to integrate information
from over 435 buildings to BACnet IP.
“After evaluating several alternatives to meet this integration requirement we then performed a series of on-site
testing of the devices,” said Joe Branaum. “We finally decided on using FieldServer to bring the various,
Modbus, LonWorks and Simplex devices into the Campus SCADA. FieldServer outperformed all other solutions
and proved to be a very tried and tested solution.”
9. FieldServer Case Study - University of Arizona
Sierra Monitor Corporation
1991 Tarob Court, Milpitas, California 95305 USA
O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com
While energy management
controls was the initial primary
focus of this integration project,
the University also had fire alarm
panels, utility systems and other
devices that needed to be
integrated to the BACnet IP
system. The University of
Arizona has over 435 building in
its vastly spread out Campus.
Devices and systems
manufactured by over 35
different vendors utilizing such
protocols as Modbus, LonWorks
and Simplex indicates the extent
on the integration path from
legacy devices into the new Web based SCADA, which is resident on the BACnet IP campus WAN. The web
based SCADA enables Engineering, Maintenance and other facilities access into the system for on-line system
access from any web browser on the Campus network which will increase visibility and turnaround time for the
running & maintenance of the Campus Building Automation system.
Key personnel are provided with web enabled cell phone, which allows them access in to the SCADA system,
thus a technician can receive an alarm on their cell phone and use the same cell phone to trouble shoot the
application. If the technician needs further information from the SCADA system a laptop can be plugs into the
cell phone for full access into the SCADA system.
So far they have brought approximately 38,000 points into the system and there are still more facilities needing
to be integrated. The University has already shown that this integration has met their savings goal of payback in
less than five years. Also they found that they could throttle back their fans and pumps when the building was
not at peak load, extending the equipment life as well as saving energy. All this information allows University
management to now have successful Energy Management to drive down costs and increase building
efficiencies.
About FieldServer Technologies
FieldServer Technologies, a wholly owned division of Sierra Monitor Corporation based in California, designs
and markets a broad line of devices that enhance communication between various instruments, systems,
machines and other devices that utilize noncompatible data protocols. The FieldServer combined with the
extensive driver library makes the perfect package to achieve interoperability. Drivers included in this library are
Modbus, LonWorks, BACnet, Metasys, DH+, Profibus, plus drivers for fire alarm panels, controllers, and many
other devices. For more information about FieldServer Technologies, please visit its Web site at
http://www.fieldserver.com.
0
2
4
6
8
10
12
14
Building Efficiency
Admin
Math
Dorm 1
English
Bookstore
Gym
Dorm 2
Science
Chemistry
Library
10. A World of Integration Opportunities
Sierra Monitor Corporation
1991 Tarob Court, Milpitas, California 95305 USA
O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com
“Profiles” make it easy for the operator to map protocols with pre-defined configurations. Once a profile
(Configuration File) has been developed the user simply needs to open the FieldServer Configuration
Parameters page (included in each QuickServer, SlotServer or FS-B35Series gateway) and select the profile
desired from the list of available profiles. The advantage of course is that this feature makes it extremely easy
and fast to set up the gateway for a specific application. There are a number of profiles that have already been
established and are listed below.
Profiles benefits:
• Quickly configures your FieldServer gateway with the necessary configurations, without spending time
writing a profile every time it is needed.
• Each Device Profile can support one or multiple of the same or different controllers connected to the
FieldServer gateway.
• Makes sure that the configuration is correct each time it is used.
Procedure:
1. The user simply goes to the IP address for the specific FieldServer Gateway and it will open the
Configuration Parameters screen through the on-board web browser.
2. Select “Add” and choose from the list of available device profiles, add in the Node ID and save
3. The Configuration file is automatically generated from the profiles selected.
For an on-line demonstration please visit http://64.60.250.211
Available Device Profiles:
The Library of Profiles is continually being expanded to include more equipment with common data sets. Let us
know if you have one to add. To see the current profiles that available, visit:
http://www.fieldserver.com/techsupport/profiles.php
FieldServer Gateways provide the
hardware platform that operates
reliable protocol translation using
your choice of serial, Ethernet of
fieldbus Drivers.
