Shivam Agnihotri is a professional engineer with over 7 years of experience in telecommunications, computers, and IT fields. He has hands-on experience working with mobile core and MPBN systems from Huawei and Ericsson. Currently he works as an engineer at Huawei Communication India, where his responsibilities include operation, maintenance, design, integration and troubleshooting of MPBN/MPLS routers. He also monitors network health and performs emergency support. Previously he worked as an assistant engineer at Ericsson India, where he supported Ericsson routers at the network management center in Lucknow. He holds a Bachelor's degree in Electronics and Communication Engineering.