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Health Informatics Internship
BY JASON PURCELL
HINF 4900
SUMMER 2014
Host : Southeast Georgia Health System
(Brunswick Campus)
Southeast Georgia Health System is a not-for-
profit healthcare system with multiple locations
and services
Serves the needs of residents from six counties
in Southeast Georgia - Brantley, Camden,
Charlton, Glynn, McIntosh, and Wayne.
Overview:
The Health System has served residents and
visitors to the beautiful Golden Isles and
surrounding areas of Southeast Georgia since
1888
Over 2,000 employees
Has 27 specialty groups with over 300 physicians
Overview (cont.):
Main Campus
Overview (cont.):
Brunswick
Brunswick Campus
2445 Parkwood Drive
Brunswick, GA 31520
912-466-7000
Camden Campus
Camden Campus
2000 Dan Proctor Dr.
St. Marys, GA 31558
912-576-6200
Overview (cont.):
What types of services are offered?
• Breast Care
• Cancer Care
• Cardiopulmonary Services
• Education
• Emergency Services
• Oncology
• Orthopaedic Care
• Pediatrics
• Radiology
• Rehabilitation Services
• Robotic Technology
• Wound Care
Overview (cont.):
What types of services are offered?
• Hospital Medicine Program
• Imaging Services
• Laboratory Services
• Maternity Care
• Mobile Health Service Vehicle
• Neurosciences
• Senior Care
• Sleep Management
• Spine Care
• Sports Medicine
• Surgical Services
• Women’s Health Services
Overview (cont.):
Overview (cont.):
Overview (cont.):
Nunnally House
What is Health Informatics?
“Health Informatics is the interdisciplinary
study of the design, development,
adoption, and application of IT-based
innovations in healthcare services delivery,
management, and planning.”
Intern Tasks:
• Assist with Cerner support - physicians and staff
• Review and discuss upcoming changes
• Shadow Nurse Informatics Analyst
• Learn workflow processes
• Assist with staff training / auditing
• Learn Cerner
• Create sample patients for physician training
• Attend Informatics and leadership meetings
Intern Tasks (cont.):
My Top 3 Projects!
Blood orderables
(Original)
ABORH
ABSC
CROSSMATCH
TRANSFUSION ORDER
Four separate orders needed:
Multiple steps
In one flow sheet
Blood orderables
(New flow)
Dialysis Electronic Orders
Eliminate paper charting
Bring Dialysis online
Ease of ordering
Patient tracking
Severe Sepsis Protocol
Identify at risk patients
Early Intervention
Blood Orderables – ongoing status – not
completed
Dialysis Electronic Orders – still in live testing –
mostly completed
Sepsis Protocol – went live on 6/10 –
competed!
Projects Status
Intern Host Supervisors
• Laura Grantham, RN, MSN, APRN
• Director, Patient Care Services
• Ryan Kaylor, RN
• Nurse Informatics Analyst
• Registered Nurse
• Business
casual
Dress Code Punctuality Deadlines
• Flexible Schedule
• Planned weekly
• Informal
• Flexible
• Work in progress
Formal Communication
• Departmental
• Meaningful Use Committee
• Health Informatics
• CHSI – outpatient
Informal Communication
• One on one
• Group discussions
• Email
• Forum chat
Qualifications / Interview
• No interview
• No tests
• No background check
Improvements:Current Process:
• Conduct interview / Tour
• Meet preceptor before
start date
Surprises…
Most Challenging…
Best Experience…
Recommendations
Integrate Cerner into EHR class
Use of Dragon software – being used for dictation and
notes
Less programming classes – more work flow design
and change management
Longer internships – Fall + Spring semesters
SGHS Internship Presentation

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SGHS Internship Presentation

Editor's Notes

  1. Cooperative Healthcare Services Inc. Or CHSI.
  2. Cooperative Healthcare Services Inc. Or CHSI.
  3. SGHS has 27 physician practices, all different kinds of specialties. They are under Cooperative Healthcare Services Inc. The Brunswick campus has a little over 316 beds, ER has 5 intake rooms and 19 emergency care rooms. Camden has 40 beds with a 17 emergency care rooms.
  4. SGHS has 27 physician practices, all different kinds of specialties. They are under Cooperative Healthcare Services Inc. The Brunswick campus has a little over 316 beds, ER has 5 intake rooms and 19 emergency care rooms. Camden has 40 beds with a 17 emergency care rooms.
  5. SGHS is has one of the two Cyber Knife system in the state of Georgia. Cyber Knife is a robotic system that uses pinpoint accuracy to shrink and kill tumors. They also have the Da Vinci robotic arm used for minimally invasive robotic surgery.
  6. SGHS is has one of the two Cyber Knife system in the state of Georgia. Cyber Knife is a robotic system that uses pinpoint accuracy to shrink and kill tumors. They also have the Da Vinci robotic arm used for minimally invasive robotic surgery.
  7. Nunnally House will be a one-story residential building with three wings. The cancer patient wing will include 16 one-bedroom units, the critical care family wing will consist of 12 two-bedroom units and the student/on-call unit will have 16 one-bedroom and 2 two-bedroom units.
  8. Nunnally House is a one-story residential building with three wings. The cancer patient wing will include 16 one-bedroom units, the critical care family wing will consist of 12 two-bedroom units and the student/on-call unit will have 16 one-bedroom and 2 two-bedroom units.
  9. Electronic Healthcare Records (EHR), Citrix, Cintricity are examples of innovated applications.
  10. Electronic Healthcare Records (EHR), Citrix, Cintricity are examples of innovated applications.
  11. Use to be completed by a clerk. Now doctors has to answer same redundant questions. ABORH= blood type match, ABSC= antibody secreting cells in blood could indicate infection, CROSSMATCH= match pt and donor blood, then TRANSFUSION order to nurse.
  12. Top 3 projects, blood ordering
  13. Responsibilities: are to continually assess nursing work flow
  14. Schedule was flexible, I could take off anytime I needed to, planned each week as we go.
  15. Both forms of communication where used. The most important was formal – that’s where we finalized most plans.
  16. Both forms of communication where used. The most important was formal – that’s where we finalized most plans.
  17. New process @ SGHS we had to go through. It would benefit both student and host to be able to sit down and interview to talk about expectations, skills, and possible projects. Have preceptor present during interview.
  18. I was surprised to learn that the applications analysts did not program their applications but they are given a set of powerful tools and a environment to create applications, some fully functional, and others that are limited. The most challenging for me and my preceptor was to stay on task with just one project. We had to do as much as possible on multiple projects, while giving Cerner support and fixing EHR related issues that come up on a daily basis. My best experiences is when we finally did finish a project and got to see the finished product and helping with creating test patients for physician training.
  19. Teach Cerner EHR and build and prod domains, since most hospitals in the surrounding areas use Cerner. Introduction to Dragon software should be implemented into a technology class since both Cerner and Epic is using this software for physician dictation and and power notes. Less programming classes, and more emphasis on work flow design and change management. Internships should be at least 2 semesters long.