11. www.sierramonitor.com
FieldServer Data Sheet - QuickServer FS-QS-12XX
Overview
QuickServer is a high performance, fully configurable, cost effective Building and
Industrial Automation gateway for integrators to easily interface devices to networks
in commercial buildings and industrial plants.
System integrators world-wide have benefitted from the value of the powerful line of
interoperability gateways offered by FieldServer Technologies. Now, QuickServer
adds to that value by running the same robust FieldServer protocol conversion
software on a highly cost effective platform backed by the experience, engineering
expertise and proven technical support that integrators have come to expect from
FieldServer.
QuickServer is available in two series. The FS-QS-10XX Series is preloaded with
two BAS drivers (serial, Ethernet and/or LonWorks) from a choice of Modbus RTU,
Modbus TCP, BACnet/IP®, BACnet MS/TP, LonWorks®, JCI Metasys® N2 and
SNMP. Each QuickServer can handle up to 250 points.
The FS-QS-12XX Series QuickServer is available to use any Serial, Ethernet or
LonWorks driver in the extensive FieldServer driver library. The FS-QS-12XX Series
can handle up to 500 points and is available with a choice of RS-485, RS-232 or RS-
422 serial ports, KNX or M-Bus, in addition to Ethernet and LonWorks (optional).
Each QuickServer includes browser-based tools to make it easy to set-up
QuickServer and perform diagnostics including determination of status, network
settings, node information, map descriptors and more. The USB flash drive also
includes the Discovery utility to determine what FieldServers are on a network.
QuickServer Key Features:
Ability to interface up to 250 points (500 points on
the FS-QS-12XX)
Multi-configuration capability; specific
configurations selectable via DIP switches or
software
Flat panel mount standard, DIN rail mount option
DIP switches to select baud rate or node ID on the
fly
BACnet COV support for fast data communication
while reducing the traffic over a BACnet network
FieldServer Offers:
Largest protocol driver library in the industry,
providing the solution to your integration needs
Over 10 years of experience in design and manufacture of building automation gateways with thousands of
installation, over 700 translation paths using over 100 protocol drivers
Trusted, proven technical support before and after shipment
FieldServer Technologies partners with BAS and Fire Alarm Panel manufacturers and trade associations to
ensure that the drivers and hardware meet your highest industry expectations
Accessories:
Optional Accessory Kit includes AC power supply, DIN mounting bracket assembly, Ethernet cable, mini-
screwdriver and a USB flash drive with all data sheets, manuals, ENotes, Discovery tool and more.
Serial/Ethernet
LonWorks
LonWorks® is a trademark of Echelon Corporation BACnet® is a trademark of ASHRAE
Metasys® is a trademark of Johnson Controls KNX is a trademark of KNX Association
12. FieldServer Data Sheet - QuickServer FS-QS-12XX SPECIFICATIONS
Sierra Monitor Corporation
1991 Tarob Court, Milpitas, California 95035 USA
O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com
Options:
FS-8915-36-QS Accessory Kit, 110/220V
The Accessory Kit consists of a power supply, Ethernet cable, Screwdriver, DIN Rail Mount, and USB flash drive of all manuals, data sheets, Discovery tool and ENotes.
