HUMAN RESOURCE MANAGEMENT
RECRUITMENT
AND
SELECTION
AFTER STUDYING THIS CHAPTERYOU SHOULD BE ABLE TO:
 Understand and Differentiate between strategic
recruitment and selection.
 Identify the dual goals of recruiting.
 Comprehend recruitment process from organizational as
well as individual perspective.
 Identify the basic selection criteria.
 Design and administer an effective selection process.
 Evaluate the three methods e.g., information gathering,
tests and interviewing used in employee selection.
 Appreciate varied contemporary interviewing techniques
used by interviewers.
 Design interview form and evaluation matrix.
HUMAN RESOURCE
MANAGEMENT
BUSINESS OBJECTIVES
RECRUITMENT
HR PLANNING
JOB DESCRIPTION JOB SPECIFICATION
JOB ANALYSIS
RECRUITMENT
The Process of generating a pool of qualified candidates for
a particular job.
The Process of discovering potential candidates.
OR
RECRUITMENT GOALS
1
Attract the Qualified Applicants.
2
Encourage Unqualified Applicants to self-
select themselves out.
RECRUITMENT IS A TWO
WAY STREET
RECRUITMENT
Organization is Looking
for a Qualified
Applicants
Applicants are Looking
for the Potential
Emplacement
Opportunities
RECRUITMENT PROCESS
ORGANIZATION CANDIDATE
Generate candidate pool via internal
or external recruitment methods
Vacant or New position occurs
Evaluate Candidates via Selection
process
Impress Candidates
Make Offer
Acquire Employment Experience
Receive Education and choose
Occupation
Search for Job Openings
Apply for jobs
Impress Company during Selection
process
Evaluate Jobs and Companies
Accept or Reject Job Offers
SOURCES OF RECRUITMENT
INTERNAL
SOURCES
EXTERNAL
SOURCES
SOURCES OF
RECRUITMENT
Internal Recruiting
Data base
Promotions and
Transfers
Job Posting &
Bidding
Employee
Referrals
Re-recruiting former
Employees & Applicants
INTERNAL
SOURCES
SOURCES OF RECRUITMENT
SOURCES OF RECRUITMENT Cont . . .
INTERNAL SOURCES
ADVANTAGES DISADVANTAGES
 Morale of Promotee
 Better assessment of abilities
 Lower cost for some jobs
 Motivator for good performance
 Causes a succession of
promotions
 Have to hire only at entry level
 Inbreeding
 Possible morale problems of
those not promoted
“Political” infighting for
promotions
 Need for management-
Development program
SOURCES OF RECRUITMENT Cont . . .
Schools Colleges &
Universities
Labor
Unions
Media Sources
Employment Agencies
EXTERNAL
SOURCES
SOURCES OF RECRUITMENT Cont . . .
EXTERNAL SOURCES
ADVANTAGES DISADVANTAGES
 New “blood” brings new
perspectives
 Cheaper and faster than training
 Professionals
 No group of political supporters in
company
 May bring new industry insights
 May not select someone who will
“fit” the job or organization
 May cause morale problems for
internal
Longer “adjustment” or orientation
time
INTERNET RECRUITING METHODS
INTERNET RECRUITING
METHODS
1. Job Boards
2. Employer Web
Sites
INTERNET RECRUITING
METHODS Cont . . .
ADVANTAGES DISADVANTAGES
 Cost savings
 Time savings
 Expanded pool of applicants
 More unqualified applicants
 Additional work for HR staff
members
 Many applicants are not
seriously seeking employment
 Access limited or unavailable to
some applicants
BUSINESS OBJECTIVES
RECRUITMENT
HR PLANNING
JOB DESCRIPTION JOB SPECIFICATION
JOB ANALYSIS
SELECTION
SELECTION
1
• The Process of making a “Hire” or “No Hire”
decision regarding each applicant for a job.
2
• Selection is the process of choosing qualified
individuals who are available to fill the
positions in organization.
Or
BASIC SELECTION
CRITERIA
BASIC
SELECTION
CRITERIA
Formal Education
Experience and Past Performance
Physical Characteristics
Personality Characteristics
SELECTION PROCESS
Initial screening
Completed application
Medical/physical examination if
required (conditional job offer
Comprehensive interview
Employment test
Permanent job offer
Reject Applicant
Background Examination
if required
Conditional job
offer
Passed
Passed
Passed
Passed
Passed
Able to perform
essential elements
of job
Fail to meet minimum
qualification
Failed to complete job
application or failed job
specification
Failed Test
Failed to impress
interviewer and / meet
job expectations
Problem
encountered
Unfit to do essential
elements of job
SELECTION METHODS
1. Testing
2. Gathering Information
3. Interviewing
The Three most Common Methods
used are:
SELECTION METHODS Cont . . .
