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Otavio Ferreira
Technical Architect, Scrum Master
Product                    Product
 Setup                     Planning



          Sprint                            Release
          Closing                           Planning
                           Admin &
                           Reports




                 Sprint                Sprint
                Tracking              Planning



                                                       2
• Background
  – Several tools available in the market
  – Poor compatibility with the theory of Scrum
• Consequences
  – Misunderstanding of agile concepts
  – Less than ideal adoption of the development process
  – Focus on adapting the process to suit a given tool
• Challenge
  – Identify the tools that represent the lower risks



                                                          3
• Solution
   – Gap analysis based on a very simple mathematical model,
     basically a weighted mean:




 Variable   Value Range   Value Type   Description
 n          1≤n           Integer      Number of features evaluated within the section
 w          1 ≤ w ≤ 10    Integer      Weight assigned to the feature i
 x          0≤x ≤1        Integer      Whether the tool has addressed the feature i




                                                                                         4
Tool   Name               Reference                                Hosted   Downloaded
   1   Acunote            http://acunote.com/                        1                   1
   2   Agile Buddy        http://agilebuddy.com/                     1                   1
   3   Agilefant          http://agilefant.org/                                 1        1
   4   Agilo              http://agile42.com/cms/pages/agilo/        1          1        2
   5   Banana Scrum       http://bananascrum.com/                    1          1        2
   6   Bright Green       http://brightgreenprojects.com/            1                   1
   7   Express            http://agileexpress.sourceforge.net/                  1        1
   8   Fire Scrum         http://firescrum.com/                                 1        1
   9   Ice Scrum          http://icescrum.org/                                  1        1
  10   Jira Green Hoper   http://atlassian.com/greenhopper/          1          1        2
  11   Kunagi             http://kunagi.org/                                    1        1
  12   Mingle             http://thoughtworks-studios.com/mingle                1        1
  13   Pango Scrum        http://pangoscrum.com/                     1                   1
  14   Pivotal Tracker    http://pivotaltracker.com/                 1                   1
  15   Rally              http://rallydev.com/                       1                   1
  16   Scrum Edge         http://scrumedge.com/                      1                   1
  17   Scrum Ninja        http://scrumninja.com/                     1          1        2
  18   Scrum Pad          http://scrumpad.com/                       1                   1
  19   Scrumy             http://scrumy.com/                         1                   1
  20   Skinny Board       http://skinnyboard.com/                    1                   1
  21   Target Process     http://targetprocess.com/                  1          1        2
  22   Version One        http://versionone.com/                     1                   1

                                                                    16          11       27
Tool   Name              Reference                                              Desktop   Mobile
-      In-Step Scrum     http://microtool.de/instep/en/prod_scrum_edition.asp      1               1
-      Planigle          http://code.google.com/p/planigle/                        1               1
-      Project Cards     http://projectcards.com/                                  1               1
-      Scrinch           http://sourceforge.net/projects/scrinch/                  1               1
-      Scrum Assistant   http://scrumassistant.com/                                1               1
-      Scrum Desk        http://scrumdesk.com/                                     1               1
-      Scrum for VSTS    http://scrumforteamsystem.com/                            1               1
-      Scrum Tool        http://scrum-tool.com/                                    1               1
-      Scrum Works       http://danube.com/scrumworks                              1               1
-      Scrum2Go          http://itunes.apple.com/app/scrum2go/id373836452                   1      1
-      Scrumpy           http://scrumpytool.com/                                  1                1
-      Sprintometer      http://sprintometer.com/                                 1                1
-      Tiny PM           http://tinypm.com/                                       1                1
-      Urban Turtle      http://urbanturtle.com/                                  1                1