Field Connections
Interface Connections
RS-2321
RS-4852
RS-4223
KNX6
RS-485 M-Bus Ethernet4
LonWorks5
QuickServer
FS-QS-1010 2 1
FS-QS-1011 1 1 1
FS-QS-1210 2 1
FS-QS-1211 1 1 1
FS-QS-1220 1 1 1
FS-QS-1221 1 1 1
FS-QS-1230 1 1 1
FS-QS-1231 1 1 1
FS-QS-1240 1 1 1
FS-QS-1241 1 1 1
FS-QS-1X50 1 1 1
FS-QS-1X51 1 1 1
1
TX/Rx/GND 2
+/-/Frame Ground 3
See Manual 4
10/100 Base T 5
FTT10 6
KNX/EIB TP1
Environment Physical Dimensions Approvals
Operating temperature: -40 to 75oC (-40 to 167oF) H x W x D: 4.5 x 2.9 x 1.6 in. (11.5 x 7.4 x 4.1 cm) TUV Approved to UL 916, EN 60950-1, EN 50491-3
Relative humidity: 5-90% RH non-condensing Weight: 0.4 lbs (0.2 Kg) and CSA C22.2 standards
Power Requirements Input voltage: 24 VDC nominal: 10-30VDC BTL Mark
9-30VDC or 12-24VAC Other LonMark Certified (FS-QS-1011 and FS-QS-12X1)
(RS-422 = 15-30VDC or 12-24VAC) Configuration/Diagnostic utilities RoHS Compliant
Current draw: @ 12V Capacity: 250 points FS-QS-11XX GOST-R Certified
FS-QS-1010, FS-QS-12X0: 240 mA (500 points FS-QS-12XX) CE and FCC
FS-QS-1011, FS-QS-12X1: 250 mA Table, Wall or DIN rail mount
FS-QS-1230: 200 mA @ 15V Communication
FS-QS-1231: 210 mA @ 15V Baud: 4800, 9600, 19200, 38400, 57600, 115200
M-Bus: Start Bit: 7, 8
Slave: 550 mA @ 12V Stop Bit: 1, 2
Master (1 Slave): 580 mA @ 12V Parity: Even, Odd, None
Master (64 Slave): 980 mA @ 12V LonMark Certification on the
QuickServer FS-QS-1XX1-XXX
SPID: 80:00:95:46:00:84:04:01
Profiles: 0000 - Node object (1)
0001 - Open Loop Sensor Object (5)
0003 - Open Loop Actuator Object (5)
*Specifications subject to change without notice
Ordering Information: The following part number is essential in selection of the correct product. Please build up the desired part by inserting the code for each element into
the appropriate space (ie. FS-QS-1-A-2-0-4).
Model
__________
Series
_________________
Model
_______
R2 Port*
_______
R1 Port
_______
Protocols
_______
- 0 = BAS - 1 = RS-485 - 0 = RS-485 - 4 = digit protocol code
- 2 = Enhanced - 2 = RS-232 - 1 = LonWorks
- A = M-Bus 16 device - 3 = RS-422
- B = M-Bus 32 device - 4 = KNX
- C = M-Bus 64 device - 5 = M-Bus
* RS-232/RS-422 / KNX/M-Bus FS-QS-12XX only
1/15
FS-QS QuickServer
13. www.sierramonitor.com
FieldServer Data Sheet - FS-B3510-05
Overview
The FieldServer protocol gateway makes it easy for integrators to
interface devices utilizing various building or industrial protocols. As
the leading manufacturer of protocol gateways in the building
automation industry, FieldServer has developed the largest driver
library in the industry and the widest range of gateways available,
designed to meet the needs of system integrators.
The FS-B3510-05 provides a wealth of features to enable data
transfer between different devices and networks utilizing serial (RS-
232 or RS-485), Ethernet and LonWorks. The multiport design allows
for serial-to-serial, serial-to-Ethernet and LonWorks interfaces. With a
larger point count than any similar gateway, the FieldServer FS-B35
series provides a single device solution for your networking needs.
The FieldServer is designed to meet a wide range of interface needs
and it is easily configured as a master or a slave.
The FieldServer Toolkit with the updated browser-based interface makes it easy to find specific FieldServers on
the network and provides a user-friendly method to determine status, network settings, node information, map
descriptors and more. The interface also makes it easy to transfer files to update FieldServer in the field.
Configuration is easy, but if needed, configuration services are available from FieldServer Technologies support
team. The proven FieldServer support team is recognized around the world for its knowledge of the many
different protocols involved in building automation.
