This document provides guidance on screening volunteers and outlines a 10 step process for screening. It discusses determining the level of risk for different volunteer roles and establishing boundaries. It also summarizes Alberta's Volunteer Police Information Check Program, which provides funding for organizations to obtain police checks for eligible volunteers. Key steps in the screening process include determining risk, writing position descriptions, application forms, interviews, reference checks, and police checks where relevant. Supervision and evaluation are also important aspects of screening.
Age Action / Ulster Bank Financial Elder Abuse Project - PresentationAge Action
There are a number of types of elder abuse including physical abuse, financial or material abuse, psychological abuse, neglect and acts of omission, sexual abuse and discriminatory abuse. Of particular relevance to this project, undertaken by Age Action and Ulster Bank in 2015, is financial or material abuse, which the HSE (Health Service Executive in Ireland) states includes the following: “theft, fraud or exploitation; pressure in connection with wills, power of attorney, property, inheritance or financial transactions; or the misuse or misappropriate of property, possessions or benefits”.
This presentation was given by Naomi Feely, Senior Policy Officer of Age Action, at a stakeholder forum in June 2015.
In recognition of World AIDS Day, 2018, Vice President Pence announced that the United States government, through PEPFAR, will invest $100 million to address key gaps toward achieving HIV epidemic control and ensuring justice for children, including by leveraging the unique capacities and compassion of faith-based organizations and communities. CDC's Susan Hillis covers PEPFAR's Faith and Community Initiative to make this achievable.
This is an informational presentation about the next West Des Moines Police Department Citizen Academy. It will be of special interest to WDM residents who may consider attending.
Age Action / Ulster Bank Financial Elder Abuse Project - PresentationAge Action
There are a number of types of elder abuse including physical abuse, financial or material abuse, psychological abuse, neglect and acts of omission, sexual abuse and discriminatory abuse. Of particular relevance to this project, undertaken by Age Action and Ulster Bank in 2015, is financial or material abuse, which the HSE (Health Service Executive in Ireland) states includes the following: “theft, fraud or exploitation; pressure in connection with wills, power of attorney, property, inheritance or financial transactions; or the misuse or misappropriate of property, possessions or benefits”.
This presentation was given by Naomi Feely, Senior Policy Officer of Age Action, at a stakeholder forum in June 2015.
In recognition of World AIDS Day, 2018, Vice President Pence announced that the United States government, through PEPFAR, will invest $100 million to address key gaps toward achieving HIV epidemic control and ensuring justice for children, including by leveraging the unique capacities and compassion of faith-based organizations and communities. CDC's Susan Hillis covers PEPFAR's Faith and Community Initiative to make this achievable.
This is an informational presentation about the next West Des Moines Police Department Citizen Academy. It will be of special interest to WDM residents who may consider attending.
Quit beating the bush for volunteers- Volunteer Alberta CSGVP PPTVolunteer Alberta
Volunteer Alberta's presentation of the Alberta-specific statistics from the 2007 Canada Survey of Giving, Volunteering and Participating (CSGVP). Visit www.volunteeralberta.ab.ca to book a presentation today!
Presentation by R. Tollenaar
Topic: Intersections - Eliminate barriers to help integrate new immigrants into your community
Presented at VolpediA CAVR 2009 Conference
Chris Roush presents "Investigating Nonprofits" in Minneapolis on Oct. 4, 2011 at the Star Tribune during the Reynolds Center's free workshop, "Business Journalism Boot Camp."
For more information about training for business journalists, please visit businessjournalism.org.
Learn about a holistic approach to youth protection
that includes advocacy, education, compliance, and
incident response. Two district YEO’s share their approach
to youth protection and engage the audience in the
key components of a youth protection strategy through
a number of interactive exercises.
Rick Istead
D5360, Canada
Sofia Sotomayor
D4100, Mexico
Strategic Plan
2015-2019
Insight Program
Contents
Background
Vision
Mission
Values
SWOT Analysis
Estimated Operating Budget
Objectives and Priorities
Background
Crittenton of Southern California was born out of the opening of the Florence Crittenton Home in Los Angeles in 1892. The country saw a need for a social service program in the early 1960s, this need helped the creation of the Orange County program partnering with The National Association of Florence Crittenton Agencies. ?? (A need on the country's need for social service programs was establish in the early 1960s which helped in the creation of a Orange Country program partnering with The National Association of Florence Crittenton Agencies.) Florence Crittenton Services Orange County was incorporated in 1966 purchasing a home in Santa Ana, CA. The campus transformed from serving only teen mothers to include exploited boys and girls. In 1991 Fullerton Community Hospital was renovated and re-opened, housing adolescent girls and their children as it continues to do today. Currently, Crittenton Southern California serves Orange, Los Angeles, San Bernardino, Riverside and San Diego Counties.
