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SHAL
COMPANY PROFILE
VISION & MISSION
Vision & Mission
OUR MISSION:
We provide integrated logistics services by offering cost effective transportation
solutions thereby fulfilling Customer expectations. We understand the constant change
in trends and meet those changes through upgrading the system and its process. We
create work passion from our staff and help them achieve company’s goals and their
personal growth.
OUR VISION:
To become a market leader in the End to End Logistics (Sea, Air and Land) thereby
creating a bridge between Customer and Cargo and ensuring quality services are
offered by adapting to changing technologies and achieving excellence through
professional touch.
Corporate Profile
‘
SHAL (Sea Hawk Global Lines) is a well-known integrated Logistics Solution Provider
with years of experience and the capacity to offer its Customers the very best products
and services. With offices in India (Chennai, Mumbai, Kolkata, Tuticorin, Bangalore,
Delhi, Coimbatore and Krishnaptinam), Malaysia, Singapore, and Myanmar and
Network partners all across the world, SHAL provides best logistics and freight
management solutions to global Customers.
Since its inception in 1997, The Company is committed to provide the Customers the
solutions they need for running their business successfully. It has the expertise and the
capability to offer high quality services and unmatched operational excellence to its
Customers.
The main aim of SHAL is Customer satisfaction and takes every effort to fulfill the
objective without compromising on quality and the standard that each and every
Customer is a happy Customer. SHAL offers the complete range of logistics solutions
including freight forwarding by air, sea and road transport and the warehousing and
distribution facility for the requirement of the Customers.
ABOUT SHAL
GLOBAL PRESENCE
 NVOCC (Non Vessel Operating Common Carrier)
 Air Freight
 Sea Freight
 Customs Broking
 Container Trading & leasing
 Stevedoring
 Projects
 Transportation
 Warehousing
FOCUS SECTOR
BUSINESS PHILOSOPHY
 Lack of knowledge of Company Policies and Procedures and willful deviations of
the same
 Obtaining business intelligence unethically
 Using anyone else’s confidential information without appropriate approvals
 Pressuring or encouraging an employee to discuss confidential information
regarding their projects/employment details
 Obtaining information through behavior that could be construed as
“misrepresentation” or “spying”
 Indulging in any activity which is against ethical norms of doing business – e.g.
bribery, lying on your CV, underage employment etc.
WE DO NOT ENCOURAGE
 Do Not send sensitive information to unattended fax machines
or printers
 Do Not discuss any confidential information loudly or openly
 Do Not leave confidential drafts and notes that are no longer
needed lying around. Dispose them off properly
 Do Not forward official e-mails/documents to personal e-mail
id’s.
AVOID
Show Uncompromising integrity
Do the right thing, regardless of the pressure.
You are SHAL’s Brand Ambassadors – your behavior will always be a reflection of the
Company for the customer/client.
Protect SHAL- remember that our reputation is the easiest to lose and the most
important to keep
ALWAYS
 Treat others the way you would like to be treated
 SHAL is all about people, NOT designations
 Let others know if they make you uncomfortable
 Report concerns to your Manager, any other member of the Management Team or
Human Resources
 Behave professionally and do not threaten or intimidate anyone.
 Dress appropriately for work and adhere to office discipline
 If in Doubt – Ask and clarify
ALWAYS
 Engage in open and honest communication in all your business
interactions.
 Keep your promises—show others they can rely on you and
your work.
 Reply to all e-mails – whether from clients or colleagues,
within 24 hours. Even if just to say you will revert.
 Be willing to make the right decision for SHAL.
 Report any conflict of interest
IMPORTANT
SHAL BELIEVE
ORGANIZATION CHART
Your Entitlement….!
Annual leave = 14 days a
year
Maternity leave = 60 continuous days*
Paternity leave = 3 working days*
Medical leave = 14 days a year*
Hospitalization leave = 60 days a year*
Compassionate leave = 3 days*
Marriage leave = 3 working days*
LEAVE
MEDICAL BENEFITS
AIA Card
Medical: Outpatient General Practitioner &
Specialist
Option 2
1. Outpatient GP Care
a. Panel GP Visit
b. Emergency Non Panel GP Clinic Visit
c. Pap Smear at Panel GP Clinic only
(max once per year)
a. Overseas Coverage
 
Cashless
As Charge
As Charge
 
RM40 per visit
1. Outpatient Specialist Care
a. Specialist Visit – with referral from Panel
GP Clinic
 
 
 
Reimbursement basis. Overall limit RM1000 per
year1. Outpatient Diagnostic Services
- With referral from Panel GP Clinic or
Specialist
- Overseas Coverage RM150 per visit
(subject to Overall SP Limit)
MEDICAL OUTPATIENT
MEDICAL - HOSPITALIZATION & SURGICAL
1. In Hospital Care Plan 160
(RM) and / or Benefits
1.1 Hospital Room & Board  
I. Ordinary room (max daily benefit)
(up to 180 days max per disability)
I. Intensive Care (max daily benefits)
(up to 30 days max per disability)
160
 