FieldServer Technologies continuously strives to enhance our gateways and the latest FS-B35 series includes a
major software upgrade, resulting in significant enhancements in performance, including:
40% higher point count capability - some protocols are major memory hogs, and the result is that they can
slow down performance of any gateway. With the greater memory enhancement, the FS-B35 Series can
easily handle all of the drivers extremely well.
Memory utilization monitoring - the user is provided with application memory statistics (in both kB and as a
percentage of the available memory) enabling optimal matching of device models and configurations to
specific applications.
Improved stability and performance under high loads - the new software enhances the operation making it
more forgiving to configuration problems with fewer crashes when capacity limits are reached.
USB firmware update - this allows the firmware or configuration of the FieldServer to be updated from a
USB flash drive whenever it is inserted, enabling users to easily update firmware in the field. This is a great
time saver if you have multiple FieldServers in the field.
FieldServer has the interoperability solution for
AC Controls Fire Alarm Panels Power Managers
Boiler Controls Flowmeters Power Systems
Building Automation Systems Fume Hood Controllers Programmable Logic Controllers
Chillers Gas Panels Temperature Controllers
Control Systems Generators Variable Frequency Drives
Distributed Control Systems GUI (Graphical User Interface) Weigh Scales
Energy Management Systems IAQ Sensors …. And more!
14. FieldServer Data Sheet - FS-B3510-05 SPECIFICATIONS
Sierra Monitor Corporation
1991 Tarob Court, Milpitas, California 95035 USA
O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com
Specifications
Field Connections Power requirements Option
Ethernet Ports – 2 24VAC ( +/-10%) or 12-30 VDC @ 12W Memory upgrade for additional data points
100 BaseT RJ45 connector (auto MDIX Custom Configuration Service
and sensing) with ESD protection Other Drivers
Serial Ports – 5 Configuration/Diagnostic utilities Drivers available for a wide range of Ethernet
2 x RJ45 RS-232 galvanically isolated with Base system has 1000 point capability and social protocols
ESD protection (upgradeable to 10,000 points)
2 x RS-485 galvanically isolated with ESD Approvals
protection Physical Dimensions (WxDxH) CE Marked
1 x RJ45 RS-232 system port 6.3 x 5.4 x 2.0 in.(16.0 x 13.7 x 5.0 cm) CSA Certified : UL916 Standard and CSA @ 22.2
LonWorks – 1 2.5 lbs (1.5 Kg) DNP3 Tested
FTT-10 twisted pair FCC: Part 15
1000 Network variable capability LED Indicators LonMark Certified
LonWorks service pin Power, Run, System Error, Configuration Error, and Modbus Tested
Auxiliary ports – 2 Node Offline RoHS Compliant
2 x USB ports Ethernet connection– Link OK, Tx/Rx communication GOST-R Certified
Expansion: Fieldbus connectors available for activity
selected protocols RS-232/RS-485 – Tx/Rx communication activity
LonWorks - Activity
Mounting Options
Dekstop, Wall, Panel Optional : DIN rail Environment
Operationing temp :0-600 (32-140 0F)
Relative humidity : 10-90% non-condensing *Specifications subject to change without notice
Drivers available
Allen Bradley DF1 Fire alarm panels for: GE-SRTP
BACnet/IP EST Modbus RTU
BACnet MS/TP Fike Modbus TCP
Carrier Gamewell-FCI Point Six Wireless
Caterpillar M5X Hochiki PROFIBUS
Cisco EnergyWise Mircom SNMP
ControlNet Notifier Veeder-Root
DataAire Siemens YorkTalk
DeviceNet SimplexGrinnell …. and More!
EtherNet/IP VESDA
1/14
15. www.sierramonitor.com
FieldServer Data Sheet - BACnet Router FS-Router-BAC
Overview
The FieldServer BACnet Router offers a complete BACnet
Internetworking solution for BACnet/IP, BACnet Ethernet and
BACnet MS/TP networks.
The first standalone BACnet Router that has been certified by
BTL to ensure the highest standard for BACnet integration
The FieldServer BACnet Router has two RS-485 ports enabling
up to 64 BACnet MS/TP devices connected to it without the use
of additional line drivers. The Router allows response to be cut in
half due to the devices on two RS-485 port.