                                                                                  13        1      14
0.5          2         2           2        2         0.5       0.5      0.5     10
       Product   Product    Release     Sprint     Sprint    Sprint
Tool    Setup    Planning   Planning   Planning   Tracking   Closing   Reports   Admin.
   1      0           0         0           5        3          0         4        10     2.3
   2      0           6         7           7        2          0         9        10     5.4
   3      0           7         5           8        3          0         3         5     5.0
   4      2           8         0           6        6          0         7        10     5.0
   5      2           8         0           8        5          0         8         9     5.2
   6      2          10         4           7        0          0         7         7     5.0
   7      2           5         0           3        5          0         3         5     3.1
   8      2           6         0           5        6          0         6         7     4.2
   9      7           7         4           7        6          4         8         8     6.2
  10      0           9         0           7        6          0         6         8     5.1
  11      4           8         2           7        6          0         4         5     5.3
  12      2          10        10          10        6         10         7        10     8.7
  13      3           6         0           8        0          0         3         5     3.4
  14      2           8         2           7        2          0         1         7     4.3
  15      0           8         7           7        5          0         6         8     6.1
  16      2           4         0           6        2          4         6         5     3.3
  17      2           8         0           5        7          0         5         9     4.8
  18      4           8         7           7        7          0         5         7     6.6
  19      0           6         0           5        8          0         3         6     4.3
  20      0           6         0           6        5          0         3         0     3.6
  21      2           8         5           5        2          0         3         7     4.6
  22      2          10        10          10        6          8         7         9     8.5
         40         156        63         146        98        26        114      157     800
2                2                   2                  2                  1                1       10
                                                                                                    Product
Tool Product Vision Definition of Done Assignment of Roles Agenda of Rituals Definition of Actors   Glossary
   1                                                                                                            0
   2                                                                                                            0
   3                                                                                                            0
   4                                           1                                                                2
   5                                           1                                                                2
   6       1                                                                                                    2
   7       1                                                                                                    2
   8       1                                                                                                    2
   9       1                 1                 1                                       1                        7
  10                                                                                                            0
  11       1                                   1                                                                4
  12       1                                                                                                    2
  13                                                              1                    1                        3
  14       1                                                                                                    2
  15                                                                                                            0
  16                                           1                                                                2
  17                                           1                                                                2
  18       1                                   1                                                                4
  19                                                                                                            0
  20                                                                                                            0
  21       1                                                                                                    2
  22       1                                                                                                    2
          10                 1                 7                  1                    2               0       21
3                       3                  1        1              1                   1          10
Tool   Product Backlog   Drag & Drop Prioritization   Defects   Epics   Acceptance Criteria   Attached Files
   1                                                                                                            0
   2          1                                         1                       1                   1           6
   3          1                      1                           1                                              7
   4          1                      1                  1                                           1           8
   5          1                      1                                          1                   1           8
   6          1                      1                  1        1              1                   1          10
   7          1                                         1                       1                               5
   8          1                      1                                                                          6
   9          1                      1                                          1                               7
  10          1                      1                  1        1                                  1           9
  11          1                      1                  1                       1                               8
  12          1                      1                  1        1              1                   1          10
  13          1                      1                                                                          6
  14          1                      1                  1                                           1           8
  15          1                      1                  1                                           1           8
  16          1                                                                 1                               4
  17          1                      1                  1                                           1           8
  18          1                      1                  1                                           1           8
  19          1                      1                                                                          6
  20          1                      1                                                                          6
  21          1                      1                  1                                           1           8
  22          1                      1                  1        1              1                   1          10
             21                     18                  13       5              9                  12          78
3              2           1               2               1               1           10
Tool   Release Backlog   Time Box   Story Count   Story Estimate   Defect Count   Defect Estimate
   1                                                                                                 0
   2         1              1                           1                                            7
   3         1              1                                                                        5
   4                                                                                                 0
   5                                                                                                 0
   6                        1                           1                                            4
   7                                                                                                 0
   8                                                                                                 0
   9                        1                           1                                            4
  10                                                                                                 0
  11                        1                                                                        2
  12         1              1           1               1               1               1           10
  13                                                                                                 0
  14                        1                                                                        2
  15         1              1                           1                                            7
  16                                                                                                 0
  17                                                                                                 0
  18         1              1           1                               1                            7
  19                                                                                                 0
  20                                                                                                 0
  21         1             1                                                                         5
  22         1             1            1               1               1               1           10
             7             11           3               6               3               2           32
3             2           1               2               1               1           10
Tool   Sprint Backlog   Time Box   Story Count   Story Estimate   Defect Count   Defect Estimate
   1          1            1                                                                       5
   2          1            1                           1                                           7
   3          1            1           1               1                                           8
   4          1            1           1                                                           6
   5          1            1           1               1                                           8
   6          1            1                           1                                           7
   7          1                                                                                    3
   8          1            1                                                                       5
   9          1            1                           1                                           7
  10          1                        1               1               1                           7
  11          1           1                            1                                           7
  12          1           1            1               1               1               1           10
  13          1           1            1               1                                           8
  14          1           1                            1                                           7
  15          1           1                            1                                           7
  16          1           1            1                                                           6
  17          1           1                                                                        5
  18          1           1            1                               1                           7
  19          1           1                                                                        5
  20          1           1            1                                                           6
  21          1           1                                                                        5
  22          1           1             1             1                1               1           10
             22           20           10             12               4               2           70
2           3            1          1           1               2        10
       Status   Drag & Drop   Unplanned   Blocked   Task Owner     Asynchronous
Tool   Update    Taskboard      Tasks      Tasks    Highlighting    Refreshing
   1     1                                   1                                     3
   2     1                                                                         2
   3     1                                  1                                      3
   4     1          1                       1                                      6
   5     1                                  1                           1          5
   6                                                                               0
   7     1          1                                                              5
   8     1          1                       1                                      6
   9     1          1                       1                                      6
  10     1          1                       1                                      6
  11     1          1                       1                                      6
  12     1          1                       1                                      6
  13                                                                               0
  14    1                                                                          2
  15    1           1                                                              5
  16    1                                                                          2
  17    1           1                       1            1                         7
  18    1           1                       1            1                         7
  19    1           1                                    1              1          8
  20    1           1                                                              5
  21    1                                                                          2
  22    1           1                                    1                         6
        20          13           0          11           4              2         50
4                   2                 2                       2                 10
Tool   Retrospective Report   Positive Points   Negative Points   Solution to Negative Points
   1                                                                                            0
   2                                                                                            0
   3                                                                                            0
   4                                                                                            0
   5                                                                                            0
   6                                                                                            0
   7                                                                                            0
   8                                                                                            0
   9            1                                                                               4
  10                                                                                            0
  11                                                                                            0
  12            1                   1                 1                       1                 10
  13                                                                                            0
  14                                                                                            0
  15                                                                                            0
  16            1                                                                               4
  17                                                                                            0
  18                                                                                            0
  19                                                                                            0
  20                                                                                            0
  21                                                                                            0
  22            1                   1                 1                                         8
                4                   2                 2                       1                 9
3                    3                         2                      1                1        10
Tool Team Velocity Chart Sprint Burndown Chart Configurable Burndown Unit Project Activity Log Project Report
   1                                1                                               1                          4
   2         1                      1                       1                       1                          9
   3                                1                                                                          3
   4         1                      1                                               1                          7
   5         1                      1                       1                                                  8
   6         1                      1                                               1                          7
   7                                1                                                                          3
   8         1                      1                                                                          6
   9         1                      1                                               1                1         8
  10                                1                       1                       1                          6
  11                                1                                               1                          4
  12         1                      1                                               1                          7
  13                                1                                                                          3
  14                                                                                1                          1
  15         1                      1                                                                          6
  16         1                      1                                                                          6
  17                                1                       1                                                  5
  18                                1                       1                                                  5
  19                                1                                                                          3
  20                                1                                                                          3
  21                                1                                                                          3
  22         1                      1                                               1                          7
             10                    21                       5                      10                1        47
3                  2                2              1             1                   1              10
Tool   Multiple Products   Multiple Users   Access Control   Data Export   Data Import   Repository Integration
   1           1                 1                1               1             1                  1              10
   2           1                 1                1               1             1                  1              10
   3           1                 1                                                                                 5
   4           1                 1                1              1             1                   1              10
   5           1                 1                1              1             1                                   9
   6           1                 1                               1             1                                   7
   7           1                 1                                                                                 5
   8           1                 1                1                                                                7
   9           1                 1                1                            1                                   8
  10           1                 1                1                                                1               8
  11           1                 1                                                                                 5
  12           1                 1                1              1             1                   1              10
  13           1                 1                                                                                 5
  14           1                 1                               1             1                                   7
  15           1                 1                               1             1                   1               8
  16           1                 1                                                                                 5
  17           1                 1                1              1             1                                   9
  18           1                 1                               1             1                                   7
  19           1                 1                                             1                                   6
  20                                                                                                               0
  21          1                  1                                              1                  1               7
  22          1                  1                1               1             1                                  9
              21                21               10              11            14                  7              84
Rank   Tool   Name                 Score
1st     12    Mingle                8.7
2nd     22    Version One           8.5
3rd     18    Scrum Pad             6.6
4th     09    Ice Scrum             6.2
5th     15    Rally                 6.1
6th     11    Kunagi                5.7
7th     02    Agile Buddy           5.4
8th     05    Banana Scrum          5.2
9th     10    Jira Green Hoper      5.1
10th    03    Agilefant             5.0
11th    04    Agilo                 5.0
12th    06    Bright Green          5.0
13th    17    Scrum Ninja           4.8
14th    21    Target Process        4.6
15th    14    Pivotal Tracker       4.3
16th    19    Scrumy                4.3
17th    08    Fire Scrum            4.2
18th    20    Skinny Board          3.6
19th    13    Pango Scrum           3.4
20th    16    Scrum Edge            3.3
21st    07    Express               3.1
22nd    01    Acunote               2.3
                   Average Score    5.0
• Winner tools
   – Mingle
   – Version One
• Other tools
   – Either not mature enough, or not meant to cover the agile
     development process as a whole.
   – Have to be complemented by external systems, or physical
     artifacts, although the latter won’t work for distributed teams.
   – Extra caution is required not to jeopardize the development
     process.