500
1.2 Hospital Supplies & services As Charge
1.3 Surgical Fees As Charge
1.4 Anaesthetic Fees As Charge
1.5 Operating Theatre Charges As Charge
6. In Hospital Physician’s Visit
(up to 180 days max per disability)
As Charge
6. Malaysian Government Hospital
Daily Cash Allowance
(up to 180 days max per disabilities)
 
100
1. Ambulatory Care  
1. Pre-Surgical/Medical Diagnostic
Services
(within 60 days)
As Charge
2.2 Pre-Surgical/Medical Specialist
Consultation
(within 60 days)
As Charge
2.3 Second Surgical Opinion As Charge
2.4 Post-Hospitalisation Treatment
(up to t60 days following discharge from
hospital)
As Charge
4. Emergency Outpatient
Accidental Treatment
(within 24 hours up to 60 days)
As Charge
4. Accidental Dental Treatment
(within 24 hours up to 14 days)
As Charge
2.7 Day-care Procedure (Surgical/Medical) As Charge
2.8 Ambulance Fees As Charge
2.9 Medical Report Fee Reimbursement 80
2.10 Outpatient Rehabilitation Therapy,
Chemotherapy, Radiation Therapy, Kidney
Dialysis
As Charge
Overall Maximum Limit for Malaysian
Government Hospital Admission
(not subjected to any limit except for Room &
Board limit and overall maximum limit per
annum)
 
30, 000
Overall Limit (per Policy year) 30, 000
What you need to know?
‘
Salary is paid on 27th
of the month
Pay slip will be available by 7th
of the
following month
SALARY & PAY SLIP
13 % Employer contributions for
salary below RM 5,000.00
12 % Employer contributions for
salary above RM 5,000.00
Applicable only for local employees
EPF
Residence StatusResidence Status
Non ResidenceNon Residence ResidentResident
 Flat Tax Rate @26%
 Not eligible for tax relief
 Flat Tax Rate @26%
 Not eligible for tax relief
 Scaled rate from 0% to 26%
 Eligible for tax relief
 Scaled rate from 0% to 26%
 Eligible for tax relief
Resident rate if physically in Malaysia for
at least 182 days (Jan to Dec)
Advise HR/OSS upon completion of 182
days
Taxable if working in Malaysia
more than 60 days
Every employee will be subjected to tax deduction as per IRB and perform an
annual tax return by April of every year.
For foreigner, the tax rate is depending on the residence status of the employee.
TAX ASSESSMENT
DRESS CODE
DRESS CODE
‘
Thank You

