Arunkumar is seeking an opportunity to exercise his interpersonal and professional skills in an innovative and challenging position. He has a B.E. in ECE from Anna University with 69% and work experience as a Desktop Support Engineer at EXPERIS IT Private ltd since 2015. His responsibilities include installing operating systems, handling help desk tickets, troubleshooting hardware and software issues, and maintaining IT assets. He has skills in networking including CCNA, IP addressing, routing protocols, and configuring Cisco routers and switches.

1. RESUME
ARUNKUMAR.P
EMAIL: psarun899@gmail.com
MOBILE NUMBER : +91 9710896031, +91 8098710912 ,
Objective:
To grab an opportunity and set myself a goal where I can be innovative and attain a
challenging position by exercising my interpersonal and professional skills to the fullest for
the growth of the organization and mine as well.
Academic Qualifications:
Qualification Board/University Year of passing Percentage (%)
B.E(ECE) Anna university 2014 69%
Intermediate(HSC) State Board 2010 74.91%
SSLC State Board 2008 88.6%
EXPERIENCE DETAILS:
Company name : EXPERIS IT Private ltd.
Designation : Desktop Support Engineer.
Duration : April 2015 to till date.
Roles and Responsibilities:
 Installing Operating system, MS office products.
 Handling tickets in a HP SERVICE MANAGER SM9.
 Installing systems for new users

2.  Configuring the Outlook, printer and scanner.
 Assist users to diagnose and solve their problems.
 Handling IT Assets.
 Call logged into DELL for warranty systems (Hard disk issue, motherboard,
keyboard, mouse, etc).
 Maintain the peripherals, such as printers, that are connected to the network.
 Computer assembling and maintenance.
 Troubleshooting hardware and software problems.
 Installing and configuring the peripherals, components and drivers
 Installing software and application to user standards
CCNA SKILLS:
 Installing, Configuring and Troubleshooting of Networking Equipment’s:
Routers and Switches
 Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP,
TCP,UDP, SMTP, FTP, TFTP)
 Well understanding of Bridging and switching concepts and LAN
technologies
 IP addressing and subnetting, Routing concepts
 Sound knowledge of routing protocols - RIP V1/V2, OSPF, IGRP and
EIGRP
 Switches: Basic Configuration and VLAN setup on Cisco 1900, 2950, 2960
 Router: Basic Configuration of Cisco 1841,1941,2811
 Configured Cisco Routers (2500, 3000, 4000) using RIP, IGRP, OSPF,
EIGRP
 Configure Cisco Switches (5000, 3524, and 2900)
INTERESTED AREAS:
 Wireless communication and wired communication.
 Hardware repairing in computers.
EXTRA CURRICULAR ACTIVITIES:

3.  Trained on “Embedded System” at VI Microsystems, Chennai.
 Gathered knowledge on “Fundamentals of Telecom” held at BSNL, Tirunelveli.
 Participated at “Robotic Workshop” held at PSG College, Coimbatore.
Academic Project :
Title of the Project : Effective and Efficient Approach for Power
Reduction by Using Multi-Bit Flip-Flops
Team size : Three members
Project Role : Coding-VLSI
STRENGTHS:
 Easily adaptable to any kind of environment.
 Learn by self and other’s mistakes and patient in work.
 Flexibility in technical area.
PERSONAL INFORMATION:
FATHER’S NAME : PONRAJ P
D.O.B : 18.12.1992
GENDER : MALE
NATIONALITY : INDIAN
LANGUAGES KNOWN : Tamil, English, Telugu
ADDRESS : 1/79 East street, Melachinniayapuram,
T.Sedapatti (post), pincode-626204,
Virudhunagar(District), Tamilnadu.
DECLARATION:
I hereby solemnly declare that the above information given by me is true to the best of my
knowledge
Yours faithfully,
ARUNKUMAR.P