Sanjaykumar Agrawal is a network specialist with over 10 years of experience in managing Cisco routers, switches, and other networking equipment. He currently works at Aricent Technologies managing their network performance and addressing complex issues. Previously he has worked for Infosys, Wipro, Sify Technologies, and Trimax managing networking equipment and providing support. He has expertise in technologies like MPLS, wireless, routing protocols, and tools like SolarWinds. He holds a CCNA certification and is pursuing CCNP.

1. Name: SANJAYKUMAR AGRAWAL
Address:Flat.No.202,BuildingNo.4,DakshataNagar,
Kaspatewasti,Waked,Pune-411057.
Mobile No:+91-7387952892
Email ID: sahilf2020@gmail.com
Passport No. : K7335381 (Expiry in 2022)
OBJECTIVE:
To workandexpertiseasanInformationTechnologySpecialistinaValueDrivenOrganizationapplyingmyskillsand
aptitude towards Organizational Growth and thereby develop decent Business Acumen.
Present Assignment
Aricent Technologies Ltd. (Dec-2015 to till date) as Network Specialist (Cisco Systems Ltd.).
 Team management,Fault and IncidentManagement.
 Manage Support and Configure CiscoASR 920, 903, 1K, 9K Routers and Nexus1K, 2K, 5K and 7K
Switches.
 Managing NetworkPerformance viaArbor,Mycomand NNMi tool and SplunkforSysloganalysis.
 Managing escalationwithCiscoTAC.
 Handledcomplexissue relatedto ISP Backbone i.e.MPLS, BGP,ISIS, IP SLA i.e.Latency, Jitter & Packet
Loss relatedissue.
 InvolvedinNetworkDesignforISPandIntegration.
 SoundKnowledgeon4G/LTE technology i.e.AG1,AG2, AG3 and SAR(Reliance 4G).
 Change and VenderManagementand Managing Smart Scheduler.
 Managing CiscoWirelessAPs&Controllers&Citrix Apps.
Previous Assignment
Infosys Ltd. (Feb-2015 to Dec-2015) as Technology Analyst (Microsoft NOC).
 Team managementandescalation/IncidentManagement.
 Manage Supportand Configure Cisco ASR,7600, 6500,4506, 3750, 3560, 3550, 2960, 2900, 2800, 1900,
1800 seriesof Routersand Cat IOS Switches.
 Managing CiscoASA,Pix &FortinetFirewallsandBigIPF5 GTM, CiscoACE & VMWare NSXedge Load
balancers, Aruba& CiscoWirelessAPs&Controllers& CiscoAnyconnectVPN andCitrix.
 Basic Understandingand Managingof Nexus 7K,5K, 2K & 1000v & UCS.
 Change management(CErouters) andConfigurationManagementinIPProvisioning.
 Manage the critical customerissuesandfacilitate communicationbetween customers,L2support.
 Workingknowledgeof WAN andWLAN technologies.
 Managing varioustoolsi.e.CiscoPrime,WAAS,ACE,NSX Edge,Scansafe,ASDM& SecureAuth&ACS
server.
Previous Assignment
Wipro Info Tech Ltd. (Feb-2014 to Jan-2015) as Virtual Service Manager (Vodafone India Ltd. NOC).
Job Profile/Responsibilities:
 Change management(CEandPE routers) andConfigurationManagement.
 Team managementandescalation/IncidentManagement.
 CoordinationwithcustomerandNOCand provide solutionsoncomplex customer’s requirementspost
discussingwithEngg.Team.

2.  Drive Service Improvementplansandconductservice reviewswithcustomerfor2000 managedcustomer
accounts (G & S Category).
 CoordinationwithsalesteamfornewlycreatedbusinessopportunitiesbyVSMdesk.
 Monthlybasisperformance presentationwithhighermanagement
 Lead a teamof 20 teammembersforservice management andEscalationdesk.
 Performance andservice reviewswithcustomerforservice quality.
 Handled the responsibilities of VSM Process and NED Process in NOC.
 Processthe inputswithrespectivelastmile orBackbone team.
Previous Assignment
Sify Technologies Limited (June-2011 to Feb-2014) -Specialist-Networks (NOC Engineer in Bharti E-NOC).
Sify Ltd, India's pioneer & leader in Internet, Networking and e-Commerce services, and the first Indian Internet
companyto be listedonthe NASDAQNational Marketin the US. Sifyprovidesintegratedend-to-endsolutionsfor
both corporate & consumers, with a range of products and services deliveredover a common Internet backbone
infrastructure.
Job Profile/Responsibilities:
 ProvidingL2Supportfor ClientNetworksaround 20 Countries.
 Providingtechnical answerstocustomers onproductoperation,installation,andconfiguration
 Manage the critical customerissuesandfacilitate communicationbetweencustomers,L2support.
 Manage Supportand Configure Cisco7600, 4506, 3750, 3560, 3550, 2960, 2900, 2800, 1900, 1800 seriesof
Routersand Switches.
 Performscomplex wiredandwirelessnetworkingprotocol trace analysis.
 Change and VenderManagement.
 NetworkMonitoring&Mange NodesusingBeSmart(SifyTool),Op-managerandSolarwind.
 Workingwith E-CRMand BeamonTicketing Tool.
 Knowledgeandconfigurationof Static,DefaultRouting, EIGRP, OSPF&Basictroubleshootingcommands.
 Knowledgeof BGPbasics, eBGP/iBGP, BGPattributes,Basictroubleshootingcommands
 VLAN Concepts,ConfiguringVLANs,VTPBasics,VTPConfiguring, Inter-VlanRouting,EtherChannel basics.
 STP basics,STPports, Portfast & Basic troubleshootingcommands
 Workingknowledgeof /Riverbed WAN optimizationSoftware
 Knowledgeof ITILprocess
Previous Assignment
ISP/ Telecom: Trimax IT Infrastructure and services Ltd. New Delhi (Oct 2009 to May 2011) –Network Engineer.
Job Profile/Responsibilities:
 Installation, Configure & troubleshooting MPLS-VPN, ILL & MNS.
 Configure & Manage: Routers, Modem, non MLLN, Converters and Switches.
 Handling customer queries and providing solutions to their problems.
 Monitoring the MPLS-VPN and ILL links of various Clients through Solarwind, Advenet and OPmanager and
Process of issuing tickets, updating and closing with quick resolution.
 Coordination with MTNL / BSNL / Other Media Partners for Lease Line Related Issues.
 Lead the team north MNS team.
 Installation & configuration of RF Links. (WiMAX product like B-10, B-28, B-14 and Airlive.)
 Performingtroubleshootingof networkrelated incidents.

3.  Network Management Tools:
- SMC Tool, ITSMTool, HPNA, NM tools and APG tool. (In Microsoft Project).
- Beacon BeSmart (Sify product), Solarwind and Op-manager and Metasolve M-6. (In Airtel Project)
- HPSM/USM and OSM(Order Management tool).(In Vodafone India Project)
EDUCATION
 B.Tech. in Electronics & communication from Rajasthan University with 72.23% in 2009
 3 yrs PolytechnicDiplomainE&C from V.B.PC,Udaipurwith 77.37% having4th
rank in Rajasthan in
the year 2006.
 Senior Secondary Certificate from Rajasthan Board, Ajmer with 67.37% in year 2003.
 Secondary Certificate from Rajasthan Board, Ajmer with with80.00%in year2001.
TECHNICAL QUALIFICATION
Certification:CiscoCertifiedNetworkAssociate–CCNA.
1. Knowledge of Beamon, Solarwind, HP Open view.
2. Certifications: CCNA and pursuing CCNP.
3. Programming Languages’, C++, Assembly, Matlab, EED Lab.
STRENGTHS
 Team player with leadership skills.
 Fast learner, adapt well to changes and pressures in workplace.
 Work effectively with diverse groups of people.
 Friendly with an upbeat attitude.
 Ambitious and committed to excellence.
 Committed to deadlines and schedules.
 Sincere with a high level of Integrity.
DECLEARTION
I do herebydeclare thatthe above informationgivenistrue tothe bestof my knowledge.Anydiscrepancyfound
inthisregard will make mycandidature liabletobe rejected.
PERSONAL DETAILS
 Father’s Name : Mr. Babu Lal Agrawal
 Date of Birth : 9th Sept, 1985
 Sex : Male
 PermanentAddress : Post: Karanpur, Teh: Vallabhanagar, Dist: Udaipur (Raj.)-313601
 Languages Known : English, Hindi
 Marital Status : Married
 Passport No. : K7335381
Date: