Using SQL Plan Management for Performance TestingMaris Elsins
This is my article from NoCOUG Journal in August 2012. It discusses advanced approach of using SPM for quality assessment of performance testing and identification of changes.
10 Tasks for L&D Departments in 2014 - Learning Insights Report Webinar Feb 2014KineoPacific
Technology is shaking the foundation that L&D was built on. Nowadays, learning is becoming more collaborative, continuous connected and community-based. In this webinar, we’re identifying 10 emerging learning technology trends that learning and development professionals need to look out for, and 10 practical ways to implement them in the workplace.
Tina Griffin, Elearning Solutions Manager from Kineo presented this frontline session at the LearnX Main Event on September 9 2015.
Technology is fundamentally changing the way we do things. We’re seeing a global shift from manual or disconnected systems to single, online enterprise systems. The impact is modernising business processes and redefining job roles, while improving efficiencies, performance and customer service. The training challenge is immense. With a critical role in change management, larger systems-based training is driving a new approach to blended learning, one that focuses on the ‘spine’ of the solution. Just as our spines need to allow us to move freely while still supporting us, a well-designed blend is the same. But finding the spine has many challenges that can throw any of the vertebrae out of alignment. Find out if you’ve got the backbone to get your systems training moving freely.
The Evolution of learning production: what we've learnt in the past decade, a...KineoPacific
This slidedeck was presented at the 2015 Learning@Work Summit in Sydney, Australia. In this presentation, Virginia and Tina look at:
Understanding rapid elearning design and development:
What skills are needed to produce rapid content
What the real pros and cons are
How to grow a team: a focus on specialism vs generalists, optimum sizes of teams and knowledge management
Global audiences mean global teams: how to cater to a diverse and large group of people with one learning programme
For more information about Kineo and how we can help you increase performance through learning, contact us at www.kineo.com.
Using SQL Plan Management for Performance TestingMaris Elsins
This is my article from NoCOUG Journal in August 2012. It discusses advanced approach of using SPM for quality assessment of performance testing and identification of changes.
10 Tasks for L&D Departments in 2014 - Learning Insights Report Webinar Feb 2014KineoPacific
Technology is shaking the foundation that L&D was built on. Nowadays, learning is becoming more collaborative, continuous connected and community-based. In this webinar, we’re identifying 10 emerging learning technology trends that learning and development professionals need to look out for, and 10 practical ways to implement them in the workplace.
Tina Griffin, Elearning Solutions Manager from Kineo presented this frontline session at the LearnX Main Event on September 9 2015.
Technology is fundamentally changing the way we do things. We’re seeing a global shift from manual or disconnected systems to single, online enterprise systems. The impact is modernising business processes and redefining job roles, while improving efficiencies, performance and customer service. The training challenge is immense. With a critical role in change management, larger systems-based training is driving a new approach to blended learning, one that focuses on the ‘spine’ of the solution. Just as our spines need to allow us to move freely while still supporting us, a well-designed blend is the same. But finding the spine has many challenges that can throw any of the vertebrae out of alignment. Find out if you’ve got the backbone to get your systems training moving freely.
The Evolution of learning production: what we've learnt in the past decade, a...KineoPacific
This slidedeck was presented at the 2015 Learning@Work Summit in Sydney, Australia. In this presentation, Virginia and Tina look at:
Understanding rapid elearning design and development:
What skills are needed to produce rapid content
What the real pros and cons are
How to grow a team: a focus on specialism vs generalists, optimum sizes of teams and knowledge management
Global audiences mean global teams: how to cater to a diverse and large group of people with one learning programme
For more information about Kineo and how we can help you increase performance through learning, contact us at www.kineo.com.
System reliability is an important issue in designing modern multiprocessor systems. This paper proposes a fault-tolerant, scalable, multiprocessor system architecture that adopts a pipeline scheme. To verify the performance of the proposed system, the SimEvent/Stateflow tool of the MATLAB program was used to simulate the system. The proposed system uses twelve processors (P), connected in a linear array, to build a ten-stage system with two backup processors (BP). However, the system can be expanded by adding more processors to increase pipeline stages and performance, and more backup processors to increase system reliability. The system can automatically reorganize itself in the event of a failure of one or two processors and execution continues without interruption. Each processor communicates with its neighboring processors through input/output (I/O) ports which are used as bypass links between the processors. In the event of a processor failure, the function of the faulty processor is assigned to the next processor that is free from faults. The fast Fourier transform (FFT) algorithm is implemented on the simulated circuit to evaluate the performance of the proposed system. The results showed that the system can continue to execute even if one or two processors fail without a noticeable decrease in performance.
