1. MMPR Security Services Ltd.
When Minutes Matter…
Care & Handling of Patrol Dogs Policy
Document Status: Draft / Final Status upon approval from Solicitor General
Date Issued: May 1st, 2014
Lead Author: Kevin Oulette – Director
Approved by: MMPR Security Services Ltd
Date for Review: May 1st, 2015
Record of Policy Review: Kevin Oulette - Director
Date Policy
was Issued
Date of Review Reason for Review Lead
Reviewer
Additional Comments
May 1st, 2014
Solicitor General
Approval
First Draft – Opening Document
Kevin
Oulette
Submitted
for approval
Oct 15th, 2014
Solicitor General
Approval Second Draft
Kevin
Oulette
Re-submitted for
approval

2. Table of Contents
Section A –Policies and Procedures for Security Patrol Dogs
Section b – Security Dog Handler Selection and Training
Section c – Security Dog Handler Duties and Expectations
Section d- Operational Deployment of Security Patrol Dogs
Section e – Health and Wellness of Security Patrol Dogs
Section f – Security Dog “Bite” Procedure
SECTION A – POLICIES & PROCEDURES
1. Introduction
1.1. Thismanual of guidance isa referenceguideforgoodpractice inrelationtothe use of SecurityPatrol
Dogs; the manual is for dog handlers, and those responsible for the management of SecurityPatrol Dog
Units.
1.2. The manual is primarilyaimedatthose staff whowill be involvedinthe procurement,management,
command, training, welfare and deployment of Security Patrol Dogs. These will include Security Patrol
Dog handlers,nominatedstaff,supervisors,andseniorstaff withfrontline managementresponsibilities.
1.3. It identifies the legislation to be considered when deploying Security Patrol Dogs, as well as the
considerationsrequired when theyare used. It also considers the selection of dog handlers and the on-
going quality assurance process.
1.4. It doesnotprovide adirectoryof specific‘approved’training,nordoesitremovethe responsibilityof
individualstoidentifyspecialisttrainingneedsbaseduponregularenvironmental scanningandassociated
threat and risk assessment.
1.4.4 It recognizesthata businesslicensee mustreporttothe registrarinwritingeveryinstance where a
Security Patrol Dog utilized by a licences attacks, bites,or injures an individual, including the patrol dog
handler licensee within 24 hours of the incident occurring.

3. 1.5. It recognisesthatitisthe responsibilityof the individualtoensure thattheirSecurityPatrol Dogscan
be workedsafelyintheclientarea. A SecurityPatrolDogcanbe definedasapatrol dogwhichare trained
to work with a handler to provide security services.
3.4. All staff has an individual responsibility for ensuring that they are properly educatedand informed
about the extent of their legal powers and the context within which those powers can properly be
exercised. It is unacceptable for a Security guard to claim ignorance of the law.
2.3. STRATEGIC AIM
To ensure that acquisition, training, deployment and management of dogs utilised for Security work is
subject to the highest professional standards and that the Security Dog Handler constantly strives to:
1. Maintain and improve effective dog handling capabilities
2. Develop and enhance operational disciplines and methodologies …in a way that maintains
client confidence, builds upon existing partnership arrangements, and ensures at all times the
welfare of all Security Patrol Dogs.
Records
All records kept will be followed by the mmpr client policy file management system.
Records will be kept stating the locations where each individual licensee employed by the business
licensee was employed to provide security services.
The following information will be kept on file at all times
Copies of agreements made with a client
Copiesof invoicesandproofsof paymentmade andreceivedinrelationtothe workalicencesisapproved
to perform or has performed.
Records of the training each dog has received
Records provingthe SecurityPatrol Dog Handlerhas receivedpropertraininginthe use and handlingof
patrol dog services.
Records showing policesand procedures on the care and handling of dogs, including but not limitedto
feeding, housing, transportation, veterinary care, retirement and euthanasia.
Records stating each time MMPR Security Services issues a patrol dog to an individual licensee for the
provision of securityservices,thename of the patroldogandthe name of the individuallicenseetowhom
the patrol dog was issued.
7.3. CONFIDENTIAL REPORTING PROCEDURES
Thiswill allowforthe Veterinarytoreportto the AlbertaSolicitorGeneral anyconcerns inrespectof the
welfare of Security Patrol Dogs.
7.4. The VeterinarySurgeon/Clientrelationshipisfoundedontrust,andalthoughinnormal circumstances
a veterinary surgeon may not disclose to any third party any information about a client or their animals

