SmartDriver Technology
Presentation March 2011
Is first oil change
Will they           for free enough?
come back?




   Will they open
   our mail?
SmartDriver and You…
•  A leading edge technology that literally tethers the
   dealer to the customer 24/7
•  SmartDriver will give you a distinct marketing
   advantage over your competition, because this
   technology simply has not been available to
   automobile dealers until now.
•  As a retention tool, Smartdriver puts you the dealer,
   in the drivers seat and ‘in control’ of your customer
   like never before.
SmartDriver and You…
•  A state of the art cutting edge technology that
   literally tethers the dealer to the customer 24/7
•  A SmartDriver dealer has access to the on board
   diagnostic (OBD) data as as it happens in ‘real-
   time’ regardless of where your customer is located.
•  A SmartDriver dealer can reach out and touch their
   customer with timely relevant specials based on
   ‘real-time’ miles and customer needs.
•  A SmartDriver dealer knows when their customer
   as an alert or a warning light the minute it happens,
   allowing them to market their customer based on
   the customers individual needs in a timely manner.
What is SmartDriver?
•  An On-Board vehicle diagnostics technology that
   analyzes and communicates OBD, GPS and
   Accelerometer data to a centralized database
•  SmartDriver uses a patented data stream mining
   algorithm to perform real time data analysis
•  Real time data is streamed via an integrated
   cellular modem to a server where the data can be
   viewed by the dealership and the end user
   (dealership customer)
  –  On chip data analysis keeps data network bandwidth and
     cost to a minimum
What is SmartDriver?
•  SmartDriver was developed through grants from the
   US Military and Government
•  Fleet companies are using SmartDriver to manage
   their fleets and driver behavior/activity
•  SmartDriver has two sides to its award winning*
   technology
  –  Dealership web portal, functionality and reporting
  –  Customer web portal, functionality and reporting


             Now Available to Progressive Automotive Dealers



  *Frost & Sullivan Enabling Technology Award Winner 2010
What data does SmartDriver provide?

•  Complete Engine Control Module (ECM)
   data set
•  Real time diagnostics and predictive vehicle
   health alerts
•  Emissions monitoring
•  GPS based location
•  Accelerometer High-G events

    All the Service & Maintenance Data At Your Finger Tips!
SmartDriver Dealership Benefits
•  Personalize service offering based on actual vehicle data,
   not guesswork
   –  Real time mileage
   –  Real time vehicle alerts/warnings
•  Your customers are literally “tethered” to the dealership,
   ensuring buyers become long term clients

•  Just in time marketing…the exact service at exactly the right
   time…never annoying service reminders or ineffective direct
   mail programs

•  Proactive diagnostic services, you are calling the customer
   with diagnostic information as soon as it happens
SmartDriver Dealership Benefits
•  Increased service revenue
   –  More service ups
   –  Additional parts and labor sales per repair order


•  Increased Customer Retention and Owner Loyalty
   –  Be the first to help when your customer in case of an accident
   –  Proactive vehicle diagnostic program
   –  Additional car sales from loyal customers


•  Savings
   –  Service reminders, direct mail programs, flyer, newspaper adds that
      only generate 2% to 3% returns
SmartDriver Dealership Dashboard
SmartDriver Car Owner Benefits
•  Power to the People! Owners now have access to the
   information to make informed service decisions
   –  Takes the guess work out of vehicle maintenance
       •  Predictive vehicle health warnings helps you make repairs before they
          become costly
       •  Service and recall notices from the dealer
       •  Owners can now budget and plan for service
•  Fuel savings calculator
   –  Optimize fuel economy via good driving habits
•  Teenage driver alerts
   –  Monitor driving behavior
   –  Monitor teen location with Geo Fencing
•  GPS enabled vehicle theft recovery
•  Real time accident alerts via on board accelerometer
SmartDriver Features
•    Car Owner
      –    Diagnostic Alerts
      –    Predictive Vehicle Health Warnings
      –    Health Monitoring Reports
      –    Emissions Monitoring
      –    Recall Notices
      –    Maintenance Reminders
      –    Fuel Savings Calculator
      –    Low Battery Alerts
      –    GPS for Parental Controls
      –    GPS for Theft Protection
•    Dealer
      –    Real-time diagnostics – Proactively approach clients
      –    Maintenance Reminders – Based on actual mileage
      –    Targeted Marketing
      –    High-G Event Reporting – roadside assistance
SmartDriver Dealership Customer Dashboard
ROI Calculator
                                      Increased Repair Order Count
              *%     *Average                Additional                        Additional Monthly
         Improvement $ / R. O.         Parts and Labor Sales                 Parts and Labor Gross Yearly
             15%       $250                   $35,063                                $19,284       $231,413

                                      Increased Repair Order Sales
          *Increased   *Parts /        *Average        Additional Additional    Additional Monthly
         Labor Hours Labor Ratio Effective Labor Rate Labor Sales Parts Sales Parts and Labor Gross Yearly
              0.25       0.8              $85           $19,869     $15,895           $19,670       $236,041

                                                              Total Additional Gross Profit        $467,453

                   Service and Parts Marketing Savings                             Monthly           Yearly
 ory and or Dealer Direct Mail Programs                                              $600            $7,200
vice Reminder Programs                                                              $1,000          $12,000
 Flyer and or Community Papers                                                       $100            $1,200
wspapers and Magazines                                                               $100            $1,200
                                                                                 Total Savings      $21,600




         *Double click the yellow square to see your profit grow!
SmartDriver In Review
•  Award winning technology gives the dealer and
   owner access to the all the vehicle data

•  Connect with customers in real time

•  Customer retention on steroids – the dealer is
   literally tethered to every car you sell

•  100% Customer privacy protected
Questions?
Backup
SmartDriver Technical Feature Details
•    Vehicle Details
      –    Odometer/Distance driven
      –    Ignition status
•    Fuel Efficiency
      –    Current average fuel economy
      –    Fuel economy history, trend analysis, and significant change detection
      –    Total fuel consumed during defined period
      –    Fuel Savings Calculator:
             •    Quantify effects of speeding, acceleration and idling on fuel economy with predictive modeling
             •    Quantify effects of fuel sub-system parameters on fuel economy by predictive modeling
      –    Identify fuel rich and lean vehicles
      –    Benchmark fuel systems for depreciation analysis and maintenance
      –    Policy-based fuel efficiency monitoring and alert generation
      –    Fuel tank level analytics for detecting fuel tank fill-ups and fuel-thefts
•    Health Monitoring using Predictive Data Mining
      –    Vehicle Health scoring and reporting
      –    Fault-codes provide diagnostic information with high confidence
      –    Warnings generated by proprietary library of advanced health tests running onboard
      –    Detecting vehicle problems affecting fuel economy
      –    Battery health
      –    Engine misfire detection
      –    ABS lamp status
      –    Coolant temperature monitoring
SmartDriver Technical Feature Details
•    Maintenance Information
      –    Recall alerts
      –    Cost of maintenance per miles analysis
      –    Cost-saving tools for optimizing maintenance

•    Driver Behavior Analysis
      –    Driver performance scoring based on accelerometer, OBD, GPS and contextual data
      –    Company policy-based alerts based on driver behavior
      –    Percent of time spent idling
      –    Total drive time
      –    Distance traveled by each driver
      –    PTO usage reporting
      –    Seat-belt usage
      –    Hours of service (USTRC compliant)
      –    High acceleration event detection:
             •    Sharp turn monitoring
             •    High speed tailgating detection

      –    Speed limit violation detection
•    Emissions Analysis
      –    Smog/Emission check
      –    MIL Light status
      –    Check emissions sub-system:
             •    Active emissions codes
             •    A?C system refrigerant
             •    Heated catalyst
             •    EGR system
             •    Evaporative System
             •    Fuel System
             •    Oxygen sensor heater
             •    Secondary air system
             •    Emissions status

      –    EPA Smartway greenhouse emissions scoring
      –    Nox, CO2, CO, HC monitoring

Smart driver 3-11.v5

  • 1.
  • 2.
    Is first oilchange Will they for free enough? come back? Will they open our mail?
  • 3.
    SmartDriver and You… • A leading edge technology that literally tethers the dealer to the customer 24/7 •  SmartDriver will give you a distinct marketing advantage over your competition, because this technology simply has not been available to automobile dealers until now. •  As a retention tool, Smartdriver puts you the dealer, in the drivers seat and ‘in control’ of your customer like never before.
  • 4.
    SmartDriver and You… • A state of the art cutting edge technology that literally tethers the dealer to the customer 24/7 •  A SmartDriver dealer has access to the on board diagnostic (OBD) data as as it happens in ‘real- time’ regardless of where your customer is located. •  A SmartDriver dealer can reach out and touch their customer with timely relevant specials based on ‘real-time’ miles and customer needs. •  A SmartDriver dealer knows when their customer as an alert or a warning light the minute it happens, allowing them to market their customer based on the customers individual needs in a timely manner.
  • 5.
    What is SmartDriver? • An On-Board vehicle diagnostics technology that analyzes and communicates OBD, GPS and Accelerometer data to a centralized database •  SmartDriver uses a patented data stream mining algorithm to perform real time data analysis •  Real time data is streamed via an integrated cellular modem to a server where the data can be viewed by the dealership and the end user (dealership customer) –  On chip data analysis keeps data network bandwidth and cost to a minimum
  • 6.
    What is SmartDriver? • SmartDriver was developed through grants from the US Military and Government •  Fleet companies are using SmartDriver to manage their fleets and driver behavior/activity •  SmartDriver has two sides to its award winning* technology –  Dealership web portal, functionality and reporting –  Customer web portal, functionality and reporting Now Available to Progressive Automotive Dealers *Frost & Sullivan Enabling Technology Award Winner 2010
  • 7.
    What data doesSmartDriver provide? •  Complete Engine Control Module (ECM) data set •  Real time diagnostics and predictive vehicle health alerts •  Emissions monitoring •  GPS based location •  Accelerometer High-G events All the Service & Maintenance Data At Your Finger Tips!
  • 8.
    SmartDriver Dealership Benefits • Personalize service offering based on actual vehicle data, not guesswork –  Real time mileage –  Real time vehicle alerts/warnings •  Your customers are literally “tethered” to the dealership, ensuring buyers become long term clients •  Just in time marketing…the exact service at exactly the right time…never annoying service reminders or ineffective direct mail programs •  Proactive diagnostic services, you are calling the customer with diagnostic information as soon as it happens
  • 9.
    SmartDriver Dealership Benefits • Increased service revenue –  More service ups –  Additional parts and labor sales per repair order •  Increased Customer Retention and Owner Loyalty –  Be the first to help when your customer in case of an accident –  Proactive vehicle diagnostic program –  Additional car sales from loyal customers •  Savings –  Service reminders, direct mail programs, flyer, newspaper adds that only generate 2% to 3% returns
  • 10.
  • 11.
    SmartDriver Car OwnerBenefits •  Power to the People! Owners now have access to the information to make informed service decisions –  Takes the guess work out of vehicle maintenance •  Predictive vehicle health warnings helps you make repairs before they become costly •  Service and recall notices from the dealer •  Owners can now budget and plan for service •  Fuel savings calculator –  Optimize fuel economy via good driving habits •  Teenage driver alerts –  Monitor driving behavior –  Monitor teen location with Geo Fencing •  GPS enabled vehicle theft recovery •  Real time accident alerts via on board accelerometer
  • 12.
    SmartDriver Features •  Car Owner –  Diagnostic Alerts –  Predictive Vehicle Health Warnings –  Health Monitoring Reports –  Emissions Monitoring –  Recall Notices –  Maintenance Reminders –  Fuel Savings Calculator –  Low Battery Alerts –  GPS for Parental Controls –  GPS for Theft Protection •  Dealer –  Real-time diagnostics – Proactively approach clients –  Maintenance Reminders – Based on actual mileage –  Targeted Marketing –  High-G Event Reporting – roadside assistance
  • 13.
  • 14.
    ROI Calculator Increased Repair Order Count *% *Average Additional Additional Monthly Improvement $ / R. O. Parts and Labor Sales Parts and Labor Gross Yearly 15% $250 $35,063 $19,284 $231,413 Increased Repair Order Sales *Increased *Parts / *Average Additional Additional Additional Monthly Labor Hours Labor Ratio Effective Labor Rate Labor Sales Parts Sales Parts and Labor Gross Yearly 0.25 0.8 $85 $19,869 $15,895 $19,670 $236,041 Total Additional Gross Profit $467,453 Service and Parts Marketing Savings Monthly Yearly ory and or Dealer Direct Mail Programs $600 $7,200 vice Reminder Programs $1,000 $12,000 Flyer and or Community Papers $100 $1,200 wspapers and Magazines $100 $1,200 Total Savings $21,600 *Double click the yellow square to see your profit grow!
  • 15.
    SmartDriver In Review • Award winning technology gives the dealer and owner access to the all the vehicle data •  Connect with customers in real time •  Customer retention on steroids – the dealer is literally tethered to every car you sell •  100% Customer privacy protected
  • 16.
  • 17.
  • 18.
    SmartDriver Technical FeatureDetails •  Vehicle Details –  Odometer/Distance driven –  Ignition status •  Fuel Efficiency –  Current average fuel economy –  Fuel economy history, trend analysis, and significant change detection –  Total fuel consumed during defined period –  Fuel Savings Calculator: •  Quantify effects of speeding, acceleration and idling on fuel economy with predictive modeling •  Quantify effects of fuel sub-system parameters on fuel economy by predictive modeling –  Identify fuel rich and lean vehicles –  Benchmark fuel systems for depreciation analysis and maintenance –  Policy-based fuel efficiency monitoring and alert generation –  Fuel tank level analytics for detecting fuel tank fill-ups and fuel-thefts •  Health Monitoring using Predictive Data Mining –  Vehicle Health scoring and reporting –  Fault-codes provide diagnostic information with high confidence –  Warnings generated by proprietary library of advanced health tests running onboard –  Detecting vehicle problems affecting fuel economy –  Battery health –  Engine misfire detection –  ABS lamp status –  Coolant temperature monitoring
  • 19.
    SmartDriver Technical FeatureDetails •  Maintenance Information –  Recall alerts –  Cost of maintenance per miles analysis –  Cost-saving tools for optimizing maintenance •  Driver Behavior Analysis –  Driver performance scoring based on accelerometer, OBD, GPS and contextual data –  Company policy-based alerts based on driver behavior –  Percent of time spent idling –  Total drive time –  Distance traveled by each driver –  PTO usage reporting –  Seat-belt usage –  Hours of service (USTRC compliant) –  High acceleration event detection: •  Sharp turn monitoring •  High speed tailgating detection –  Speed limit violation detection •  Emissions Analysis –  Smog/Emission check –  MIL Light status –  Check emissions sub-system: •  Active emissions codes •  A?C system refrigerant •  Heated catalyst •  EGR system •  Evaporative System •  Fuel System •  Oxygen sensor heater •  Secondary air system •  Emissions status –  EPA Smartway greenhouse emissions scoring –  Nox, CO2, CO, HC monitoring