Implementing True Zero Cycle Branching in Scalar and Superscalar Pipelined Pr...IDES Editor
In this paper, we have proposed a novel architectural
technique which can be used to boost performance of modern
day processors. It is especially useful in certain code constructs
like small loops and try-catch blocks. The technique is aimed
at improving performance by reducing the number of
instructions that need to enter the pipeline itself. We also
demonstrate its working in a scalar pipelined soft-core
processor developed by us. Lastly, we present how a superscalar
microprocessor can take advantage of this technique and
increase its performance.
Integrating Fault Tolerant Scheme With Feedback Control Scheduling Algorithm ...ijics
In order to provide Quality of Service (QoS) in open and unpredictable environment, Feedback based
Control Scheduling Algorithm (FCSA) is designed to keep the processor utilization at the scheduling
utilization bound. FCSA controls CPU utilization by assigning task periods that optimize overall control
performance, meeting deadlines even if the task execution time is unpredictable and through performance
control feedback loop.
Integrating fault tolerant scheme with feedback control scheduling algorithm ...ijics
In order to provide Quality of Service (QoS) in open and unpredictable environment, Feedback based
Control Scheduling Algorithm (FCSA) is designed to keep the processor utilization at the scheduling
utilization bound. FCSA controls CPU utilization by assigning task periods that optimize overall control
performance, meeting deadlines even if the task execution time is unpredictable and through performance
control feedback loop. Current FCSA doesn’t ensure Fault Tolerance (FT) while providing QoS in terms of
CPU utilization and resource management. In order to assure that tasks should meet their deadlines even
in the presence of faults, a FT scheme has to be integrated at control scheduling co-design level. This paper
presents a novel approach on integrating FT scheme with FCSA for real time embedded systems. This
procedure is especially important for control scheduling co-design of embedded systems.
LabVIEW - Teaching Aid for Process ControlIDES Editor
Process Instrumentation deals with measurement
and control process parameters to achieve the required quality.
While teaching process related subjects, it is observed that
students are not able to understand process equipment and
controls associated with it theoretically. So to make the subjects
understandable and interesting, simulation of processes are
carried out with displays as used with distributed control
system (DCS). Simulations are used across virtually in
engineering to improve the development process and design
quality, identify design errors earlier, cut down on physical
prototypes, and reduce time to market. Here dryer, boiler
control simulations are carried out to study dynamic behavior.
Application software LabVIEW is used with control design
and data logging with supervisory (DSC) module.
Testability refers to the design parameter which makes it relatively easy to identify and isolate faults in the system. Testability can be considered to be a subset of maintainability, because fault detection and isolation are important drivers in the maintainability of a system
in process control it need to control and monitoring some important measurements such as measuring temperture of boilers,heat exchanger,etc..for safety assurance.
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
System reliability is an important issue in designing modern multiprocessor systems. This paper proposes a fault-tolerant, scalable, multiprocessor system architecture that adopts a pipeline scheme. To verify the performance of the proposed system, the SimEvent/Stateflow tool of the MATLAB program was used to simulate the system. The proposed system uses twelve processors (P), connected in a linear array, to build a ten-stage system with two backup processors (BP). However, the system can be expanded by adding more processors to increase pipeline stages and performance, and more backup processors to increase system reliability. The system can automatically reorganize itself in the event of a failure of one or two processors and execution continues without interruption. Each processor communicates with its neighboring processors through input/output (I/O) ports which are used as bypass links between the processors. In the event of a processor failure, the function of the faulty processor is assigned to the next processor that is free from faults. The fast Fourier transform (FFT) algorithm is implemented on the simulated circuit to evaluate the performance of the proposed system. The results showed that the system can continue to execute even if one or two processors fail without a noticeable decrease in performance.
Implementing True Zero Cycle Branching in Scalar and Superscalar Pipelined Pr...IDES Editor
In this paper, we have proposed a novel architectural
technique which can be used to boost performance of modern
day processors. It is especially useful in certain code constructs
like small loops and try-catch blocks. The technique is aimed
at improving performance by reducing the number of
instructions that need to enter the pipeline itself. We also
demonstrate its working in a scalar pipelined soft-core
processor developed by us. Lastly, we present how a superscalar
microprocessor can take advantage of this technique and
increase its performance.
Integrating Fault Tolerant Scheme With Feedback Control Scheduling Algorithm ...ijics
In order to provide Quality of Service (QoS) in open and unpredictable environment, Feedback based
Control Scheduling Algorithm (FCSA) is designed to keep the processor utilization at the scheduling
utilization bound. FCSA controls CPU utilization by assigning task periods that optimize overall control
performance, meeting deadlines even if the task execution time is unpredictable and through performance
control feedback loop.
Integrating fault tolerant scheme with feedback control scheduling algorithm ...ijics
In order to provide Quality of Service (QoS) in open and unpredictable environment, Feedback based
Control Scheduling Algorithm (FCSA) is designed to keep the processor utilization at the scheduling
utilization bound. FCSA controls CPU utilization by assigning task periods that optimize overall control
performance, meeting deadlines even if the task execution time is unpredictable and through performance
control feedback loop. Current FCSA doesn’t ensure Fault Tolerance (FT) while providing QoS in terms of
CPU utilization and resource management. In order to assure that tasks should meet their deadlines even
in the presence of faults, a FT scheme has to be integrated at control scheduling co-design level. This paper
presents a novel approach on integrating FT scheme with FCSA for real time embedded systems. This
procedure is especially important for control scheduling co-design of embedded systems.
