1. SIVAKUMAR GANESAN
Email : siva_kumar_it@yahoo.co.in
Contact : 8939866613
Professional Summary
Overall 5 years and 6 months of Total Experience
• 4.8 yr Exp in Production control -TWS (Monitoring, Scheduling & Administration), Unix Server
Deployment
• IBM Certified Specialist – AIX (System p Administration)
• Trained in IT Infrastructure Management (Solaris, AIX, ITIL, TWS and TSM).
• Proficient with Autosys, Tivoli workload scheduler (TWS) 8.4, 8.5.1, 8.6(JSC 8.4, TDWC and command line)
• Good exposure in Netcool monitoring, HPSM, Maximo, Remedy.
• Experience in Incident, Change and problem management.
• Articulate communicator who can fluently speak the language of both people and technology, blending
technical expertise with interpersonal skills while interacting with the cross-functional teams, customers and
clients.
Skills
Skill Category Skill Type Skill Detail
Technical OS Aix 5.3, 6, Solaris 10
Technical Tool
TWS 8.4, 8.5.1, 8.6(JSC & CLI)
TWS 8.5.1, 8.6 (TDWC Web console)
Technical Tool Autosys, CA workload centre 7
Functional
Standard ITIL V3
Technical Tool Netcool
Technical Tool Lotus notes 8.5
Technical Tool Veritas netbackup 7.1
Technical Tool HPSM 7.11, Maximo
Education
• B.TECH. in Information Technology, PSVP Engg College, Anna University in 2008. 70%
• 12th
, SSV Mat Hr Sec School. 82%
• 10th,
SSV Mat Hr Sec School. 77%
Certification
• IBM System P administrator (AIX5L Ver 5.3), Certification No: 000-223.
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2. SIVAKUMAR GANESAN
Email : siva_kumar_it@yahoo.co.in
Contact : 8939866613
Work Experience
IBM India Pvt Ltd, Chennai Oct 2012 – till date
Senior Operations professional
Clients : Henkel , Belk, Saint Gobain
Responsibilities:
TWS and Autosys Batch operations & Scheduling team(Prod, Pre- Prod, Development & Backup):
• Create, Add, Modify, Delete a Job/Schedule/Calendar/Resources/Job & Schedule Dependencies
• Troubleshoot / handled issues like symphony file corrupt, message file full, File system corrupt,
• Troubleshoot security file corrupt issue, FTA linking and initialization issues and jobs stuck in INTRO.
• Monitor Netcool alerts for abends, failures, ready jobs, long running jobs and take necessary actions.
• Login SAP (T-Codes SM37, sm66, and nrz20), TWS, autosys consoles and take corrective actions if
required.
• Check backups on TSM, Netbackup .
• logging onto the appropriate ACD phone line, managing turnover
• Preparing reports on status of Batch and backup jobs & jobstreams.
• Hold, Release, Skip(Cancelp), Cancel of a Job / Schedule
• Run on Demand, Adhoc Request
• Job/Schedule Clean Up
• Set up a Task in TWS
• Switching & checking between current, Old and future plans in TWS
• Final Jobstream, Always jobstream
• check the script path for a job
• Set Limits/priority of jobstream/schedule
• set a Carry Forward schedule
• set start time,Latest start time,Scheduled time
• View the Status of a job/Schedule/Workstation in Plan
• View the job/Schedule/Workstation in Database
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3. SIVAKUMAR GANESAN
Email : siva_kumar_it@yahoo.co.in
Contact : 8939866613
• change Limit/fence and Link/Unlink the Workstation
• Start and stop TWS services
• Database and plan audit
• Switch over scenario
• Configured Long running job notification
Tools: Autosys, TWS JSC 8.4 & CLI, TDWC 8.5, 8.6, Maximo, Lotus Notes 8.5.
• Received appreciation for making a major maintenance window involving 40 plus changes a
success. Myself along with change coordinator and other teams involved, took proactive measures to
make it a success.
Syntel international Pvt Ltd, Chennai Mar 2010 – Oct 2012
System Engineer
Responsibilities:
Client 1: Allstate (Open systems Production Control TWS Operations)
Open systems Production Control staff is accountable for Level 1 scheduling and monitoring Tivoli Workload,
Veritas masters, performing system health checks, monitoring and working the Open Systems HPSM queues, TMU
queue, Monitoring and working the Operations JRS queue, logging onto the appropriate ACD phone line, managing
turnover, and performing a weekly clean up of the scheduling console.
Tools: Tivoli JSC, TDWC, HPSM, Turnover, JRS/TMU, Veritas, DCO Toolkit and TWS Web browser.
