This white paper discusses the opportunities for service providers in the emerging smart home market. It defines the smart home as enabling users to connect, control and monitor all appliances and information in the home through simple interfaces. The smart home market is still early but growing, especially in security and energy management. The paper argues that service providers can play a key role by packaging smart home services and devices into new "quintuple play" bundles.
2015 Global Telco Innovation Targets from TC3 2014 Telecom Council
The document summarizes information about the annual TC3 Summit conference, which brings together over 400 senior telecom representatives from over 40 global carriers, vendors, startups, and investors. The summit highlights innovation roadmaps from 15 global telecom companies, reviews over 20 startups, and awards top innovations. It also allows for 1-on-1 meetings between participants and is a major networking opportunity for the telecom industry. Global carriers regularly attend to scout for innovation and potential partnerships that can help drive their own innovation efforts.
The telecommunications industry in Australia is comprised of wired and wireless sectors, with the latter experiencing faster growth. The industry is highly competitive with many substitutes available and new technologies continually emerging. While some sectors like PSTN are mature with declining revenues, mobile and internet continue advancing. The NBN rollout may be a disruptor that changes the industry significantly depending on the approach taken by the new government. Companies must strategically manage their portfolios and look for opportunities to differentiate as competition increases across most services.
The document summarizes 10 trends that will shape the telecom sector by 2020:
1) Rise of cloud services and decentralized computing requiring reliable connectivity. Cloud computing market size is expected to grow to $241 billion by 2020.
2) Smartphones will have trans-flexive displays, real-time focusing cameras, and micro-batteries lasting 1000 times longer than current batteries. Phones may be separate from wearable screens.
3) Wireless infrastructure investments in TD-LTE macrocells and small cells will grow at 15% CAGR reaching $13 billion by 2020, with 1 billion subscriptions generating $230 billion in revenues.
4) Mobile traffic is expected to grow 33 times from 2010
Telecom 2020:Preparing for a very different tomorrowRob Van Den Dam
This document discusses how communications service providers (CSPs) need to prepare for significant changes in the telecom industry by 2020. It notes that over-the-top players now dominate digital communications and customer expectations are rising. CSP revenues are declining as traditional revenue streams like voice calls decrease. The document outlines forces like new technologies, data and analytics, and evolving customer demands that will drive changes for CSPs. It suggests CSPs focus on cost reduction, improving the customer experience, finding new revenue sources, and reinventing their enterprise to adapt to these challenges by 2020.
Telcos Strategic Positioning in the new world: The revolution will be Digital...Rob Van Den Dam
The document discusses potential strategic growth plays for telecommunications companies (telcos) in response to emerging trends and the changing technology landscape. It outlines two potential strategic growth plays:
1) A strategic operational play of perfecting core operations through initiatives like customer intimacy, virtual channels, and optimizing networks.
2) Creating a "smarter ecosystem" where the telco positions itself at the center of a network of partners and services that power business and consumer needs. This involves building an "integrated ICT engine" to underpin the ecosystem through capabilities like managed infrastructure platforms and integrated IP communications services.
AT&T has faced many challenges throughout its history such as competitors infringing on its patents, antitrust lawsuits from the government, and a rapidly evolving industry. However, AT&T has remained a leader in communications technology for over a century by pioneering technologies like pay phones, radio broadcasts, and transatlantic phone cables. Today, AT&T must continue to innovate and provide superior service and devices to consumers to remain competitive against other major carriers like Verizon, Sprint, and T-Mobile in the tightly contested US market. Recent acquisitions of DirecTV and Time Warner will help AT&T expand its video and media offerings internationally and domestically.
This document analyzes AT&T's strategy using Porter's Five Forces analysis and a PESTEL analysis. It finds that the threats of new entrants and substitute products are high for AT&T due to capital costs, market competition, and price wars between providers. However, the bargaining power of suppliers is low. It also examines AT&T's value chain, core competencies, competitive advantages in services, and corporate strategy of vertical integration. Recommendations include vertically integrating security platforms, expanding IP services, and unifying wireline and wireless offerings.
2015 Global Telco Innovation Targets from TC3 2014 Telecom Council
The document summarizes information about the annual TC3 Summit conference, which brings together over 400 senior telecom representatives from over 40 global carriers, vendors, startups, and investors. The summit highlights innovation roadmaps from 15 global telecom companies, reviews over 20 startups, and awards top innovations. It also allows for 1-on-1 meetings between participants and is a major networking opportunity for the telecom industry. Global carriers regularly attend to scout for innovation and potential partnerships that can help drive their own innovation efforts.
The telecommunications industry in Australia is comprised of wired and wireless sectors, with the latter experiencing faster growth. The industry is highly competitive with many substitutes available and new technologies continually emerging. While some sectors like PSTN are mature with declining revenues, mobile and internet continue advancing. The NBN rollout may be a disruptor that changes the industry significantly depending on the approach taken by the new government. Companies must strategically manage their portfolios and look for opportunities to differentiate as competition increases across most services.
The document summarizes 10 trends that will shape the telecom sector by 2020:
1) Rise of cloud services and decentralized computing requiring reliable connectivity. Cloud computing market size is expected to grow to $241 billion by 2020.
2) Smartphones will have trans-flexive displays, real-time focusing cameras, and micro-batteries lasting 1000 times longer than current batteries. Phones may be separate from wearable screens.
3) Wireless infrastructure investments in TD-LTE macrocells and small cells will grow at 15% CAGR reaching $13 billion by 2020, with 1 billion subscriptions generating $230 billion in revenues.
4) Mobile traffic is expected to grow 33 times from 2010
Telecom 2020:Preparing for a very different tomorrowRob Van Den Dam
This document discusses how communications service providers (CSPs) need to prepare for significant changes in the telecom industry by 2020. It notes that over-the-top players now dominate digital communications and customer expectations are rising. CSP revenues are declining as traditional revenue streams like voice calls decrease. The document outlines forces like new technologies, data and analytics, and evolving customer demands that will drive changes for CSPs. It suggests CSPs focus on cost reduction, improving the customer experience, finding new revenue sources, and reinventing their enterprise to adapt to these challenges by 2020.
Telcos Strategic Positioning in the new world: The revolution will be Digital...Rob Van Den Dam
The document discusses potential strategic growth plays for telecommunications companies (telcos) in response to emerging trends and the changing technology landscape. It outlines two potential strategic growth plays:
1) A strategic operational play of perfecting core operations through initiatives like customer intimacy, virtual channels, and optimizing networks.
2) Creating a "smarter ecosystem" where the telco positions itself at the center of a network of partners and services that power business and consumer needs. This involves building an "integrated ICT engine" to underpin the ecosystem through capabilities like managed infrastructure platforms and integrated IP communications services.
AT&T has faced many challenges throughout its history such as competitors infringing on its patents, antitrust lawsuits from the government, and a rapidly evolving industry. However, AT&T has remained a leader in communications technology for over a century by pioneering technologies like pay phones, radio broadcasts, and transatlantic phone cables. Today, AT&T must continue to innovate and provide superior service and devices to consumers to remain competitive against other major carriers like Verizon, Sprint, and T-Mobile in the tightly contested US market. Recent acquisitions of DirecTV and Time Warner will help AT&T expand its video and media offerings internationally and domestically.
This document analyzes AT&T's strategy using Porter's Five Forces analysis and a PESTEL analysis. It finds that the threats of new entrants and substitute products are high for AT&T due to capital costs, market competition, and price wars between providers. However, the bargaining power of suppliers is low. It also examines AT&T's value chain, core competencies, competitive advantages in services, and corporate strategy of vertical integration. Recommendations include vertically integrating security platforms, expanding IP services, and unifying wireline and wireless offerings.
How should the mobile industry address the vast business opportunity in connected smart homes? Berg Insight estimates that revenues from shipments of home automation systems in Europe and North America will grow at a compound annual growth rate of 34 percent from US$ 8.9 billion in 2015 to nearly US$ 39.0 billion in 2020. Get a 360 degree perspective on the rapid evolution of the worldwide home automation market in this 220 page strategy report.
This document discusses 5 trends that will impact businesses in 2020: 1) 5G mobility, 2) SD-WAN, 3) artificial intelligence, 4) Internet of Things, 5) communications platforms as a service. It provides examples of how each trend can benefit businesses and opportunities for partners to address these trends. The document also briefly mentions digital transformation, cybersecurity, and vertical markets that partners can target to help businesses with these changing technologies.
Telco 2.0 'two-sided' business model - IntroSimon Torrance
1) The document discusses the concept of "two-sided telecom markets" and how telecom companies can leverage a "two-sided business model" to access a $375 billion growth opportunity.
2) It describes how telecom companies are well positioned to act as a platform to connect different types of customers and reduce "friction" by leveraging their existing capabilities in areas like identity/authentication, payments, distribution etc.
3) By embracing this "two-sided" approach, telecom companies can generate new revenue streams and better position themselves against potential threats from "over-the-top" players, while capitalizing on untapped customer data assets.
The document discusses trends in the telecommunications industry, including mobile and wireline services. It notes that mobile operators face challenges monetizing data and applications as control shifts to third parties. Operators are exploring hosted services and premium offerings to generate new revenue streams. For wireline providers, managed communication services that proactively monitor networks and applications are growing in popularity as a way for companies to outsource complex IT environments.
Dorothy Drezen Individual Presentation Effective Management Of It Projectsdddrezen
- AT&T is the largest provider of fixed telephony in the US and provides broadband, TV, and wireless services. It is one of the largest companies in the world.
- Currently, AT&T's intranet only allows sales reps to look up customer information by number, not showing all products/services a customer has.
- A new intranet application is proposed to allow reps to look up customers by name/address and see a full profile of all products/services to help increase sales of additional offerings.
A VISION OF THE TELECOM FUTURE IN THE YEAR 2020telegyan
This document discusses the future of broadband access in India in the year 2020. It argues that wireless access using newer technologies will be key to delivering affordable broadband to non-urban areas of India and bridging the digital divide. It outlines several applications like social networking, entertainment, and information that are driving data usage globally and in India. Emerging technologies like LTE and WiMAX could deliver broadband wireless access in a cost-effective manner to more people, especially as costs of devices and infrastructure decline with scale. Widespread affordable broadband access would boost internet adoption, commerce, and overall development across India.
A strategic planning and management system used by businesses in a variety of industries worldwide to align business activities to the vision and strategy of an organization
Originally designed as a performance measure by Dr. Robert Kaplan and David Norton from Harvard Business School
It is suggested that over 50% of large US firms have adopted the Balanced Scorecard, it was recently rated by consulting company Bain & Co. fifth on it’s top ten most widely used management tools around the world
I'd appreciate if you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
The document summarizes key trends in the mobile economy in Europe including:
1) 4G adoption and data usage are growing rapidly, driving revenue recovery for operators. Average monthly data usage will grow from less than 1GB to nearly 6GB by 2019.
2) Mobile technologies contributed around €500 billion to Europe's GDP in 2014 and supported over 3.8 million jobs.
3) Realizing a Digital Single Market across Europe requires increased investment in digital networks and removing barriers to innovation to foster growth of internet companies and new services. The upcoming review of telecoms regulation will be pivotal.
The document discusses potential market development opportunities in Spain and other Mediterranean countries for tx-soluciones. It identifies several key segments - telecom operators, MVNOs, TV companies, content providers, citizens, utilities, and engineering firms - and challenges each segment faces. It also outlines tx-soluciones' capabilities in areas like convergence, content delivery, and new service deployment that could help address issues in these segments. Finally, it proposes a working plan for tx-soluciones to identify opportunities, develop proposals, negotiate deals, and deliver projects to capitalize on the potential in these markets.
The Telco Innovation Toolbox: Economic Models for Managing Disruption and Rei...Ericsson Russia
Как операторам справится со стремительно меняющимся рынком и усиливающимся влиянием OTT игроков?
В отчете: составляющие успешной экосистемы; асиметричная конкуренция с OTT; во что обойдется ожидание развития событий; методы планирования работы в условиях неопределенности; API как канал дистрибуции; API как способ построения экосистемы вокруг традиционных операторских сервисов;
/Подготовлено Vision Mobile совместно с Ericsson/
Final hh - 12.2.7 lorain county mb cell site deployment and additional carr...hmhollingsworth
AT&T announced the expansion of its mobile broadband network in Lorain County, Ohio through the activation of a new cell site in Avon and adding additional frequency layers to 20 existing cell sites. These network upgrades will enhance coverage, increase capacity, and improve the performance of mobile broadband and data/voice connectivity for local residents and businesses. The investments are part of AT&T's ongoing efforts to support growing demand for advanced mobile devices and applications by delivering the nation's fastest mobile broadband experience.
Telcos Strategic Positioning in the New World (Slovenia Telco Day 2013)Rob Van Den Dam
The document discusses how telecommunications companies are positioned in the new digital world. It notes that technological advances and market trends are driving a re-evaluation of business strategies for telecom companies. Specifically, it discusses how the rise of social media, big data, cloud computing, and mobile technology are shifting power to consumers and creating new competitors like over-the-top players. Telecom companies will need to respond by leveraging these new technologies and changing how they engage with consumers using social media to maintain relevance in this new environment.
Tele2 AB reported financial results for the first quarter of 2013. Key highlights included mobile customer additions of 313 thousand, currency adjusted revenue growth of 0.2%, and EBITDA of SEK 1.5 billion. Tele2 also divested its operations in Russia for SEK 23 billion in cash. On a regional basis, Tele2 Sweden grew mobile revenue 3.5% and EBITDA 12%, while Tele2 Norway focused on network rollout and was impacted by lower termination rates. Tele2 Netherlands grew its mobile customer base and is preparing for a 4G network rollout.
The document discusses trends affecting the commercial strategy and product roadmap for Tele2's Commercial Group. It outlines that there is increasing demand for data and connected devices, as well as demand for ICT, cloud, and communication solutions from small and medium enterprises. As a result, Tele2 plans to (1) grow its mobile data business and offer smartphones and devices to capitalize on data growth, (2) selectively explore new business models and provide core communication solutions, and (3) increase its business market share by implementing growth measures targeted towards the SME segment and delivering selected cloud solutions.
The document discusses rebooting the Internet of Things (IoT) by moving away from centralized cloud-based models and toward decentralized architectures. It argues that for the IoT to scale sustainably, solutions need lower costs, stronger privacy protections, and durable business models. The author envisions an "Economy of Things" where connected devices can autonomously transact with each other via open-source technologies like peer-to-peer messaging, file sharing, and blockchains. Telecom providers are encouraged to develop analytics capabilities from IoT data and expose assets via APIs to collaborate in IoT ecosystems.
A SIMPLIFIED OUTLOOK INTO FUTURE - Trends of Smart Technology for Commercial ...vikas singh
With Technology, Innovation and Integration our world is changing at a fast pace, advent of security, Access Control, Video Surveillance System ( VSS ), Radars, Remote Monitoring devices, Analytics and other techs which are getting seamlessly integrated with each other making our world more secure and with more data for use as a business intelligence.
I made a little effort to project the trend through various sources ( Confidential )
This document discusses the convergence of the Internet of Things (IoT) and smart home technologies, and the opportunities and challenges this presents for broadband operators. It notes that major technology companies like Apple and Google are moving into the smart home market, threatening existing players. SoftAtHome produces software that helps operators integrate smart home and IoT devices and compete in the emerging digital home market. It has developed platforms like MyHomeServices and CloudAtHome that allow operators to manage smart home systems and deliver new services to connected devices in the home.
How should the mobile industry address the vast business opportunity in connected smart homes? Berg Insight estimates that revenues from shipments of home automation systems in Europe and North America will grow at a compound annual growth rate of 34 percent from US$ 8.9 billion in 2015 to nearly US$ 39.0 billion in 2020. Get a 360 degree perspective on the rapid evolution of the worldwide home automation market in this 220 page strategy report.
This document discusses 5 trends that will impact businesses in 2020: 1) 5G mobility, 2) SD-WAN, 3) artificial intelligence, 4) Internet of Things, 5) communications platforms as a service. It provides examples of how each trend can benefit businesses and opportunities for partners to address these trends. The document also briefly mentions digital transformation, cybersecurity, and vertical markets that partners can target to help businesses with these changing technologies.
Telco 2.0 'two-sided' business model - IntroSimon Torrance
1) The document discusses the concept of "two-sided telecom markets" and how telecom companies can leverage a "two-sided business model" to access a $375 billion growth opportunity.
2) It describes how telecom companies are well positioned to act as a platform to connect different types of customers and reduce "friction" by leveraging their existing capabilities in areas like identity/authentication, payments, distribution etc.
3) By embracing this "two-sided" approach, telecom companies can generate new revenue streams and better position themselves against potential threats from "over-the-top" players, while capitalizing on untapped customer data assets.
The document discusses trends in the telecommunications industry, including mobile and wireline services. It notes that mobile operators face challenges monetizing data and applications as control shifts to third parties. Operators are exploring hosted services and premium offerings to generate new revenue streams. For wireline providers, managed communication services that proactively monitor networks and applications are growing in popularity as a way for companies to outsource complex IT environments.
