Scott Stadelhofer has over 20 years of experience in configuration management, technical writing, and systems analysis. He has supported numerous government agencies and contractors in these roles. His experience includes authoring various documentation such as test plans, user manuals, and change management plans. He is proficient in many configuration management, collaboration, and programming tools.

1. Scott R. Stadelhofer
4919 Van Masdag Court
Annandale, Virginia 22003-6023
H: 703-914-0441 (sstadelhofer@cox.net); Cell: 703-581-0166
U.S. Citizen
CLEARANCE LEVEL: Confidential, Inactive Public Trust clearance
Summary of Qualifications: Fifteen years of Systems Integration (SI)/Business Systems Analyst/Change/Configuration
Management and seven years of technical writing experience. Authored and edited various technical publications
including test plans, user manuals, CMMI documents, and change/configuration management plans. Three years of
software testing and wrote test procedures in several different settings. Familiar with the design of different types of user
manuals, reference manuals, and procedural manuals. Knowledgeable of Military Standards such as MIL-HDBK-61A,
Configuration Management Guidance and MIL-STD-973, IT Infrastructure Library V3 (ITIL), ITSM, CMMI, and
Configuration Management. Exercises a strong working knowledge of the major word processing/text editing systems.
Trained in MS Azure Admin.
CM Tools Collaboration Tools OS SW Languages
STAT Confluence UNIX, C
Serena TeamTrack SharePoint Shared-Active Directory MS Visual Basic 4
Version Manager Atlassian Jira MS Windows 98/NT 4.0/2000 XP DBMS
Mercury ITG SAP Revelation
Remedy MS Azure Admin CA-IDMS 12.0
Visual SourceSafe
(VSS)
Tableau Analyst Pro
PVCS Power BI
GitHub
Information Unlimited Inc., Technical Writer (October 2022 to Present) Supported the DC Health Care Finance
department with documentation efforts involved with the Gainwell Core System and Support Services.
Vintun LLC, Process Analyst (March 2022 to July 2022) Supported the Marine Corps by updating the Release and
Deployment Standard Operating Procedure document. Supported the Windows 11 Migration weekly team meetings with
minutes documentation.
Guardians of Honor LLC, Technical Editor (February 2022 to March 2022) Supported the Department of Education
by editing summary statements for funding proposals submitted for research grants.
MC Dean, Assistant Project Leader (July 2020 to January 2021) Supported the Pentagon Force Protection Agency
(PFPA) in a Change and Configuration Management role. Created and maintained the Change Management Plan.
Developed and executed component change management plans for individual projects. Performed stakeholder outreach
efforts by facilitating technical meetings. Served as One Stop portal for program information. Identified key change
management activities relating to program milestones.
22nd
Century Technologies, CM Lead (September 2019 to June 2020) for 22nd
Century Technologies at Pentagon
Force Protection Agency (PFPA) Coordinated Change and Configuration Management activity by facilitating the weekly
CCB meeting using Remedy and SharePoint tracking tools. Supported several weekly meetings including the Enterprise
Physical Security Division (EPSD), CBRNE Protection Division (CPD), and Leased Facilities Security Team (LFST), as
well as the Daily Update status meeting. Process Improvement Analyst, (February 2018 to August 2019) Supported
the NMEC contract for the DIA in a software testing and ITSM capacity. Developed functional self-taught skills in
Tableau by assisting DIA where possible. Developed several component change management plans and SOPs.
ECS Federal, Imagery Analyst (October 2017 to January 2018) Analyzed and categorized drone images from theater
footage in the field using CrowdFlower software.
DMI, Change/Configuration Manager, (April 2016 to October 2016) Supported Change/Configuration Management
activities for 300 online applications used by the DoD using the Access front end CMS tool to process Requests for
Change and Application Management System (AMS) to process changes and additions to the databases. Updated the CM
Team on weekly software deployments and server updates for the DMDC or Defense Manpower Data Center using MS
Office Suite. His resume was used to win the HHS Electronic Handbooks (EHBs) contract for DMI to support change
management requirements.

2. Government CIO, CM Specialist/Integration Manager (June 2015 to February 2016) Learned GitHub in an Agile
DevOps environment for a GSA platform modernization program and used Atlassian Jira and Confluence. Performed 508
Compliance testing with the Accessibility Management Platform tool on all applicable web apps including reporting
capabilities. Assisted in release management activities such as IV&V using Jira and by authoring the Release
Management Plan. Documented the GitHub code migration process to assist the build and release management of the
applications on the Common Services Platform (Cloud Migration contract) for GSA, which migrated code from
minimum capacity to Test.
EDC Consulting, Sr. Configuration Management Manager, (December 2013 to April 2015) Responsible for and
assisted with Integrated Personnel and Pay System – Army (IPPS-A) Change/Configuration Management tasks to include
use of the Software Change Management tool (STAT) for configuration identification, configuration control,
configuration status accounting, configuration verification and audits, product release and delivery, and prepared and
migrated builds and deployments using MS Office Suite Word, Excel, PowerPoint, and HP ALM. Performed a daily
configuration status accounting of all IPPS-A CSRs from STAT for distribution to all stakeholders. Tracked all IPPS-A
environments and enforced strict version control processes to ensure all environments were consistently configured.
Coordinated the System Verification Review (FCA/PCA) by auditing all relevant IPPS-A technical data. Documented
CDRL documents for each release and delivery of IPPS-A in preparation for migrating builds and deployments in support
of configuration identification, configuration control, configuration status accounting, configuration verification, audits,
product release, and delivery. Gained knowledge of enterprise-level applications, including ERP, CRM, data warehouses,
and ERP applications (e.g., PeopleSoft, SAP). Obtained a Security + Certification.
The SI Organization, Configuration Analyst (February 2013 to November 2013) On the Maneki contract, formalized
the Change Management and systems engineering processes by writing the first CM Plan for the customer using MS
Office Suite. Supported Data Transfer Operations and logistics functions for the activity. Served on an NGA contract as
a Systems Engineer working on Service Performance Indicators in an ITIL environment.
Amyx, Inc., CM Analyst (November 2012 to December 2012) At the Dept. of Education, supported the customer with
impact analysis for all vetted changes in a newly installed ClearCase/ClearQuest Change Management environment.
Secure Mission Solutions LLC, Technical Writer (June 2012 to October 2012) On the United NetOps Situational
Awareness DISA contract, provided deliverable documentation support and weekly, monthly, and quarterly status
reporting for the entire team.
General Dynamics Information Technology, Configuration Manager (December 2011 to February 2012) At the
sponsor’s group on the I2S contract, he managed and coordinated the requests for the VM servers. He documented the
server provisioning process using JetStream. Established and documented the Change functions for the sponsor’s group
moving forward as the new enterprise management tool system was rolled out in 2012. Systems Integrator, (August
2011 to October 2011), identified and tracked change issues and inconsistencies in the messaging system format for
PUBS.XML on the I2S contract. Assisted in the facilitation of the Technical Implementation Working Group for the
National HUMINT Requirements and Tasking Center.
Computer Sciences Corporation, Systems Engineer, (April 2011 to August 2011) Provided documentation support to
the Identity, Roles, Security, and Account Management (IRSAM) program for DIA. He edited security related documents
such as the Security Test Plan and the IRSAM System Design Document.
Visual Soft, Inc., Senior QA Analyst, (January 2011 to April 2011) Provided documentation and process support for
the Approved Products List (APL), a DIA contract. Wrote Use Cases and Test Cases. Entered system data into the APL,
a SharePoint application.
L-3 Stratis, Account Manager, (June 2010 to Nov. 2010) Provided Change Management support by processing Change
Requests and Build Reports for server creation and maintenance. Served as the backup Duty Officer by producing various
Operational Scheduling Plan (OSP) reports and reporting at daily meetings. Was involved in supporting the conversion to
the new Enterprise Services Management Tool (ESMT) by attending the Change and Release Management Working
Group meetings on a weekly basis. Attended all required meetings on a weekly basis.
