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Utilizing Social Health Websites for Cognitive Computing 
Exploring the Potential of User-Generated Health Content for Clinical Decision Support Systems 
Harriëtte Smook 
h.smook@vu.nl 
28 October 2014
Cognitive Computing Systems 
‘Prostheses’ for human cognition 
Interact naturally: 
Machines & users should be closer to 
each other by enabling machines to 
understand human natural language 
Introduce a new generation of 
Clinical Decision Support Systems 
Expand human cognition: 
Ease processes, especially those 
with large data sets or data that 
requires human interpretation. 
Learn by being used: 
Humans often can easily detect machine 
errors. Systems usage can be arranged 
in such a way that humans understand 
the system and the problems it solves. 
Apple Siri 
Google Glass 
IBM Watson 
Why Cognitive Systems? IBM Research. Retrieved from http://www.research.ibm.com/cognitive-computing/why-cognitive-systems.shtml, accessed 16 July 2014. 
Lora Aroyo. CrowdTruth: The 7 Myths of Human Annotation. Cognitive Computing Forum 2014. Retrieved from http://www.slideshare.net/laroyo/truth-is-a-lie-7-myths-about-human-annotation-cogcomputing-forum-2014, accessed 28 October 2014.
Clinical Decision Support Systems 
IBM Watson 
2. Generates & evaluates! 
evidence-based hypothesis 
1. Understands ! 
human natural language 
& human communication 
3. Adapts & learns! 
from user selections 
& responses 
Transformational technologies combined 
Lora Aroyo. CrowdTruth: The 7 Myths of Human Annotation. Cognitive Computing Forum 2014. Retrieved from http://www.slideshare.net/laroyo/truth-is-a-lie-7-myths-about-human-annotation-cogcomputing-forum-2014, accessed 28 October 2014
How can Health 2.0 help cognitive computing systems? 
HealthUnlocked ? Health Tracking Tools: 
+ Social Health Websites: 
! 
PatientsLikeMe 
= 
! 
… 
! 
Collaboration of patients, medical experts and researchers 
Collective aggregation of information, experiences and data 
Tools for collecting, tracking and sharing health information: 
• Monitoring new treatments 
• Collecting real-world experiences 
• Patients have more explicit control over their own data
How can health 2.0 help cognitive computing systems? 
My patient has 
acute coryza! 
+ = 
The crowd provides human perspectives: 
Crowdsourcing Human Semantics 
New generation of 
Clinical Decision 
Support Systems 
Doctors Patients Health-aware citizens 
Experts provide 
formal knowledge 
Well, I only have 
a cold.
How to utilize user-generated health content as 
training data for cognitive computing systems? 
2. Data Analysis 3. Create Ground Truth Data 
Representativeness 
Validity 
Consistency 
Compare with existing 
Watson data 
1. Gather the data 
PatientsLikeMe 
Publicly available pages
Data Analysis 
Important aspects for obtaining widespread health data 
Coverage of different 
medical conditions 
> 500 conditions 
Availability of different 
kinds of data 
Diverse health 
tracking tools 
Consistency in the 
used vocabulary 
43% of the symptoms 
covered by UMLS 
Cultural and geographical 
dispersion of users 
> 260.000 users 
Website in English 
PatientsLikeMe (PLM) 
Catherine Arnott Smith and Paul J Wicks. Patientslikeme: Consumer health vocabulary as a folksonomy. In AMIA annual symposium proceedings, vol. 2008, p. 682. American Medical Informatics Association, 2008.
PLM Data Analysis 
Demographic analysis:! 
• Data analysis in terms of demographics & population 
• Countries of residence, gender & age 
Analysis of top-reported conditions:! 
• Prevalence on PLM vs. prevalence in the U.S. 
• Demographics per top-reported condition vs. official health statistics: 
• Gender, peak age & onset age 
Analysis of top-reported treatments:! 