                                                                25
• Disclaimer
  – Analysis conducted in October 2010:
     • Newer data may give different results.
  – Tools evaluated according to our own selection of criteria:
     • Criteria chosen according to our understanding of what is suitable for
       distributed development.
     • Other criteria will probably give different results.




                                                                         26

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Agile Management Tools

  • 2. Product Product Setup Planning Sprint Release Closing Planning Admin & Reports Sprint Sprint Tracking Planning 2
  • 3. • Background – Several tools available in the market – Poor compatibility with the theory of Scrum • Consequences – Misunderstanding of agile concepts – Less than ideal adoption of the development process – Focus on adapting the process to suit a given tool • Challenge – Identify the tools that represent the lower risks 3
  • 4. • Solution – Gap analysis based on a very simple mathematical model, basically a weighted mean: Variable Value Range Value Type Description n 1≤n Integer Number of features evaluated within the section w 1 ≤ w ≤ 10 Integer Weight assigned to the feature i x 0≤x ≤1 Integer Whether the tool has addressed the feature i 4
  • 5. Tool Name Reference Hosted Downloaded 1 Acunote http://acunote.com/ 1 1 2 Agile Buddy http://agilebuddy.com/ 1 1 3 Agilefant http://agilefant.org/ 1 1 4 Agilo http://agile42.com/cms/pages/agilo/ 1 1 2 5 Banana Scrum http://bananascrum.com/ 1 1 2 6 Bright Green http://brightgreenprojects.com/ 1 1 7 Express http://agileexpress.sourceforge.net/ 1 1 8 Fire Scrum http://firescrum.com/ 1 1 9 Ice Scrum http://icescrum.org/ 1 1 10 Jira Green Hoper http://atlassian.com/greenhopper/ 1 1 2 11 Kunagi http://kunagi.org/ 1 1 12 Mingle http://thoughtworks-studios.com/mingle 1 1 13 Pango Scrum http://pangoscrum.com/ 1 1 14 Pivotal Tracker http://pivotaltracker.com/ 1 1 15 Rally http://rallydev.com/ 1 1 16 Scrum Edge http://scrumedge.com/ 1 1 17 Scrum Ninja http://scrumninja.com/ 1 1 2 18 Scrum Pad http://scrumpad.com/ 1 1 19 Scrumy http://scrumy.com/ 1 1 20 Skinny Board http://skinnyboard.com/ 1 1 21 Target Process http://targetprocess.com/ 1 1 2 22 Version One http://versionone.com/ 1 1 16 11 27
