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Shared	Value	Initiative	India	
http://sharedvalue.in
2
How the World Thinks About Capitalism?
• [-] Big Businesses are Not Clean; Not Ethical
• [-] Poor gets Poorer in Capitalist Economies
• [-] Favour Protectionist Measures rather than ‘Open Economies’
• [+] Free Enterprise System Better for Poverty Alleviation than Government
• [+] Government should invest more on infrastructure than welfare benefits
• [+-] India – Business and Society’s Interests Match Well; Other Nations do
not agree.
Source: https://social.shorthand.com/montie/3C6iES9yjf/what-the-world-thinks-of-capitalism
3
What	is	Changing	Globally?
• Global	Development	Agendas	– SDGs	
• Globalization		&		Base	of	the	Pyramid	Business	Models
• Impact	Investors,	Incubators	and	Accelerators
• Better	Connected,	Better	Informed	- Internet	&	Telecom
• Environmental	Degradation
• Rising	Population	and	Consumption	Trends
• Increasing	Scarcity	of	Resources
• Significant	Population	in	Extreme	Poverty
Global Focus on UN Sustainable Development Goals
(2014-2030)
4
Source: www.un.org
5
Reality Check - The Bottom 4 Billion
• Significant Unmet Needs
• Dependent on Informal or Subsistent Livelihoods
• Live and Transact in an Informal Economy
• Face BoP Penalty
• Need Scalable & Replicable Solutions
• Government, NGOs, CSOs lack ability to scale and implementmarket oriented
business models
Business	can	engage	with	society	in	three	ways
“Giving Back”
Business must fulfill
community
obligations
Shared ValueCorporate
Philanthropy
“Finding business
opportunities in
social problems”
Meeting social needs
can be a source of
profit and
competitive
advantage
“Minimizing harm to
society and the
company”
Business should be
responsible
Corporate
Responsibility
Past efforts have emphasized the friction
between business and society instead of the synergy
• The	long-term	competitiveness	of	companies	depends	on	social	conditions
− An	educated	and	skilled	workforce
− Safe	working	conditions	
− Sustainable	use	of	natural	resources
− A	flourishing	 local	economy
• Business	has	an	essential	role	to	play	in	solving	social	problems
− Only	companies	can	create	prosperity that	funds	government	and	civil	society
− Companies	can	create	solutions	to	many	social	problems	in	ways	that	
governments	and	NGOs	cannot
− Companies	have	the	incentive	to	take	risk
− Competitions	fuels	innovation,	efficiency,	and	adoption
− For-profit	models	are	scalable	and	sustainable
Societal	and	corporate	success	are	inextricably	linked
• Shared	value	is	defined	as	policies	and	practices	that	enhance	the	competitiveness	of	companies	
while	improving	social	&	environmental	conditions	in	the	regions	where	they	operate	
• It	is	a	business	strategy	focused	on	companies	creating	measurable	economic	benefit	by	
identifying	and	addressing	social	problems	that	intersect	with	their	business
What	is	Shared	Value	?
• Shared	Value	IS:
‒ Strategies	that	simultaneously	create	
value	for	the	business	and	for	society
• Shared	Value	is	NOT:
‒ Sharing	the	value already	created	
‒ Personal values
‒ Balancing stakeholder	interests
Shared	value	is	self-sustaining	and	scalable	
• Creating new opportunities for
the business by meeting societal
needs
• Impact scalable because
shared value is self sustaining
• Redistribution of value to meet
societal needs
• Impact dependent on scale of
finite resources
CSR and Philanthropy Shared Value
Business	has	an	essential	role	to	play	in	solving	social	problems
− Only	companies	can	create	prosperity that	funds	government	and	civil	society
− Companies	can	create	solutions	to	many	social	problems	in	ways	that	governments	
and	NGOs	cannot
− Companies	have	the	incentive	to	take	risk
− Competitions	fuels	innovation,	efficiency,	and	adoption
− For-profit	models	are	scalable	and	sustainable
Societal	and	corporate	success	are	inextricably	linked
All	profit	is	not	equal
11
• Profit	involving	shared	value	enables	society	to	advance and	companies	to	
grow	faster
• Profit	at	the	expenses	of	society	is	self-defeating
• Incorporating	societal	issues	into	strategy	and	operations	is	the	next	major	