• Top-reported treatments vs. official drug prescription statistics 
• PLM treatments per top-reported condition vs. officially listed treatments in U.S. 
Lexical Analysis:! 
• PLM conditions and treatments compared with official medical terminology (UMLS)
PLM Data Characteristics 
373600 Patients 
Age Gender 
Gender per age category 
233153 Unique members 
99274 U.S. members 
697 Conditions 
Current age 
Onset age 
432 Conditions 
Reported treatments 
Perceived effectiveness of treatments 
1617 Treatments 
Current patients 
Stopped patients 
Adherence 
Burden 
Costs 
Current duration 
Past duration 
Severity of side effects 
1257 Treatments 
Reported purpose 
Perceived effectiveness per purpose 
1172 Treatments 
Top reported dosages 
1032 Treatments 
Top reasons why people stopped 
663 Treatments 
Top reported side effects 
663 Conditions 
Current patients 
Gender 
Primary condition 
Condition status 
Top reported symptoms
Demographic Analysis 
Countries of residence, gender and age 
37% of PatientsLikeMe’s members lives in the United States 
Other 
United States 
United States 
United Kingdom 
Canada 
Australia 
India 
South Africa 
Ireland 
New Zealand 
Other 
37,2% 
4,2% 
2,7% 
1,1% 
0,8% 
0,3% 
0,3% 
0,2% 
51,7%
The dataset is biased towards women 
Percentage of all members 
10 
9 
8 
7 
6 
5 
4 
3 
2 
1 
0 
Gender ratio 
0 – 4 5 – 9 10 – 14 15 – 19 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 – 69 70 – 74 75 – 79 
Age category 
0,5 
1,4 
3,1 
5,6 
8,4 
9,8 
9,4 
8,8 
6,9 
5,8 
4,4 
3 
1,1 
0,1 0,1 0,2 
0,6 
1,1 
1,9 
2,6 
3 3,1 3,2 3,1 
2,6 2,7 
2,4 
1,6 
0,6 
0,1 0,2 0,2 
Male: 1 Female: 2,35
Percentage 
18 
16 
14 
12 
10 
8 
6 
4 
2 
0 
People aged 30 - 70 are overrepresented 
USA PLM USA 
0 – 4 5 – 9 10 – 14 15 – 19 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 – 69 70 – 74 75 – 79 
Age category 
1,6 
3,4 
6,7 
11 
15,1 
16,7 
15,6 
14,3 
11 
9,2 
6,5 
3,9 
1,3 
0,2 0,4 0,4 
2,4 
3,2 
4,4 
5,7 
6,6 
7 7,2 6,7 
6,2 
6,8 6,6 6,9 7,1 6,5 6,6 6,7
Top-reported conditions 
Are more prevalent on PatientsLikeMe than in the United States 
Condition PLM US US 
1 Fibromyalgia 21,4% 2% 
2 Multiple Sclerosis! 
! 
19,3% 0,1% 
3 Major Depressive Disorder 8,7% 6,7% 
4 Generalized Anxiety Disorder 7% 3,1% 
5 Chronic Fatigue Syndrome 6,6% 0,3% 
6 Parkinson’s Disease 6,6% 0,3% 
7 Epilepsy 4,5% 0,2% 
8 Rheumatoid Arthritis 2,4% 0,6% 
9 Amyotrophic Lateral Sclerosis 3,3% 0,01% 
10 Post-Traumatic Stress Disorder 3,4% 3,6% 
U.S. most prevalent conditions are mainly related to heart disease and overweight
Demographics per condition 
Gender 
Women are overrepresented in all top conditions on PatientsLikeMe 
Peak age 
PLM patients suffering from mental health conditions are remarkably older than the peak age 
PLM patients suffering from conditions common among elderly are remarkably younger 
Onset age 
PLM patients suffering from mental health conditions experience these often already in their childhood
Top-reported treatments 
Are less popular prescription drugs in the U.S. 