Dorothy Drezen Individual Presentation Effective Management Of It Projectsdddrezen
- AT&T is the largest provider of fixed telephony in the US and provides broadband, TV, and wireless services. It is one of the largest companies in the world.
- Currently, AT&T's intranet only allows sales reps to look up customer information by number, not showing all products/services a customer has.
- A new intranet application is proposed to allow reps to look up customers by name/address and see a full profile of all products/services to help increase sales of additional offerings.
A VISION OF THE TELECOM FUTURE IN THE YEAR 2020telegyan
This document discusses the future of broadband access in India in the year 2020. It argues that wireless access using newer technologies will be key to delivering affordable broadband to non-urban areas of India and bridging the digital divide. It outlines several applications like social networking, entertainment, and information that are driving data usage globally and in India. Emerging technologies like LTE and WiMAX could deliver broadband wireless access in a cost-effective manner to more people, especially as costs of devices and infrastructure decline with scale. Widespread affordable broadband access would boost internet adoption, commerce, and overall development across India.
A strategic planning and management system used by businesses in a variety of industries worldwide to align business activities to the vision and strategy of an organization
Originally designed as a performance measure by Dr. Robert Kaplan and David Norton from Harvard Business School
It is suggested that over 50% of large US firms have adopted the Balanced Scorecard, it was recently rated by consulting company Bain & Co. fifth on it’s top ten most widely used management tools around the world
I'd appreciate if you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
The document summarizes key trends in the mobile economy in Europe including:
1) 4G adoption and data usage are growing rapidly, driving revenue recovery for operators. Average monthly data usage will grow from less than 1GB to nearly 6GB by 2019.
2) Mobile technologies contributed around €500 billion to Europe's GDP in 2014 and supported over 3.8 million jobs.
3) Realizing a Digital Single Market across Europe requires increased investment in digital networks and removing barriers to innovation to foster growth of internet companies and new services. The upcoming review of telecoms regulation will be pivotal.
The document discusses potential market development opportunities in Spain and other Mediterranean countries for tx-soluciones. It identifies several key segments - telecom operators, MVNOs, TV companies, content providers, citizens, utilities, and engineering firms - and challenges each segment faces. It also outlines tx-soluciones' capabilities in areas like convergence, content delivery, and new service deployment that could help address issues in these segments. Finally, it proposes a working plan for tx-soluciones to identify opportunities, develop proposals, negotiate deals, and deliver projects to capitalize on the potential in these markets.
The Telco Innovation Toolbox: Economic Models for Managing Disruption and Rei...Ericsson Russia
Как операторам справится со стремительно меняющимся рынком и усиливающимся влиянием OTT игроков?
В отчете: составляющие успешной экосистемы; асиметричная конкуренция с OTT; во что обойдется ожидание развития событий; методы планирования работы в условиях неопределенности; API как канал дистрибуции; API как способ построения экосистемы вокруг традиционных операторских сервисов;
/Подготовлено Vision Mobile совместно с Ericsson/
Final hh - 12.2.7 lorain county mb cell site deployment and additional carr...hmhollingsworth
AT&T announced the expansion of its mobile broadband network in Lorain County, Ohio through the activation of a new cell site in Avon and adding additional frequency layers to 20 existing cell sites. These network upgrades will enhance coverage, increase capacity, and improve the performance of mobile broadband and data/voice connectivity for local residents and businesses. The investments are part of AT&T's ongoing efforts to support growing demand for advanced mobile devices and applications by delivering the nation's fastest mobile broadband experience.
Telcos Strategic Positioning in the New World (Slovenia Telco Day 2013)Rob Van Den Dam
The document discusses how telecommunications companies are positioned in the new digital world. It notes that technological advances and market trends are driving a re-evaluation of business strategies for telecom companies. Specifically, it discusses how the rise of social media, big data, cloud computing, and mobile technology are shifting power to consumers and creating new competitors like over-the-top players. Telecom companies will need to respond by leveraging these new technologies and changing how they engage with consumers using social media to maintain relevance in this new environment.
Tele2 AB reported financial results for the first quarter of 2013. Key highlights included mobile customer additions of 313 thousand, currency adjusted revenue growth of 0.2%, and EBITDA of SEK 1.5 billion. Tele2 also divested its operations in Russia for SEK 23 billion in cash. On a regional basis, Tele2 Sweden grew mobile revenue 3.5% and EBITDA 12%, while Tele2 Norway focused on network rollout and was impacted by lower termination rates. Tele2 Netherlands grew its mobile customer base and is preparing for a 4G network rollout.
The document discusses trends affecting the commercial strategy and product roadmap for Tele2's Commercial Group. It outlines that there is increasing demand for data and connected devices, as well as demand for ICT, cloud, and communication solutions from small and medium enterprises. As a result, Tele2 plans to (1) grow its mobile data business and offer smartphones and devices to capitalize on data growth, (2) selectively explore new business models and provide core communication solutions, and (3) increase its business market share by implementing growth measures targeted towards the SME segment and delivering selected cloud solutions.
The document discusses rebooting the Internet of Things (IoT) by moving away from centralized cloud-based models and toward decentralized architectures. It argues that for the IoT to scale sustainably, solutions need lower costs, stronger privacy protections, and durable business models. The author envisions an "Economy of Things" where connected devices can autonomously transact with each other via open-source technologies like peer-to-peer messaging, file sharing, and blockchains. Telecom providers are encouraged to develop analytics capabilities from IoT data and expose assets via APIs to collaborate in IoT ecosystems.
A SIMPLIFIED OUTLOOK INTO FUTURE - Trends of Smart Technology for Commercial ...vikas singh
With Technology, Innovation and Integration our world is changing at a fast pace, advent of security, Access Control, Video Surveillance System ( VSS ), Radars, Remote Monitoring devices, Analytics and other techs which are getting seamlessly integrated with each other making our world more secure and with more data for use as a business intelligence.
I made a little effort to project the trend through various sources ( Confidential )
This document discusses the convergence of the Internet of Things (IoT) and smart home technologies, and the opportunities and challenges this presents for broadband operators. It notes that major technology companies like Apple and Google are moving into the smart home market, threatening existing players. SoftAtHome produces software that helps operators integrate smart home and IoT devices and compete in the emerging digital home market. It has developed platforms like MyHomeServices and CloudAtHome that allow operators to manage smart home systems and deliver new services to connected devices in the home.
Deutsche Telekom Market Analysis Report - How to create Growth from the Conne...Jon Carter
Market analysis of the principal growth spaces in the smart home / connected home.
What consumer needs / pain points are met by the smart home?
What's the expected market adoption & forecast growth across the different smart home / connected home domains.
Deutsche Telekom's insights and perspectives by domain.
OTT (Over The Top) is a new and growing markets on the internet. Many service providers are directed to the widespread use of the internet and internet connection diversifying methods of distributing content through OTT considering. OTT delivery method basically made with equipment to end users through internet content (PC-phone-tablet-settopbox-SmartTV-game consoles) is based on the delivered safely.
The document discusses the growth of the connected home market and the opportunities and challenges it presents. It notes that the market is currently fragmented with no clear leader and competing standards. Consumer adoption has been slowed by issues with ease of use, installation, and control. However, the connected home represents significant growth potential. It will redefine business models and drive partnerships across previously separate vendors. Multiple devices are competing to become the primary home hub, including smart TVs, refrigerators, and digital assistants. The connected home will deliver new levels of functionality and automation through connectivity and sensors.
Ivan Seidenberg Keynote Speech at SUPERCOMMnextgenweb1
Ivan Seidenberg, CEO of Verizon Communications, delivered a keynote address at the 2009 Supercomm conference. He discussed how communications technologies have progressed dramatically over the past 40 years that he has been in the industry. He highlighted Verizon's investments in building out 4G wireless and fiber optic networks to support increasing demand for mobile data and broadband. Seidenberg argued that communications infrastructure investment is critical for economic growth and innovation, and that policies should encourage rather than hinder such investment. He expressed concerns that restrictive net neutrality regulations could delay expansion of broadband networks and availability.
This newsletter discusses cloud computing and its relevance to VoIP. It defines the three categories of cloud services: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). When evaluating these services, companies should extensively research their requirements and a provider's capabilities. The newsletter also includes an interview with the general manager of a telecom company that uses VoIP Logic's services and a section on regulatory issues regarding VoIP taxation.
The document summarizes key trends from the 2015 International Consumer Electronics Show (CES), including the growing connected home market and emerging interfaces. It also discusses trends in connected cars, wearable technology focusing on health and business applications, and advances in TV technology. The document advocates that companies providing specialized technical services can help consumers install and support new connected devices, thereby minimizing returns and maximizing adoption.