Crittenton’s mission is carried through Crittenton’s Insight Program. Insight is a comprehensive, multi-faceted residential program for assessment, treatment, recovery of Commercial Sexually Exploited Girls. The program focuses on domestic and international teenage girls between ages 12-18. The girls may be runaways, forced into trafficking, or exploited by their “boyfriends”. Crittenton began providing shelter and services for trafficked teenagers and Commercial Sexual Exploited Children (CSEC). Staff are well trained and dedicated to helping young girls who experienced complex traumas; they assist girls to recover and restore them to their whole self.
Vision Statement
To serve domestic and international victims by providing a safe and secure in-home and community based treatment for a better and brighter future for both youth and adults.
Value Statement
· We believe that every child is entitled to health relationships and a loving family.
· In all our dealings, we conduct ourselves with honor and decency; respecting the children and families we serve, tending to relationships with each other, and proudly representing our agency to the community.
· We demonstrate the very tenets of responsibility that we encourage in our children; trying our best, picking ourselves up when we fail, and having the courage of our convictions.
· We are committed to an atmosphere of trust, openness, and fairness in which all members of the agency – staff, client, board and volunteer – can actively participate in setting the course.
· We will never rest on our laurels.
Mission Statement
We are a non-profit organization with a mission to conserve, and provide a safe, nurturing environment where victims can recover from the trauma of comm.
Nonprofit Insights: Stories & Solutions Shaping the Future of Volunteer Scree...VolunteerMatch
It’s undeniable: vetting volunteers is essential in securing your nonprofit’s work.
The way in which you vet volunteers is equally as important. It could make all the difference as to whether a volunteer is mistakenly screened or not. It’s one reason why we’re sharing positive volunteer screening experiences and other stories of how crises happened or were averted from peers in the field.
Quit beating the bush for volunteers- Volunteer Alberta CSGVP PPTVolunteer Alberta
Volunteer Alberta's presentation of the Alberta-specific statistics from the 2007 Canada Survey of Giving, Volunteering and Participating (CSGVP). Visit www.volunteeralberta.ab.ca to book a presentation today!
Presentation by R. Tollenaar
Topic: Intersections - Eliminate barriers to help integrate new immigrants into your community
Presented at VolpediA CAVR 2009 Conference
Chris Roush presents "Investigating Nonprofits" in Minneapolis on Oct. 4, 2011 at the Star Tribune during the Reynolds Center's free workshop, "Business Journalism Boot Camp."
For more information about training for business journalists, please visit businessjournalism.org.
Learn about a holistic approach to youth protection
that includes advocacy, education, compliance, and
incident response. Two district YEO’s share their approach
to youth protection and engage the audience in the
key components of a youth protection strategy through
a number of interactive exercises.
Rick Istead
D5360, Canada
Sofia Sotomayor
D4100, Mexico
Strategic Plan
2015-2019
Insight Program
Contents
Background
Vision
Mission
Values
SWOT Analysis
Estimated Operating Budget
Objectives and Priorities
Background
Crittenton of Southern California was born out of the opening of the Florence Crittenton Home in Los Angeles in 1892. The country saw a need for a social service program in the early 1960s, this need helped the creation of the Orange County program partnering with The National Association of Florence Crittenton Agencies. ?? (A need on the country's need for social service programs was establish in the early 1960s which helped in the creation of a Orange Country program partnering with The National Association of Florence Crittenton Agencies.) Florence Crittenton Services Orange County was incorporated in 1966 purchasing a home in Santa Ana, CA. The campus transformed from serving only teen mothers to include exploited boys and girls. In 1991 Fullerton Community Hospital was renovated and re-opened, housing adolescent girls and their children as it continues to do today. Currently, Crittenton Southern California serves Orange, Los Angeles, San Bernardino, Riverside and San Diego Counties.
Crittenton’s mission is carried through Crittenton’s Insight Program. Insight is a comprehensive, multi-faceted residential program for assessment, treatment, recovery of Commercial Sexually Exploited Girls. The program focuses on domestic and international teenage girls between ages 12-18. The girls may be runaways, forced into trafficking, or exploited by their “boyfriends”. Crittenton began providing shelter and services for trafficked teenagers and Commercial Sexual Exploited Children (CSEC). Staff are well trained and dedicated to helping young girls who experienced complex traumas; they assist girls to recover and restore them to their whole self.
