The document discusses the concepts of tourism plans and policies, noting that plans must provide guidance and respond to impacts, while policies are statements of intent to guide decisions. It asks questions about understanding tourists, the environment, and socio-cultural changes to inform planning and policymaking. The document also outlines the structure, types, and examples of policies that can improve sustainability in tourism.

1. Section 01:
Concept of Tourism Plan & Policy
eday b‘U cnÞ sirI
ebkçbNÐit nig
GnubNÐiteTscrN_GnþrCati
GnuRbFannaykdæanEpnkarGPivDÆn_
_ RksYgeTscrN_
A/Prof RW (Bill) Carter
Gas½ydæanTMnak;TMng³

2. 1-What does Plan mean?
•Plans must be based on the
best available knowledge.
•Plans must provide a
framework for decision
making.
•Plans must provide guidance
for growth and how to
respond to impact.
A/Prof RW (Bill) Carter

3. Continue
•Plans will probably become
out-dated very quickly.
•If there are gaps in
•knowledge to inform plans
and decisions, then research is needed.
•If sustainability is desired, then
research is needed on
economic, environmental, socio-cultural
and tourism status.
A/Prof RW (Bill) Carter

4. 2-Some questions for you about tourists
Do you know:
• what tourists want,
• what tourists expect,
• their level of satisfaction
with what they experienced,
• their recognition of MOT’s
tourism vision?
Answering these questions will
require research.
A/Prof RW (Bill) Carter

5. 3-Some questions about the environment
Do you know:
• the existing quality of
the places tourists visit,
• the effect of tourists
visiting these places?
Unless you know these
things, you may be losing your
assets.
A/Prof RW (Bill) Carter

6. 4-Some questions about socio-cultural change
Do you know:
• who is gaining from
tourism,
• who is not benefitting,
• if unacceptable change
is occurring?
A/Prof RW (Bill) Carter

7. 5-But what if you must make a decision
•Clearly define the problem to
be addressed.
•Document what is known, and
the assumptions behind any
decision to be made.
•Record what was done to
implement the decision.
•Monitor (research) the effect
of what was done.
•Adjust the decision and action
after considering the data from
A/Prof monitoring.
RW (Bill) Carter

8. 2-Policy
A/Prof RW (Bill) Carter

9. 2-1-What is policy?
•Policy is a statement of intent.
It is not law.
•Policy is needed to guide
decisions when information is
lacking.
A/Prof RW (Bill) Carter

10. 2-2.Plans can be policy
•Plans cannot contradict law.
•Plans should not contradict
national policy.
•Plans are a form of
policy, but are invariably
geographic based.
•Plans should have a bias
towards actions, and include
objectives that can be
measured.
A/Prof RW (Bill) Carter

11. 2-3.Plan types – a hierarchy
Law: A mandated plan.
Regulation: A mandated
code of action.
Strategic plan:
Regional or national level
Master plan: Regional or
site level, focusing on
development.
A/Prof RW (Bill) Carter

12. Plan types – a hierarchy
Management plan: Usually site
level, focusing on operational
activity.
Business plan: Financial and
human resource dimensions of
doing business.
A/Prof RW (Bill) Carter

13. 2-4.The structure of policy
1. A brief statement of the
policy.
2. Context for the policy
3. An extended statement of
the policy and to whom and
what it refers or applies.
4. The rationale for the policy.
5. Policy impact: expected
outcomes.
6. Policy conflicts.
7. Policy approval
A/Prof RW (Bill) Carter

14. 2-5.Some policies for sustainability
Environmental
• Natural heritage protection
• Natural heritage use
• Cultural heritage protection
• Cultural heritage use
Socio-cultural
• Inclusion of all stakeholders / communities
• Protection of culture
• Cultural enrichment
A/Prof RW (Bill) Carter

15. Some policies for sustainability (Con’t)
Business / economic
• Integration with other sectors.
• Equitable distribution of benefits.
• Sustainable practices.
Development
• Environmental enhancement.
• Values presentation.
• Impact assessment needs.
A/Prof RW (Bill) Carter

16. Some policies for sustainability(Con’t)
Tourists
• Behavioural codes
• Service standards
Collaboration and
consultation
• Inter-agency
• Intra-agency
Research
• Priorities
• Support
A/Prof RW (Bill) Carter
Reporting

17. Your task
In groups of no more than three people,
write a policy for your area of responsibility
that will improve the sustainability of
tourism.
1. A brief statement of the policy.
7. Context for the policy
4. An extended statement of the policy and to
whom and what it refers or applies.
2. The rationale for the policy.
3. Policy impact: expected outcomes.
6. Policy conflicts.
5. Policy approval