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Shazhi Yaghi
This document discusses strategies for supporting international students through their academic journey at CQUniversity. It emphasizes getting to know students early through tools like a student readiness questionnaire and orientation. It also stresses building rapport by providing academic support services and monitoring student progress. Finally, it recommends recognizing students' accomplishments and engaging them in campus activities and volunteer opportunities. The overall message is that establishing strong records, building relationships, and fostering recognition are key to supporting international students.
Shazhi Yaghi
- 1. A Little RapportGoes A Long Way Support and Engagement for International Students at CQUniversity Shazhi Yaghi Student Services Coordinator CQUniversity Sydney Campus
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- 3. Overview Its About The3 R’s 1. Record – Pre Enrolment 2. Rapport – Post Enrolment 3. Recognition – Academic Journey
- 4. Overview “What we asa sector produce at the end of a student’s studies should be far more important than what we begin with”. Professor Scott Bowman The Australian – 28/3/2012
- 5. 1. Record –know your student. SRQ – Student Readiness Questionnaire • The SRQ consists of a number of questions designed to assist the First Year Experience team better understand the students situation. • Potential impact on their learning and study.
- 6. 1. Record –know your student. SRQ – Student Readiness Questionnaire • SRQ will build a student profile in areas including mode of study, educational preparedness, cognitive and emotional readiness. • Many new students have particular needs requiring specific support. Act early!
- 9. 1. Record –know your student. Orientation • On campus Orientation is compulsory for international students. • Attendees include Student Services, Academic Support (LSU), Student Association, NSW Police, NSW Surf Lifesavers, OSHC Reps, Student Mentors.
- 10. 1. Record –know your student. Orientation • Interactive – Police. Lifesavers. Campus Tours. Bus Tour around the city. • Catering – ‘Aussie Food’. • Meet with Mentors
- 12. 2. Rapport –building confidence. Early Academic Support – LSU (Learning Skills Unit) • Free service to all students seeking guidance on academic standards. • Compulsory Workshops for international students - Academic Writing (essays, reports) - Referencing - Research and Time Management - Exam Preparation - Job Ready
- 13. 2. Rapport –building confidence. Early Academic Support – LSU (Learning Skills Unit) • Regular 1 on 1 appointments available. Group appointments available. • Off Campus support – Online resources.
- 14. 2. Rapport –building confidence. Early Monitoring Academic Progress (MAP) • Provides tailored early intervention strategies to those students who are at risk of making unsatisfactory academic progress (SRQ, Results from previous providers)
- 15. 2. Rapport –building confidence. Early Monitoring Academic Progress (MAP) • Involves weekly or fortnightly informal meetings with an advisor. Regular appointments with an LSU tutor • Attendance monitoring (duty of care) • Counselling - external provider • MHFA • Recording contact – Campus Portal. CRM.
- 18. 2. Rapport –building confidence. Early Student Mentors • Introduced at Orientation – meet and greet. • Aspire to become mentors themselves. • Acknowledged as a great way to becoming independent.
- 20. 2. Rapport –building confidence. Early Celebrating diversity • Faith, culture and customs - significant to international students. • Important to acknowledge and celebrate. • Chinese New Year, Eid, Diwali, Christmas, Full Moon Festival, Easter, etc. • Sports Day/Fun Day – Get Social. Get Active.
- 22. 3. Recognition -Time to Engage. Mentoring – International students see this as a privilege. Come full circle. - Certificate of appreciation - Gifts (discounted books, movie tickets) - References - Many ask to volunteer after completing their degree
- 23. 3. Recognition -Time to Engage. Engagement • Exodus Foundation – volunteer to help feed the homeless • Tax Help – ATO and Accounting/Finance students • Charity Events
- 26. Summary • Know yourinternational student • Let them know you • Build a bond – build support. Early Intervention • Get them engaged – they want to feel like they are part of the ‘aussie community’ Thank you.