The document summarizes the results of Deloitte's 2014 Global Outsourcing and Insourcing survey. It had strong participation from large and small organizations across 22 industries and 30 countries. The results showed that outsourcing continues to grow across functions, but technological and political factors may increase or decrease the growth pace. Readers are invited to explore the full survey results covering topics like regulation, geography, technology, and vendor management.

1. Service Delivery Transformation
Deloitte's 2014 Global
Outsourcing and Insourcing survey
results
Results are in for Deloitte's 2014 Global Outsourcing and Insourcing
survey. We had strong participation from both large and small
organizations, representation from 22 industry sectors, and geographical
diversity, with respondents from 30 countries.
The results indicate that while outsourcing as a business practice continues to see growth across all functions
surveyed, there are technological and political factors that can be expected to increase or reduce the pace of
growth.
Read Deloitte's 2014 Global Shared Services survey results to explore the notable findings of the survey
results on topics including regulation, geography, technology and vendor management.
Related links
Service Delivery Transformation services
Deloitte's 2012 Global Outsourcing and Insourcing Survey
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Deloitte’s 2014 Global Outsourcing and Insourcing Survey
Results!
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We are pleased to report that the results of Deloitte’s 2014 Global Outsourcing and Insourcing Survey are in. We had
strong participation from both large and small organizations, representation from 22 industry sectors, and geographical
diversity, with respondents from 30 countries.
The results indicate that while outsourcing as a business practice continues to see growth across all functions surveyed,
there are technological and political factors that can be expected to increase or reduce the pace of growth.
To learn more, download the attached executive summary of the report.