The document discusses the dynamics of U.S. families and their impact on consumer behavior, highlighting changes in family composition and spending patterns. It explores family roles, decision-making processes, and the effects of social class on consumers, including affluent, middle-class, and working-class groups. The content also examines the implications of family life cycles and consumer socialization in marketing strategies.

1. The Family and Its
Social Class Standing
CHAPTER
TEN

2. Learning Objectives
1. To Understand the Changing Nature of U.S.
Families, Including Their Composition and
Spending Patterns.
2. To Understand the Socialization Process and
Other Roles of the Family.
3. To Understand the Dynamics of Husband-Wife
Decision Making, as Well as the Influence of
Children in Family Consumption Decision
Making.
2
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3. Learning Objectives (continued)
4. To Understand How Traditional and
Nontraditional Family Life Cycles Impact
Consumer Behavior.
5. To Understand What Social Class Is and How
It Relates to Consumer Behavior.
6. To Understand the Various Measures of
Social Class and Their Role in Consumer
Behavior.
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4. Learning Objectives (continued)
7. To Appreciate the Distinctive Profiles of
Specific Social Class Groupings.
8. To Understand the “Ups and Downs” of
Social Class Mobility.
9. To Understand the Relationship Between
Social Class and Geodemographic Clusters.
10. To Understand the Affluent Consumer.
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5. Learning Objectives (continued)
11. To Understand the Middle-Class Consumer.
12. To Understand the Working Class and Other
Nonaffulent Consumers.
13. To Understand the Nature and Influence of
the “Techno-Class.”
14. To Understand How Social Class Is Used in
Consumer Research Studies.
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6. As You See It, What Is the Main
“Family Message” of This Ad?
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7. It Reminds Parents of the Importance
of Creating “Quality Time.”
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8. The Changing U.S. Family
• Types of families
– Nuclear
– Extended
– Single-parent
• Changes in household spending patterns
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9. Evidence of
the Dynamic
Nature of U.S.
Households -
Figure 10-2
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10. Relative Influence In Decision Making
10
Autonomic
Wife Dominant
Husband Dominant
Joint
House
Retirement
Car 2
Car 1

11. Consumer
Socialization
The process by which
children acquire the
skills, knowledge, and
attitudes necessary to
function as consumers.
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12. Discussion Questions
• How do marketers influence consumer
socialization?
• Does this seem unethical? At what point
would it be unethical?
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13. What Is the Name and Definition of
the Process Depicted in This Ad?
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14. Consumer Socialization - the Process by Which
Children Acquire the Skills, Knowledge, Attitudes, and
Experiences Necessary to Function as Consumers
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15. A Simple Model of the
Socialization Process - Figure 10.4
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16. Other Functions of the Family
• Economic well-being
• Emotional support
• Suitable family lifestyles
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17. Family Decision Making
• Dynamics of Husband-Wife
Decision Making
– Husband-Dominated
– Wife-Dominated
• Expanding Role of Children In Family Decision
Making
– Choosing restaurants and items in supermarkets
– Teen Internet mavens
– Pester power
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18. Framework of 10-year-old Influencer
Figure 10.5
18
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19. The Family Life Cycle
• Traditional Family Life Cycle
– Stage I: Bachelorhood
– Stage II: Honeymooners
– Stage III: Parenthood
– Stage IV: Postparenthood
– Stage V: Dissolution
• Modifications - the Nontraditional FLC
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20. To Which Stage of the Family Life
Cycle Does This Ad Apply, and Why?
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21. Bachelorhood – The Target Consumer
Is Not Yet Married
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22. Which Subgroup of “Empty Nesters”
Does This Ad Most Likely Target?
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23. The ones who are would like to pursue
new interests and fulfill unsatisfied needs
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24. Nontraditional FLC Family Stages
Alternative FLC Stage Definition/Commentary
Childless couples Increasingly acceptable with more career-
oriented married women and delayed
marriages
Couples who marry later in life Likely to have fewer or no children
Couples with first child in late 30’s or later Likely to have fewer children. Want the
best and live quality lifestyle
Single parents I High divorce rate - about 50% lead to this
Single parents II Child out of wedlock
Single parents III Single person who adopts
Extended family Adult children return home. Divorced
adult returns home. Elderly move in with
children. Newlyweds live with in-laws.
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25. Dual Spouse Work Involvement (DSWI)
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26. Social Class
The division of
members of a society
into a hierarchy of
distinct status classes,
so that members of
each class have either
higher or lower status
than members of other
classes.
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27. Social Class Measure and Distribution
Table 10.8
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28. Social Class Measurement
• Subjective Measures
– individuals are asked to estimate their own social-
class positions
• Objective Measures
– individuals answer specific socioeconomic
questions and then are categorized according to
answers
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29. Objective Measures
29
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30. Discussion Questions
• What are the advantages to a marketer using
the objective method to measure social class?
• When would the subjective or reputational
method be preferred?
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31. Social Class Mobility
• Upward mobility
• Downward mobility
• Rags to riches?
31
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32. Geodemographic
Clusters
A composite
segmentation
strategy that uses
both geographic
variables (zip codes,
neighborhoods) and
demographic
variables (e.g.,
income, occupation)
to identify target
markets.
32
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33. Prizm Clusters
Figure 10.10a, b
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34. The Affluent Consumer
• Growing number
of households can
be classified as
“mass affluent”
with incomes of at
least $75,000
• Some researchers
are defining
affluent to include
lifestyle and
psychographic
factors in addition
to income
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35. The Affluent Consumer
Three Segments
of Affluent
Customers’
Average
Household
Expenditures -
Figure 10.12
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36. What Is the Name of the Segment Targeted by This Ad,
and Why Is the Appeal Shown Here Used?
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37. This Ad was Used Because it is
Effective for the Affluent Consumer.
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38. What Is the Middle Class?
• The “middle” 50 percent of household
incomes - households earning between
$25,000 and $85,000
• The emerging Chinese middle class
• Moving up to more “near luxuries”
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39. The Working Class?
• Households earning $40,000 or less control
more than 30 percent of the total income in
the U.S.
• These consumers tend to be more brand loyal
than wealthier consumers.
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40. Discussion Questions
• What types of products are targeted to the
working class?
• What issues must marketers consider when
targeting their ads to the working class?
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41. The Techno Class
• Having competency with technology
• Those without are referred to as
“technologically underclassed”
• Parents are seeking computer exposure for
their children
• Geeks now viewed as friendly and fun
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42. In What Ways Have the Prestige and
Status of Geeks Been Changing?
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43. The Change is Due to the
Importance of Computers.
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44. Consumer Behavior and
Social Class
• Clothing, Fashion, and Shopping
• The Pursuit of Leisure
• Saving, Spending, and Credit
• Social Class and Communication
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