LabVIEW - Teaching Aid for Process ControlIDES Editor
Process Instrumentation deals with measurement
and control process parameters to achieve the required quality.
While teaching process related subjects, it is observed that
students are not able to understand process equipment and
controls associated with it theoretically. So to make the subjects
understandable and interesting, simulation of processes are
carried out with displays as used with distributed control
system (DCS). Simulations are used across virtually in
engineering to improve the development process and design
quality, identify design errors earlier, cut down on physical
prototypes, and reduce time to market. Here dryer, boiler
control simulations are carried out to study dynamic behavior.
Application software LabVIEW is used with control design
and data logging with supervisory (DSC) module.
Testability refers to the design parameter which makes it relatively easy to identify and isolate faults in the system. Testability can be considered to be a subset of maintainability, because fault detection and isolation are important drivers in the maintainability of a system
in process control it need to control and monitoring some important measurements such as measuring temperture of boilers,heat exchanger,etc..for safety assurance.
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4
Sequencing software
1. SIMPLIFIED PLC CODE USING A SEQUENCING SYSTEM
Ariadne has been writing plc and graphics code since 1976. We realised early on that the designer
has a responsibility to provide well structured code in order to ensure low long-term costs.
We developed a system of writing plc code that splits
the complete operation into a series of small tasks.
Individual tasks are self-contained modules of code
that are easy to test and document, and software
change control is simplified. Adjusting the design of
an individual task does not require any other part of
the code to be tested again.
Sets of tasks are formed into sequences of operation
within the plc in a very simple way. A sequence is no
more than a list of task numbers with any associated
parameters. Changing a list of tasks (through a
graphics terminal, for instance) may completely
change the operation of the plant, but no additional
testing of code is required, as all the individual tasks
have been tested already. Verification of the process
controlled by the sequence is still required, of course.
On the left is a very simplified
example of a task list. Note that
some tasks are used to control
sequences – tasks can also be used to
make another sequence skip some
tasks, or repeat a task, or even adjust
the parameter of a task.
All tasks are self-contained and have
designated interface areas for the
overall sequence executive control.
The plant to be controlled is also
split into conceptual plant units.
PLC code assigns a set of actions to be taken whenever a
problem occurs within a plant unit. Alarms are assigned
as being either hold or informative – the presence of a
hold alarm initiates a predetermined shutdown of the
plant unit. Other plant units feeding that plant unit are
paused and perform a predetermined pause routine.
All these action routines need only to be tested once.
Additional hold alarms invoke the same routine and so
new alarms can be added to a plant unit without the
need for testing other than verifying that the input
causes the alarm to occur.
The screenshot shows the effect of the mixer being opened whilst sugar and fat are being fed in.
www.etprocessdesign.co.uk +44 (0)1404 823650 or +44 0775 444 2578
2. The diagram on the left shows a very simple
sequence that empties plant unit C. (In real code,
such a simple action would all be one task – it is
simplified here to show the principles clearly).
The next diagram shows the incorporation of the
Empty plant unit C sequence into another sequence.
Our sequence system allows us to use this piece of
code as often as we like in the entire project, but
does not increase the programming overhead or
require further testing. The central code that
overseas all tasks and sequences ensures that all
code modules run individually – if a task or
sequence is called a second time whilst running, the
second call waits until the first call has completed.
Sequence 3 also shows that tasks can have parameters
assigned to them. These are usually process variables,
but can also be used to control other parts of the plc
code. One use is where an operator checks the product
conformance to quality standards, and determines
whether to repeat an earlier step using a different
parameter value. This is particularly useful in
pharmaceutical plant control.
Sequence control of modular task code is particularly
useful in prototype processes, where the code requires
frequent changes. Our system allows a plc code to be
very flexible, changed in seconds, yet requires no
retesting of code. (As said before, the process flowchart
must be correct – the plc can be told to empty a tank
before it is filled, for instance).
Sequencing is also very useful where multiple
mixers are fed from a central weighing system, or
where repeated ingredient feeds are required within
a recipe.
Perhaps the greatest benefit of the plant unit and
sequencing system comes when a plant needs to be
modified. Complete new areas of plant can be
added or removed with ease, as the code is totally
modular. Care must be undertaken, of course, but
retesting is not required – the remaining plant will
operate as before providing the process
requirements are still met.
Programming methodology and datatable structures
are identical across different plants and factories,
which is a great benefit for maintenance staff.
www.etprocessdesign.co.uk +44 (0)1404 823650 or +44 0775 444 2578