1. Malek Shamoun Mahwah, NJ • 732-456-1695 • mshamoun@msn.com
Business-Focused Information Technology Executive
EXPERTISE ACROSS DIVERSE TECHNOLOGIES: CLOUD COMPUTING, VIRTUALIZATION, ERP – SAAS, ORACLE,
JD EDWARDS, SAP, MICROSOFT, BUSINESS INTELLIGENCE, COLLABORATION TOOLS, AND CRM.
Forward-thinking, confident IT leader with a guiding philosophy that goes beyond just “technology”,
and reflects the value of what technology can do to IMPROVE BUSINESS PERFORMANCE, DRIVE
EFFICIENCY, SAVE COSTS and ultimately BOLSTER COMPETITIVE MARKET ADVANTAGE. Strength in
seeing the “big picture”, looking beyond the walls of the IT department and acting as a Change Agent,
delivering game-changing business solutions that support enterprise-wide objectives. Finesse in
building and mentoring synergistic teams to achieve optimal levels of engagement and productivity.
UNIQUE VALUE PROPOSITION:
Resourceful leader with an entrepreneurial spirit and a hybrid skill set: astuteness in evaluating complex technical issues,
as well as intelligently developing a company’s strategic roadmap. Mastery in simultaneously managing the technology
backbone of a business and planning for future growth, while constantly adjusting to technology evolution and corporate
change – to truly add technical and strategic value. Influential communicator who builds trusted relationships with the
executive leadership and cross-functional business units to maximize the impact of IT. Catalyst in encouraging teams to
think outside the box and create innovative solutions based on ever-changing technology.
PIVOTAL SKILLS:
Business-Aligned IT Operations Networking/Systems Infrastructure ERP / Business Applications
Process Improvement/Streamlining Data and Systems Security/Integrity Business Continuity/Disaster Recovery
Data Warehouse/Business Intelligence Change/Business Transformation Stakeholder Relationship Building
IT Capital/Operating Expense Budgets Application Development Cross-Organizational Collaboration
Experience, Key Contributions and Performance Milestones
INDEPENDENT CONSULTING ENGAGEMENTS – 2015 to present
Information Technology Executive
Provide high-level expertise to client organizations in transition; building a strategic and technology backbone to achieve
more productive and efficient IT departments. Engagement highlights:
• $250M Consumer Goods Manufacturing and Distribution Company: Assumed overall responsibility for day-to-day
management of IT staff and operations. Assessed current organization, operational environment, existing systems
and projects, and delivered a turnaround strategy to capture cost saving and revenue enhancing opportunities.
• $30M+ Pest Control Company: Consolidated five disjointed mission-critical systems operating as fragmented pools of
data. Established an integrated IT framework providing seamless and harmonized communications; dramatically
improving support of business processes across 35 locations, increasing organizational efficiency and agility.
• $8M+ Professional Services Company: Led evolution and optimization of current mission-critical applications and
information architectures. Transitioned traditional IT to Cloud computing, delivering substantial annual savings,
while enabling the company to focus on their core mission and customers.
SLEEP INNOVATIONS, INC., West Long Branch, New Jersey – 2008 to 2014
$600M leading consumer-driven designer and manufacturer of memory foam products for retail and OEM markets.
Chief Information Officer
Highly visible executive role, responsible for all enterprise-wide IT strategy and operations, supporting 2,300 employees
in 32 plants and offices across the country. Key member of the senior decision-making team, with heavy influence in
Budgeting, Financial Planning and Strategic Technology Direction; involving cross-functional engagement to capture and
maximize quarterly and annual objectives. Company was sold in 2013 and the IT department was outsourced in 2014.

2. Malek Shamoun Page 2 of 3
SLEEP INNOVATIONS, INC. – continued
Vital navigator in leading significant change – salvaging failed implementation and integration of JDE ERP Solution, and
maneuvering through disruptive bankruptcy, restructuring and emergence – while fortifying technology infrastructure and
driving value creation to sustain the organization’s financial health and integrity. * Hired by CEO, specifically based on
proven track record of performance, competence and capability in handling distressed situations.