Signature Government Solutions, LLC/Verizon Business, Configuration Management Analyst, (Sept. 2008 to April
2010) Provided Configuration Management coordination and support to the Enterprise Metrics and Monitoring group with
the Global Communications Systems division for Verizon’s contract. Processed and coordinated Enterprise Network
Changes (ENCs) to support the Network Deployment Readiness Board (NDRB) and the Network Operational Release
Board (NORB) using Lotus Notes and Remedy (SRS). Produced agendas and minutes for the Network Engineering
Review Board (NERB) meetings. Attended the Network Board Readiness Meeting (NBRM). Was cross-trained and
supported the preparation of the Operational Scheduling Plan (OSP) report, a twice weekly meeting. Successfully passed
the ITIL Foundations V3 course to prepare for future Configuration Management process modifications.

3. L-3 Communications, Senior Configuration Management Analyst, (Feb. 2008 to Jul. 2008) Provided Configuration
Management coordination and support to the Internal Review Board (IRB) for the United States Visitor and Immigrant
Status Indicator Technology (US-VISIT) program for the Dept. of Homeland Security using Serena TeamTrack in support
of Strategic and Tactical Management and Planning. Developed and maintained detailed procedures for all CM processes
in support of Process Improvement. Conducted “CM Processes and Procedures” training as necessary. Performed build
updates in Version Manager for website developers in support of Problem, Change, and Release Management.
Coordinated the identification and development of Configuration Items for CM control in Serena TeamTrack. Generated
the weekly Change Request (CR) report from TeamTrack into Excel. Performed continuous process improvements by
responding to requests from management. Coordinated meetings as required in support of IT Governance and Systems
Lifecycle Management including Management of Various Review Boards.
Computer Sciences Corporation, Configuration Management Analyst, (Aug. 2006 to Feb. 2008) Established and
authored the Configuration Management Plan for Jason-2, a National Oceanic and Atmospheric Administration (NOAA)
contract in support of Senior Project and Program Management. Coordinated the use of the CM tool, Revelation. Used
VSS to prepare, track, and review CDRL documents and annotated outlines for the technical staff. Updated documents as
needed in the SharePoint repository. Assisted in the creation of the Delivery Tracking system and the inventory database
in Excel. Kept and distributed weekly status meeting minutes. Updated personnel as necessary.
Information Manufacturing Corporation, Requirements Analyst, (Jan. 2006 to July 2006) Provided Requirements
Analysis and documentation editing support to the Data Conversion Storage and Support (DCSS) contract for the
CounterIntelligence Field Activity (CIFA). Updated the master project plan in MS Project in support of analyzing
Missions, Functions, Requirements, Existing Capabilities, and Shortfalls. Performed project risk analysis by tracking
risks in Excel. Learned the Analyst Pro tool to track all project requirements and test cases. Produced the DCSS
Requirements Traceability Matrix (RTM) in Excel with assistance from Analyst Pro. Edited all project deliverables to
formalize the formatting of all documents in MS Word to support Information and Systems Security Management.
Identified key change management activities relating to program milestones.
Analex Corporation at General Fund Enterprise Business System (GFEBS), Configuration Manager, (June 2005 to
Jan. 2006) Established and documented a Configuration Management organization for the GFEBS program, an SAP
implementation in support of Systems Engineering and Application Development Management. Authored the GFEBS
Configuration Management Plan. Became proficient with MIL-HDBK-61A Configuration Management Guidance.
Established and managed the GFEBS Configuration Control Board (CCB). Authored weekly CCB minutes for
distribution on a SharePoint repository. Supervised a CM Analyst from Accenture in the day-to-day CM activities such as
Change Request (CR) processing on the Mercury IT Governance tool. Performed QA function on newly entered CRs in
the System Engineering Portal (SEP). Documented all CM processes and incorporated them into the GFEBS CM Plan.
Coordinated a peer review of the GFEBS CM Plan. Performed a Functional Baseline Review at the end of the Design
phase. Generated weekly CR metrics for management. Managed updates to the SEP CM tool to better serve the CM
processes. Attended weekly Information Assurance and Tiger Team meetings for CM representation.
