This presentation describes:
What is Freelancing?
How to be a Freelancer?
What are the success factors to win projects?
What are the different online Freelancing sites?
WordCamp Nashville 2016: The promise and peril of Agile and Lean practicesmtoppa
Why you may to consider adopting Agile or Lean practices, how they differ from each other, what benefits you can expect, and what obstacles you may face
This presentation describes:
What is Freelancing?
How to be a Freelancer?
What are the success factors to win projects?
What are the different online Freelancing sites?
WordCamp Nashville 2016: The promise and peril of Agile and Lean practicesmtoppa
Why you may to consider adopting Agile or Lean practices, how they differ from each other, what benefits you can expect, and what obstacles you may face
While every brand brings a unique set of goals, values, assets, and circumstances to the content marketing table, at least one thing is universal: We can all learn from the experiences of those who faced the same challenges and came out on top. Fortunately, when it comes to content marketing, there are plenty of amazing brands we can look to for guidance.
Companies of various sizes, locations, and industries created these efforts and delivered them in a wide variety of formats. We hope they will give you a feel for the tremendous things brands can accomplish with content marketing — and inspire you to explore some new content marketing ideas of your own.
In 2013, Content Marketing Institute released its first Content Marketing Framework. At the time, its purpose was to serve as a high-level view of the principles that govern the world of brand storytelling. Since then, CMI has worked with more than 100 brands, helping them put these core principles into practice. These partnerships have taught us a lot about which parts of the framework worked, which didn’t, and where we still needed to provide greater clarity and transparency. To reflect the insights we gained – as well as the many shifts that have occurred across the entire digital ecosystem – we’ve streamlined our original discussion, and have added a distinct new process model to each node. What follows is our redesigned Content Marketing Framework.
In this e-book, you'll see over 50 predictions from thought leaders who share their views on brand strategy, organizational structure, emerging technology and platforms, and other big developments that may be on the horizon for content marketing.
How to Work with Bots in Product by Shopify Sr. Product ManagerProduct School
Bots, AI, NLP - these are the buzzwords of today’s tech scene that never stop buzzing. The signs are clear that conversational interfaces are the future, and many companies are getting in the game and betting big. In this event, Ellen shared what she has learned about building bots and how they are evolving to become the future of autonomous labor.
Personal customer experiences are and will be more and more vital. People to people, but also people to machine. Today, there are several providers of the same services, and the new ones are faster, more flexible, and more personalized in their communications with their customers & users. How do we ensure that we provide the right information to our employees as well as to our customers so they can better serve and increase customer satisfaction?
This webinar will focus on how you as an organization will have to restructure, rethink and redesign your technological platform to support increasing employee- and customer demands.
Key takeaways:
Holistic understanding of how to make a successful cloud transition
Learn why modern organizations excel in customer treatment, productivity, flexibility, and agility
High-level architecture and how and why DevOps changes organizations
Web Design Essentials Refreshed Media Business Link PresentationRefreshed Media Ltd
A presentation by Refreshed Media Managing Director Simon Melaniphy to 2 audiences of business people at Business Link events at Fareham and Isle of Wight in 2009.
Delivered as a 45 minute presentation as an overview on:
1. Planning your website
2. Creating an impact
3. Technical issues
4. Converting into sales or leads
This covers a very top level overview on split and multivariate testing, including 2 case studies, calls to action and tools to test these with.
Growing Interest in Cloud Based Digital Experiences -- An IDC and IBM Digital...IBM Digital Experience
As marketing, commerce, and customer service continue to shift to digital channels — and as an increasingly greater share of an organization's revenue comes from digital business — organizations have become acutely aware of the need for an enterprise digital experience platform. Such a platform enables them to quickly and cost effectively create, manage, and deliver cross-channel, cross-device digital experiences to their various constituents; measure the effectiveness of the experiences; and optimize the experiences based on analytical insights.
Organizations are increasingly turning to platforms such as IBM Digital Experience on Cloud to meet today's digital business requirements. As IDC's research has shown, organizations that use IBM Digital Experience have realized significant business benefits, including increased revenue and quicker time to market, reduced costs and improved staff productivity, and increased customer and employee engagement.
Join us in this live webinar to:
1. Hear directly from IDC on their latest IBM Digital Experience on Cloud Business Valuation report
2. See live demonstrations of the latest features that IBM Digital Experience on Cloud solutions can provide to companies looking to capitalize on their digital transformations
Value Driven Development by Dave Thomas Naresh Jain
Agile, OOP... are like good hygiene in the kitchen, it results in meals with consistent quality and predictable prep and service times. It doesn't result in great meals nor substantially impact the ROI! Lean Thinking clearly shows that the only way to make a significant impact is to improve the value chain by improving flow. If everyone is following best practices no one has competitive advantage. Major improvements in the value chain depend on continued disruptive innovations. Innovations leverage people and their ideas. We use case studies to illustrate the different business and technical innovations and their impact. We conclude with a discussion of how to build and leverage an innovation culture versus a sprint death march when dealing with high value time to market projects.
More details: https://confengine.com/agile-india-2017/proposal/3608/value-driven-development-maximum-impact-maximum-speed
7 Ways to Maximize ROI on your Digital Experience InvestementGlenn Kline
This is a presentation I gave for Perficient at IBM Amplify 2017 on 7 ways to maximize your ROI on your IBM Digital Experience / WebSphere Portal and Web Content Management investment.
MX: Managing Experience | Day 2 - Designing Delivery: A Unified Approach to D...Adaptive Path
The digital service economy demands the ability to create coherent user experiences while achieving end-to-end agility and efficiency. The ability to deliver them together requires seamless system, process, and organizational design. Companies need a unified approach to design and operations that centers the entire organization around helping customers achieve their goals.
This workshop teaches participants how to connect user-centered design to the entire service delivery lifecycle. It introduces a holistic approach that interconnects marketing, design, development, and operations into a circular design/operations loop. Through talks, discussions, and guided exercises, participants learn how to improve both customer satisfaction and operational effectiveness by:
-designing for service, not just software
-minimizing latency and maximizing feedback throughout the organization
-designing for failure and operating to learn
-using operations as input to design
Traditional custom intranets require substantial investment in time and costs. Successful user adoption and the ability to keep pace with the latest technology is never guaranteed.
NextGen Intranet solutions like OneWindow Workplace, built on Office 365, provide rapid deployment in a ready-to-go, cloud-based, mobile-first environment.
Daniel Cohen-Dumani, founder and CEO of Portal Solutions and Val Orekhov, CTO at Portal Solutions, share the future of NextGen Intranets and introduce you to OneWindow Workplace in this interactive webinar.
You'll learn:
- What is NextGen Intranet?
- NextGen vs. custom Intranets: what is the difference?
- The power of building on Office 365
- Key features and benefits of OneWindow Workplace
- Is a ready-to-go intranet right for your organization?
Finding and fixing bugs early requires an automated UI testing strategy that fits into the release schedule. But how do you get complete, early feedback into development cycles when UI regression testing takes longer to complete than the build process?
Join this web seminar to discover how to introduce stable UI validation into every continuous integration cycle. This regression testing strategy meets the development cadence of mobile and web app teams, providing the necessary feedback early and often.
You will learn how to:
-Overcome long test cycles
-Create stable tests to run on every build
-Segment test suites to better fit into development cycles
-Drive early feedback on every build with real devices and browsers
The Digital Workplace - Building a more productive digital work environment s...Oscar Berg
It's time to take employee productivity and digital working seriously. The Digital Workplace is an approach that helps you build a more productive digital work environment - service by service.
While every brand brings a unique set of goals, values, assets, and circumstances to the content marketing table, at least one thing is universal: We can all learn from the experiences of those who faced the same challenges and came out on top. Fortunately, when it comes to content marketing, there are plenty of amazing brands we can look to for guidance.
Companies of various sizes, locations, and industries created these efforts and delivered them in a wide variety of formats. We hope they will give you a feel for the tremendous things brands can accomplish with content marketing — and inspire you to explore some new content marketing ideas of your own.
In 2013, Content Marketing Institute released its first Content Marketing Framework. At the time, its purpose was to serve as a high-level view of the principles that govern the world of brand storytelling. Since then, CMI has worked with more than 100 brands, helping them put these core principles into practice. These partnerships have taught us a lot about which parts of the framework worked, which didn’t, and where we still needed to provide greater clarity and transparency. To reflect the insights we gained – as well as the many shifts that have occurred across the entire digital ecosystem – we’ve streamlined our original discussion, and have added a distinct new process model to each node. What follows is our redesigned Content Marketing Framework.
In this e-book, you'll see over 50 predictions from thought leaders who share their views on brand strategy, organizational structure, emerging technology and platforms, and other big developments that may be on the horizon for content marketing.
How to Work with Bots in Product by Shopify Sr. Product ManagerProduct School
Bots, AI, NLP - these are the buzzwords of today’s tech scene that never stop buzzing. The signs are clear that conversational interfaces are the future, and many companies are getting in the game and betting big. In this event, Ellen shared what she has learned about building bots and how they are evolving to become the future of autonomous labor.
Personal customer experiences are and will be more and more vital. People to people, but also people to machine. Today, there are several providers of the same services, and the new ones are faster, more flexible, and more personalized in their communications with their customers & users. How do we ensure that we provide the right information to our employees as well as to our customers so they can better serve and increase customer satisfaction?
This webinar will focus on how you as an organization will have to restructure, rethink and redesign your technological platform to support increasing employee- and customer demands.
Key takeaways:
Holistic understanding of how to make a successful cloud transition
Learn why modern organizations excel in customer treatment, productivity, flexibility, and agility
High-level architecture and how and why DevOps changes organizations
Web Design Essentials Refreshed Media Business Link PresentationRefreshed Media Ltd
A presentation by Refreshed Media Managing Director Simon Melaniphy to 2 audiences of business people at Business Link events at Fareham and Isle of Wight in 2009.
Delivered as a 45 minute presentation as an overview on:
1. Planning your website
2. Creating an impact
3. Technical issues
4. Converting into sales or leads
This covers a very top level overview on split and multivariate testing, including 2 case studies, calls to action and tools to test these with.
Growing Interest in Cloud Based Digital Experiences -- An IDC and IBM Digital...IBM Digital Experience
As marketing, commerce, and customer service continue to shift to digital channels — and as an increasingly greater share of an organization's revenue comes from digital business — organizations have become acutely aware of the need for an enterprise digital experience platform. Such a platform enables them to quickly and cost effectively create, manage, and deliver cross-channel, cross-device digital experiences to their various constituents; measure the effectiveness of the experiences; and optimize the experiences based on analytical insights.
Organizations are increasingly turning to platforms such as IBM Digital Experience on Cloud to meet today's digital business requirements. As IDC's research has shown, organizations that use IBM Digital Experience have realized significant business benefits, including increased revenue and quicker time to market, reduced costs and improved staff productivity, and increased customer and employee engagement.
Join us in this live webinar to:
1. Hear directly from IDC on their latest IBM Digital Experience on Cloud Business Valuation report
2. See live demonstrations of the latest features that IBM Digital Experience on Cloud solutions can provide to companies looking to capitalize on their digital transformations
Value Driven Development by Dave Thomas Naresh Jain
Agile, OOP... are like good hygiene in the kitchen, it results in meals with consistent quality and predictable prep and service times. It doesn't result in great meals nor substantially impact the ROI! Lean Thinking clearly shows that the only way to make a significant impact is to improve the value chain by improving flow. If everyone is following best practices no one has competitive advantage. Major improvements in the value chain depend on continued disruptive innovations. Innovations leverage people and their ideas. We use case studies to illustrate the different business and technical innovations and their impact. We conclude with a discussion of how to build and leverage an innovation culture versus a sprint death march when dealing with high value time to market projects.
More details: https://confengine.com/agile-india-2017/proposal/3608/value-driven-development-maximum-impact-maximum-speed
7 Ways to Maximize ROI on your Digital Experience InvestementGlenn Kline
This is a presentation I gave for Perficient at IBM Amplify 2017 on 7 ways to maximize your ROI on your IBM Digital Experience / WebSphere Portal and Web Content Management investment.
MX: Managing Experience | Day 2 - Designing Delivery: A Unified Approach to D...Adaptive Path
The digital service economy demands the ability to create coherent user experiences while achieving end-to-end agility and efficiency. The ability to deliver them together requires seamless system, process, and organizational design. Companies need a unified approach to design and operations that centers the entire organization around helping customers achieve their goals.
This workshop teaches participants how to connect user-centered design to the entire service delivery lifecycle. It introduces a holistic approach that interconnects marketing, design, development, and operations into a circular design/operations loop. Through talks, discussions, and guided exercises, participants learn how to improve both customer satisfaction and operational effectiveness by:
-designing for service, not just software
-minimizing latency and maximizing feedback throughout the organization
-designing for failure and operating to learn
-using operations as input to design
Traditional custom intranets require substantial investment in time and costs. Successful user adoption and the ability to keep pace with the latest technology is never guaranteed.
NextGen Intranet solutions like OneWindow Workplace, built on Office 365, provide rapid deployment in a ready-to-go, cloud-based, mobile-first environment.
Daniel Cohen-Dumani, founder and CEO of Portal Solutions and Val Orekhov, CTO at Portal Solutions, share the future of NextGen Intranets and introduce you to OneWindow Workplace in this interactive webinar.
You'll learn:
- What is NextGen Intranet?
- NextGen vs. custom Intranets: what is the difference?
- The power of building on Office 365
- Key features and benefits of OneWindow Workplace
- Is a ready-to-go intranet right for your organization?
Finding and fixing bugs early requires an automated UI testing strategy that fits into the release schedule. But how do you get complete, early feedback into development cycles when UI regression testing takes longer to complete than the build process?
Join this web seminar to discover how to introduce stable UI validation into every continuous integration cycle. This regression testing strategy meets the development cadence of mobile and web app teams, providing the necessary feedback early and often.
You will learn how to:
-Overcome long test cycles
-Create stable tests to run on every build
-Segment test suites to better fit into development cycles
-Drive early feedback on every build with real devices and browsers
The Digital Workplace - Building a more productive digital work environment s...Oscar Berg
It's time to take employee productivity and digital working seriously. The Digital Workplace is an approach that helps you build a more productive digital work environment - service by service.
Beyond the Intranet: Digital Workplace Apps, Solutions n Bots #powell365Kanwal Khipple
Many organizations have already established a powerful Office 365 Intranet, but they haven't answered the question What's next . In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users' needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It's not just IT that can build these great solutions!
Join Kanwal Khipple as he shares real world examples, and best practices for how organizations can deliver more value with integrated solutions built by the business, by IT, or a combination of both. In this session, we will talk about Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, industry innovation and more!
Blueprint for intranet success: Professional Advantage presentation Deloitte Australia
Presentation of the findings of the Worldwide Intranet Challenge intranet end user survey data. The survey has been completed by more than 50,000 intranet end users from more than 180 organisations.
Deliver World-Class Customer Service with SalesforceInternetCreations
Learn how our Internet Creations' apps can elevate your company's customer service experience and agent productivity. We'll educate you on how to be a Customer Support Champion and increase your Salesforce ROI.
Accelerate Your Time to a Successful Deployment with DevOpsPerficient, Inc.
According to research firm IDC, 70% of Global Fortune 500 firms are expected to adopt DevOps by the end of 2017. With digital transformation strategies at the forefront of organizational priorities, IT is now under more pressure than ever to optimize innovation cycles while removing roadblocks.
In this IBM / Perficient DevOps SlideShare, we discuss topics including:
The differences between DevOps, Agile, and Waterfall methodologies
How automation can influence your development process, remove roadblocks to innovation, and increase visibility into your projects
Why the DevOps toolchain impacts your entire innovation cycle
DevOps best practices from industry leaders
Similar to Self service content principles: Gerry McGovern @ ConfabEU 2014 (20)
This is the Age of the Consumer. Never before have customers had more power, more connectivity, more information, or more tools. Today, it’s not about designing for the customer but with them. Supporting your company’s business and advancing your career in this new age takes three essential skills: Humility, Agility, and Simplicity. Gerry McGovern explores all three in this fast-paced and memorable all-new session. You’ll learn to enhance the humility skills of listening, collaborating, and using evidence instead of gut instinct. Become more agile by increasing the amount of customer feedback you receive, and developing faster methods to make changes to your code, content, or design. And master the key metrics of customer simplicity. You’ll leave inspired to improve how you serve your customer, and knowing how to prove to management that making things simpler for the customer is the best business case of all.
Confusing menus and links are the number one issue people have in getting stuff done in digital. Sure, search is critical but even the best search usually only jumps you down a few levels in the navigation hierarchy. To complete your task you nearly always have to click more, and selecting the right link is where so many people get frustrated, confused and annoyed. Learn about methods to reduce confusion and increase speed and simplicity for your customers. Learn how to use evidence to uncover the core navigational mental models within people’s minds and to create intuitive interfaces based on these mental models. Learn how to apply essential navigational principles such as: Unity, Clarity, and Momentum
The most valuable asset a university has for getting new students is the experience of current students. Potential students are looking to current students to find out what it's really like.
# Internet Security: Safeguarding Your Digital World
In the contemporary digital age, the internet is a cornerstone of our daily lives. It connects us to vast amounts of information, provides platforms for communication, enables commerce, and offers endless entertainment. However, with these conveniences come significant security challenges. Internet security is essential to protect our digital identities, sensitive data, and overall online experience. This comprehensive guide explores the multifaceted world of internet security, providing insights into its importance, common threats, and effective strategies to safeguard your digital world.
## Understanding Internet Security
Internet security encompasses the measures and protocols used to protect information, devices, and networks from unauthorized access, attacks, and damage. It involves a wide range of practices designed to safeguard data confidentiality, integrity, and availability. Effective internet security is crucial for individuals, businesses, and governments alike, as cyber threats continue to evolve in complexity and scale.
### Key Components of Internet Security
1. **Confidentiality**: Ensuring that information is accessible only to those authorized to access it.
2. **Integrity**: Protecting information from being altered or tampered with by unauthorized parties.
3. **Availability**: Ensuring that authorized users have reliable access to information and resources when needed.
## Common Internet Security Threats
Cyber threats are numerous and constantly evolving. Understanding these threats is the first step in protecting against them. Some of the most common internet security threats include:
### Malware
Malware, or malicious software, is designed to harm, exploit, or otherwise compromise a device, network, or service. Common types of malware include:
- **Viruses**: Programs that attach themselves to legitimate software and replicate, spreading to other programs and files.
- **Worms**: Standalone malware that replicates itself to spread to other computers.
- **Trojan Horses**: Malicious software disguised as legitimate software.
- **Ransomware**: Malware that encrypts a user's files and demands a ransom for the decryption key.
- **Spyware**: Software that secretly monitors and collects user information.
### Phishing
Phishing is a social engineering attack that aims to steal sensitive information such as usernames, passwords, and credit card details. Attackers often masquerade as trusted entities in email or other communication channels, tricking victims into providing their information.
### Man-in-the-Middle (MitM) Attacks
MitM attacks occur when an attacker intercepts and potentially alters communication between two parties without their knowledge. This can lead to the unauthorized acquisition of sensitive information.
### Denial-of-Service (DoS) and Distributed Denial-of-Service (DDoS) Attacks
This 7-second Brain Wave Ritual Attracts Money To You.!nirahealhty
Discover the power of a simple 7-second brain wave ritual that can attract wealth and abundance into your life. By tapping into specific brain frequencies, this technique helps you manifest financial success effortlessly. Ready to transform your financial future? Try this powerful ritual and start attracting money today!
Bridging the Digital Gap Brad Spiegel Macon, GA Initiative.pptxBrad Spiegel Macon GA
Brad Spiegel Macon GA’s journey exemplifies the profound impact that one individual can have on their community. Through his unwavering dedication to digital inclusion, he’s not only bridging the gap in Macon but also setting an example for others to follow.
1.Wireless Communication System_Wireless communication is a broad term that i...JeyaPerumal1
Wireless communication involves the transmission of information over a distance without the help of wires, cables or any other forms of electrical conductors.
Wireless communication is a broad term that incorporates all procedures and forms of connecting and communicating between two or more devices using a wireless signal through wireless communication technologies and devices.
Features of Wireless Communication
The evolution of wireless technology has brought many advancements with its effective features.
The transmitted distance can be anywhere between a few meters (for example, a television's remote control) and thousands of kilometers (for example, radio communication).