Focus on: (i.) Driving evaluation, deployment, and management of IT systems across the organization to improve
operational efficiency, optimize service delivery, and lower costs; (ii.) Implementing an effective governance framework
to manage technology in support of business needs; (iii.) Communicating and partnering substantively with Executive
Leadership so they understand, value, and embrace how technology can enhance operational processes; (iv.) Leading a
cross-functional team, fostering open communications, performance metrics, and instilling accountability to achieve a
performance excellence climate.
• MAXIMIZED OPERATIONAL EFFICIENCY AND BUSINESS AGILITY: Assumed leadership of floundering JDE ERP
Deployment, severely over budget and with no deliverables. Created and executed a new plan, successfully bringing
all plants online – on time and under budget, while saving $500K. Demonstrated ability to adapt, improvise and
accomplish a nearly impossible challenge, within a tightly compressed 1-year timeline, operating with limited
resources. Properly installed solution completely modernized the company’s previously archaic infrastructure into
a world-class platform, enabling major gains in business efficiency, accountability, transparency and productivity.
• SERVED AS STRATEGIC ASSET DURING CRITICAL CORPORATE TURNAROUND: Continually assessed, evaluated and
enhanced applications, systems, processes, procedures, budget and staffing for all IT activities – with an eye on
understanding what really drives sales, improves operations and reduces expenses – as the company headed into
bankruptcy on a slashed budget. Key executive strategist in completing successful restructuring in 5 months,
leveraging seasoned experience in leading distressed companies and negotiation savvy to restructure vendor
contracts pre- and post- bankruptcy, adding meaningful value to the bottom line.
• CONTINUALLY EVOLVED BUSINESS PERFORMANCE: Introduced iDashboards and drove crucial projects, essential to
Sleep Innovations’ operational and strategic objectives, enabling the company to thrive in spite of extreme economic
decline and tumultuous internal change. Highlights: (i.) Upgraded JDE in 2013 to version 9.1 and toolset 9.1 in under
90 days, capturing $500K+ in savings; (ii.) Brought JDE system in-house, reducing hosting service fees by $785K
annually; (iii.) Eliminated customized applications created by predecessor, realizing immediate 65% improvement in
upgrade time; (iv.) Engineered remote Disaster Recovery center and real-time Business Continuity plan.
• BUILT A TALENTED TEAM TO FUEL GROWTH AND INNOVATION: Created a tightly integrated, customer-focused
technology team and collaborative working environment with increased focus on quality and service excellence.
Fostered a culture of commitment to corporate goals, building empowered, self-directed employees that went the
“extra mile” and performed at outstandingly high levels. Particularly successful in acting as a coach and mentor to
key pacesetters, enabling them to excel in their responsibilities.
UDS CONSULTING, Waldwick, NJ – 2005 to 2008
IT consulting firm specializing in strategic IT consulting and business / IT alignment.
Managing Director / CIO Interim Executive
Partnered with senior business leaders, serving as an interim Technology Executive / CIO, overseeing day-to-day
operations of IT departments in diverse environments. Engagements focused on Infrastructure Optimization, Strategic
Technology Planning, and Implementing Governance, Controls and Efficiencies, drawing upon proven IT management
background in numerous organizations and leadership roles.
• INCREASED BUSINESS VALUE FROM IT SPEND: Successfully collaborated and communicated with business leaders,
demonstrating ability to get right to the heart of an issue and develop effective solutions that were aligned with
business requirements. Highlights: (i.) Managed replacement of legacy system and data conversion for Lenape
Chemicals; (ii.) Developed daily dashboards to measure key business metrics, using third-party business intelligence
tool; (iii.) Resourced application and help desk support contracts to national IT outsource supplier, realizing $350K in
annual savings; (iv.) Provided full IT support to Williams Electronics and Consolidated Lumber.

3. Malek Shamoun Page 3 of 3
SPRING AIR PARTNERS NORTH AMERICA, INC., New York, NY – 2003 to 2005
Leading manufacturer of quality bedding marketed under the Spring Air and Chattam & Wells product line.