Keane Federal Systems, Inc., Configuration Management Analyst, (August 2004 to March 2005) Reviewed and
edited all CM documentation for PPMU and the entire FBI enterprise. Supported and facilitated the daily Technical
Configuration Control Board (TCCB) by taking Minutes, publishing proofreading, and distribution. Daily tracked
hundreds of Change Requests (CRs) in ServiceCenter (Remedy) from initiation to closing in a Shared-Active Directory
environment. Researched old CRs to update the status of outstanding issues in order to analyze Missions, Functions,
Requirements, Existing Capabilities, and Shortfalls. Prepared some of the agendas for the TCCB to support IT
Governance and Systems Lifecycle Management including Management of Various Review Boards. Recorded
daily CR metrics in the minutes document. Tracked personal metrics of time accounting for each task to the quarter hour.
Tracked all Action Items resulting from approved or tabled CRs. Coordinated and authored CM procedures including the
FBI Software Distribution/Release/Installation Procedure and the (future) New Site Establishment and Naming
Convention Procedure. Assisted with recording Trilogy CRs in ServiceCenter. Documented the Trilogy process for the
FBI enterprise. Assisted with Emergency CRs in and out of the TCCB. Documented and maintained enterprise CM
policies, procedures, and guidelines. Assisted with maintaining the OCIO CM documentation and software library.
Provided any needed input to Life Cycle Management (LCM) reviews in order to assist the OCIO. Received training in
Rational ClearCase and ClearQuest.
WR Systems, Ltd., Quality Control Specialist, (June 2003 to July 2004) Responsible for all QC activities on the HUD
OIG MRD (Management Reporting Database) contract. Obtained a 98% rating on the latest ISO Quality Audit of the
HUD OIG MRD project. Responsible for all Configuration Management procedures and activities on the HUD OIG
MRD contract in support of Problem, Change, and Release Management. Prepared for all ISO 9001 Quality Audits by
performing all QC responsibilities for HUD OIG MRD deliverables and processes. Tested software fixes for new releases
of the HUD OIG MRD system for Quality Assurance, Integrated Testing, and Validation. Maintained the Problem Report

4. (PR) database and weekly reports. Wrote new Problem Reports as needed. Prepared for code walkthrough exercises by
gathering and distributing all materials needed. Took minutes and prepared them for system updates and storage.
Science Applications International Corporation RCAS (Reserve Component Automation System), Configuration
Management Analyst, (April 2001 to May 2003) Coordinated the Software Development Plan on the TRILOGY
program. Provided Configuration Management support to the System Maintenance and Sustainment Services group of
the RCAS organization to support Continuity of Operations. Co-authored Change Request documents for End-of-Life
hardware items for review by the Change Control Board. Tracked End of Life items for Sustainment Services. Tracked
ECPs for Product Maintenance and various other managers using an Excel spreadsheet from an Access download.
Coordinated the creation of an additional interface on the CM ECP database. Represented CM at the OIS (Operational
Integration Site) meetings on a daily basis. Tracked non-OIS trouble tickets with a daily metric query for management.
Regularly attended the Change Control Board weekly meetings to represent Sustainment Services and Product
Maintenance. Attended the Corporate System & Software Process Group (CS&SPG) meetings by teleconference.
Evaluated Merant’s PVCS for use in the Sustainment Services group. Completed all of the courses for the Master of
Science in Information Systems degree at Strayer Online University. His thesis on “Level 4 CMMI Metrics Techniques
and Econometrics” was completed in March of 2003. Achieved a 3.9 GPA.