Tests measure knowledge, skill,
and ability, as well as other
characteristics, such as personality
traits.
1. TESTING
TESTING TYPES
Cognitive
Ability Test
Integrity
Test
Personality
Test
Drug Test
Physical
Ability Test
Work
Sample
Testing
It measures the learning,
understanding, and ability
to solve problems. e.g.
Intelligence Tests.
1. Cognitive Ability
Testing
It measures the patterns of
thought, emotion, and
behavior. e.g. Myers
Briggs
3. Personality Testing
It assesses muscular
strength, cardiovascular
endurance, and
coordination.
2. Physical Ability
Testing
SELECTION METHODS Cont . . .
TESTING
TYPES
SELECTION METHODS Cont . . .
It is designed to assess
the likelihood that
applicants will be
dishonest or engage in
illegal activity.
4. Integrity Testing
Normally requires
applicants to provide
required sample that is
tested for illegal
substances.
6. Drug Testing
Measures performance on
some element of the job.
5.Work Sample Testing
TESTING
TYPES
SELECTION METHODS Cont . . .
2. INFORMATION GATHERING:
Common methods for gathering information include
application forms and résumés, biographical data, and
reference checking.
SELECTION METHODS Cont . . .
 Generally ask for information such as
address and phone number, education, work
experience, and special training.
 At the professional-level, similar information
is generally presented in résumés.
Application
Forms and
Résumés
 Historical events that have
shaped a person’s behavior and identity.
Biographical
Data
 Involves contacting an applicant’s previous
employers, teachers, or friends to learn more
about the applicant Issues with reference
checking
Reference
Checking
SELECTION METHODS Cont . . .
3. INTERVIEWS:
 The interview is the most frequently used
selection method.
 Interviewing occurs when applicants
respond to questions posed by a manager
or some other organizational
representative (interviewer).
 Typical areas in which questions are
posed include education, experience,
knowledge of job procedures, mental
ability, personality, communication
ability, social skills.
SELECTION METHODS Cont . . .
Types of
Interviews
2. Unstructured
Interviews
1. Structured
Interviews
Situational
Interview
Behavioral
Interview
SELECTION METHODS Cont . . .
SITUATIONA
L INTERVIEW
• In which the
interviewer asks
questions about
what the
applicant would
do in a
hypothetical
situation
BEHAVIORAL
INTERVIEW
• In which the
questions focus
on the
applicant’s
behavior in past
situations.
Uses a list of predetermined
questions. All applicants are
asked the same set questions.
There are two types of
structured interviews.
1. Structured
Interviews
Interviews-open ended
questions are used such as “Tell
me about yourself”
2. Unstructured
Interviews
• This allows the interviewer
to probe and pose different
sets of questions to different
applicants.
INDUCTION ANDPLACEMENT
PLACEMENT
Placement is a process of assigning a specific job
to each of the selected candidates.
It involves assigning a specific rank and
responsibility to an individual.
It implies matching the requirements of a job with
the qualifications of the candidate.
PLACEMENT SIGNIFICANCE
It improves employee morale.
It helps in reducing employee
turnover.
It helps in reducing absenteeism.
It helps in reducing conflict rates.
It avoids misfit between employee
and the job.
PLACEMENT BENEFITS
Good results on job.
Getting along with the people easily
and proving themselves.
Keeping his spirits high and reports for
the duty regularly.
Learning the work and excel in the
job.
Avoid mistakes and errors.
INDUCTION
INDUCTION
 The process through which a new
employee integrated into an organization
learning about its policies and culture.
The process through which a new
recruit is introduced into the job.
Removes fear from the mind, creates a
good impression about the organization
and acts as a valuable source of
information
INDUCTION DEFINITION
The process of receiving and welcoming an
employee when he first joins a company
and giving him the basic information he
needs to settle down quickly and happily
and start work.
by-Michael Armstrong
INDUCTION OBJECTIVES
To help the new comer to overcome his shyness, nervousness in
meeting new people in a new environment.
To give new comer necessary information such as location of a
cafe, rest period etc.
To build new employee confidence in the organization.
To helps in reducing labour turnover and absenteeism.
It reduces confusion and develops healthy relations in the
organization.