Vision Statement
To serve domestic and international victims by providing a safe and secure in-home and community based treatment for a better and brighter future for both youth and adults.
Value Statement
· We believe that every child is entitled to health relationships and a loving family.
· In all our dealings, we conduct ourselves with honor and decency; respecting the children and families we serve, tending to relationships with each other, and proudly representing our agency to the community.
· We demonstrate the very tenets of responsibility that we encourage in our children; trying our best, picking ourselves up when we fail, and having the courage of our convictions.
· We are committed to an atmosphere of trust, openness, and fairness in which all members of the agency – staff, client, board and volunteer – can actively participate in setting the course.
· We will never rest on our laurels.
Mission Statement
We are a non-profit organization with a mission to conserve, and provide a safe, nurturing environment where victims can recover from the trauma of comm.
Nonprofit Insights: Stories & Solutions Shaping the Future of Volunteer Scree...VolunteerMatch
It’s undeniable: vetting volunteers is essential in securing your nonprofit’s work.
The way in which you vet volunteers is equally as important. It could make all the difference as to whether a volunteer is mistakenly screened or not. It’s one reason why we’re sharing positive volunteer screening experiences and other stories of how crises happened or were averted from peers in the field.
Chris Roush presents "Investigating Nonprofits" during the four-day, Reynolds Center webinar, "Investigating Private Companies and Nonprofits."
For more information about free training for business journalists, please visit businessjournalism.org.
Mandated Reporting In California: A Guide For ChurchesAlex Brown
Find out exactly who at your church is a mandated reporter and what they MUST do if abuse is discovered.
Did you know there is a new law in California that redefines who is a mandated reporter? This affects all youth ministries and churches with schools across the state.
Do you know California AB 1432 and what to do when abuse happens? Find out more about:
· What a mandated reporter is in the State of California
· Who qualifies as a mandated reporter
· What, exactly, is child abuse?
· What your church is responsible for
· How to make a report
· Tools you can use to help make reporting easier and safer
· And more ...
Mandated Reporting In California: A Guide For ChurchesAlex Brown
Find out exactly who at your church is a mandated reporter and what they MUST do if abuse is discovered. Did you know there is a new law in California that redefines who is a mandated reporter? This affects all youth ministries and churches with schools across the state. Do you know California AB 1432 and what to do when abuse happens?
Our mandated reporting guide, which we developed especially for California churches like yours has the answers you're looking for.
Find out more about:
· What a mandated reporter is in the State of California
· Who qualifies as a mandated reporter
· What, exactly, is child abuse?
· What your church is responsible for
· How to make a report
· Tools you can use to help make reporting easier and safer
· And more ...
Virtual Volunteering - Volunteer From Your HomeCicely Majeed
Gain some insight on what virtual volunteering is like and also prepare for any type of volunteering or community service you are interested in or required to participate in.
Welcome to the Program Your Destiny course. In this course, we will be learning the technology of personal transformation, neuroassociative conditioning (NAC) as pioneered by Tony Robbins. NAC is used to deprogram negative neuroassociations that are causing approach avoidance and instead reprogram yourself with positive neuroassociations that lead to being approach automatic. In doing so, you change your destiny, moving towards unlocking the hypersocial self within, the true self free from fear and operating from a place of personal power and love.
12. Conducting Risk Assessment A female volunteer reading buddy assists a female 10 year old child with her reading. The activity takes place in the public library. The supervisor is always present.
40. Scenario Case 1: Youth Group/Altar Server Coordinator’s Case The Knights of Columbus have a tradition of thanking Altar Servers. They organize an afternoon of socializing with lunch and tickets to a hockey game downtown. They provide lunch at the church and carpool the kids downtown to the game and back home again. Case 2: Pastoral Care Coordinator’s Case: Parish pastoral care volunteers visit frail clients in their own home. Usually a spouse, home care nurse or other person is present, but not always.
41. What are the risks for each scenario? Low, medium or high? What screening requirements would you recommend? What could be changed to reduce the risk?