The Router has an easy one page configuration, ensuring that
integration is completed with ease. DeviceFind™, our unique
discovery feature, allows the integrator to push a button and
discover all the BACnet devices connected to the router.
Multiple BACnet Routing Connections
BACnet/IP & BACnet MS/TP
BACnet MS/TP & BACnet Ethernet
BACnet MS/TP & BACnet MS/TP
BACnet/IP & BACnet/IP
BACnet/IP & BACnet Ethernet
Ease of Use
NAT support with secondary BACnet/IP connection for routing between public and private IP
networks
Foreign Device Registration (FDR)
BACnet Broadcast Management Device (BBMD) for a connection between different subnets
Web Based configuration
Ease of Installation
MDIX to use any Ethernet cable for commissioning & installation
DHCP to automatically obtain IP setting from the network
ToolBox to find and diagnose Routers on your network
Wide range of input power requirements AC or DC
16. FieldServer Data Sheet - BACnet Router FS-Router-BAC SPECIFICATIONS
Sierra Monitor Corporation
1991 Tarob Court, Milpitas, California 95035 USA
O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com
Specifications
Model # Other Approvals
FS-Router-BAC Web Configuration RoHS Compliant
Toolbox diagnostic utility TUV approved to UL 916, EN 60950-1
Communication Table, Wall mount EN 50491-3
Serial RS-485 x 2 DIN rail mount included CSA C22.2 standards
Galvanic isolation BTL Certification Rev. 12
Baud: 9600, 19200, 38400, 57600, 76800, 115200 Construction GOST-R Certified
Ethernet Dimensions: (HxWxD)
10/100BaseT 4.5 x 2.9 x 1.6 in.
MDIX (11.5 x 7.4 x 4.1 cm)
DHCP Weight: 0.4 lbs (0.2 Kg)
Environment Power Requirements *Specifications subject to change without notice
Operating temperature:-400 to 750C (-400 to 1670F) 9-30VDC or 12-24VAC
Relative humidity: 5-90% RH Current draw @ 12V: 240 mA
non-condensing
11/14
17. FieldServer Data Sheet - Digital Input Bridge CF-14-978A
Sierra Monitor Corporation
1991 Tarob Court, Milpitas, California 95035 USA
O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com
Overview
QuickServer is a high performance, fully configurable, cost effective Building
and Industrial Automation gateway for integrators to easily interface devices
to networks in commercial buildings and industrial plants.
System integrators world-wide have benefitted from the value of the powerful
line of interoperability gateways offered by FieldServer. Now, QuickServer
adds to that value by running the same robust FieldServer protocol
conversion software on a highly cost effective platform backed by the
experience, engineering expertise and proven technical support that
integrators have come to expect from FieldServer.
The Alarm-BACnet version of the QuickServer accepts Digital Inputs (dry
contacts) and converts this data to BACnet objects for communications via
BACnet to a central monitoring station. The Alarm-BACnet QuickServer is
supplied fully configured for the application to read the switch positions as
Digital Inputs and translate their states to BACnet alarm objects.
Each QuickServer includes browser-based tools to make it easy to set-up QuickServer and perform diagnostics
including determination of status, network settings, node information, map descriptors and more. The USB flash
drive also includes the Discovery utility to determine what FieldServers are on a network.
FieldServer Offers
Largest protocol driver library in the industry, providing the solution to your integration needs
Over 10 years of experience in design and manufacture of building automation gateways with thousands of
installation, over 700 translation paths using over 100 protocol drivers
Trusted, proven technical support before and after shipment
Accessories
Optional Accessory Kit includes AC power supply, Ethernet cable, mini-screwdriver and a USB flash drive
with all data sheets, manuals, ENotes, Discovery tool and more.
