This document summarizes a presentation on knowledge management perspectives from BAE Systems. It discusses BAE Systems' global operations with over 83,000 employees worldwide. It also outlines examples of their knowledge sharing practices including a community initiative in Australia that connected over 300 people across sectors. The presentation envisions new collaboration technologies that enable mobile and flexible work. Finally, it emphasizes the importance of both planning and overcoming doubts to effectively manage organizational knowledge.

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Knowledge Management – US and UK Perspectives
SIKM April 2015
Twitter: use #KMers hashtag
BAE SYSTEMS, INC.
1© BAE Systems Inc., 2015

2. Non-export controlled. Releasable to non-US persons per INC-DSEA-2015-00022.
2
Our global operations
4,100
employees
6,100
employees
31,200
employees
33,300
employees
Other: 8,700
employees
Andrew Muras
Advanced
Learning Mgr
John Hovell
Head of
Organizational
Development

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People: Working out Loud
3© BAE Systems Inc., 2015
Adelaide
323 411 2.5
Attendees Cross Sector
Connections
Avg sessions
attended
94% Attendee Satisfaction
$0 Direct Program Cost
” I thoroughly enjoyed Connect! It was a
great way for anyone to get more
involved …and would love to see more
of this in the future!”

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Process: Knowledge Transfer
4© BAE Systems Inc., 2015

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Process: Communities
5© BAE Systems Inc., 2015
CoPs integrated with
business strategy
No CoPs / ad hoc
COPs
BAE Systems’ CoP
Current Operational Model
ConOps
Quick
Start
Guides
Strengths:
1. Aligning with business of the organization
2. Setting a regular schedule
3. Responding to customer needs and relating to what
members do on a daily basis
Opportunities:
1. Documenting successes/metrics
2. Crossing organizational boundaries
3. Facilitators driving engagement and building membership
0
2
4
6
8
10

6. Non-export controlled. Releasable to non-US persons per INC-DSEA-2015-00022.
Technology: Vision
6© BAE Systems Inc., 2015
Enables business process
automisation and optimisation
Enabling the transformation of the
way we do business
Allows our activities to
be collaborative
Allows our people to work, where
appropriate, anywhere, anytime, on
any permitted device
Enables integration with
customers and partners

7. Non-export controlled. Releasable to non-US persons per INC-DSEA-2015-00022.
Future
7© BAE Systems Inc., 2015
KM Ambassadors
Business Impact: $2.1
Million

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Takeaways
8© BAE Systems Inc., 2015
Planning
and
Execution
Individual
and
Collective
Belief
and
Doubt

9. Non-export controlled. Releasable to non-US persons per INC-DSEA-2015-00022.
Contacts
9© BAE Systems Inc., 2015
Andrew Muras
andrew.muras@baesystems.com
John Hovell
john.hovell2@baesysttems.com