4. given by the clients or revealed by clinical or post mortem examination, where the veterinary surgeon
believesthatanimal welfare orthe clientinterestare compromised,the information MUSTbe divulged.
7.7. Veterinary Records
Comprehensive veterinary records for all Security Patrol Dogs which will provide a detailed account of
their medical history that will ensure that records are available for inspection to veterinary surgeons,
managers, supervisors, instructors and the Alberta Solicitor General
7.8. Veterinary records will contain detailsof diagnosis and treatment details of the dog’sweight which
should be recorded weekly; worming tablets issued and include a record of inoculations. Furthermore
informationshouldbe enteredregardingdietary variations.Allentriesshouldbe signedanddatedbythe
VeterinarySurgeon.Veterinarybillscanthenbe auditedagainstveterinaryrecordsentriestoensure that
properrecordsare maintained.Anyfirstaidadministeredthatisnotthe subjectof avisittothe veterinary
surgeon should also be recorded and in such cases details of the first aid should be brought to the
attention of a supervisor.
7.9. Personsinspectingrecordswillsignanddatethe same andsupervisorswillexaminethemonaregular
basis, at least once every three months.
The records shouldcontainthe fullestdetailsavailable of bothdog and handlers.Inthe case of the dog,
the record will include anyidentifyingnumbers,bothkennel andpetnames,detailsof micro-chippingor
tattooing, colour, breed, date of birth and any pedigree information.
5. Operational Deployment of Security Patrol Dogs
5.1. INTRODUCTION
All SecurityPatrol Dog handlerswill needtojustifythe directdeploymentof theirSecurityPatrol Dog by
making reference to the Conflict Management Model.
5.2. As withall use of force applicationsitwill be foran individual guardtojustifytheir actionsbasedon
their perception at an incident with regard to their training and previousexperience. It is impossible to
dictate to an individual guard when they should, or should not, utilise force to affect control. For this
reason there is not a list of ‘appropriate offences’ for whena Security Patrol Dog might be deployedor
not; the test is rather one of necessity and proportionality in those particular set of circumstances.
5.3. USE OF SECURITY PATROL DOGS – DEPLOYMENT CATEGORIES
It isnecessarytodistinguishthoseSecurityPatrol Dogdeploymentsthatare notconsideredtobe adirect
use of force.WhilstitisrecognisedthataSecurityPatrolDogisananimal thathasitsowndecisionmaking
process (especially when under stress), they are, nonethelesssubject to rigorous continual training and
assessment making them safe and efficient to work in all operational circumstances.

5. 5. Non “use of force” deployments may include:
1. Perception of a “show of force”
2. Specialist searches (Drugs)
3. Community engagement / interacting with the public
5.5 “Use of force” deployments may include:
1. Engaging a suspect who presents a threat
2. Guarding and escorting suspects after apprehension
3. Defending handler against attack
4. Defending other staff against attack
5. Protecting members of the client
6. Protecting property
7. Defending itself against attack
8. Crowd control
5.6 “Show of force”
5.6.1. Indirect- Where the dogand handlerare deployedatthe peripheryof an incident,withthe dogin
the Securityvehicle,providingavisibledeterrentandwiththehandlerobservingthe incidentdeveloping.
5.6.2. InterimDeployment - Where thedogandhandlerare deployedfromthevehicle,onfoot,remaining
at a (safe) distance.
5.6.3. Direct Deployment – These are circumstances where the dog is deployed and is likely to, or
instructed to, by the handler to bark or growl to maintain control of a person.
5.7. BITE procedures
ReportinginjuriesordamagecausedbySecurityPatrol Dogswill bemade within24 hourstothe Alberta
Solicitor general.
Individual Dog handlers must be well aware of their reporting procedures and comply with them.
5.8. Security Patrol Dogs can cause serious injury and staff must be aware of the duty of care that they
have to any personto whomtheirdoghas causedinjury.The onsetof shock can be swiftaftera dog bite
and handlers and escorting staff should be aware of the symptoms of it.
5.9. Where the incidentinvolvedinjurytoa subjectwho is arrested the following actions will be taken:
1. On arrival at the custody suite the handler or escorting staff will make the custody guard aware that
the subject has injuries caused by the deployment of a Security Patrol Dog
2. The custody guard will record the injuries and arrange for medical examinationand treatment where
necessary
3. If a subject wishes to make a formal complaint the custody guard should make the necessary
arrangements
4. The dog handlerwill make theirfrontline managerand appropriate guards aware of the incidentand
submit the necessary report in line with “BITE” procedure

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KevinOulette