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SHAL Induction

  • 2. VISION & MISSION Vision & Mission OUR MISSION: We provide integrated logistics services by offering cost effective transportation solutions thereby fulfilling Customer expectations. We understand the constant change in trends and meet those changes through upgrading the system and its process. We create work passion from our staff and help them achieve company’s goals and their personal growth. OUR VISION: To become a market leader in the End to End Logistics (Sea, Air and Land) thereby creating a bridge between Customer and Cargo and ensuring quality services are offered by adapting to changing technologies and achieving excellence through professional touch.
  • 4. SHAL (Sea Hawk Global Lines) is a well-known integrated Logistics Solution Provider with years of experience and the capacity to offer its Customers the very best products and services. With offices in India (Chennai, Mumbai, Kolkata, Tuticorin, Bangalore, Delhi, Coimbatore and Krishnaptinam), Malaysia, Singapore, and Myanmar and Network partners all across the world, SHAL provides best logistics and freight management solutions to global Customers. Since its inception in 1997, The Company is committed to provide the Customers the solutions they need for running their business successfully. It has the expertise and the capability to offer high quality services and unmatched operational excellence to its Customers. The main aim of SHAL is Customer satisfaction and takes every effort to fulfill the objective without compromising on quality and the standard that each and every Customer is a happy Customer. SHAL offers the complete range of logistics solutions including freight forwarding by air, sea and road transport and the warehousing and distribution facility for the requirement of the Customers. ABOUT SHAL
  • 6.  NVOCC (Non Vessel Operating Common Carrier)  Air Freight  Sea Freight  Customs Broking  Container Trading & leasing  Stevedoring  Projects  Transportation  Warehousing FOCUS SECTOR
  • 8.  Lack of knowledge of Company Policies and Procedures and willful deviations of the same  Obtaining business intelligence unethically  Using anyone else’s confidential information without appropriate approvals  Pressuring or encouraging an employee to discuss confidential information regarding their projects/employment details  Obtaining information through behavior that could be construed as “misrepresentation” or “spying”  Indulging in any activity which is against ethical norms of doing business – e.g. bribery, lying on your CV, underage employment etc. WE DO NOT ENCOURAGE
  • 9.  Do Not send sensitive information to unattended fax machines or printers  Do Not discuss any confidential information loudly or openly  Do Not leave confidential drafts and notes that are no longer needed lying around. Dispose them off properly  Do Not forward official e-mails/documents to personal e-mail id’s. AVOID
  • 10. Show Uncompromising integrity Do the right thing, regardless of the pressure. You are SHAL’s Brand Ambassadors – your behavior will always be a reflection of the Company for the customer/client. Protect SHAL- remember that our reputation is the easiest to lose and the most important to keep ALWAYS
  • 11.  Treat others the way you would like to be treated  SHAL is all about people, NOT designations  Let others know if they make you uncomfortable  Report concerns to your Manager, any other member of the Management Team or Human Resources  Behave professionally and do not threaten or intimidate anyone.  Dress appropriately for work and adhere to office discipline  If in Doubt – Ask and clarify ALWAYS
  • 12.  Engage in open and honest communication in all your business interactions.  Keep your promises—show others they can rely on you and your work.  Reply to all e-mails – whether from clients or colleagues, within 24 hours. Even if just to say you will revert.  Be willing to make the right decision for SHAL.  Report any conflict of interest IMPORTANT
  • 16. Annual leave = 14 days a year Maternity leave = 60 continuous days* Paternity leave = 3 working days* Medical leave = 14 days a year* Hospitalization leave = 60 days a year* Compassionate leave = 3 days* Marriage leave = 3 working days* LEAVE
  • 18. Medical: Outpatient General Practitioner & Specialist Option 2 1. Outpatient GP Care a. Panel GP Visit b. Emergency Non Panel GP Clinic Visit c. Pap Smear at Panel GP Clinic only (max once per year) a. Overseas Coverage   Cashless As Charge As Charge   RM40 per visit 1. Outpatient Specialist Care a. Specialist Visit – with referral from Panel GP Clinic       Reimbursement basis. Overall limit RM1000 per year1. Outpatient Diagnostic Services - With referral from Panel GP Clinic or Specialist - Overseas Coverage RM150 per visit (subject to Overall SP Limit) MEDICAL OUTPATIENT
  • 19. MEDICAL - HOSPITALIZATION & SURGICAL 1. In Hospital Care Plan 160 (RM) and / or Benefits 1.1 Hospital Room & Board   I. Ordinary room (max daily benefit) (up to 180 days max per disability) I. Intensive Care (max daily benefits) (up to 30 days max per disability) 160   500 1.2 Hospital Supplies & services As Charge 1.3 Surgical Fees As Charge 1.4 Anaesthetic Fees As Charge 1.5 Operating Theatre Charges As Charge 6. In Hospital Physician’s Visit (up to 180 days max per disability) As Charge 6. Malaysian Government Hospital Daily Cash Allowance (up to 180 days max per disabilities)   100 1. Ambulatory Care   1. Pre-Surgical/Medical Diagnostic Services (within 60 days) As Charge 2.2 Pre-Surgical/Medical Specialist Consultation (within 60 days) As Charge 2.3 Second Surgical Opinion As Charge 2.4 Post-Hospitalisation Treatment (up to t60 days following discharge from hospital) As Charge 4. Emergency Outpatient Accidental Treatment (within 24 hours up to 60 days) As Charge 4. Accidental Dental Treatment (within 24 hours up to 14 days) As Charge 2.7 Day-care Procedure (Surgical/Medical) As Charge 2.8 Ambulance Fees As Charge 2.9 Medical Report Fee Reimbursement 80 2.10 Outpatient Rehabilitation Therapy, Chemotherapy, Radiation Therapy, Kidney Dialysis As Charge Overall Maximum Limit for Malaysian Government Hospital Admission (not subjected to any limit except for Room & Board limit and overall maximum limit per annum)   30, 000 Overall Limit (per Policy year) 30, 000
  • 20. What you need to know? ‘
  • 21. Salary is paid on 27th of the month Pay slip will be available by 7th of the following month SALARY & PAY SLIP
  • 22. 13 % Employer contributions for salary below RM 5,000.00 12 % Employer contributions for salary above RM 5,000.00 Applicable only for local employees EPF
  • 23. Residence StatusResidence Status Non ResidenceNon Residence ResidentResident  Flat Tax Rate @26%  Not eligible for tax relief  Flat Tax Rate @26%  Not eligible for tax relief  Scaled rate from 0% to 26%  Eligible for tax relief  Scaled rate from 0% to 26%  Eligible for tax relief Resident rate if physically in Malaysia for at least 182 days (Jan to Dec) Advise HR/OSS upon completion of 182 days Taxable if working in Malaysia more than 60 days Every employee will be subjected to tax deduction as per IRB and perform an annual tax return by April of every year. For foreigner, the tax rate is depending on the residence status of the employee. TAX ASSESSMENT