This document provides an analysis of the Asia-Pacific hosted telephony and unified communications services market in 2015. It finds that the market was worth $516.2 million in 2015 and is forecast to grow to $1,051.3 million by 2021, representing a CAGR of 12.6%. Key trends include service providers enriching their service portfolios, competition from over-the-top players like Google, and dynamic regulations across Asia-Pacific impacting growth. The document profiles 11 major service providers and places them on a Frost & Sullivan Industry Quotient matrix based on their market share, product strategy, business strategy, and future growth potential. Telstra is identified as the top provider with a 22.8%
The document discusses how high-tech companies can take advantage of opportunities presented by the Internet of Things (IoT). It defines the IoT as a global system of interconnected sensors and devices. By 2020, there will be nearly 50 billion Internet-connected devices. For high-tech companies, the IoT creates opportunities to increase sales through new business models, personalized offerings, and adjacent services. It also allows companies to improve operations through proactive maintenance, counterfeit detection, and partnering with manufacturers. However, to fully realize the potential of the IoT, high-tech companies will need to retool their products, services, and partnerships.
The Internet of Things: Impact and Applications in the High-Tech IndustryCognizant
The document discusses how high-tech companies can take advantage of opportunities presented by the growing Internet of Things (IoT). It defines the IoT and describes how by 2020 there will be nearly 50 billion internet-connected devices. It then discusses how the IoT will impact and provide opportunities for various parts of the high-tech industry, including semiconductor companies, contract manufacturers, distributors, and OEMs. It provides examples of how the IoT can help companies increase sales through new business models and contextual offerings. It also discusses how the IoT can help improve operations through applications like predictive maintenance, yield management, and counterfeit detection.
- 5G networks will launch globally in 2019, with 25 operators launching services and 20 handset makers releasing 5G-ready phones.
- The main uses of 5G in 2019-2020 will be for truly mobile smartphones, "less mobile" 5G modems/hotspots, and fixed wireless access home broadband.
- The first 5G phones will be more expensive than comparable 4G phones due to more advanced modems and antennas, but battery life is expected to be similar. Around 1 million 5G phones and 1 million 5G modems will be shipped in 2019.
This report summarizes business and technology news from Week 37 of 2014. Key highlights include: Sony announcing a cloud-based TV service carrying 22 Viacom networks; GE agreeing to sell its appliance business to Electrolux for $3.3 billion; Vestel joining the Frog by Wyplay initiative to develop new TV software; Apple announcing the iPhone 6 and 6 Plus as well as the Apple Pay mobile payment system; and forecasts that global tablet shipments will reach 68.51 million units in Q3 2014 and wearable devices will drive over $71 billion in additional carrier revenue by 2020.
The document discusses strategies for different players in the connected home market to succeed by focusing on the customer experience. It describes three emerging business models: 1) point solutions which are individual devices/services, 2) hubs which connect and control multiple solutions, and 3) connectivity providers which enable communication. To grow, point solutions must partner with hubs to offer more value, while hubs need to aggregate solutions and refine the user experience. Overall, the player that can deliver the best seamless customer experience across the connected home will dominate the market.
1. The document discusses the challenges telecom operators face from new Internet entrants like Apple, Google, and Skype as networks and services converge.
2. It argues that operators must transform their economic models to the "Telco 2.0" model and embrace more flexible partnerships to capture value from new services.
3. Competition from Internet companies threatens to relegate operators to a low-value commodity role and displace them from profitable parts of value chains.
The document provides an executive summary and forecast for the Internet of Things (IoT) market opportunity for 1H 2014 worldwide. It finds that the IoT market will be worth $138.4 billion by 2018, growing at a compound annual growth rate of 33.2%. Key service provider verticals are connected car, home, industrial IoT, utilities, and wearable technology. The market is fragmented with many players from different industries and approaches. Standards bodies are working to set a single set of core standards to drive the industry. No single vendor currently has a complete solution. The report provides revenue forecasts by region and vertical through 2018 and discusses trends among equipment providers, service providers, and the segmentation of the IoT market.
1. Connected TV and over-the-top (OTT) streaming services are growing rapidly as more households cut cable cords or never subscribe to cable.
2. Artificial intelligence using machine learning will deliver large productivity increases in 2017 as personified AI assistants become more common. Voice recognition will also improve and become a primary interface.
3. The internet of things will continue expanding rapidly with more than 20 billion devices expected to be connected by 2020, driving new product categories and ecosystem strategies. Compatibility issues remain a challenge.
The document discusses predictions for digital and tech trends in 2017. It covers the growth of connected TV and over-the-top services, increasing cord-cutting, and new forms of media consumption like social video. Other predictions include the rise of artificial intelligence, voice assistants, and the internet of things. The internet of things is expected to grow significantly by 2020. Smart home products and Amazon Echo are also discussed as gaining more mainstream popularity. Virtual, augmented and mixed reality are predicted to surpass wearables in revenue. Finally, the document discusses a potential shift away from traditional mobile apps to instant apps.
Samsung acquired home automation startup SmartThings for $200 million. The Mexico government will hold a bid to procure 13.7 million LCD TVs over three years for low-income families. The curved TV market was valued at $0.14 billion in 2013 and is expected to reach $8.4 billion by 2019, growing at a CAGR of 96.7%. Cisco will cut 6,000 jobs and incur $700 million in restructuring charges. The AllSeen Alliance added four new members to advance the AllJoyn open source project for device interoperability. The tablet market is maturing and Apple and Samsung's share declined from 42% to 29% as their shipments fell 34% in the first
This document provides an overview of the Internet of Things (IoT) including:
- IoT is described as the "third wave" of internet development after fixed/wired and mobile internet.
- It will connect billions of physical objects and devices to the internet and exchange data.
- Key enabling technologies include cheap sensors, bandwidth, processing power, smartphones, and wireless coverage.
- Major companies are investing heavily in IoT sectors like smart homes, wearables, and industrial equipment.
- IoT will have significant economic impacts and reshape industries through new business models and data analytics.
The Microsoft 365 Migration Tutorial For Beginner.pptxoperationspcvita
This presentation will help you understand the power of Microsoft 365. However, we have mentioned every productivity app included in Office 365. Additionally, we have suggested the migration situation related to Office 365 and how we can help you.
You can also read: https://www.systoolsgroup.com/updates/office-365-tenant-to-tenant-migration-step-by-step-complete-guide/
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
[OReilly Superstream] Occupy the Space: A grassroots guide to engineering (an...Jason Yip
The typical problem in product engineering is not bad strategy, so much as “no strategy”. This leads to confusion, lack of motivation, and incoherent action. The next time you look for a strategy and find an empty space, instead of waiting for it to be filled, I will show you how to fill it in yourself. If you’re wrong, it forces a correction. If you’re right, it helps create focus. I’ll share how I’ve approached this in the past, both what works and lessons for what didn’t work so well.
"Frontline Battles with DDoS: Best practices and Lessons Learned", Igor IvaniukFwdays
At this talk we will discuss DDoS protection tools and best practices, discuss network architectures and what AWS has to offer. Also, we will look into one of the largest DDoS attacks on Ukrainian infrastructure that happened in February 2022. We'll see, what techniques helped to keep the web resources available for Ukrainians and how AWS improved DDoS protection for all customers based on Ukraine experience
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
AppSec PNW: Android and iOS Application Security with MobSFAjin Abraham
Mobile Security Framework - MobSF is a free and open source automated mobile application security testing environment designed to help security engineers, researchers, developers, and penetration testers to identify security vulnerabilities, malicious behaviours and privacy concerns in mobile applications using static and dynamic analysis. It supports all the popular mobile application binaries and source code formats built for Android and iOS devices. In addition to automated security assessment, it also offers an interactive testing environment to build and execute scenario based test/fuzz cases against the application.
This talk covers:
Using MobSF for static analysis of mobile applications.
Interactive dynamic security assessment of Android and iOS applications.
Solving Mobile app CTF challenges.
Reverse engineering and runtime analysis of Mobile malware.
How to shift left and integrate MobSF/mobsfscan SAST and DAST in your build pipeline.
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?
Connector Corner: Seamlessly power UiPath Apps, GenAI with prebuilt connectorsDianaGray10
Join us to learn how UiPath Apps can directly and easily interact with prebuilt connectors via Integration Service--including Salesforce, ServiceNow, Open GenAI, and more.
The best part is you can achieve this without building a custom workflow! Say goodbye to the hassle of using separate automations to call APIs. By seamlessly integrating within App Studio, you can now easily streamline your workflow, while gaining direct access to our Connector Catalog of popular applications.
We’ll discuss and demo the benefits of UiPath Apps and connectors including:
Creating a compelling user experience for any software, without the limitations of APIs.
Accelerating the app creation process, saving time and effort
Enjoying high-performance CRUD (create, read, update, delete) operations, for
seamless data management.
Speakers:
Russell Alfeche, Technology Leader, RPA at qBotic and UiPath MVP
Charlie Greenberg, host
Connector Corner: Seamlessly power UiPath Apps, GenAI with prebuilt connectors
Smart Home_White_Paper
1. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
1
Service
Providers
&
the
Smart
Home
The new frontier where operators can conquer a new
offering for multi-play bundles.
A
SoftAtHome
White
Paper
2. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
2
Table
of
Contents
Introduction
..............................................................................................................................
3
What
is
the
Smart
Home?
.........................................................................................................
4
The
four
main
Smart
Home
markets
........................................................................................
5
Security
.................................................................................................................................
5
Home
Energy
Management
..................................................................................................
6
Comfort
.................................................................................................................................
7
Healthcare
.............................................................................................................................
8
Main
market
barriers
................................................................................................................
9
Main
market
drivers
...............................................................................................................
10
Service
Providers,
a
new
market
channel
...............................................................................
12
Service
Providers’
role
........................................................................................................
13
The
role
of
the
Service
Providers’
box
................................................................................
14
Conclusion
...............................................................................................................................
16
Appendix:
List
of
references
...................................................................................................
17
Edition
1.0
August
2012
Lionel
Gremeau
SoftAtHome
Product
Marketing
Management
director
lionel.gremeau@softathome.com
3. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
3
Introduction
Service
Providers
have
been
focusing
on
adding
new
offerings
or
“plays”
to
their
multi-‐play
offering.
On
one
hand,
many
network
operators
are
moving
to
quadruple
play
by
adding
a
mobile
offer
to
their
existing
triple-‐play
Internet,
voice
and
TV
services.
Pay
TV
operators
on
the
other
hand
continue
to
convert
their
subscribers
from
TV-‐only
packages
to
multi-‐play
offers
with
communications
services.
Pay
TV
and
network
operators
alike
want
to
increase
or
maintain
a
blended
ARPU.
Network
operators
are
facing
tough
competition
in
all
these
markets,
with
traditional
voice
revenues
under
especially
strong
pressure,
having
declined
steadily
over
the
last
10
years.
This
is
mainly
because
of
the
success
of
voice
over
IP
(VoIP)
technology,
and
its
providers
such
as
Skype,
Vonage
or
Google
Talk.
They
undercut
traditional
voice
services
with
increasingly
robust
and
reliable
VoIP
based
alternatives
at
a
fraction
of
the
price,
especially
for
long
distance
and
international
calls.
According
to
Arthur
D.
Little,
voice
revenue
for
European
Telcos
decreased
from
30.4
to
26.3
Euros
per
user
per
month
between
2009
and
2011.
This
trend
is
set
to
continue,
with
fixed
line
revenue
for
European
incumbents
forecast
to
fall
from
53
billion
Euros
in
2011
to
43
billion
Euros
in
2015.
Unlike
voice,
video
revenues
have
been
increasing
for
Service
Providers,
but
even
these
are
now
being
threatened
by
OTT
(Over
The
Top)
vendors,
which
are
coming
in
with
new
services
all
the
time.
There
are
however
various
avenues
Service
Providers
can
pursue
to
maintain
their
revenues
and
respond
to
the
competition.
The
key
lies
with
diversification,
along
four
main
areas
of
focus:
payment
services,
cloud
services,
M2M
(Machine
To
Machine),
and
Smart
Home.
This
white
paper
gives
an
overview
of
the
latter:
the
Smart
Home,
which
as
a
market
holds
great
potential
for
Service
Providers.
We
propose
that
this
will
become
the
fifth,
or
quintuple,
play
for
Service
Providers
in
addition
to
voice,
broadband,
video,
and
mobile.
4. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
4
What
is
the
Smart
Home?
Home
automation
has
been
a
nascent
market
for
a
long
time
now,
dating
back
twenty
to
thirty
years.
Below
we
will
explain
why
it
is
about
to
explode
into
the
much
bigger
Smart
Home
field,
an
opportunity
that
Service
Providers
must
be
prepared
for.
At
SoftAtHome,
we
see
the
Smart
Home
as
an
evolution
of
the
Home
Automation
market.
It
is
on
the
verge
of
taking
off
because
the
essential
ingredients
are
coming
together.
These
include
greater
broadband
connectivity;
applications
that
are
more
intelligent;
and
the
availability
in
the
home
of
smart
devices,
such
as
smartphones,
tablets,
PCs,
and
connected
TVs,
that
enable
control
of
other
appliances
like
smart
meters,
sensors,
cameras,
HVAC
(Heating,
Ventilation
and
Air
Conditioning)
systems,
or
lighting.
Smart
Home
will
enable
users
to
connect,
control
and
monitor
all
appliances
and
information
in
the
home
through
simple
and
intuitive
user
interfaces.
There
are
numerous
different
use
cases
that
can
be
identified
around
four
main
application
areas:
Security,
Energy,
Comfort,
and
Healthcare.
The
market
is
still
at
a
very
early
stage,
but
is
already
showing
signs
of
taking
off.
The
Consumer
Electronics
Association
(CEA)
reported
that
in
2011,
home
automation
features
had
been
installed
in
10%
of
new
homes
in
the
US
compared
with
less
than
5%
in
2010.
Growth
has
been
accelerating
particularly
quickly
in
Broadband-‐enabled
Home
Security
and
Remote
Energy
Management
Security,
with
the
number
of
US
subscribers
for
these
growing
from
200,000
in
2010
to
nearly
3
million
by
the
end
of
2011,
and
on
course
to
reach
almost
12
million
in
2014.
Such
numbers
have
led
to
projections
of
rapid
growth
in
the
overall
Smart
Home
market
over
the
next
decade,
with
ABI
research
predicting
that
the
European
market,
currently
estimated
at
$1.4
billion,
will
reach
$3.5
billion
in
2015,
and
$8.4
billion
by
2020.
Similarly
US
service
revenues
for
Smart
Home
applications
will
exceed
$1
billion
in
2013
and
$2
billion
in
2015,
according
to
Strategy
Analytics.
We
note
that
Smart
Home
is
a
residential
market
and
does
not
cover
enterprise
applications
or
initiatives
launched
by
local
authorities
that
are
more
closely
related
to
the
Smart
Cities
market.
5. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
5
The
four
main
Smart
Home
markets
At
SoftAtHome,
we
have
identified
four
main
segments
for
the
Smart
Home:
Security,
Energy,
Comfort,
and
Healthcare.
The
four
main
Smart
Home
market
segments
Security
According
to
Berg
Insight,
almost
30%
of
US
households
have
some
form
of
security
system
installed,
and
20%
of
all
homes
have
monitored
alarms
systems
that
can
be
turned
on
and
managed
remotely
by
an
alarm
company.
This
market
is
already
quite
mature
in
the
US,
but
at
an
early
stage
of
development
in
Western
Europe.
The
main
offerings
in
the
security
market
include
alarms,
intrusion
detection
through
motion
detectors
or
door/window
sensors,
and
video
surveillance.
It
is
now
possible
to
remotely
activate
or
deactivate
motion
detectors,
sensors
or
webcams.
Connecting
consumers’
security
systems
to
the
network
has
many
advantages.
It
is
possible
to
remotely
monitor
their
home
settings,
and
send
notifications
by
SMS
or
email
of
any
security
breaches.
Home
events
such
as
movement
detection,
doors
opening,
or
power
outages,
can
be
also
stored
locally
or
in
the
cloud.
An
electronic
portal
allows
consumers’
doors
to
be
locked
or
unlocked
remotely.
The
same
platform
can
also
be
used
to
detect
gas
or
water
leaks,
using
sensors
that
trigger
an
alarm
in
the
event
of
abnormal
gas
or
water
consumption.
This
enables
users
to
take
actions
remotely
if
they
are
on
holiday,
or
alternatively
the
Service
Provider,
as
part
of
an
extended
package,
could
handle
the
situation.
6. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
6
Fire
detection
is
also
part
of
this
security
market.
Today,
most
smoke
detectors
have
an
integrated
alarm
but
are
not
connected
to
a
network.
Installing
connectable
smoke
detectors,
using
specific
radio
protocols,
would
enable
the
consumer
to
be
notified
remotely
when
smoke
is
detected,
and
then
connect
to
a
webcam
to
check
the
home,
or
alert
the
fire
service.