TWS-Monitoring & Scheduling Tivoli Workload (Production, Pre- Production, Development and Backup):
• Modifying & verifying the frequency on a simple run cycle
• Creating & verifying an Exclusive Run cycle
• Permanent bypassing of jobs & Verifying
• Adding new jobs into existing jobstreams (Note: excluding filewatch and prompts) & verify
• Add/remove predecessors & verify
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4. SIVAKUMAR GANESAN
Email : siva_kumar_it@yahoo.co.in
Contact : 8939866613
• Hold a job permanently & verify
• Hold a Jobstream permanently or set to “draft” & Verify
• Every jobs and Latest start time
• Hold, Release, Cancel, Cancel pending, Rerun, Force a Job/Jobstream
• Kill a job; Killing Jobs in Userjobs
• Edit (Add, Modify, Delete) Job/jobstream Dependencies
• Ad-hoc submission of a job /Jobstream(schedule)
• Fencing, Linking/unlinking a workstation. Starting/stopping TWS on a workstation
• Monitoring views for critical TWS Jobs/Jobstream (Final, scripts for ready, long running, duplicates)
• Preparing reports on status of Batch and backup jobs & jobstreams.
• Setting up Engines, views, plan
• Setting Priorities and Limits of Jobstream/workstation
• Investigating/troubleshooting Unlinked Workstations
• Investigating Why a Job/ Jobstream is not running, ready jobs,
• TWS and Netback up Incident Management (Using HPSM)
• Monitoring VERITAS Net backup masters (net backup jobs using Java console)
• Performing system health checks on VERITAS Net backup masters
• Checking VERITAS Netbackup Activity monitor for queued and running jobs.
• Troubleshooting VERITAS Netbackup jobs based on error code
• Running a manual backup when needed.
Client 2: Allstate (Server Deployment)
• Handled real time Solaris incidents and changes like
• Solaris Server Build , Post Build, and acceptance.
• Configuration and Testing of Solaris servers before moving to test or production environment
• Decommission of existing Solaris servers, backup clients and scrubbing of solaris disks
• Create & execute change request. Documenting, seeking approval and performing of change tasks
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5. SIVAKUMAR GANESAN
Email : siva_kumar_it@yahoo.co.in
Contact : 8939866613
• Firmware upgradation
• Patching & package administration(Manual patching, live upgrade by using Active boot env method)
• Handled real time AIX incidents and changes like
• File System full, account locked, Grant Permissions, disk failure, CPU bottleneck, Mirroring,
• Installing fix, Patch, OS Upgrade in AIX, Firmware upgrade on VIO servers, Sudo Upgrade, SDDPCM
update, Server Decommission AIX
• Printer Queue creation/Deletion in AIX
• Access Management-Grant/Revoke the Sudo permissions
• FS Management- Grow/Shrink FS/VG.
• Create/Remove FS in VxVm, VCS
• User & Group management (using smitty and command line),
I received a Good feedback and gained confidence of clients for completing my training and shadowing
in a short span when I came into Allstate -Open systems. Till date never received any escalation or any
negative feedback from clients. The good rapport with my team always helped me.
E4e Business solutions Pvt Ltd, Chennai Dec 2008 – Sep 2009
Technical Support Engineer
Responsibilities :
Client: Symantec
1. Installing and troubleshooting Norton Antivirus (NIS, NAV, and Norton 360).
2. Registering the complaints, Extending Norton software subscription using tools.
3. Identified Classified, Categorized, Resolved and Escalated incidents and problems.
Tools: Lotus notes, Right Now (CRM), DRCC, DRCC- pacific, LC Cost, Nitro,
Recognized and applauded for achieving the highest target for continuous 3 months.
Personal Details:
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Father’s Name : Ganesan. V
Date of Birth : 10th March 1987
Linguistic Abilities : English, Tamil.
Address : 11, Kattabomman st, Aadhi nagar, East Tambaram, Chennai-600059
Contact : 8939866613; 9884865660

6. SIVAKUMAR GANESAN
Email : siva_kumar_it@yahoo.co.in
Contact : 8939866613
• Firmware upgradation
• Patching & package administration(Manual patching, live upgrade by using Active boot env method)
• Handled real time AIX incidents and changes like
• File System full, account locked, Grant Permissions, disk failure, CPU bottleneck, Mirroring,
• Installing fix, Patch, OS Upgrade in AIX, Firmware upgrade on VIO servers, Sudo Upgrade, SDDPCM
update, Server Decommission AIX
• Printer Queue creation/Deletion in AIX
• Access Management-Grant/Revoke the Sudo permissions
• FS Management- Grow/Shrink FS/VG.
• Create/Remove FS in VxVm, VCS
• User & Group management (using smitty and command line),
I received a Good feedback and gained confidence of clients for completing my training and shadowing
in a short span when I came into Allstate -Open systems. Till date never received any escalation or any
negative feedback from clients. The good rapport with my team always helped me.
E4e Business solutions Pvt Ltd, Chennai Dec 2008 – Sep 2009
Technical Support Engineer
Responsibilities :
Client: Symantec
1. Installing and troubleshooting Norton Antivirus (NIS, NAV, and Norton 360).
2. Registering the complaints, Extending Norton software subscription using tools.
3. Identified Classified, Categorized, Resolved and Escalated incidents and problems.
Tools: Lotus notes, Right Now (CRM), DRCC, DRCC- pacific, LC Cost, Nitro,
Recognized and applauded for achieving the highest target for continuous 3 months.
Personal Details:
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Father’s Name : Ganesan. V
Date of Birth : 10th March 1987
Linguistic Abilities : English, Tamil.
Address : 11, Kattabomman st, Aadhi nagar, East Tambaram, Chennai-600059
Contact : 8939866613; 9884865660