Welcome to the session and introduce facilitator – self or by organizers Identify self as: Volunteer, Grandmother, Daughter, Mother and these are some of the reasons I care about screening See that some of you are in Healthcare and work in the HIV field, share background in this area and other experience. Use example of screen – why we have screens in our homes – let in the fresh air and keep out things we don’t want in our homes. Determine who is in the audience: H ow many are volunteers? W ho are board members (also volunteers)? W ho are paid staff (all staff and then who is responsible for the volunteers full/part time) Will try to keep the demographics in mind as the screening needs of each organization may be different based on the work you are doing. We all need to screen but it needs to be relevant to your organization. Introduce the topic: Screening is all about getting the right people to do the work of the organization History of the screening movement and how the shift has changed. Talk about why we have screens in our homes – (bring example) – keep out things we don’t want, let in the fresh air to keep us fresh. Advise the participants that they will receive/have material that supports this presentation and that they are encouraged to listen and reflect on the topic rather than note taking Record expectations to review at the end of the session. See how closely these expectations match the agenda
Review Videoconferencing Etiquette: Remind the group that video conference has wonderful possibilities and some limitations. To ensure each group is able to participate, create a ?/+sign/ Use this if you want to ask a question or + to add to the discussion. When we have break out times, please turn your microphone off! You will have handouts and your site facilitator will distribute them Each of us learn in a different way. For some, the handouts and seeing the ppt is important for others, interaction and discussion is critical. Some people listen and process that way. I will try to ensure that you are comfortable and that your style is accommodated during the session. I will try to give you practical examples and share experiences so that you will see how the principles relate to day to day activities in your organization.
Are You Ready? Organizational readiness assessment Determining the Risk (terminology) Duty of Care Standard of Care Position of Trust Boundaries Screening Continuum Conducting Risk Assessment 10 Safe Steps to Screening At the end of the session you.. Will have gained an understanding of what screening is and key terms associated with screening Will have gained knowledge in how to assess your organization’s readiness/awareness for developing a screening strategy Be able to identify the 10 steps to screening and the tools that can be applied in each step Will have gained an understanding of how “screening in” volunteers is part of the “bigger picture”
Review of Organizational Readiness Checklist that was done prior to the session or look at as a group and go through the various components – solicit feedback.
The most effective way to manage risk in order to keep our clients, volunteers and staff safe is by ensuring a consistent volunteer management process.
Who is a low risk client – no client contact and in supervised setting, high risk – vulnerable client in unsupervised setting Person administering the activity – highly trained staff vs volunteer with no/little training. Low – supevised, high one on on unsupervised. Buiding such as school vs. back country campground C rafts, vs. rock climbing
Duty of Care Is a legal principle that is designed to protect vulnerable individuals from manipulation or harm. “ The obligation that an organization or individual has to take reasonable measures to care for and protect their clients, staff and organization to an appropriate level or standard.” It is an obligation to exercise a level of care towards an individual, as is reasonable to to avoid injury to that person or his/her personal property. It is based on the relationship.
Standard of Care: Refers to the degree or level of service, attention, care, and protection that one owes another. Individuals and organizations are not legally required to absolutely guarantee that no harm will come to their client, their staff, or the community at large. HOWEVER…… “ The standard of care expected in individual circumstances is that of a reasonable or prudent person.” Are the volunteers reasonable and prudent? How can you determine this? Role plays during training and probation; good questions during interviews and comprehensive reference checks, supervision and evaluation. If we want to guarantee that nothing bad will hap p en we should close our doors so we need to be aware of the risks involved with the work we do. Reminder that the higher level of training/certification an individual has raises the standard – nurse giving medical treatment or a social worker leading a support group. Make sure you validate credentials when placing staff (paid and unpaid) in positions that utilize that training – just the same when asking someone to drive as part of their role ( have you check their driver’s abstract).
Position of Trust Is a situation in which someone has: Significant degree of authority or decision-making power over another; AND/OR Unsupervised access to another person and their property. A POSITION OF TRUST also involves situations where the success of a program or service depends on the development of a close, personal relationship between two individuals. Examples of roles in a position of trust. Adults with a child, adult with a senior in assisted living, someone who is making financial decisions for persons who are incapacitated. Unsupervised access would include things like home visits, mentoring, meals on wheels etc. E ven doing handy work in a seniors home. The closer the relationship the more difficult it is to monitor and evaluate the work being done – we will talk about boundaries related to these positions of trust.
Boundary – a line determining the limits of something, a dividing line distinguishing between two things Why are boundaries so important for volunteers (and staff)? What can go wrong when we fail to define boundaries? Where do we need boundaries? Example 1: Volunteer and a Mentally Handicapped Client Can the client by the volunteer a coffee can the client take the volunteer to a movie? Friendly Visitor Client asks volunteer to help them dry the dishes? Is this okay client asks the volunteer to help hang curtains? Is this okay Boundaries can be difficult to define – a boundary line can be wide. The distinction between right/wrong, good/bad, okay/not okay, appropriate/inappropriate…..may not always be crystal clear. This are decisions that a VM alone does not want to make. Example: A blinding wind storm.Volunteer works for an agency that states under no circumstances can you transport volunteers. On the way to work, a volunteer sees a client – can they offer them a ride? Why or why not? If they are on their way to the grocery store – can they offer them a ride? Why or why not? Boundaries decision may “depend” on many variables, some of which can be known ahead of time and others which are situation-specific. For example: position skills of the Volunteer Calgary location of the work needs of the “client” organization risk tolerance organizational values Why are boundaries so important for volunteers? Increasing volunteer responsibility Volunteers want to be helpful The dangers of good intent Deep volunteer commitment Lack of professional training Unfamiliarity with our sector Lack of awareness of implications What are our responsibilities as organizations? Where do we need boundaries? Around positions around relationships Boundary Decision – Making Tests Golden Rule Headline Explanation to supervisor Witness stand – if you had to, would you feel good about it?