Computer Sciences Corporation, Technical Writer/Editor, (June 2000 to March 2001) Supported CM efforts by
documenting minutes for all JTAV CMCB meetings. Updated metrics on the ECR database monthly. Updated the ECR
database in Access. Reviewed all JTAV documentation for accuracy and style. Authored the JTAV Style Guide. QA
Manager, (January 2000 to May 2000), Authored the I2MS Test Plan and documented CMM Level 3 Processes. Wrote
and tracked Problem Reports using Remedy for the testing of each release of I2MS for the Air Force Office of Special
Investigations. Tested new builds of I2MS against functional and cross-functional requirements. Evaluated the Rational
Test tools and used RequisitePro for requirements management. Received training on SECM (Systems Engineering
Capability Model) CMM Process. Senior Technical Writer, (January 1999 to January 2000) Authored test plans and
coordinated various financial software application certification packages for the United States Department of State Year
2000 (Y2K) mainframe/LAN-WAN remediation and testing projects. Assembled 500-page Wang VS Test Plan for the
Paris FSC.
Information Management Consultants, Inc., Staff Consultant, Senior Analyst/Technical Writer, (January 1998 –
January 1999) Assembled the Detailed Design Document and updated User Guide for the Discovery and Development
System on the National Institute for Drug Abuse (NIDA) contract. Assisted in the preparation of a proposal to create an
Electronic Document Management System for the US House of Representatives and the US Senate to track bills that are
moving through the legislative process. Analyzed and drafted user needs and Requirements Analysis documentation to
determine functional and cross-functional requirements on the U.S. Immigration and Naturalization Service (INS)
Electronic Reading Room project. Researched costs for imaging systems for the National Science Foundation Review
and Analysis contract.
User Technology Associates, Inc., Technical Writer, (May 1996 – January 1998) Coordinated the documentation of
various System Development Life Cycle (SDLC) deliverables. Assisted with the development and testing of the
Scheduling, Hours And Reporting Package (SHARP 1.0 to 1.03) Visual Basic system against functional and cross-
functional requirements for the Division of Information Resources Management at the Federal Deposit Insurance
Corporation. Edited and produced (using WordPerfect 6.1) the Project Work Plan, Functional Requirements Document,
Cost Benefit Analysis, Design Document, Test Plan, and User Manual. Wrote test scripts for the beta testing of the
SHARP 1.0 system against functional and cross-functional requirements. Converted Rich Text Files (RTF) from SHARP
and MS Access 2.0 to WordPerfect files. Initiated and composed Change Requests for the testing of SHARP 1.0 in order
to perform functional allocation to identify required functionality. Performed quality control functions on the SHARP 1.0
Help System and on a file of delimited user names for use on the SQL Server. Queried production data for global
statistics of SHARP usage and connectivity using ISQL. Installed approximately 235 users with SHARP 1.02 software.
Assisted users with the technical aspects of SHARP.
OAO Corporation, Technical Writer/Trainer, (February 1996 – April 1996) Documented the Initial Training Support
Plan for the Store Tracking, Authorization, and Redemption Subsystem (STARS) against functional requirements on the
IDMS in WP 5.1/6.1 for the U.S. Department of Agriculture Food and Consumer Service. Coordinated the
documentation of the STARS Detailed System Design Specification in WP 6.1. Updated the Software Maintenance
Enhancement Plan periodically.
Control Technologies, Inc./Microtemps, Technical Writer, (January 1996 – February 1996) Created user
documentation for a Visual Basic software application that monitors highway Variable Message Signs, cameras, and
express lane gates (opening and closing) in accordance with functional requirements. Traveled twice to the Virginia
Beach I-64 Virginia Department of Transportation (VDOT) station to document the software in the Windows NT
implementation environment.

5. Computer Associates International, Inc., Technical Writer, (July 1994 – December 1995) Provided technical writing
services to CA Services, Inc. (CASI) contracts and CA software products. Wrote the Accounts Payable Getting Started
manual for Masterpiece/2000, a multi-currency accounting system in MS Word 6.0c using Windows for Workgroups
3.11. Edited and adapted to the CA template the user guide for a Windows NT version of Application Modeler. Updated
the system travel manual from a Script download (78 pages) in WP 5.1. Rewrote system documentation (procedural
manuals) of the deliverables for the U. S. Mint according to functional requirements. Summarized procedures onto a
customized WordPerfect template for training purposes to fulfill functional requirements.
