This presentation from the SharePoint Summit in Vancouver covers some different approaches to mobile solutions and includes a case study of SchoolLink, a SharePoint mobile app Habanero designed for the Surrey School District. A custom SharePoint web service allows content published on the district’s website to be pushed out to different mobile devices, increasing the communication between administrators and parents and managed by district staff through their SharePoint portal. The app was developed using the PhoneGap open-source framework which allows for easier development across different device platforms. Hosted by Customer and Member Portals Practice Lead Mallory O'Connor, the one-hour session will also provide helpful insights on content, app maintenance, and technology that may help participants with a current project, as well as offer a chance to learn about the ways content can be extended from a SharePoint portal to mobile devices.

1. Reach your audience with a SharePoint mobile app
Mallory O’Connor –Practice Lead, Customer and Member Portals
Dan Helmer –Service Delivery Manager
Habanero Consulting Group

3. malloryo’connor
Practice Lead, Customer and Member Portals
Hello
dan helmer
Service Delivery Manager

4. About Habanero

5. We are passionate about helping people and organizations thrive.

7. We believe that ...

8. EmployeePortals
MemberPortals
and intranets
and extranets
CustomerPortals
and websites

9. Employee experiences
Customer experiences
=
Exceptional
Amazing

10. Employee experiences
=
Exceptional
Amazing
Customer experiences

13. Reach your audience with a SharePoint mobile app

14. reviewapproaches
for mobile experiences
SchoolLink
insights
casestudy
Goals for today
thingsto consider
data and feedback
initialoutcomes

15. Let’s refresh on approaches to mobile experiences

16. Selecting a mobile approach
Delivery timelines
Available budget
Development / sustainment capacity
Business objectives
Nature of content / functionality
Anticipated user scenarios

17. Mobile Requirements
Mobile Web
Dedicated Mobile Site
Responsive Site
Mobile App
Native App
iOS
Android
Windows
Blackberry
Hybrid App
PhoneGap
Titanium
Mobile decision tree
Smart Phone Devices
-iPhone
-Android smartphone
-Windows smartphone
-Blackberry smartphone
Tablet Devices
-iPad& iPad Mini
-Android Tablet
-Microsoft Surface
iOS 5, iOS 6
Gingerbread,
Ice Cream Sandwich
WP7, WP8
OS 5.x , OS 6.0+
Hybrid Devices
-Galaxy Note

18. mobile web vs. mobile app
Mobile experiences consumed via a local device browser
(i.e. Safari)
Mobile experiences consumed via specific app downloaded from an OS marketplace
(i.e. App Store, Google Play, Windows Store)

19. Mobile development approaches
Mobile Web
Mobile App
1.Dedicated mobile site
2.Responsive site
3.Native app
4.SharePoint 2013 native app
5.Hybrid framework app

20. Dedicated mobile site

21. Responsive site
Desktop
Tablet
Phone

22. Native apps

23. SharePoint 2013native apps

24. Hybrid framework app
Wrap your app with an open source framework
Deploy to multiple OS platforms

25. Case study: SchoolLink

26. A little background: Surrey School District

27. Vancouver

28. Vancouver
Surrey

29. 70,000
Primary, secondary and adult education students

30. 130 +
Schools, learning centres and programs

31. 328 km2
Largest school district in British Columbia

33. 900+
Content authors across school and district staff

34. Why a mobile app?

35. Sources:
ICD Report: Always Connected: How Smartphones and Social Keep Us Engaged March 2013

36. Sources:
ICD Report: Always Connected: How Smartphones and Social Keep Us Engaged March 2013
Smartphone usage: 2013
181.4
In 2013million smartphone users in the United States
That’sof the entire population
57.3%

37. Sources:
ICD Report: Always Connected: How Smartphones and Social Keep Us Engaged March 2013
Smartphone usage: 2017
222.4
By 2017, that will increase to
Orof the entire population
67.8%
million

38. Mobile traffic to the District

39. Mobile traffic to the District
of mobile traffic
87%

40. Crumpled notice syndrome

41. Good existing content

42. Designprinciples
Technologychoice
How we got started
Identifyaudience
Establish
scope

43. What’s relevant to me? What do I have to know about? What would disrupt my day?
Credit:
iStockPhoto
—Parentsat the Surrey School District

44. Goals:
Improve communications with parents

45. Goals:
Establish a first step into mobile (iOS)
Today

46. Goals:
Leverage existing SharePoint content and authoring process

47. Goals:
Use existing skillsets for design, development and maintenance

48. Goals:
Build for extensibility and growth

49. Demo

50. A quick note aboutiOS6 vs iOS7

57. Outcomes

58. 4,500
Installs in the App store

59. 60,000
Push notifications in September

60. I downloaded your new SchoolLink app when I first read about it in our local paper. The information that gets sent out is great and I feel more connected to what's happening at my childrens' schools - especially my son who is in high school.
—Parent of two students, Surrey School District

64. December

65. Considerations

66. Same content, new context

67. Coach authors on themobile experience

68. Be mindful of notifications

69. Plan launch strategies

70. Soft launch with pilot group

71. Official launch: Sept 2013

72. Technical considerations

73. Working with anexisting solution

74. From website to app

75. Architecture
Special announcements
News and announcements
Featured story
SharePoint lists
School data list
App Webservice
Schooldata
nightly
Urban Airship
Event receiverson inserton update
on delete

76. Device / OSconsiderations

77. Device and OS considerations
Operating System
Devices
OS Version
Speed
3GLTENetworked

78. Working with PhoneGap

79. Wrap your app with an open source framework
Deploy to multiple OS platforms

80. iOS ecosystem

81. 3 things to take away

82. Complex landscape –but there’s a just right approach.

83. Mobile second can be ok too.

84. You can extend SharePoint content to mobile apps.

85. Educate. Plan. Pilot.

86. Questions?

87. Resources
•http://phonegap.com
•http://urbanairship.com
•https://testflightapp.com

88. Get in touch
malloryo’connor
Practice Lead, Customer and Member Portals
604.709.6201 x114
moconnor@habaneroconsulting.com
604.709.6201 x254
dhelmer@habaneroconsulting.com
dan helmer
Service Delivery Manager

90. Thank you for your attention!
This presentation will be available on the Vancouver
SharePoint Summit web site a few days after the event.

91. Please rate this session!
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