Scenario
Allow the group to work on this and then report back. Then take a break before the 10 steps.
Ask site facilitator to distribute the package to each participant.
You MUST is a legal requirement. You must have a drivers license to drive a car as part of your job. SHOULD is a moral/ethical reason for doing something. What CAN we do is dealing with reality. Do we have the people, resources etc. to run a program safely.
Determine the Risk: Organization can control the risk in their programs. Examining the potential for danger in programs and services may lead to preventing or eliminating the risk altogether. We will take about risk later in the session.
Write a clear position description Foundation for all other screening measurers Clear positions descriptions send a message you are serious about screening Screening standards are always based on the position and not the individual in the position Highly skilled Volunteers
Establish a formal recruitment process Important to formalize Be open and clear that not everyone is accepted into your organization Recruiting materials and other publications from the organization should indicate that you thoroughly screen.
Use an application form Ask information related to requirements of position Information requests before hiring are more restricted than after the offer is made Ensure it is well designed
Conduct Interviews The interview process must be completely objective Should always be based on the requirements of the position Build in behavior based questions
Follow-up on References One of the most effective steps in the hiring process Prepare a list of questions based on the position requirements
Request a Police Record Check or other Checks that are relevant to the position Be aware of limitations Only one step in the process Are very important in high risk positions Mention the attachment to the handout that describes the changes and how flagging of DOB and gender is causing some delays (most in urban areas) Talk about limitations of record check and mention VA screening assistance.
Announced in the 2008 budget that PIC costs would be covered for volunteers working with children, seniors, and disabled. $2.4 million for 3 years VA as administrator – for the sector, by the sector. We will work with the sector to make sure it works. Premier Ed Stelmach and the Government of Alberta has launched the Volunteer Police Information Check Program Funding is provided by Alberta Culture & Community Spirit, through the Safe Communities Secretariat. Volunteer Alberta is the Administrator of the program. ---- Significant amount of money spent by Alberta nonprofit/voluntary sector organizations and individual volunteers to obtain PICs. These administrative costs divert operational funding away from the core services of organizations. These costs serve as a barrier to recruiting volunteers.
The program will defray costs for obtaining PICs that nonprofit and voluntary sector organizations would otherwise face, enabling organizations to maximize their funding for front-line services. Edmonton, Calgary, Vegreville, Medicine Hat, Lethbridge, Lacombe, Airdrie,
Please note that we are only taking applications online. Applying online, if you do not have access to the internet, can be done at local Volunteer Centres and libraries To save time, make sure you are eligible before filling out the application – we will go over eligibility right now but it is also posted on the website
There are two levels of eligibility – you need to first make sure your organization is eligible, and then make sure that your volunteer positions are in “eligible circumstances”
Edmonton/ Medicine Hat (insert your community) charges. But if you have a sister chapter in a community that does not charge – they do not need the program. We will now briefly go over some examples of eligibility.
VOAN is good for the length of the program, no need to renew for 3 years VOAN is for specific volunteer positions – please review the document and ensure that your organization is using it for the approved volunteer positions. Keep the documentation for succession planning. If the VOA number is abused, we will revoke the VOAN.
Not all communities in the province charge for PICs
However, organizations need to allocate time for VA to process and mail VOAN applications. The number is good for three years though.
20% of Scouts Canada volunteers in Calgary were getting flagged
Conduct an Orientation and Training Session Allows for observation Probation period should be built in Question: Do we always need to train?
Supervise and Evaluate Assign someone to supervise and evaluate – the volunteer should know who this person is Base the level of supervision required and the evaluation on the position requirements High risk position or service requires more intense supervision & evaluation
Follow up with program participants Listen carefully to participants and communicate with them and their families Introduce spot checks where needed.
Screening in not out Screening takes time; a whole process doesn’t happen overnight If there is resistance, remind the volunteer that this is to protect the clients as well as themselves as volunteers Strengthen community Highly skill volunteers Common sense