Top-reported PLM treatments versus official U.S. rankings 
PLM Treatment U.S. rank 
1 Gabapentin 20 
2 Duloxetine n.a. 
3 Pregabalin n.a. 
4 Baclofen n.a. 
5 Clonazepam n.a. 
6 Copaxone n.a. 
7 Levothyroxine 2 
8 Tramadol 21 
9 Lamotrigine n.a. 
10 Bupropion n.a. 
Official U.S. rankings versus top-reported PLM treatments 
U.S. Treatment PLM rank 
1 Hydrocodone Paracetamol 13 
2 Levothyroxine Sodium 7 
3 Lisinopril 37 
4 Simvastatin 42 
5 Metoprolol 53 
6 Amlodipine 57 
7 Omeprazole 9 
8 Metformin 22 
9 Salbutamol 28 
10 Atorvastatin n.a. 
Frequently prescribed drugs in the U.S. are less popular on PLM
Lexical analysis 
The majority of the treatments and conditions is covered by UMLS 
Lexical tools:! 
• BeCas1 
• UMLS Metathesaurus 
Browser2 
• NCBO BioPortal Annotator3 
• RxTerms4 
All treatments and conditions from the data set are compared with UMLS! 
• Only 2 out of 1025 unique treatments & 9 out of 663 unique conditions are not covered: 
• Too general term (e.g. accidental fall) 
• Term is proposed and not yet included in UMLS or under discussion 
• Term is removed from UMLS 
• Term is not evidence-based and used by alternative healers 
1. http://bioinformatics.ua.pt/becas/#!/about 
2. http://uts.nlm.nih.gov/home.html 
3. http://bioportal.bioontology.org/annotator 
4. http://wwwcf.nlm.nih.gov/umlslicense/rxtermApp/rxTerm.cfm
Issues in utilizing user-generated health content 
as training data for cognitive computing systems 
Bias & Limitations Accessibility Privacy issues 
Each data source comes with bias and 
limitations that need to be considered 
Data is not easily accessible How to avoid?
Opportunities in utilizing user-generated health content as 
training data for cognitive computing systems 
Access to high coverage of 
(rare) medical conditions 
Access to patients and 
health-aware citizens as 
an intermediate between 
the general crowd and experts 
Knowledge from the 
patients’ perspective
In the future.. 
Perform analysis on data from 
alternative geographical contexts 
Perform analysis on data with 
different characteristics 
Generate better 
ground truth data

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Utilizing Social Health Websites for Cognitive Computing and Clinical Decision Support Systems

  • 1. Utilizing Social Health Websites for Cognitive Computing Exploring the Potential of User-Generated Health Content for Clinical Decision Support Systems Harriëtte Smook h.smook@vu.nl 28 October 2014
  • 2. Cognitive Computing Systems ‘Prostheses’ for human cognition Interact naturally: Machines & users should be closer to each other by enabling machines to understand human natural language Introduce a new generation of Clinical Decision Support Systems Expand human cognition: Ease processes, especially those with large data sets or data that requires human interpretation. Learn by being used: Humans often can easily detect machine errors. Systems usage can be arranged in such a way that humans understand the system and the problems it solves. Apple Siri Google Glass IBM Watson Why Cognitive Systems? IBM Research. Retrieved from http://www.research.ibm.com/cognitive-computing/why-cognitive-systems.shtml, accessed 16 July 2014. Lora Aroyo. CrowdTruth: The 7 Myths of Human Annotation. Cognitive Computing Forum 2014. Retrieved from http://www.slideshare.net/laroyo/truth-is-a-lie-7-myths-about-human-annotation-cogcomputing-forum-2014, accessed 28 October 2014.