transformation in	management	thinking
Shared	value	thinking	represents	
the	next	competitive	frontier	of	capitalism
All	profit	is	not	equal
Shared	value	creates	a	virtuous	cycleShared	value	creates	a	virtuous	cycle
Adding	a	Social	Dimension	to	Strategy
• Shared	value	opens	up	new	needs,	new	markets,	and	new	value	chain	configurations
• This	creates	new	strategic	positions,	and	new	opportunities	for	extending	existing	positions
• Companies	should	incorporate	a	social	dimension	to	their	value	proposition
• Shared	value	can	reinforce	and	even	anchor	a	company’s	strategy
The	social	dimension	of	strategy	can	be	more	sustainable	vs.	competitors	than	conventional	cost	
and	quality	advantages
Adding	a	social	dimension	to	strategy
14
Defining Shared Value
• Policies and practices for Competitive Advantage
• Corporate Strategy for creating unique business value by integrating socio-
environmental benefits with economic gains
• Not Philanthropy or CSR Activity
Reconceiving
Products and
Markets
Redefining
Productivity in
Value Chains
Enabling Local
Cluster
Development
Shared	value	operates	at	three	levels	
Reconceiving Needs,
Products, and
Customers
• Meeting	societal	needs	
through	products
• Addressing	underserved	
customers	
• Driving	productivity	through	
better	utilizing	resource,	
employees,	and	business	
partners	
Redefining
Productivity in the
Value Chain
• Improving	skills,	supplier	
base,	and	supporting	
institutions	in	the	
communities	where	a	
company	operates
Enabling Local Cluster
Development
1 2 3
These	levels	are	overlapping	and	mutually	reinforcing
• Shared value can be created by producing goods and services that directly benefits the underserved
sections of the society
Example – VisionSpring
• VisionSpring’s mission is to ensure affordable access to eyewear across the globe. The company identified the need for
vision treatment at the bottom of the pyramid
• Reconceived products and created distribution channel in the developing countries to make affordable eyeglasses
accessible
• Reaches people through two different models:
• Partnership Model: Partner with hospitals, NGOs & Corporations across India. Works at the village level and trains
thousands of village level entrepreneur in dispensing eyeglasses
• Hub & Spoke Model: Started its standalone optical stores and got associated with leading eye hospitals to set-up
their stores on their premise. Also partners with eye hospitals for effective community outreach activities
• The company has distributed nearly 2,763,000 eyeglasses & have created $280 million in economic impact
• People using their glasses have reported an increase of about 20% in their income and 35% increase in their productivity
Reconceiving	products	and	markets
17
Aravind	Eyecare	(1976)
• To	eliminate	needless	blindness	irrespective	of	the	paying	capacity.	
• Outreach:	4000	beds,	32	million	patients,	3	million	surgeries
• 2009-10:	2.5	million	outpatients,	0.3	million	surgeries,	1.2	million	IOLs
Unique	features
• McDonald	factory	based	model	for	diagnostics,	surgery	&	product	offerings
• 30:70	(Paying	:	Non-Paying)
• Training	/	Capacity	building	(>300	ophthalmologists	 &	>600	paramedics	per	year)
• 2600	operations	per	year	by	each	doctor	(6	times	the	average)	– 10	min	per	operation
• Strong	community	outreach	and	setup		(8	hospitals;	40	Vision	centers;	Aurolab;	LAICO)
18Simultaneous	surgeries	at	Aravind Manufacturing	intra-ocular	lenses	at	Aurolab
19
Novartis	Aarogya Parivar	(2007)
• Enable	access	to	health	awareness	and	affordable	medicines	to	rural	families	
• Outreach:	10	states,	100	medicine	types,	0.5	million	villagers	(health	awareness,	diagnosis)
Unique	features
• Focus	on	health	education	and	awareness,	diagnostics,	 affordable	and	reliable	medicines	
• Strong	link	with	22000	doctors	&	reaching	28000	pharmacies	in	remote	areas
• Adaptability	- Communication,	 product	packaging	 and	training	as	per	local	conditions
• Scalable	across	states	and	countries	- Vietnam,	Indonesia,	Kenya
• Local	skill	building	and	engagement	as	health	workers	
20
21
Selco	(1995)
• Enabling	access	to	customized	clean	energy	solutions	for	the	underserved.	
