The document outlines key principles for managing business transformations, emphasizing a methodical and people-focused approach. It stresses the importance of clear communication, adapting business processes, and ensuring sponsor commitment. Additionally, it advises against unrealistic expectations and modifications to software, advocating for the use of 'out of the box' features.

1. “SAFE AS” Approach To Managing
Transformations
• Depth of “As Is” business process
• Breadth of Business Scenario listing
• Thoroughness of entrance/exit criteria
Scope
• Big-bang – Do we have enough commitment/maturity?
• Staggered – Walk before you run ?Approach
• Focus on people – ALWAYS!
• Avoid “Build it and they will come” approachFocus
• “Silver Bullet” expectation – Nip it in the bud
• Define what “success” means
• Communicate, Communicate, Communicate
Expectation management
• Be open to change business processes
• Adapt to “Out of the box” features of the softwareAvoid modification
• How committed are sponsors?
• Make sure commitment is “visible”Sponsorship
Suresh Gopalakrishnan sgk_00@yahoo.com 858.342.5241 (C)