  • 3. Clinical Decision Support Systems IBM Watson 2. Generates & evaluates! evidence-based hypothesis 1. Understands ! human natural language & human communication 3. Adapts & learns! from user selections & responses Transformational technologies combined Lora Aroyo. CrowdTruth: The 7 Myths of Human Annotation. Cognitive Computing Forum 2014. Retrieved from http://www.slideshare.net/laroyo/truth-is-a-lie-7-myths-about-human-annotation-cogcomputing-forum-2014, accessed 28 October 2014
  • 4. How can Health 2.0 help cognitive computing systems? HealthUnlocked ? Health Tracking Tools: + Social Health Websites: ! PatientsLikeMe = ! … ! Collaboration of patients, medical experts and researchers Collective aggregation of information, experiences and data Tools for collecting, tracking and sharing health information: • Monitoring new treatments • Collecting real-world experiences • Patients have more explicit control over their own data
  • 5. How can health 2.0 help cognitive computing systems? My patient has acute coryza! + = The crowd provides human perspectives: Crowdsourcing Human Semantics New generation of Clinical Decision Support Systems Doctors Patients Health-aware citizens Experts provide formal knowledge Well, I only have a cold.
  • 6. How to utilize user-generated health content as training data for cognitive computing systems? 2. Data Analysis 3. Create Ground Truth Data Representativeness Validity Consistency Compare with existing Watson data 1. Gather the data PatientsLikeMe Publicly available pages
  • 7. Data Analysis Important aspects for obtaining widespread health data Coverage of different medical conditions > 500 conditions Availability of different kinds of data Diverse health tracking tools Consistency in the used vocabulary 43% of the symptoms covered by UMLS Cultural and geographical dispersion of users > 260.000 users Website in English PatientsLikeMe (PLM) Catherine Arnott Smith and Paul J Wicks. Patientslikeme: Consumer health vocabulary as a folksonomy. In AMIA annual symposium proceedings, vol. 2008, p. 682. American Medical Informatics Association, 2008.
  • 8. PLM Data Analysis Demographic analysis:! • Data analysis in terms of demographics & population • Countries of residence, gender & age Analysis of top-reported conditions:! • Prevalence on PLM vs. prevalence in the U.S. • Demographics per top-reported condition vs. official health statistics: • Gender, peak age & onset age Analysis of top-reported treatments:! • Top-reported treatments vs. official drug prescription statistics • PLM treatments per top-reported condition vs. officially listed treatments in U.S. Lexical Analysis:! • PLM conditions and treatments compared with official medical terminology (UMLS)
  • 9. PLM Data Characteristics 373600 Patients Age Gender Gender per age category 233153 Unique members 99274 U.S. members 697 Conditions Current age Onset age 432 Conditions Reported treatments Perceived effectiveness of treatments 1617 Treatments Current patients Stopped patients Adherence Burden Costs Current duration Past duration Severity of side effects 1257 Treatments Reported purpose Perceived effectiveness per purpose 1172 Treatments Top reported dosages 1032 Treatments Top reasons why people stopped 663 Treatments Top reported side effects 663 Conditions Current patients Gender Primary condition Condition status Top reported symptoms
  • 10. Demographic Analysis Countries of residence, gender and age 37% of PatientsLikeMe’s members lives in the United States Other United States United States United Kingdom Canada Australia India South Africa Ireland New Zealand Other 37,2% 4,2% 2,7% 1,1% 0,8% 0,3% 0,3% 0,2% 51,7%