  • 6. Tool Name Reference Desktop Mobile - In-Step Scrum http://microtool.de/instep/en/prod_scrum_edition.asp 1 1 - Planigle http://code.google.com/p/planigle/ 1 1 - Project Cards http://projectcards.com/ 1 1 - Scrinch http://sourceforge.net/projects/scrinch/ 1 1 - Scrum Assistant http://scrumassistant.com/ 1 1 - Scrum Desk http://scrumdesk.com/ 1 1 - Scrum for VSTS http://scrumforteamsystem.com/ 1 1 - Scrum Tool http://scrum-tool.com/ 1 1 - Scrum Works http://danube.com/scrumworks 1 1 - Scrum2Go http://itunes.apple.com/app/scrum2go/id373836452 1 1 - Scrumpy http://scrumpytool.com/ 1 1 - Sprintometer http://sprintometer.com/ 1 1 - Tiny PM http://tinypm.com/ 1 1 - Urban Turtle http://urbanturtle.com/ 1 1 13 1 14
  • 7. 0.5 2 2 2 2 0.5 0.5 0.5 10 Product Product Release Sprint Sprint Sprint Tool Setup Planning Planning Planning Tracking Closing Reports Admin. 1 0 0 0 5 3 0 4 10 2.3 2 0 6 7 7 2 0 9 10 5.4 3 0 7 5 8 3 0 3 5 5.0 4 2 8 0 6 6 0 7 10 5.0 5 2 8 0 8 5 0 8 9 5.2 6 2 10 4 7 0 0 7 7 5.0 7 2 5 0 3 5 0 3 5 3.1 8 2 6 0 5 6 0 6 7 4.2 9 7 7 4 7 6 4 8 8 6.2 10 0 9 0 7 6 0 6 8 5.1 11 4 8 2 7 6 0 4 5 5.3 12 2 10 10 10 6 10 7 10 8.7 13 3 6 0 8 0 0 3 5 3.4 14 2 8 2 7 2 0 1 7 4.3 15 0 8 7 7 5 0 6 8 6.1 16 2 4 0 6 2 4 6 5 3.3 17 2 8 0 5 7 0 5 9 4.8 18 4 8 7 7 7 0 5 7 6.6 19 0 6 0 5 8 0 3 6 4.3 20 0 6 0 6 5 0 3 0 3.6 21 2 8 5 5 2 0 3 7 4.6 22 2 10 10 10 6 8 7 9 8.5 40 156 63 146 98 26 114 157 800
  • 8. 2 2 2 2 1 1 10 Product Tool Product Vision Definition of Done Assignment of Roles Agenda of Rituals Definition of Actors Glossary 1 0 2 0 3 0 4 1 2 5 1 2 6 1 2 7 1 2 8 1 2 9 1 1 1 1 7 10 0 11 1 1 4 12 1 2 13 1 1 3 14 1 2 15 0 16 1 2 17 1 2 18 1 1 4 19 0 20 0 21 1 2 22 1 2 10 1 7 1 2 0 21
  • 9. 3 3 1 1 1 1 10 Tool Product Backlog Drag & Drop Prioritization Defects Epics Acceptance Criteria Attached Files 1 0 2 1 1 1 1 6 3 1 1 1 7 4 1 1 1 1 8 5 1 1 1 1 8 6 1 1 1 1 1 1 10 7 1 1 1 5 8 1 1 6 9 1 1 1 7 10 1 1 1 1 1 9 11 1 1 1 1 8 12 1 1 1 1 1 1 10 13 1 1 6 14 1 1 1 1 8 15 1 1 1 1 8 16 1 1 4 17 1 1 1 1 8 18 1 1 1 1 8 19 1 1 6 20 1 1 6 21 1 1 1 1 8 22 1 1 1 1 1 1 10 21 18 13 5 9 12 78
  • 10. 3 2 1 2 1 1 10 Tool Release Backlog Time Box Story Count Story Estimate Defect Count Defect Estimate 1 0 2 1 1 1 7 3 1 1 5 4 0 5 0 6 1 1 4 7 0 8 0 9 1 1 4 10 0 11 1 2 12 1 1 1 1 1 1 10 13 0 14 1 2 15 1 1 1 7 16 0 17 0 18 1 1 1 1 7 19 0 20 0 21 1 1 5 22 1 1 1 1 1 1 10 7 11 3 6 3 2 32
  • 11. 3 2 1 2 1 1 10 Tool Sprint Backlog Time Box Story Count Story Estimate Defect Count Defect Estimate 1 1 1 5 2 1 1 1 7 3 1 1 1 1 8 4 1 1 1 6 5 1 1 1 1 8 6 1 1 1 7 7 1 3 8 1 1 5 9 1 1 1 7 10 1 1 1 1 7 11 1 1 1 7 12 1 1 1 1 1 1 10 13 1 1 1 1 8 14 1 1 1 7 15 1 1 1 7 16 1 1 1 6 17 1 1 5 18 1 1 1 1 7 19 1 1 5 20 1 1 1 6 21 1 1 5 22 1 1 1 1 1 1 10 22 20 10 12 4 2 70