Specifications
Environment
QuickStart Bridge CF-14-978A
Operating Temperature: -40 to 167o
C (-40 to 75o
F)
Relative Humidity: 5-90% RH non-condensing
Power Requirements
9-30 VDC or 12-24 VAC, current draw at 12V is 240
mA
Physical Dimensions (HxWxD)
11.5 x 7.4 x 4.1 cm (4.5 x 2.9 x 1.6 in.)
0.2 Kg (0.4 lbs.)
Mounting
DIN rail
Digital Input
Up to 3 dry contacts QuickStart Bridge CF-14-978A
Relay
I/O Card
4/14
18. FieldServer Introduction
www.sierramonitor.com
Gateway solutions provide a quality integration tool for industrial and building automation systems.
FieldServer can provide an outstanding product with the people to stand behind it to ensure successful
integrations.
The FieldServer drivers are well-accepted as an industry standard due to their reliability and support. At
this time we have the following acceptance criteria for the following drivers:
• BACnet – BACnet Test Laboratory approved
• EtherNet/IP – ODVA compliant
• LonWorks – LonMark compliant
• DNP – DNP Certified
• Modbus – Modbus IDA
• ISO9000 accredited factory
Our installed base portfolio is diverse due to the breadth of our OEM relationships. We support hundreds
of OEMs at this time with gateways and communication cards to provide added connectivity to their
finished goods. This portfolio of customers ranges from industrial equipment to HVAC equipment. A
sample of customers is shown below:
• York – Air Handlers, Chillers, Roof top units
• Veeder Root – Liquid Level Tank detection
• Russelectric – Switchgear
• Lutron – Lighting
• SimplexGrinnell – Fire Alarm
With over 111 protocols available in our driver library, we can span the following functional protocol
applications:
• Industrial Automation
• Process Control
• Building Automation
• Fire Alarm Panels
• Security
• Electrical Distribution
Our newest protocol additions include KNX, M-Bus and XML which add functionality in our building
automation and cloud services
At this time we support over 1,100 translation paths, which is testimony to the engineered solution a
FieldServer gateway offers with its flexibility to mix and match protocols to find the integration path for a
successful integration.
There are more than 70,000 FieldServer gateways installed over the last ten years. Our installations are in
facilities and operations at:
Hospitals Oil Refineries Oil Drill Platforms & DOD Sites and Bases
Universities & K-12 Schools Corporate Offices Manufacturing facilities
Data Centers & Telecomm WWTPs Research Facilities
19. Sierra Monitor Corporation
1991 Tarob Court, Milpitas, California 95305 USA
O. +1 408 262-6611 TF. +1 800 72 SIERRA (74377) F. +1 408 262-9042 www.sierramonitor.com
At times, the best information is straight from the customers.
1. An integrator for oil rig systems has used FieldServer in four different rig system integrations. Their
project manager had the following to say:
“I would like to thank the FieldServer Support Team for all the help I received over the past
month as I was trying to complete the integration of the Siemens MXL with the Yokogawa.
The systems are fully networked via FieldServer and are functioning as designed. Neal and
the other support members have done an excellent job with all the last minute configuration
changes and helping me to understand how the FieldServer functions. I look forward to
working with FieldServer in the future. Again, excellent job and thank you.” Project Engineer
2. Another customer that supports the a Corporate Offices and Research Park near Chicago had the
following to say:
“Could please let your tech support service know how much I appreciate their help? Not only
is your product easy to work with and extremely versatile, your customer service has been
outstanding. There are at least 3 projects in the works that will be using these in the near
future.” Account Team
3. Another new customer is a manufacturer of custom air handling units. We were used to take the Allen
Bradley Ethernet IP from their equipment PLCs out to building automation systems.
“The customer service you have provided us with on this job has been top-notch. We really
appreciate all the help.” Project Manager
“I really appreciate all your help this time, was really amazing all the service that you gave us.
There is another job with Field Server that a guy in doing. For all this help we are more than
happy with your services and Field Server also.” Engineer
FieldServer is about more than just selling gateways, we want to help you and your customers have
successful integrations that meet real business needs. We are prepared with the expertise, the product
and the people to make this happen.