Don’t	believe	everything	you	think	
From	Agile	IT	to	Enterprise	Agility	
	
Brussels,	February	23rd	2017	
jaap.peters@delimes.nl		
	
DeLimesDeLimes
@JaapPeters	 #scabru17
AGILE	AS	A	MEANS	TO	REALIZE	THE	FUTURE	
My	hypothesis:
DeLimesDeLimes
How	I	spend	my	Hme	
(next	to	my	wife	and	three	children)	
&	have	wriPen	10	Management	Books
Cube Farming25.000 copies sold
Ants	are	Agile	(C.A.S.)
Humans	are	Agile
FOUR	NOTIONS	TO	REMEMBER
NoAon	1:	OrganizaAons	don’t	exist!		
•  OrganizaAons	can’t	be	grasped,	touched,	tasted	
or	smelled;		
•  They	are	part	of	the	illusion	producAon	/	
process	inside	your	head	
•  What	is	the	illusion	product	of	the	OrganizaAon	
inside	your	own	head?	
‘Your	mind	makes	it	real’	(The	Matrix)
The	Matrix	(He’s	beginning	to	believe)
More than 100 years Organization history
(1911-2017)
Before	the	reorganizaAon	
Decision	
making	
Telling	
them	
Do	what	
you’re	told	
Telling	
	them	
Do	what	
you’re	told	
Telling	
them	
Do	what	
you’re	told	
Thinking		
for	others	
AUer	the	reorganizaAon	
Desicion	
making	
Telling		
them	
Do	what	
you’re	told	
Telling	
them	
Do	what	
you’re	told	
Telling	
them	
Do	what	
you’re	told	
Thinking		
for	others
NoHon	2:	OrganisaHons	are	inside	people/	
people	aren’t	in	organisaHons!
NoHon	3:	OrganisaHons	cannot	be	Agile;	Humans	can!
Double Sigmoid Curve
NoHon	4:	The	past	and	future	are	concurrent.
NU
Time
The Ad Interim
(changes between tradition and future)
So?	The	Future	must	have	started	at	some	point	in	Hme?	
•  If	an	organisaHon	is	just	an	illusion	in	your	
mind;	
•  What	does	this	mean	for	the	following	
concepts:	
–  A	teal	organizaHon?	
–  A	reorganizaHon?	
–  OrganizaHonal	Change	Management?
Onwards	to	organising	without	organisaHons.	
(OrganisaHons	you	might	have	in	mind	throughout	course	of	Hme)
Change	
	
	
Changing	the	organizaHon	
is	changing	the	
conversaHon	about	the	
organizaHon	(how	we	
produce	the	organizaHon	
in	our	head?).
AGILE	FOR	PROJECTS!	
AGILE	AS	ORGANISATIONAL-MODEL?
From	system-	to	social	environment	
from	Organisa,on	to	Coopera,ve
The	maximum,	tradiHonal	organisaHons	offer
What	‘a	client’	needs
Social	
enviroment	
(CooperaHve	–	
Terrace)	
Client
Front Line
(waitress)
On Guided-Leadership
Other	People
On	the	website	of	Agile	ConsorHum	
Read	for	‘Organisms’	is	the	same	as	Complex	Adap9ve	People
Agile	Enterprse	=	offline	WhatsApp	
Since	1848/1911:	side	view	
=	top-down	&	bo`om-up	
Teams	2017:	top	view	
=	front	line	&	rear	line	
Desicion	
making	
Telling		
them	
Do	what	
you’re	told	
Telling	
them	
Do	what	
you’re	told	
Telling	
them	
Do	what	
you’re	told	
Thinking		
for	others
Agile	in	which	situaHon?	
Two	types	of	organisaHons:	(1)	American	way	and	(2)	
European	way	=	The	Rhineland	way	of	organizing.	
	
•  OrganisaHons	where	skilled	professionals	are	
accountable	to	managers	(1.0	en	2.0):	Agile	
implemented,	however	sHll	a	delicate	exercise	unless	
introduced	as	a	pilot	project.	
•  Skilled	professionals	who	control	and	run	the	
organisaHon	by	themselves.	(3.0	en	4.0):	Agile	is	a	
natural	and	effortless	organic	process	(Complex	AdapHve	
People).
TO	LEAD	OR	BEING	LED,	THAT	IS	THE	QUESTION!	
• 	Back	Office	drives	the	Front-Office	(American	way)		
• 	Front	Office	drives	the	Back-Office	(The	Rhineland	way)
Enterprise	Agility	
(Looks	like	the	Rhineland	Way)	
front	office	steers	the	back	office
April	25	‘16	started	with	2.300	individuals		
as	‘Housekeeping	Aids’	
(aier	TSN-thuiszorg	went	bankrupt	)
Nine	Months	later	
•  Nearly	200	teams	
•  Break	Even	
•  Sick	leave	reduced	from	12%	to	4,5%	
•  Full	Occupancy	rate	85%	
•  No	issues	worth	menHoning	
•  (with	the	excepHon	of	City	Government)	
•  It	works!	Agile	by	nature	(organic)	
•  Agile	=	Autonomy	=	Bliss!
Complex	AdapAve	People	See:	lecture	Ard	Leferink	how	it	is	organized	
	in	the	back	office	(‘teal’	Buurtzorg	inside)
What	people	are	saying?	
•  “	I	enjoy	going	to	work	10	Hmes	more	than	I	did	
before“	
•  “I	really	appreciate	geong	more	informaHon,	it	
makes	me	understand	my	work	a	lot	bePer”;		
•  “It	is	great	to	finally	have	colleagues	to	talk	to	and	
discuss	work	with”.
Agile	is	only	a	rumor	unHl	it	lives	in	the	muscle
Don’t	Worry,	Be	Agile
www.managementboek.nl	
Ebook
8,99 euro
Links	2	YouTube	
•  Movie	1:	Ants	create	a	lifeboat	=	
hPps://www.youtube.com/watch?v=A042J0IDQK4	
•  Movie	2:	Crossing	street	(Hanoi)	=
hPps://www.youtube.com/watch?v=cx0n-SqK3is	
•  Movie	3:	Terrace	(welcome	to	paradise)	by	Lebbis	=	
hPps://www.youtube.com/watch?v=SSgyDvnm4wQ	
•  Movie	4:	The	strange	bike	=	
hPps://www.youtube.com/watch?v=720fIScTZtI

Scabru17 jaap peters