Consumers
have
already
shown
they
are
willing
to
pay
for
security
and
peace
of
mind,
whether
they
are
inside
the
home
or
traveling
abroad.
The
ability
to
check
the
status
of
the
home
remotely
therefore
has
clear
potential
for
monetization
by
Smart
Home
players.
Some
insurance
companies
are
already
offering
substantial
policy
discounts
to
homeowners,
typically
around
20%,
if
they
install
monitored
home
security
systems.
There
is
therefore
already
a
clear
financial
incentive
for
the
consumer.
Security
can
be
seen
then
as
the
way
into
the
Smart
Home
market
for
Service
Providers,
which
can
then
expand
from
there
into
other
applications.
This
has
already
started
to
happen
in
the
case
of
dedicated
security
companies.
For
example
ADT,
the
world’s
largest
provider
of
home
security
services,
has
announced
its
Pulse
product
that
takes
the
company
right
into
the
Smart
Home
domain
with
the
ability
to
control
heating
systems
and
light.
Home Energy Management
Home
energy
management
is
mainly
about
monitoring
and
controlling
home
energy
consumption.
The
main
sources
of
power
consumption
in
the
house
are
heating
systems,
water
pumps,
cooling,
lighting,
and
large
electrical
appliances.
The
three
main
actors
in
this
market
are
utilities,
regulators,
and
consumers
themselves.
The
consumer’s
interest
is
in
reducing
the
monthly
bill,
or
increasingly
to
become
a
green
citizen,
encouraging
measures
that
reduce
power
consumption
and
one’s
carbon
footprint.
The
utilities’
interest
is
in
reducing
the
level
and
duration
of
peak
consumption,
and
optimizing
production
capacity
by
being
able
to
plan
power
generation
on
the
basis
of
predicted
customer
demand.
The
often-‐mentioned
Smart
Grid
market
refers
to
power
demand
response
management
enabled
also
by
putting
more
intelligence
in
consumers’
homes.
Smart
meters
provide
detailed
information
on
power
consumption.
Regulators
in
many
countries
are
pushing
for
the
installation
of
smart
meters
to
reduce
power
consumption.
The
number
of
smart
meters
installed
in
Europe
is
expected
to
double
to
100
million
by
2015,
with
further
strong
growth
anticipated
7. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
7
after
that
towards
the
European
objective
of
80%
of
households
being
connected
with
smart
meters
by
2020.
Smart
meters
will
enable
a
variety
of
services
through
being
connected
to
mobile
or
fixed
broadband
networks.
These
include
guaranteed
data
collection,
which
is
vital
for
obtaining
accurate
and
full
information
for
billing,
development
and
management
of
data
collection
platforms,
billing
itself,
and
customer
care.
However,
smart
metering
is
expected
to
provide
very
little
additional
ARPU,
which
will
be
less
than
40
cents
per
month
per
meter,
according
to
Arthur
D.
Little.
Funding
installation
of
smart
meters
will
therefore
be
an
issue
for
Utilities
and
Service
Providers,
with
governments
likely
to
meet
a
substantial
proportion
of
the
costs.
There
are
probably
new
innovative
applications
exploiting
smart
metering
just
waiting
to
be
conceived.
There
will
definitely
be
numerous
other
emerging
services
around
home
energy
management
with
much
greater
scope
for
additional
ARPU.
These
include
visualization
of
actual
energy
consumption
as
well
as
recent
history;
consumption
analysis
and
advice;
better
scheduling
of
energy-‐intensive
tasks
to
off-‐peak
pricing
times;
and
providing
feedback
relating
to
events
such
as
alarms
to
the
consumer.
Comfort
The
Comfort
market
embraces
solutions
enabling
control
of
the
home’s
environmental
conditions.
These
include
Heating,
Ventilation,
and
Air
Conditioning
(HVAC),
lighting
control,
shutters
control,
and
garden
watering.
The
objective
is
to
enable
centralized
control
of
the
home
environment
as
simply
as
possible
from
a
single
platform.
Lighting
or
windows
control
provides
more
comfort
to
the
consumer
but
doesn’t
bring
him
as
tangible
benefits
as
HVAC,
which
when
it
is
linked
to
energy
savings,
brings
immediate
ROI
to
the
consumer.
Demos
already
abound
where
a
content
operator
can
create
environmental
conditions
that
could
go
with
a
mood
or
genre.
So,
if
a
kid’s
movie
is
ordered
in
a
Smart
Home,
the
lighting
could
automatically
be
set
at
medium
with
shutters
open,
but
for
a
horror
movie,
shutters
would
be
lowered
and
all
lights
extinguished.
Lowering
or
raising
the
room
temperature
maybe
beyond
scope
for
this,
but
the
idea
shows
that
one
could
find
way
to
go
further
in
this
direction.
This
market
is
segmented
into
two
main
parts:
new
buildings,
and
high-‐end
home
renovation.
It
therefore
involves
either
evolution
of
existing
installations
or
installation
of
new
electronic
components
intimately
linked
to
the
home
infrastructure,
performed
mainly
by
professionals.
8. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
8
Healthcare
The
cost
of
healthcare
in
the
US
rose
to
16%
of
GDP
in
2010,
with
similar
increases
elsewhere
in
the
developed
world.
This
rising
cost
trend
has
been
driven
in
recent
years
by
various
factors,
notably
an
ageing
population,
and
an
increasing
incidence
of
chronic
diseases
like
diabetes
and
hypertension.
There
is
a
clear
desire
by
national
and
local
governments
to
manage
and
reduce
healthcare
costs,
and
at
the
same
time,
there
has
always
been
a
desire
by
older
people
to
stay
in
their
homes
as
long
as
possible.
These
objectives
can
be
met
with
the
help
of
remote
diagnostics
and
consultation
via
specific
connected
devices.
A
variety
of
such
remote
services
are
already
being
tested
and
deployed
on
a
limited
basis,
including
transmission
of
biometric
data
such
as
blood
pressure,
glucose
level,
and
heart
rate,
to
medical
centers,
as
well
as
remote
surveillance,
and
detection
of
falls
for
the
elderly.
There
is
even
the
potential
for
accessing
specialists
from
the
home,
which
is
an
exciting
possibility
that
relies
on
high
quality
communication,
and
could
be
of
great
interest
for
Telecom
operators.
However,
Service
Providers
may
find
it
difficult
to
address
this
complex
market
through
their
residential
offerings
as
there
is
a
B2B
market
through
many
different
healthcare
providers.
The
healthcare
market
is
quite
complex
and
fragmented
and
will
be
mainly
addressed
through
B2B
approaches.
It
has
a
great
potential
but
it
may
take
some
time
before
it
becomes
mainstream.
As
we
saw,
the
Comfort
market
still
has
a
main
roadblock
in
that
the
immediate
benefits
are
not
yet
measurable
enough
for
consumers
to
pay
a
monthly
fee,
say
for
automated
lighting/windows
control.
So,
while
the
Comfort
and
Healthcare
markets
may
both
hold
great
long-‐term
potential,
the
two
markets
that
will
likely
represent
the
biggest
short-‐term
opportunity
will
be
Security
and
Energy.
9. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
9
Main
market
barriers
The
Smart
Home
still
suffers
from
barriers
to
mass-‐market
adoption.
Historically,
every
major
home
automation
manufacturer,
such
as
Siemens,
Legrand,
Honeywell
or
Schneider,
has
built
their
own
management
system
and
often
used
their
own
radio
protocol.
Today,
these
systems
are
still
not
interoperable.
A
Honeywell
monitoring
system
cannot
supervise
Schneider
sensors
for
example.
Furthermore,
most
of
the
systems
currently
require
installation
by
specialized
companies,
and
are
not
yet
well
promoted
in
the
consumer
market.
This
leads
to
a
lack
of
knowledge
by
consumers
about
the
Smart
Home
solutions
that
exist
already.
Generally,
home
automation
is
promoted
only
in
new
buildings,
or
in
the
luxury
housing
market,
which
conveys
the
impression
to
consumers
that
these
solutions
are
expensive
and
targeted
only
at
high-‐end
homes.
Also,
consumers
have
difficulty
understanding
what
benefits
the
Smart
Home
can
deliver,
and
are
not
sufficiently
impressed
by
the
promises.
For
example,
the
potential
of
achieving
a
modest
5%
to
10%
saving
in
the
gas
and
electricity
bill
does
not
usually
seem
sufficient
to
justify
investment
in
a
Home
Energy
management
solution.
