The document discusses how a seller's payout on Paytm Mall is calculated. It is calculated after deducting various commissions and fees from the selling price, including marketplace commission (12.43% of selling price on average), payment gateway fee (2.7% of selling price), and logistics charges. Sellers can check their expected payout and commission details by downloading their agreement history or using the payout calculator on the seller panel. Logistics charges are based on shipment type (express, local, etc.) and weight slabs. Penalties may apply for issues like SLA breaches, cancellations, or fraud.

1. How is your payout
calculated?
In this module, we will discuss:
1. How is your payout calculated?
2. How can you check your commission details?
3. What are the different modes of logistics?
4. How can you measure the weight of a packed product?
5. What are the logistic charges at Paytm Mall?
6. What are the different types of frauds?
7. What is a service level agreement (SLA)?
8. How to avoid penalties?
9. How is your payout calculated?
10. How can you check your expected payout on the Paytm Mall seller panel?

2. How is your payout calculated?
Your final payout is made after various commissions & fee deductions from the selling price
The components which are deducted from the selling price are as follows -
Charges Definitions Rates
Marketplace commission
Fee charged for listing your products on the
Paytm Mall marketplace
% of the selling price (varies at the
category/product level)
Payment gateway
Fee paid for the transfer of money via Paytm
Mall payments gateway
2.7% of the selling price
Logistics charges
Charges for using the services of Paytm Mall
logistics partners
Based on the mode of shipment
Penalty
A fraud is a deliberate action of deceiving
Paytm Mall or its partners to secure unfair
gains.
Depends on the type of fraud

3. How can you check your commission details?
You can download your agreement history by going to the seller panel, where you can read the terms
and conditions along with the commission details of your products
Click on ‘Click To Download’
Note – You have to download the latest version of the agreement history.
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Click on Profile1
Click on Agreement History2
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4. What are the different modes of logistics ?
Express shipment
Standard sized shipments (less than 5 kg) which are serviced through
the aerial mode
Local shipment
These are intra-city shipments i.e. whose pickup & drop locations fall
in the same city
Zonal shipment
All pincodes assigned to specific zones (north, south, east, west). If pickup
and delivery fall in the same zone (not cities), zonal rates will be charged
National shipment
These are inter-zone shipments i.e. whose pickup & delivery pincodes
fall in different zones

5. Below are the weight slab rates for logistics in Paytm Mall
What are the different modes of logistics ?
Note – All the fee mentioned above is exclusive of taxes.
- In case of any issue with Logistic Charges or Product Weight, a request to be raised for assistance within 3 months of the Order date. Any
query/dispute raised after this timeline will not be entertained and courier fee charged will be deemed to be final.
Forward shipping charges
Express
Weight Local Zonal National
First 250 Grams ₹ 30 ₹ 30 ₹ 42
First 500 Grams ₹ 35 ₹ 45 ₹ 60
Additional 500 Grams ₹ 25 ₹ 35 ₹ 55
Surface
Up to first 1 Kg ₹ 40 ₹ 50 ₹ 65
Up to first 2 Kg ₹ 50 ₹ 65 ₹ 85
Up to first 3 Kg ₹ 60 ₹ 80 ₹ 100
Additional kg 3-10 Kg ₹ 11 ₹ 12 ₹ 22
Additional kg 10-30 Kg ₹ 9 ₹ 11 ₹ 22
Additional kg 30-60 Kg ₹ 9 ₹ 11 ₹ 20
Additional kg >60 Kg ₹ 8 ₹ 10 ₹ 20

6. The weight of a product can be calculated in 2 ways - dead weight and volumetric weight. The higher of
the two is used to calculate the logistic charges
Dead weight = weight of
package
Length 5 inches
Width 6 inches
Height 4 inches
Volumetric weight 393.28 Grams
Volumetric weight in grams =
(𝑙𝑒𝑛𝑔𝑡ℎ × 𝑏𝑟𝑒𝑎𝑑𝑡ℎ × ℎ𝑒𝑖𝑔ℎ𝑡 × 2.543
)
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Note: length, breadth and
height in inches
Weight of the packet measured on the
weighing machine = 900 grams
Dead weight = 900 Grams
Weight
Volumetric
weight
Deadweight
Formula Example
In this case, the dead weight will be considered since it is greater than the
volumetric weight
How can you measure the weight of a packed product?

7. How can you calculate the logistic charge?
Example 1. If the weight of your product is 250 gm
Note – All the fee mentioned above is exclusive of taxes.
Revised shipping charges
Express
Slab Local Charges Weight breakup Calculation Final
First 250 Grams ₹ 30 250 gm 30 30
Total 250 gm ₹ 30

8. How can you calculate the logistic charge?
Example 2. If the weight of your product is 1 kg
Note – All the fee mentioned above is exclusive of taxes.
Revised shipping charges
Express
Slab Local Charges Weight breakup Calculation Final
First 500 Grams ₹ 35 500 gm 35 35
Additional 500 Grams ₹ 25 500 gm 25 25
Total 1 Kg ₹ 60

9. How can you calculate the logistic charge?
Example 3. If the weight of your product is 1 kg
Note – All the fee mentioned above is exclusive of taxes.
Revised shipping charges
Surface
Slab Local Charges Weight breakup Calculation Final
Up to first 1 Kg ₹ 40 1 Kg 40 40
Total 1 Kg ₹ 40

10. How can you calculate the logistic charge?
Example 4. If the weight of your product is 5 Kg
Note – All the fee mentioned above is exclusive of taxes.
Revised shipping charges
Surface
Slab Local Charges Weight breakup Calculation Final
Up to first 3 Kg ₹ 60 3 Kg 60 60
Additional kg 3-10 Kg ₹ 11 2 Kg 11*2 22
Total 5 Kg ₹ 82

11. How can you calculate the logistic charge?
Example 5. If the weight of your product is 20 Kg
Revised shipping charges
Surface
Slab Local Charges Weight breakup Calculation Final
Up to first 3 Kg ₹ 60 3 Kg 60 60
Additional 3-10 Kg ₹ 11 7 Kg 11*7 77
Additional 10-30 Kg ₹ 9 10 Kg 9*10 90
Total 20 Kg ₹ 227
Note – All the fee mentioned above is exclusive of taxes.

12. Note- 1. This list is just for illustrative purposes and doesn’t include all cases
2. Paytm Mall reserves the right to block your seller account or to disable your listings depending on the
severity of the case
What are the different types of fraud?

13. What are the different types of fraud?
Note- 1. This list is just for illustrative purposes and doesn’t include all cases
2. The SLA breach and cancellation penalties are defined at the category level of the product
3. Paytm Mall reserves the right to block your seller account or to disable your listings depending on the severity of the case

14. What is a service level agreement (SLA)?
A Service Level Agreement (SLA) is your promise to ship your products to your customers within a
certain number of days. You have to ensure that all the orders are marked Shipped within SLA.
Note- 1. If SLA is breached, the order will be cancelled and you will be charged an SLA breach penalty and a cancellation penalty
2. SLA breach and cancellation penalties are defined at the category level of the product
3. Avoid SLA breaches as they affect your seller ratings and performance on Paytm Mall.
Example:

15. Penalty structure
The SLA breach and cancellation penalties are defined at the category level of the product
Note- 1. These charges are exclusive of taxes
2. The minimum penalty amount will be Rs.50 on both SLA breaches and Cancellations by the Seller
There will also be a minimum cancellation penalty amount and minimum SLA breach penalty amount.
This means that the seller will be charged the higher of the minimum penalty amount OR Y%/X% of SP.
SLA breach penalty, ‘X%’ of selling price
All categories 10
Cancellation penalty, ‘X%’ of selling price
All categories 10

16. How to avoid penalties?
• Maintain physical stock of products
• Add inventory only if you have its
physical stock
• Procure genuine products only
• You must have authorizations
from brands for all products
• Ship products with an MRP sticker
• Always match the MRP of the
product with the MRP listed in your
catalogue
• Ensure that the warranty you
offer on the product is valid
• Maintain a record of
purchases
• Do not indulge in fraudulent
methods to obtain induced orders.

17. How is your payout calculated?
Your final payout is made after the various commissions & fee deductions from the selling price
Payout
Selling price ₹ 1000
(-) Marketplace commission (eg. 12.43%) ₹ 124.3 (12.43% *1000)
(-) Payment gateway fee @2.7% ₹ 27 (2.7%*1000)
(-) Logistic charges ₹ 60 (500 grams)
= Payout breakout ₹ 741.67 [1000-(124.3+27+60+38.03+9)]
Example : Product- Men’s T-shirt
DEDUCTIONS
₹ 0(-) Additional minor deduction/penalty
(-) GST@ 18% ₹ 38.03 [18%*(124.3+27+60)]
₹ 9 [1%*(Selling price- applicable GST
on the product)]
TCS (1%) on base price
Note – In case of any issue regrading Commission charged, a request should be raised with Support within 3 months of the order date. Any dispute after this timeline
will not be entertained and the commission charged will be deemed to be final and accepted.
- In case of any issue with Logistic Charges or Product Weight, a request to be raised for assistance within 3 months of the Order date. Any query/dispute raised
after this timeline will not be entertained and courier fee charged will be deemed to be final.

18. You can check your expected payout amount through the payout calculator
Click on the Catalogue tab1
Click on the Edit icon2
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How can you check your expected payout on the Paytm
Mall seller panel?

19. Click on the Calculator icon3
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How can you check your expected payout on the Paytm
Mall seller panel?

20. Enter the MRP & selling price4
5 Click on the Re-calculate button
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How can you check your expected payout on the Paytm
Mall seller panel?

21. How can you check your expected payout on the Paytm
Mall seller panel?
View the expected payout break-
up here
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22. Thanks everyone!
For any query, please raise a ticket using the Seller Helpdesk tab on
your seller panel.