To develop among the new comer a sense of belonging and
loyalty to the organization.
CONCLUSION
As recruitment, selection, placement and
induction processes are most important
for searching and placing the perspective
employees for doing right kind of job at
right place and at right time.
screening resumes, conducting initial interviews,

screening resumes, conducting initial interviews,

  • 1.
  • 2.
    AFTER STUDYING THISCHAPTERYOU SHOULD BE ABLE TO:  Understand and Differentiate between strategic recruitment and selection.  Identify the dual goals of recruiting.  Comprehend recruitment process from organizational as well as individual perspective.  Identify the basic selection criteria.  Design and administer an effective selection process.  Evaluate the three methods e.g., information gathering, tests and interviewing used in employee selection.  Appreciate varied contemporary interviewing techniques used by interviewers.  Design interview form and evaluation matrix.
  • 3.
    HUMAN RESOURCE MANAGEMENT BUSINESS OBJECTIVES RECRUITMENT HRPLANNING JOB DESCRIPTION JOB SPECIFICATION JOB ANALYSIS
  • 4.
    RECRUITMENT The Process ofgenerating a pool of qualified candidates for a particular job. The Process of discovering potential candidates. OR
  • 5.
    RECRUITMENT GOALS 1 Attract theQualified Applicants. 2 Encourage Unqualified Applicants to self- select themselves out.
  • 6.
    RECRUITMENT IS ATWO WAY STREET RECRUITMENT Organization is Looking for a Qualified Applicants Applicants are Looking for the Potential Emplacement Opportunities
  • 7.
    RECRUITMENT PROCESS ORGANIZATION CANDIDATE Generatecandidate pool via internal or external recruitment methods Vacant or New position occurs Evaluate Candidates via Selection process Impress Candidates Make Offer Acquire Employment Experience Receive Education and choose Occupation Search for Job Openings Apply for jobs Impress Company during Selection process Evaluate Jobs and Companies Accept or Reject Job Offers
  • 8.
  • 9.
    Internal Recruiting Data base Promotionsand Transfers Job Posting & Bidding Employee Referrals Re-recruiting former Employees & Applicants INTERNAL SOURCES SOURCES OF RECRUITMENT
  • 10.
    SOURCES OF RECRUITMENTCont . . . INTERNAL SOURCES ADVANTAGES DISADVANTAGES  Morale of Promotee  Better assessment of abilities  Lower cost for some jobs  Motivator for good performance  Causes a succession of promotions  Have to hire only at entry level  Inbreeding  Possible morale problems of those not promoted “Political” infighting for promotions  Need for management- Development program
  • 11.
    SOURCES OF RECRUITMENTCont . . . Schools Colleges & Universities Labor Unions Media Sources Employment Agencies EXTERNAL SOURCES
  • 12.
    SOURCES OF RECRUITMENTCont . . . EXTERNAL SOURCES ADVANTAGES DISADVANTAGES  New “blood” brings new perspectives  Cheaper and faster than training  Professionals  No group of political supporters in company  May bring new industry insights  May not select someone who will “fit” the job or organization  May cause morale problems for internal Longer “adjustment” or orientation time
  • 13.
    INTERNET RECRUITING METHODS INTERNETRECRUITING METHODS 1. Job Boards 2. Employer Web Sites
  • 14.
    INTERNET RECRUITING METHODS Cont. . . ADVANTAGES DISADVANTAGES  Cost savings  Time savings  Expanded pool of applicants  More unqualified applicants  Additional work for HR staff members  Many applicants are not seriously seeking employment  Access limited or unavailable to some applicants
  • 15.
    BUSINESS OBJECTIVES RECRUITMENT HR PLANNING JOBDESCRIPTION JOB SPECIFICATION JOB ANALYSIS SELECTION
  • 16.
    SELECTION 1 • The Processof making a “Hire” or “No Hire” decision regarding each applicant for a job. 2 • Selection is the process of choosing qualified individuals who are available to fill the positions in organization. Or
  • 17.
    BASIC SELECTION CRITERIA BASIC SELECTION CRITERIA Formal Education Experienceand Past Performance Physical Characteristics Personality Characteristics
  • 18.
    SELECTION PROCESS Initial screening Completedapplication Medical/physical examination if required (conditional job offer Comprehensive interview Employment test Permanent job offer Reject Applicant Background Examination if required Conditional job offer Passed Passed Passed Passed Passed Able to perform essential elements of job Fail to meet minimum qualification Failed to complete job application or failed job specification Failed Test Failed to impress interviewer and / meet job expectations Problem encountered Unfit to do essential elements of job
  • 19.