The
main
barriers
then
to
adoption
are:
• Lack
of
interoperability
between
systems
suppliers
• Requirement
for
onsite
installation
by
professionals
• Lack
of
consumer
awareness
• Perception
of
Smart
Home
as
costly
and
complex,
reserved
for
luxury
housing
• Insufficient
tangible
benefits
10. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
10
Main
market
drivers
At
SoftAtHome
we
think
that
many
drivers
are
emerging
that
will
accelerate
Smart
Home
market
growth.
Broadband
is
now
mainstream,
and
according
to
analyst
firm
Point
Topic,
it
reached
more
than
600
million
households
at
the
end
of
Q1
2012.
Internet
connectivity
will
continue
to
grow
via
different
technologies,
including
ADSL,
VDSL2,
cable,
and
fiber,
as
well
as
mobile
broadband
4G/LTE.
This
Internet
connectivity
is
key,
because
it
makes
it
feasible
to
deploy
remote
monitoring
applications,
and
delivers
the
power
and
flexibility
of
cloud
computing
platforms
into
the
home.
The
green
movement
is
also
a
big
factor
driving
the
energy
management
market.
According
to
the
US
Department
of
Energy’s
Lawrence
Berkeley
National
Laboratory,
households
generate
25%
of
the
country’s
entire
energy
bill,
and
by
following
recommendations
on
energy
management;
the
average
homeowner
could
reduce
their
energy
bill
by
up
to
50%.
Homes
will
need
to
get
Smarter
to
manage
power
consumption
better,
to
host
electric
cars,
and
to
manage
power
generation
if
they
have
solar
panels
installed,
for
example.
Consumers
are
willing
now
to
control
or
reduce
their
power
consumption,
not
only
for
cost
reasons
but
also
to
follow
their
social
conscience.
Regulation
will
also
play
an
important
role
in
encouraging
smart
energy
management.
This
is
the
case
in
Germany,
where
the
government
has
mandated
an
end
to
the
use
of
nuclear
energy
by
2020.
In
the
UK
the
government
has
stated
that
all
homes
must
be
equipped
with
smart
meters
by
2019.
Consumers
are
now
used
to
controlling
many
aspects
of
their
lives
from
their
personal
screens,
whether
smartphones,
tablets,
or
PCs.
It
will
therefore
come
naturally
to
consumers
to
extend
their
usage
of
these
devices
from
media
consumption
to
the
control
of
their
home.
The
increasing
number
of
screens
in
the
home
following
the
arrival
of
smartphones
and
tablets,
based
on
open
systems
makes
it
easy
for
service
providers
to
set
up
user
interfaces
to
Smart
Home
applications
in
the
home.
There
is
no
more
need
for
specific
and
costly
screens
to
manage
home
automation
systems.
The
screen
can
be
shared
with
other
media
applications,
so
reducing
the
cost
for
the
consumer,
and
easing
market
development
for
Smart
Home
suppliers.
Finally,
wireless
standards
are
emerging
from
a
new
generation
of
systems
from
home
automation
providers.
Some
of
these
providers,
including
Control4,
Creston,
Legrand
and
Schneider,
are
now
using
Zigbee.
Meanwhile
Z-‐wave
is
being
used
by
other
notable
companies
in
the
home
automation
business,
such
as
Motorola,
ADT
or
Verizon.
These
two
wireless
radio
protocols
are
now
dominant
in
the
Smart
Home
market.
Another
important
emerging
wireless
radio
standard
is
DECT
ULE
(Ultra
Low
Energy).
This
is
an
evolution
of
the
DECT
standard,
which
emerged
originally
for
cordless
telephony
in
the
home,
to
support
local
wireless
data
communication
with
very
low
energy
consumption
for
the
terminals.
11. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
11
DECT
ULE
is
an
interesting
and
promising
technology
for
telecom
operators,
since
it
can
leverage
their
existing
Home
Gateway
installed
base
that
are
equipped
with
integrated
DECT
base
stations.
The
main
drivers
for
Smart
Home
are
• Mainstream
broadband
opening
the
field
for
remote
monitoring
and
cloud
computing
• Green
tendency
to
smart
energy
management
• Regulation
with
Government
incentives
to
reduce
power
consumption
or
to
reduce
healthcare
costs
• Consumer’s
familiarity
with
the
control
of
appliances
from
their
screens
(Smartphone,
tablet,
PC)
• Wireless
standards
converging
around
Zigbee,
Z-‐wave
and
DECT
ULE
12. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
12
Service
Providers,
a
new
market
channel
Business
models
for
the
Smart
Home
are
evolving.
This
market
was
traditionally
organized
around
two
channels.
One
was
the
professional
installation
by
a
systems
integrator
or
an
electrician.
The
second
one
was
the
“Do
It
Yourself”
model,
where
customers
familiar
with
technology
and
electrical
wiring,
bought
their
equipment
in
retail
shops
and
installed
everything
by
themselves.
Over
the
last
year,
Service
Providers
have
emerged
as
a
third
channel.
They
see
Smart
Home
as
a
way
to
leverage
existing
customer
relationships
to
add
a
new
source
of
revenue
and
improve
customer
retention.
Service
providers
are
of
course
telecom
operators,
cable
operators
but
also,
less
intuitively
for
this
new
market,
broadcast
operators.
Telecom
and
cable
operators
are
used
managing
IP
networks
and
see
Smart
Home
as
a
natural
extension
of
their
ability
to
manage
their
customer’s
home
network.
Broadcast
operators
are
facing
tough
competition
from
telecom
and
cable
worlds
but
also
from
OTT
providers.
In
order
to
offer
competitive
services,
they
need
to
offer
video
on
demand,
enriched
EPG,
catch
up
TV,
gaming,
etc.
The
only
way
to
deliver
these
enriched
new
services
is
to
introduce
IP
technology
and
to
deploy
hybrid
boxes
(using
broadcast
DVB
alongside
IP
technologies).
Broadcast
operators
are
already
moving
to
IP
technology
and
their
customer
call
centers
are
handling
home
network
issues
for
their
customers.
So
the
Smart
Home
could
be
an
interesting
avenue
with
some
economies
of
scale,
for
broadcast
operators
too.
Service
providers
have
two
ways
to
address
the
market:
• B2C:
Direct
relationships
between
Service
Providers
and
customers
• B2B2C:
Service
Providers
offer
a
platform
that
can
be
used
by
utilities
to
deliver
their
services
(electricity,
gas,
watering,
security,
…)
Service
Providers
can
address
their
own
customers
directly,
as
is
being
done
by
Verizon,
which
launched
its
service
“Home
monitoring
and
control”
in
October
2011.
This
service
focuses
on
two
markets:
energy
control,
and
security
through
home
monitoring.
A
starter
kit
between
$70
and
$220
includes
basic
equipment
that
can
be
connected
in
the
home.
There
is
a
monthly
fee
of
$10,
for
which
consumers
get
unlimited
remote
access
to
their
home
equipment.
It
is
significant
that
while
this
offer
is
primarily
pitched
at
Verizon’s
own
customers,
it
will
be
made
available
to
users
of
other
broadband
services
as
well,
a
Telco’s
own
version
of
OTT.
This
will
help
Verizon
chase
new
customers
thanks
to
an
innovative
service
that
is
not
available
yet
from
all
other
Service
Providers.
It
also
has
the
potential
to
churn
away
other
providers’
mobile
customers.
Examples
of
functions
provided
by
such
services
are:
• Set
up
vacation
mode
that
sends
messages
when
something
has
happened
• Pass
code-‐activated
door
locks
that
lock
or
unlock
the
home
remotely
whenever
the
consumer
wants
13. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
13
• Control
of
the
home
via
the
Home
Control
dashboard
on
a
TV,
smartphone,
tablet
or
PC
• Energy
monitoring
via
a
power
sensor
installed
in
the
wiring
box
by
an
electrician
Another
example
in
the
energy
management
domain
is
the
collaborative
project
Energy@home
led
by
Telecom
Italia
with
Electrolux,
Enel
and
Indesit.
This
is
a
first
step
towards
a
Smart
grid
that
will
allow
continuous
real
time
bidirectional
information
exchange
between
electricity
suppliers
and
appliances
in
the
house.
It
enables
customers
to
manage
their
energy
behavior,
to
allow
for
varying
power
supply
availability
and
price.
Service Providers’ role
Service
Providers
can
really
help
the
Smart
Home
market
progress
from
nice-‐to-‐have
to
must-‐have
status.
Service
Providers
can
market
and
promote
new
technologies
to
the
mass
market.
They
can
conduct
marketing
campaigns
that
explain
the
tangible
benefits
for
consumers
from
these
new
technologies.
Offers
that
are
purely
linked
to
new
technology
are
not
so
easy
to
promote
to
consumers.