Looked for a new job and performed various temporary data entry assignments, (October 1993 – June 1994)
Raven, Inc., Configuration Manager, (March 1992 – September 1993) Collected data and coordinated Engineering
Change Proposals (ECPs) for Electronic Warfare components against functional and cross-functional requirements.
Tracked the progress of these ECPs through Naval Air Systems Command (NAVAIR). Exhibited knowledge of
Configuration Management processes (MIL-STD 973) by updating Configuration Management Plans for Fleet Tactical
Readiness Group (FTRG) programs. Managed an F-14 Yellow Sheet database in Paradox and trained new database
manager for AIR 5116B. Identified an Ozone Depleting Substance (and replacement) in Grumman document. Created a
114-record database of Software Trouble Reports (STRs) for AN/GSH 65(V) TACNAV Application Bug Report Log in
Paradox and imported file into EXCEL.
Computer Experts, Inc., Technical Recruiter, (October 1991 – February 1992) Recruited programmers, solicited
technical requirements, and assembled proposals.
PRC, Inc., Logistics Analyst, (May 1991 – September 1991) Provided analytical and action tracking support for EA-6B
(Harrier). Researched data for and analyzed on going requirements for Logistics Review Group (LRG) library for future
LRG audit on AN/ALQ 149 and Receiver Processor Group (RPG) systems. Designed and implemented DBASE IV
action tracking databases and management information systems to support Assistant Program Manager, Logistics (APML)
in decision process for audit requirements.
National Systems Management Corp., Junior Industrial Specialist, (September 1989 – February 1991) Upgraded
aircraft acquisition databases for reporting and scheduling financial and technical analyses of NAVAIR production
programs on the Integrated Production Management System (IPMS) in accordance with functional requirements using a
DECServer 400 platform. Analyzed databases and management information systems and networks for FMS programs
including F/A-18, F-14, EA-6B, and E-2C fixed wing aircraft, and various helicopters. Evaluated a Local Area Network
(LAN) to maintain software integrity and recommended Clipper implementation to increase system efficiency.
Various temporary data entry assignments, (May 1988 – August 1989).
IBM Corporation (CDI & C&D), Marketing Researcher/Test Engineer, (November 1987 – April 1988) Established
a worldwide aircraft Lotus database for avionics marketing research. Produced view graphs on IBM color plotter using
Chartmaster and IBM/AT. Performed product testing for mainframe version of IBMLISP using MS Windows. Provided
programming for Air Force contract NAVSTAR Global Positioning System by updating PTRs using TSO/ISPF on IBM
4381 to supplement Contract Data Requirements List (CDRL) technical information according to functional requirements.
Various temporary data entry and sales positions, (September 1986 – October 1987).
Schnabel Foundation Company, Research Technician, (September 1985 – August 1986) Implemented a civil
engineering technical feasibility study on a German design of foundation walls to determine functional and cross-
functional requirements of future applications in the field. Prepared civil engineering analysis using a unique
methodology by building structural models from which empirical data could be extracted. Collected, tested, and
photographed the data for building a life size model of this Small Business Innovative Research (SBIR) funded project.
Provided marketing research for location of possible sites for building foundation retaining walls.
EDUCATION and CERTIFICATIONS:
Bachelor of Science, Economics (Minor: Political Science), James Madison University, 1982
3Com Installation and Administration Certification, Fall, 1989
Master of Science in Information Systems, Strayer Online University, March 2003, (GPA: 3.9)
Security + Certificate, March, 2014; Expired, (COMP001020686423)
ITIL Foundations, v3 Certificate, Learning Tree, December, 2008; (00022602-01-7IM3)
Agile Development Training, January, 2012
MS Azure Admin Training, November, 2021
PUBLICATIONS:
Thesis on “Level 4 CMMI Metrics Techniques and Econometrics” was completed in March of 2003:
http://www.slideshare.net/ScottStadelhofer/thesis-58375418
Article in the February issue of Government CIO magazine: “Analytics: The New Term for Metrics in Government”
http://www.governmentciomagazine.com/2016/02/analytics-new-term-metrics