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Service Delivery Transformation
Deloitte's 2014 Global
Outsourcing and Insourcing survey
results
Results are in for Deloitte's 2014 Global Outsourcing and Insourcing
survey. We had strong participation from both large and small
organizations, representation from 22 industry sectors, and geographical
diversity, with respondents from 30 countries.
The results indicate that while outsourcing as a business practice continues to see growth across all functions
surveyed, there are technological and political factors that can be expected to increase or reduce the pace of
growth.
Read Deloitte's 2014 Global Shared Services survey results to explore the notable findings of the survey
results on topics including regulation, geography, technology and vendor management.
Related links
Service Delivery Transformation services
Deloitte's 2012 Global Outsourcing and Insourcing Survey
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About Deloitte
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member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed
description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about
for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest
clients under the rules and regulations of public accounting.
Copyright © 2014 Deloitte Development LLC. All rights reserved.
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Deloitte’s 2014 Global Outsourcing and Insourcing Survey
Results!
LOAD
We are pleased to report that the results of Deloitte’s 2014 Global Outsourcing and Insourcing Survey are in. We had
strong participation from both large and small organizations, representation from 22 industry sectors, and geographical
diversity, with respondents from 30 countries.
The results indicate that while outsourcing as a business practice continues to see growth across all functions surveyed,
there are technological and political factors that can be expected to increase or reduce the pace of growth.
To learn more, download the attached executive summary of the report.
DELOITTE  SERVICE DELIVERY TRANSFORMATION

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DELOITTE SERVICE DELIVERY TRANSFORMATION

  • 1. Service Delivery Transformation Deloitte's 2014 Global Outsourcing and Insourcing survey results Results are in for Deloitte's 2014 Global Outsourcing and Insourcing survey. We had strong participation from both large and small organizations, representation from 22 industry sectors, and geographical diversity, with respondents from 30 countries. The results indicate that while outsourcing as a business practice continues to see growth across all functions surveyed, there are technological and political factors that can be expected to increase or reduce the pace of growth. Read Deloitte's 2014 Global Shared Services survey results to explore the notable findings of the survey results on topics including regulation, geography, technology and vendor management. Related links Service Delivery Transformation services Deloitte's 2012 Global Outsourcing and Insourcing Survey Subscribe Deloitte.com | Unsubscribe | Manage email preferences | RSS 30 Rockefeller Plaza New York, NY 10112-0015 United States About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright © 2014 Deloitte Development LLC. All rights reserved. 36 USC 220506 Member of Deloitte Touche Tohmatsu Limited
  • 2. Legal | Privacy | Cookies Deloitte’s 2014 Global Outsourcing and Insourcing Survey Results! LOAD We are pleased to report that the results of Deloitte’s 2014 Global Outsourcing and Insourcing Survey are in. We had strong participation from both large and small organizations, representation from 22 industry sectors, and geographical diversity, with respondents from 30 countries. The results indicate that while outsourcing as a business practice continues to see growth across all functions surveyed, there are technological and political factors that can be expected to increase or reduce the pace of growth. To learn more, download the attached executive summary of the report.