But
operators
were
able
to
promote
services
such
as
video
on
demand
and
Voice
over
IP
because
of
their
clear
benefits.
Service
providers
can
achieve
the
same
results
with
the
Smart
Home.
Furthermore,
established
providers
already
have
direct
and
trusted
customer
relationships
that
can
be
leveraged
to
extend
service
offerings
beyond
quadruple
play.
Service
Providers
are
local
players
and
have
strong
customer
intimacy
unlike
global
players
such
as
Apple
or
Google.
They
have
agencies
close
to
customer
houses
that
can
be
used
to
develop
awareness.
Providers
can
send
technicians
to
customer
premises
to
install
or
to
repair
Smart
Home
solutions.
Operators
are
good
at
delivering
managed
services.
They
already
monitor
key
elements
of
the
future
Smart
Home,
such
as
the
Home
Gateway
(HGW)
or
the
Set
Top
Box
(STB).
The
HGW
is
THE
always-‐on
device
in
the
home
delivering
broadband
connectivity
to
all
home
devices.
The
STB
manages
audio
video
services
and
renders
content
on
the
TV.
Both
devices
have
evolved
to
become
multimedia
centers
providing
a
single
place
to
store,
index
and
access
most
of
the
home’s
digital
content.
Service
Providers
can
offer
critical
services
with
a
high
availability.
For
example,
voice
services
are
often
delivered
with
an
availability
time
of
at
least
99,999%.
This
capacity
is
key
for
security
or
healthcare
markets
where
Service
Providers
can
also
provide
Internet
and
power
backup
solutions.
Service
Providers
can
offer
strong
post-‐sales
services
with
hotline
and
online
support
to
customers
to
resolve
their
home
network
problems.
These
services
can
readily
be
expanded
to
cover
the
Smart
Home
domain.
14. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
14
Service
Providers
have
multi-‐screen
strategies
and
offer
multimedia
multi-‐screen
applications.
It
will
be
simple
for
them
to
then
offer
convergent
Smart
Home
applications
that
are
easy
and
intuitive
to
use,
on
mobile
phones,
TVs,
PCs,
or
tablets.
Finally,
Service
Providers’
boxes
that
are
already
located
in
customer’s
homes
can
be
used
as
service
delivery
platforms
for
Smart
Home
services.
Service
providers
can
leverage
these
existing
devices
to
support
Smart
Home
applications
with
a
powerful
software
solution.
They
have
a
strategic
advantage
here,
as
they
don’t
need
to
deploy
new
equipment
in
the
home.
They
can
also
rapidly
create
a
mass
market
thanks
to
the
number
of
addressable
customers.
Key
assets
of
Service
Providers
include:
• Capacity
to
market
new
technologies
• Existing
and
trusted
customer
relationships
• Customer
intimacy
and
local
presence
• Ability
to
deliver
and
support
critical
managed
services
• Intuitive
multi-‐screens
applications
• Devices
already
onsite
for
Smart
Home
service
delivery
The role of the Service Providers’ box
Service
Providers
can
deliver
their
services
through
any
combination
of
the
Home
Gateway,
the
Set
Top
Box
or
any
single
device
depending
of
the
operator’s
service
delivery
strategy.
Home
Gateways
usually
manage
wireless
protocols
such
as
WiFi,
and
even
DECT
in
the
case
of
the
more
sophisticated
devices.
In
2012,
an
evolution
of
DECT
known
as
DECT
ULE
(Ultra
Low
Energy)
is
under
standardization
at
the
DECT
Forum
and
ETSI.
Evaluations
by
Service
Providers
are
ongoing
and
the
first
products
are
expected
in
2013.
DECT
ULE
could
be
a
disruptive
technology
in
the
Smart
Home
because
it
operates
in
a
frequency
range
(1.9GHz)
that
is
far
less
crowded
than
the
2.4GHz
used
by
WiFi
and
Zigbee
protocols.
This
makes
it
ideally
suited
to
Smart
Home
applications,
and
is
supported
by
the
latest
generation
of
DECT
chipsets.
It
will
enable
Service
Providers
to
offer
connectivity
in
the
HAN
(Home
Area
Network)
from
the
Gateway,
which
can
also
host
additional
wireless
protocols
such
as
Zigbee
or
Z-‐wave
by
simply
adding
a
dongle.
Service
Providers
can
offer
simple
mechanisms
to
pair
and
to
manage
Smart
Home
appliances
from
the
Gateway,
whatever
radio
protocol
is
in
use.
The
Set
Top
Box
manages
all
media
services
rendered
on
the
TV.
Service
Providers
can
use
their
Set
Top
Box
to
provide
easy,
intuitive
user
interfaces
to
consumers
via
the
TV.
Service
Provider
boxes
usually
host
a
web
server
to
enable
local
configuration
as
well
as
remote
access.
Service
Providers
can
easily
reuse
this
web
server
to
host
specific
applications
linked
to
the
Smart
Home.
The
Service
Provider’s
box
can
therefore
be
the
software
services
platform
hosting
specific
Smart
Home
applications.
The
box
can
become
the
home
15. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
15
communication
center
and
even
integrate
a
rules
engine
that
detects
all
kinds
of
events,
such
as
intrusion
detection;
smoke
detection;
network
security
breach
and
door
unlocking.
It
can
then
take
appropriate
actions,
such
as
sending
emails
or
SMS
to
warn
users
or
companies
contracted
to
provide
assistance.
Service
Providers
can
offer
a
unified
view
of
all
home
appliances,
such
as
sensors,
motion
detectors,
and
cameras
in
addition
to
phones,
PC
and
tablets.
This
is
possible
thanks
to
a
home
topology
discovery
mechanism
hosted
on
the
box
that
monitors
all
devices
of
the
home
across
a
variety
of
connection
types,
like
Ethernet,
WiFi,
DECT,
Power
Line
(PLC),
Bluetooth,
Zigbee,
and
Z-‐wave.
As
such
boxes
evolve,
Service
Providers
will
be
in
a
position
to
help
consumers
manage
their
entire
home
network
and
provide
support.
At
the
same
time,
embedded
diagnostic
tools
will
help
consumers
solve
many
of
their
own
connectivity
problems.
With
all
these
developments,
the
Service
Provider’s
box,
powered
by
open,
carrier-‐class
innovative
software,
can
become
the
service
delivery
platform
of
the
Smart
Home.
The
SoftAtHome
Operating
Platform
(SOP)
is
an
example
of
such
software
enabling
all
these
applications.
Smart
Home
services
delivery
through
Service
Provider’s
box
16. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
16
Conclusion
To
remain
competitive,
Service
Providers
must
perpetually
differentiate.
We
suggest
an
avenue
extending
beyond
quadruple
play
into
a
fifth
component.
The
Smart
Home
could
be
this
fifth-‐play.
It
answers
unmet
needs
and
desires
of
residential
customers
to
better
secure
and
manage
their
environment
financially
but
also
as
greener
citizens.
With
their
customer
relations,
Service
Providers
can
create
a
strong
strategic
advantage
here.
Both
network
operators
and
Pay-‐TV
platforms
are
well
placed
to
move
forward
in
this
market
by
stimulating
customer
awareness
of
what
is
already
possible
and
thus
accelerating
rate
of
adoption.
A
service
delivery
platform
in
the
home
such
as
the
SoftAtHome
Operating
Platform
is
a
key
element
for
Service
Providers
to
build
an
open,
innovative
and
reliable
Smart
Home
Offering.
17. Service
Providers
&
the
Smart
Home
White
Paper
by
SoftAtHome
17
Appendix:
List
of
references
1. “Telecom
operators,
let’s
face
it”,
Arthur
D.
Little
Exane
BNP
Paribas.
Antoine
Pradayrol,
Didier
Levy.
March
2012.
2. “Smart
Home
Market
Opportunities:
Global
Perspectives”.
Strategy
Analytics.
Billa
Ablondi.
June
2012.
3. “Service
Provider
Smart
Home.
Applications:
US
Opportunity
Assessment
2011-‐
2015”.
Strategy
Analytics,
Multiplay
Market
Dynamics
Service.
Ben
Piper.
January
2011.
4. “Smart-‐home
strategies:
Verizon
and
DT
show
that
OTT
is
the
only
way
to
go”.
Informa
Telecoms
&
Media,
Andrew
Ladbrook.
April
16th
,
2012.
5. “Home
Automation
and
Monitoring”.
ABI
research.
Sam
Lucero,
Jeff
Orr.
April
29th
,
2011.
6. “Smart
Homes
and
Home
Automation”.
Berg
Insight.
Alan
Varghese.
July
2011.
For
further
information
or
to
contact
the
author:
lionel.gremeau@softathome.com