  • 11. The dataset is biased towards women Percentage of all members 10 9 8 7 6 5 4 3 2 1 0 Gender ratio 0 – 4 5 – 9 10 – 14 15 – 19 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 – 69 70 – 74 75 – 79 Age category 0,5 1,4 3,1 5,6 8,4 9,8 9,4 8,8 6,9 5,8 4,4 3 1,1 0,1 0,1 0,2 0,6 1,1 1,9 2,6 3 3,1 3,2 3,1 2,6 2,7 2,4 1,6 0,6 0,1 0,2 0,2 Male: 1 Female: 2,35
  • 12. Percentage 18 16 14 12 10 8 6 4 2 0 People aged 30 - 70 are overrepresented USA PLM USA 0 – 4 5 – 9 10 – 14 15 – 19 20 – 24 25 – 29 30 – 34 35 – 39 40 – 44 45 – 49 50 – 54 55 – 59 60 – 64 65 – 69 70 – 74 75 – 79 Age category 1,6 3,4 6,7 11 15,1 16,7 15,6 14,3 11 9,2 6,5 3,9 1,3 0,2 0,4 0,4 2,4 3,2 4,4 5,7 6,6 7 7,2 6,7 6,2 6,8 6,6 6,9 7,1 6,5 6,6 6,7
  • 13. Top-reported conditions Are more prevalent on PatientsLikeMe than in the United States Condition PLM US US 1 Fibromyalgia 21,4% 2% 2 Multiple Sclerosis! ! 19,3% 0,1% 3 Major Depressive Disorder 8,7% 6,7% 4 Generalized Anxiety Disorder 7% 3,1% 5 Chronic Fatigue Syndrome 6,6% 0,3% 6 Parkinson’s Disease 6,6% 0,3% 7 Epilepsy 4,5% 0,2% 8 Rheumatoid Arthritis 2,4% 0,6% 9 Amyotrophic Lateral Sclerosis 3,3% 0,01% 10 Post-Traumatic Stress Disorder 3,4% 3,6% U.S. most prevalent conditions are mainly related to heart disease and overweight
  • 14. Demographics per condition Gender Women are overrepresented in all top conditions on PatientsLikeMe Peak age PLM patients suffering from mental health conditions are remarkably older than the peak age PLM patients suffering from conditions common among elderly are remarkably younger Onset age PLM patients suffering from mental health conditions experience these often already in their childhood
  • 15. Top-reported treatments Are less popular prescription drugs in the U.S. Top-reported PLM treatments versus official U.S. rankings PLM Treatment U.S. rank 1 Gabapentin 20 2 Duloxetine n.a. 3 Pregabalin n.a. 4 Baclofen n.a. 5 Clonazepam n.a. 6 Copaxone n.a. 7 Levothyroxine 2 8 Tramadol 21 9 Lamotrigine n.a. 10 Bupropion n.a. Official U.S. rankings versus top-reported PLM treatments U.S. Treatment PLM rank 1 Hydrocodone Paracetamol 13 2 Levothyroxine Sodium 7 3 Lisinopril 37 4 Simvastatin 42 5 Metoprolol 53 6 Amlodipine 57 7 Omeprazole 9 8 Metformin 22 9 Salbutamol 28 10 Atorvastatin n.a. Frequently prescribed drugs in the U.S. are less popular on PLM
  • 16. Lexical analysis The majority of the treatments and conditions is covered by UMLS Lexical tools:! • BeCas1 • UMLS Metathesaurus Browser2 • NCBO BioPortal Annotator3 • RxTerms4 All treatments and conditions from the data set are compared with UMLS! • Only 2 out of 1025 unique treatments & 9 out of 663 unique conditions are not covered: • Too general term (e.g. accidental fall) • Term is proposed and not yet included in UMLS or under discussion • Term is removed from UMLS • Term is not evidence-based and used by alternative healers 1. http://bioinformatics.ua.pt/becas/#!/about 2. http://uts.nlm.nih.gov/home.html 3. http://bioportal.bioontology.org/annotator 4. http://wwwcf.nlm.nih.gov/umlslicense/rxtermApp/rxTerm.cfm
  • 17. Issues in utilizing user-generated health content as training data for cognitive computing systems Bias & Limitations Accessibility Privacy issues Each data source comes with bias and limitations that need to be considered Data is not easily accessible How to avoid?
  • 18. Opportunities in utilizing user-generated health content as training data for cognitive computing systems Access to high coverage of (rare) medical conditions Access to patients and health-aware citizens as an intermediate between the general crowd and experts Knowledge from the patients’ perspective
  • 19. In the future.. Perform analysis on data from alternative geographical contexts Perform analysis on data with different characteristics Generate better ground truth data