Vice President of Information Systems / Chief Information Officer
Led the development and implementation of cost effective, productivity enhancing, enterprise-wide IT systems and
service solutions. Oversaw the IT Department comprised of Developers, System Administrator, Business Analysts and
DBA, supporting 10 plants across the US and Canada, with full signatory authority for corporate and plant annual multi-
million dollar IT budgets. * Recruited by direct competitor of former employer Serta (see below) to slash IT spending by
streamlining processes and drastically reducing outsourcing expenditures and project management budgets.
• DROVE COMPLETE IT OVERHAUL: Addressed immediate cost-reduction opportunities and minimized ongoing IT
expenditures, recommending improvements in existing IT systems and adopting new solutions across the
organization, while maintaining a technological and competitive edge. Cut IT outsourcing costs incrementally from
initial level of $135K per month to $75K in three months, $15K in seven months, and ultimately $4.5K, utilizing
existing internal staff. Additionally, achieved $100K+ annually in telecommunications savings, negotiating
corporate-wide contract with Qwest Communications for Internet, RVPN, and voice capabilities.
• EVOLVED IT DEPARTMENT INTO A HIGH-VALUE BUSINESS PARTNER: Stepped into a broken IT organization and
immediately hit the ground running, navigating critical inherited issues. Successfully managed the IT function
through Chapter 11 filing, involving closing of satellite corporate offices, and consolidating NJ and PA plants into one
larger facility to streamline business operations – accomplished on time and under budget. Furthermore, designed
and implemented Perpetual Inventory and Purchasing Module for all locations, resulting in 20% cost savings and 75%
reduction in support response time through better control and accountability.
SERTA MATTRESS COMPANY, Linden, NJ – 1998 to 2003
#1 mattress manufacturer in the US and a leader in the mattress industry worldwide.
Senior Vice President / Chief Information Officer
Developed and executed strategic technology vision and roadmap during rapid organic / inorganic growth, serving as the
technology evangelist who defined and drove common standards and practices across the organization – on a
local and global scale. Built and provided direction to an IT Department comprised of 27 management and
support members across 11 plants for a $580M company with $54M EBITDA. Hands-on role involved full
immersion into the business, with accountability for $4.5M budget, Strategic Planning, Operations Management,
HR, Marketing, Management Reporting, Communications, and participation in the Corporate Leadership Council.
* Recruited based on strong combination of operational and strategic leadership experience to assess and resolve
mission-critical technical hurdles to business success.
• BUILT A BEST PRACTICES IT DEPARTMENT: Established complete corporate technology infrastructure – people,
processes and technology – to align with corporate goals. Catalyst in bolstering IT’s internal credibility, driving a
paradigm shift (from reactive to proactive support of business needs) that dramatically transformed an inadequate
perception of the value of the IT Department. Impact included significant improvements in capability and customer
satisfaction, and enhanced responsiveness to new opportunities and changing market conditions.
• ALIGNED IT CAPABILITIES AND INFRASTRUCTURE WITH BUSINESS NEEDS: Led implementation of Oracle Financial
and ERP systems in three locations, which became the cornerstone of the company’s IT environment. New solution
enabled the organization to scale up and down (as needed) based on capacity, while generating a 25% increase in
staff productivity and $100K+ in annual savings.
Early Career President / Vice President of Operations, UNITED DATA SYSTEMS, Clifton, NJ (1988-1997)
Vice President of Sales and Marketing, FIVE-M SOFTWARE SYSTEMS, Carlstadt, NJ (1984-1988)
Entrepreneurial Business Proprietor, TIGER SCHULMANN’S MIXED MARTIAL ART, Hackensack, NJ (2005-2008)
Additional Languages: English, Arabic, French and conversational Spanish.
Education BS, Business Administration and Life Sciences, RAMAPO COLLEGE, Mahwah, NJ (1983)
Certifications Mas90 Developer, Implementer and Installer, 1988; Symix – SiteLine Implementer, 1991

4. Oracle EBS Software, 1999, FACTS5&6 Developer, Implementer and Installer,1988.