• Outreach:	Six	states;	>2,00,000	households;	5000	Institutions;	4	solar	entrepreneurs
Unique	features
• Solution	based	approach	– Custom	product	offering,	door-step	financing,	 &	support
• Setup	Selco	Foundation	and	Selco	Incubation	Lab
• Scaling	by	Impact		based	innovations	and	offerings
• Local	engagement	and	embeddedness	– Micro-entrepreneurs,	locals	as	employees
• Strong	community	outreach	and	setup		(45	energy	centers;	30	financial	 partners;	25	
community	partners)
22
Example	– Narayana Hrudayalaya
• The	hospitals	group	is	model	for	accessible	&	affordable	healthcare	that	provides	healthcare	
facilities	at	a	nominal	cost,	especially	the	cardiac	surgeries
• On	an	average,	a	heart	surgery	in	this	hospital	costs	$2000	whereas	a	similar	surgery	would	cost	
2-10	times	of	the	cost	in	other	hospitals
• Economies	of	Scale:	Larger	number	of	operations	and	sharing	of	resources	lowers	the	cost	per	
operation
• It	has	32	hospitals	in	20	cities	with	6498	beds	and	1861	doctors	
• In	addition,	to	cardiac	surgery	facilities,	the	hospital	also	performs	other	surgeries	like	bone	
marrow	transplant,	neurosurgery,	etc.	and	provides	other	facilities	like	teleradiology	and	free	
telemedicine
Affordable	healthcare	facilities
Example	– ICICI	Lombard	
• In	India,	the	rural	economy	faces	strain	due	to	the	variations	in	the	rainfall	from	season	to	season	
that	leads	to	crop	failures.	It	often	results	in	farmers	under	heavy	debts
• On	recognizing	this	need,	ICICI	Lombard	came	up	with	weather-based	crop	insurance	program
• The	insurance	program	protects	the	farmers	from	the	adverse	climate	effects	that	may	lead	to	
crop	failure	
• Filing	claims	is	a	hassle	free	process	and	payments	are	released	on	certifying	deviations	from	
normal	conditions	measured	by	weather	data	collected	from	independent	third	parties
• By	mid	– 2010	it	had	implemented	the	model	in	14	states,	comprising	64	districts	and	covering	26	
crop	varieties
Crop	insurance	for	farmers
25
Janta Meals	(2013)
• To	make	nutritious,	hygienically	prepared	and	affordable	food	available	to	the	urban	low-
income	working	class	and	migrant	labourers	– health	benefits	and	cost	savings
• Served	10.8	million	meals		till	date	
Unique	features
• Hub	and	Spoke	model	with	central	kitchen	and	franchises
• Local	engagement	and	skill-building	as	micro-entrepreneurs;	women	for	cooking
• FSSI	certified	suppliers,	licensed	infrastructure
26
• Redefining how value is created and sustained through supply chains (for example, through
repurposing or recycling products to reduce waste, while creating new cost savings or revenue
streams)
Example HUL – Project Shakti
• Hindustan Unilever is implementing shared value by tapping opportunities into their value chain and expanding their
reach through
• The project empowers underprivileged rural women by training them in health and hygiene and allowing them to
undertake income-generation activities
• Project Shakti Entrepreneurs who are commonly known as Shakti Ammas reach out to over 4 million households across
1,65,000 villages spread over different states
• HUL provides a means of livelihood to approximately 70,000 women entrepreneurs and ensures a source of revenue for
itself
Redefining	productivity	in	the	value	chain
Example	– Mother	Dairy	
• Mother	Dairy’s	business	philosophy	is	inherently	linked	with	the	co-operative	movement	in	India	
and	is	focused	on	serving	farmers,	rural	societies,	and	consumers	fairly
• The	business	model	adopted	by	Mother	Dairy	assures	a	platform	for	farmers	to	sell	their	products
• They	have	a	simple	process	of	sourcing	milk	from	the	farmers	by	providing	the	best	price	for	it.	
Nearly	80-85%	of	the	revenue	accrued	by	the	company	goes	back	to	the	farmer	
• Mother	Dairy	ensures	that	milk	producers	and	farmers	continually	receive	market	price	for	
offering	milk,	milk	products,	and	other	food	products
• Addressing	the	social	challenges	in	the	area	of	agriculture	they	have	positively	impacted	250,000	
individuals	across	the	country	and	have	spent	more	than	1600	crores on	these	activities	(as	of	FY	
2013)
Redefining	productivity	in	the	value	chain
29
Mirakle Couriers	(2009)
• 6%		Indians	(10	million)	are	deaf;	66%	(6	million)	unemployed
• Mission	driven	for-profit	business	that	employs	low-income	deaf	youth	in	the	logistics	space	
(courier	delivery)
Unique	features
• Training	and	engaging	deaf	youth	for	back-office	 and	delivery	operations	thereby	enabling	
financial	 independence	and	empowerment	for	the	deaf	community.