Wireless communication can be used for cellular telephony, wireless access to the internet, wireless home networking, and so on.
Multi-cluster Kubernetes Networking- Patterns, Projects and GuidelinesSanjeev Rampal
Talk presented at Kubernetes Community Day, New York, May 2024.
Technical summary of Multi-Cluster Kubernetes Networking architectures with focus on 4 key topics.
1) Key patterns for Multi-cluster architectures
2) Architectural comparison of several OSS/ CNCF projects to address these patterns
3) Evolution trends for the APIs of these projects
4) Some design recommendations & guidelines for adopting/ deploying these solutions.
APNIC Foundation, presented by Ellisha Heppner at the PNG DNS Forum 2024APNIC
Ellisha Heppner, Grant Management Lead, presented an update on APNIC Foundation to the PNG DNS Forum held from 6 to 10 May, 2024 in Port Moresby, Papua New Guinea.
3. • Cross-functional collaboration
• Quality, not quantity
• Design first for core / top tasks
• Pair writing / collaboration
• Start with strategy, not tool
• Process for content
4. • Cohesive digital strategy
• Cross-functional collaboration
• Content & UX collaboration
• Test quickly, test often
• Findability
• Structured content
17. Self-Service? Speed & Repetition
Perfect for
Self-Service
Best Over
The Phone
A Mix of
Channels
Face-to-Face
Most Suitable
SLOW TO DO FAST TO DO
HIGH REPETITION LOW REPETITION
18. Self-Service? Control vs Complexity
Perfect for
Self-Service
Best Over
The Phone
A Mix of
Channels
Face-to-Face
Most Suitable
HIGH COMPLEXITY LOW COMPLEXITY
HIGH DEMAND FOR CONTROL LOW DEMAND FOR CONTROL
19. Self-Service? Implications & Vulnerability
Perfect for
Self-Service
Best Over
The Phone
A Mix of
Channels
Face-to-Face
Most Suitable
HIGH IMPLICATIONS LOW IMPLICATIONS
ENABLED CUSTOMERS VULNERABLE CUSTOMERS
20. Self-Service? Service vs Self-Service Costs
Perfect for
Self-Service
Best Over
The Phone
A Mix of
Channels
Face-to-Face
Most Suitable
LOW SERVICE STAFF COSTS HIGH SERVICE STAFF COSTS
LOW SELF-SERVICE COSTS HIGH SELF-SERVICE COSTS
21. Planning
permission
LOW ONLINE DEMAND HIGH ONLINE DEMAND
HIGH SELF-SERVICE COSTS LOW SELF-SERVICE COSTS
Sweet Spot for Web Self-Service
Self-service
Sweet Spot
Face-to-Face
Sweet Spot
Phone
Sweet Spot
Divorce
Standard
contract
questions
22. Task 5 – Cloning
Does Microsoft support producing multiple copies of a Windows
Embedded POSReady 2009 image, using cloning?
Task Performance
Critical Issues
TPI = 0
Median time on task (sec) = 162
Target time on task (sec) = 30
37. Time Clicks
Time to
Click Revenue
50 ms None None None
200 ms -0.30% 500 ms None
500 ms -1% 1.2 sec -1.20%
1 sec -2% 2 sec -2.80%
2 sec -4.40% 3 sec -4.30%
2009
2 second delay
4% reduction
in ad revenue
46. Password recovery = Minor Issues (50-59) TPI = 59
November 2012 : Pretend you have forgotten the password for the Cisco account
and take whatever actions are required to log in.
46
Success/Failure Rates Completion Time
49. Password Recovery = Fair (60-69) TPI = 68
Critical Time Issue
Above 5.75 x Target
49
May 2013: Pretend you have forgotten the password for the Cisco account and
take whatever actions are required to log in.
Success/Failure Rates Completion Time
Good
0-2.25 x Target
Minor Time Issue
2.25-3.25 x Target
Major Time Issue
3.25-5.75 x Target
* All Failure times treated as 300 seconds
50. 50
“Implementing the
improvements required
coordinated effort from
multiple IT teams,
usability and experience
design people, and even
content editors.”
AND EVEN
CONTENT
EDITORS!!!
Martin Hardee, Director for Cisco.com