  • 12. 2 3 1 1 1 2 10 Status Drag & Drop Unplanned Blocked Task Owner Asynchronous Tool Update Taskboard Tasks Tasks Highlighting Refreshing 1 1 1 3 2 1 2 3 1 1 3 4 1 1 1 6 5 1 1 1 5 6 0 7 1 1 5 8 1 1 1 6 9 1 1 1 6 10 1 1 1 6 11 1 1 1 6 12 1 1 1 6 13 0 14 1 2 15 1 1 5 16 1 2 17 1 1 1 1 7 18 1 1 1 1 7 19 1 1 1 1 8 20 1 1 5 21 1 2 22 1 1 1 6 20 13 0 11 4 2 50
  • 13. 4 2 2 2 10 Tool Retrospective Report Positive Points Negative Points Solution to Negative Points 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 1 4 10 0 11 0 12 1 1 1 1 10 13 0 14 0 15 0 16 1 4 17 0 18 0 19 0 20 0 21 0 22 1 1 1 8 4 2 2 1 9
  • 14. 3 3 2 1 1 10 Tool Team Velocity Chart Sprint Burndown Chart Configurable Burndown Unit Project Activity Log Project Report 1 1 1 4 2 1 1 1 1 9 3 1 3 4 1 1 1 7 5 1 1 1 8 6 1 1 1 7 7 1 3 8 1 1 6 9 1 1 1 1 8 10 1 1 1 6 11 1 1 4 12 1 1 1 7 13 1 3 14 1 1 15 1 1 6 16 1 1 6 17 1 1 5 18 1 1 5 19 1 3 20 1 3 21 1 3 22 1 1 1 7 10 21 5 10 1 47
  • 15. 3 2 2 1 1 1 10 Tool Multiple Products Multiple Users Access Control Data Export Data Import Repository Integration 1 1 1 1 1 1 1 10 2 1 1 1 1 1 1 10 3 1 1 5 4 1 1 1 1 1 1 10 5 1 1 1 1 1 9 6 1 1 1 1 7 7 1 1 5 8 1 1 1 7 9 1 1 1 1 8 10 1 1 1 1 8 11 1 1 5 12 1 1 1 1 1 1 10 13 1 1 5 14 1 1 1 1 7 15 1 1 1 1 1 8 16 1 1 5 17 1 1 1 1 1 9 18 1 1 1 1 7 19 1 1 1 6 20 0 21 1 1 1 1 7 22 1 1 1 1 1 9 21 21 10 11 14 7 84
  • 16. Rank Tool Name Score 1st 12 Mingle 8.7 2nd 22 Version One 8.5 3rd 18 Scrum Pad 6.6 4th 09 Ice Scrum 6.2 5th 15 Rally 6.1 6th 11 Kunagi 5.7 7th 02 Agile Buddy 5.4 8th 05 Banana Scrum 5.2 9th 10 Jira Green Hoper 5.1 10th 03 Agilefant 5.0 11th 04 Agilo 5.0 12th 06 Bright Green 5.0 13th 17 Scrum Ninja 4.8 14th 21 Target Process 4.6 15th 14 Pivotal Tracker 4.3 16th 19 Scrumy 4.3 17th 08 Fire Scrum 4.2 18th 20 Skinny Board 3.6 19th 13 Pango Scrum 3.4 20th 16 Scrum Edge 3.3 21st 07 Express 3.1 22nd 01 Acunote 2.3 Average Score 5.0
  • 17.
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  • 24.
  • 25. • Winner tools – Mingle – Version One • Other tools – Either not mature enough, or not meant to cover the agile development process as a whole. – Have to be complemented by external systems, or physical artifacts, although the latter won’t work for distributed teams. – Extra caution is required not to jeopardize the development process. 25
  • 26. • Disclaimer – Analysis conducted in October 2010: • Newer data may give different results. – Tools evaluated according to our own selection of criteria: • Criteria chosen according to our understanding of what is suitable for distributed development. • Other criteria will probably give different results. 26