    SELECTION METHODS 1. Testing 2.Gathering Information 3. Interviewing The Three most Common Methods used are:
  • 20.
    SELECTION METHODS Cont. . . Tests measure knowledge, skill, and ability, as well as other characteristics, such as personality traits. 1. TESTING TESTING TYPES Cognitive Ability Test Integrity Test Personality Test Drug Test Physical Ability Test Work Sample Testing
  • 21.
    It measures thelearning, understanding, and ability to solve problems. e.g. Intelligence Tests. 1. Cognitive Ability Testing It measures the patterns of thought, emotion, and behavior. e.g. Myers Briggs 3. Personality Testing It assesses muscular strength, cardiovascular endurance, and coordination. 2. Physical Ability Testing SELECTION METHODS Cont . . . TESTING TYPES
  • 22.
    SELECTION METHODS Cont. . . It is designed to assess the likelihood that applicants will be dishonest or engage in illegal activity. 4. Integrity Testing Normally requires applicants to provide required sample that is tested for illegal substances. 6. Drug Testing Measures performance on some element of the job. 5.Work Sample Testing TESTING TYPES
  • 23.
    SELECTION METHODS Cont. . . 2. INFORMATION GATHERING: Common methods for gathering information include application forms and résumés, biographical data, and reference checking.
  • 24.
    SELECTION METHODS Cont. . .  Generally ask for information such as address and phone number, education, work experience, and special training.  At the professional-level, similar information is generally presented in résumés. Application Forms and Résumés  Historical events that have shaped a person’s behavior and identity. Biographical Data  Involves contacting an applicant’s previous employers, teachers, or friends to learn more about the applicant Issues with reference checking Reference Checking
  • 25.
    SELECTION METHODS Cont. . . 3. INTERVIEWS:  The interview is the most frequently used selection method.  Interviewing occurs when applicants respond to questions posed by a manager or some other organizational representative (interviewer).  Typical areas in which questions are posed include education, experience, knowledge of job procedures, mental ability, personality, communication ability, social skills.
  • 26.
    SELECTION METHODS Cont. . . Types of Interviews 2. Unstructured Interviews 1. Structured Interviews Situational Interview Behavioral Interview
  • 27.
    SELECTION METHODS Cont. . . SITUATIONA L INTERVIEW • In which the interviewer asks questions about what the applicant would do in a hypothetical situation BEHAVIORAL INTERVIEW • In which the questions focus on the applicant’s behavior in past situations. Uses a list of predetermined questions. All applicants are asked the same set questions. There are two types of structured interviews. 1. Structured Interviews Interviews-open ended questions are used such as “Tell me about yourself” 2. Unstructured Interviews • This allows the interviewer to probe and pose different sets of questions to different applicants.
  • 28.
  • 29.
    PLACEMENT Placement is aprocess of assigning a specific job to each of the selected candidates. It involves assigning a specific rank and responsibility to an individual. It implies matching the requirements of a job with the qualifications of the candidate.
  • 30.
    PLACEMENT SIGNIFICANCE It improvesemployee morale. It helps in reducing employee turnover. It helps in reducing absenteeism. It helps in reducing conflict rates. It avoids misfit between employee and the job.
  • 31.
    PLACEMENT BENEFITS Good resultson job. Getting along with the people easily and proving themselves. Keeping his spirits high and reports for the duty regularly. Learning the work and excel in the job. Avoid mistakes and errors.
  • 32.
  • 33.
    INDUCTION  The processthrough which a new employee integrated into an organization learning about its policies and culture. The process through which a new recruit is introduced into the job. Removes fear from the mind, creates a good impression about the organization and acts as a valuable source of information
  • 34.
    INDUCTION DEFINITION The processof receiving and welcoming an employee when he first joins a company and giving him the basic information he needs to settle down quickly and happily and start work. by-Michael Armstrong
  • 35.
    INDUCTION OBJECTIVES To helpthe new comer to overcome his shyness, nervousness in meeting new people in a new environment. To give new comer necessary information such as location of a cafe, rest period etc. To build new employee confidence in the organization. To helps in reducing labour turnover and absenteeism. It reduces confusion and develops healthy relations in the organization. To develop among the new comer a sense of belonging and loyalty to the organization.
  • 36.
    CONCLUSION As recruitment, selection,placement and induction processes are most important for searching and placing the perspective employees for doing right kind of job at right place and at right time.