The SCM Way: Enabling SMEs to Achieve Global 1000 Best Practices
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From ideation to revenue generation.
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The SCM Way: Enabling SMEs to Achieve Global 1000 Best Practices
- 1. Copyright 2003 The SCM Way: Technology – Processes – People
- 2. Copyright 2003 Vision Statement & Mission Statement “Enabling SME to achieve Global 1000 best practices in The Front Office and The Back Office”. “Efficiency through People, Processes and Technology”. TM Our Vision: Our Mission:
- 3. Copyright 2003 The First Premise: ‘Front Office’. “He who controls the Revenue Stream of the Company controls its destiny!” - VAS
- 4. Copyright 2003 Contacts Center Distributors Wholesalers End Users Direct Field Representatives Partners Network Distribution Channels as Revenue Streams Generators Web & Social
- 5. Copyright 2003 Sales Customer Service Marketing Employees Partners Customers Prospects Effective ‘Front Office’ Data Flow All Customer Information
- 6. Copyright 2003 Developing Customer Touch-Points
- 7. Copyright 2003 Complex Processes into Daily Routine
- 8. Copyright 2003 Suppliers Customers Parent Corporate Ecosystem as Revenue Audiences Partners Child Sphere of Influence Layer I Sphere of Influence Layer II Sphere of Influence Layer III General Audience Foundation Accounts
- 9. Copyright 2003 The Second Premise: ‘Back Office’. “Now that it is sold, it must be delivered!” - VAS
- 10. Copyright 2003 The Second Premise: ‘Back Office’. “Now that it is sold, it must be delivered!” - VAS
Editor's Notes
- Every companies are faced with distribution channels management challenges. Some of you are engaged in managing one or two but not all of the four channels of distribution. That is why we are here as a validation of our value proposition to enhance your revenue streams generators.
- Building the infrastructure to support effective Sales & Marketing campaigns.
- Across industries, our customers want to extend their enterprise…well beyond their firewall. Not only do we have customer-centric sales, marketing, and service professionals, but also business partners, resellers, prospects and customers. All of these constituencies are part of your ecosystem. Why not deploy a partner portal, as part of your enterprise website? This allows thousands or tens of thousands of business partners to have access to a subset of the information required by your sales, marketing, and service professionals. Using standard web browsers, your business partners can now automatically review leads, service issues, product information, pricing information, create quotes, configure solutions, take orders, and provide high quality service…all with no software installed on their client computer. You may want to use eMarketing technologies to drive tailored email campaigns to your site. Then, using eSales and eCommerce solutions, you can sell promotional bundles and offers to your prospects, and to your existing customers.