• Communication	 is	done	using	ISL	(Indian	Sign	Language)	along	with	SMS	and	emails.
• Delivery	and	collection	done	via	public	transport	leading	to	low	carbon	footprint
• Setting	a	better	role	model	and	inspiration	for	corporates	and	society
30
• Companies can use clusters for supporting their long-term growth through the development of their
suppliers and other stakeholders beingimpacted bytheir business operations
Example – Godrej Industries
• Godrej Good and Green initiative, which moves beyond business and plans to have trained and provided useful skills to
thousands of rural and semi-urban youth.
• In FY 2013, Godrej under its various verticals have trained nearly 16800 people with a particular job skill will impede business
growth
• The group has set a goal to train 1 million youth by 2020
• The skill development initiative ensures overall development of society by ensuring a source of income for the youth and
commercial success for the business
Enabling	local	cluster	development
32
Jaipur Rugs	(1978)
• Offering	hand-knotted	rugs	globally	,	which	are	being	manufactured	by	tapping	into	the	
creative	capabilities	of	a	network	of	artisans	across	the	villages
• 20+	branches,	40000+	artisans	(6	states,	600	villages),		and	distribution	across	40	countries
Unique	features
• Unskilled	rural	poor	are	made	rug	artisans	by	community	mobilization	and	skill	training
• Fair	wages,	no	exploitation,	training	and	sustainable	livelihood	at	doorstep
• Access	to	global	markets,	doorstep	delivery	of	raw	material	and	collection	of	rugs
• Financial	independence		&	empowerment	to	rural	women	&	flexibility	to	work	from	home
• In-person	connect	artisans	with	customers	
33
34
Adani Agri	Fresh	(2006)
• Setting	up	an	integrated	apple	supply	chain	empowering	the	apple	farmers	while	delivering	
high	quality	apples	to	consumers
• 3	Controlled	Atmosphere	facilities	(23000MT),	 network	of	15000+	farmers,	700+	villages
Unique	features
• Empowerment,	Fair	wages,	no	exploitation,	training	and	sustainable	livelihood	at	doorstep
• Promoting	good	health	and	well-being	of	farmers	through	rural	healthcare	units
• Fully-automated	technology	driven	processes	for	high	quality	apples	grading	&	selection
• Making	available	scientific	orchid	management	techniques	and	agri-inputs	near	to	farms
35
36
Under	The	Mango	Tree(2009)
• Promotes	beekeeping	to	increase	agricultural	productivity,	 enhance	incomes	and	improves	
livelihoods	of	marginal	farmers	in	India	while	offering	all-natural	honey	to	consumers
• 6	states,	3000	farmers,	agricultural	 productivity	increase	of	local	plants	due	to	pollination
Unique	features
• Utilizes	the	power	of	market	forces	to	provide	poor	farmers	with	a	lucrative	income	stream	
by	training	them	on	bee-keeping	and	establishing	market	access	for	the	honey	produced.
• Focus	on	the	indigenous	bee,	the	Apis cerana indica,	an	excellent	pollinator.
• Provide	training,	sustainable	livelihood		and		improved	agricultural	productivity	(due	to	
cross-pollination)	 for	the	farmers	and	marginalized	communities
• Partnerships		with	rural	organizations,	 technical	experts,	corporate	entities
37
Social	innovation	is	
essential	to	break	
trade-offs	between	
meeting	social	needs	
and	maintaining	
profits
Shared	value	is	
essential	to	invest	
sufficiently	to	
overcome	many	
social	problems
Innovation	is	essential	to	creating	shared	value
Social
Innovation
at Scale
Shared
Value
Innovation	is	essential	to	creating	shared	value
Social	Need
Business	
Opportunities
Corporate	Assets	
and	Expertise
Shared	Value	
Opportunity
Shared	value	is	found	at	the	nexus	of	business	opportunity,	corporate	assets	and	social	need
Thank	You	
U	24/8,	DLF	Phase	III,	Gurgaon	– 122	022,	Haryana,	India

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