Internet for Seniors

1. My PC and the Web 'Computing for seniors' Seminar: ‘preparing for retirement’ European Parliament, European Commission Luxembourg, JMO M6, 2009-Q2 http://www.aiace-luxembourg.eu

5. My PC and the Web > A PC – what for? > Communicating: ‘chat’ – e.g. Google talk http://www.aiace-luxembourg.eu

6. My PC and the Web > A PC – what for? > Communicating: ‘ video chat ’ – e.g. Google talk http://www.aiace-luxembourg.eu

7. My PC and the Web > A PC – what for? > Communicating: telephone calls http://www.aiace-luxembourg.eu http://www.skype.com Internet telephony with webcam or not Tomorrow?

8. My PC and the Web > A PC – what for? > Communicating: telephone calls http://www.aiace-luxembourg.eu http://www.jajah.com Internet telephony or www.voipbuster.com www.voip.com

10. My PC and the Web > A PC – what for? > Overview of social media (1) http://www.aiace-luxembourg.eu

11. My PC and the Web > A PC – what for? > Overview of social media (2) http://www.aiace-luxembourg.eu

12. My PC and the Web > A PC – what for? > Web trend map (3) http://www.aiace-luxembourg.eu

13. My PC and the Web > A PC – what for? > Web trend map (4) http://www.aiace-luxembourg.eu For a better view of this map, have a look on http://www.flickr.com/photos/formforce/3409362834/sizes/o/ Source: Information Architects

14. My PC and the Web > A PC – what for? > Communicating: your own personalised homepage for your browser http://www.aiace-luxembourg.eu www.netvibes.com Google, Yahoo … offer similar possibilities

17. My PC and the Web > A PC – what for? > Keeping up-to-date with current affairs: > e.g. news on Nepal http://www.aiace-luxembourg.eu Google Alert FAQ ( english version ) Google Alert FAQ en français

18. My PC and the Web > A PC – what for? > Keeping up-to-date with current affairs: a RSS feed http://www.aiace-luxembourg.eu Google reader help

19. My PC and the Web > A PC – what for? > Travel: Google Earth http://www.aiace-luxembourg.eu For UK: ordnance survey For France, see also the site of the Institut Géographique National www.geoportail.fr Google Earth is a free programme to be downloaded to your PC or Mac Google Earth and UK Met office, global warming http://www.metoffice.gov.uk/weather/uk/index.html

20. My PC and the Web > A PC – what for? > Travel: www.geoportail.fr http://www.aiace-luxembourg.eu For UK: ordnance survey

24. My PC and the Web > A PC – what for? > Google Health http://www.aiace-luxembourg.eu http s ://www.google.com/health/html/about/ Of course, you must have an account by Google http://www.healthvault.com/ b y Microsoft

35. My PC and the Web > A PC: how does it work? > Software … elsewhere (on the Web) http://www.aiace-luxembourg.eu http://www.google.com/intl/en/options/

38. My PC and the Web > How does it work ? >Internet Service Providers (ISP) http://www.aiace-luxembourg.eu How many ISPs and Internet players will ther still be in 10 years’ time ? In the meantime >>> Telecoms, ISPs ISPs account for most consumer complaints in 2006 Difficult times for ISPs' set to continue. The DGCCRF, the Directorate-General for Competition, Consumption and Repression of Frauds, which is currently organising meetings with ISPs to check the quality of their customer services, has just published its 2006 assessment of complaints in the telecommunications sector. The conclusions could not be clearer: with 17 322 complaint procedures, ISPs represent the most criticized sector of activity. In total , 29 704 complaint procedures were recorded, i.e. 4.1% less than the previous year. Despite these rather optimistic results, the DGCCRF notes that "the level of the consumers' dissatisfaction remains high". Indeed, the complaints against Internet services now account for 58,3% of all recorded procedures. Their number increased by 17.4% in relation to 2005, where 14 755 complaints had been lodged by private individuals. The principal reasons for complaints relate to technical problems (29% of the total), difficulties in cancelling services (22%) and problems relating to invoicing (9.7%). Another complaint factor is that with the generalisation of total l ocal loop unbundling which enables the subscriber to have a telephone line while freeing terminating the subscription to France Telecom, technical problems which may affect the proper functioning of the Internet may also affect the telephone line.

40. My PC and the WEB > PCs and other electronic equipment > Digital camera http://www.aiace-luxembourg.eu

41. My PC and the WEB > PCs and other electronic equipment > Video http://www.aiace-luxembourg.eu

42. My PC and the WEB > PCs and other electronic equipment > GPS http://www.aiace-luxembourg.eu

43. My PC and the WEB > PCs and other electronic equipment >Games http://www.aiace-luxembourg.eu

44. My PC and the WEB > PCs and other electronic equipment >Phones http://www.aiace-luxembourg.eu

45. My PC and the WEB > PCs and other electronic equipment >eBook reader http://www.aiace-luxembourg.eu

46. My PC and the WEB > PCs and other electronic equipment > Netbook http://www.aiace-luxembourg.eu

47. My PC and the WEB > PCs and other electronic equipment > iPOD and MP3 reader http://www.aiace-luxembourg.eu

48. My PC and the Web > Addresses to help understand the Web and its evolution http://www.aiace-luxembourg.eu How big is the Web ? The Hidden Web A possible future of research? See the article on Freebase The stakes in the international governance of the Internet: documents Why a new Internet protocol ( IPv6 ) After ‘ DNS ’, ‘ ONS ’ towards an Internet of objects identified by ‘ RFID ’: