5. UBER HAS INTRODUCED
PLATFORM INNOVATION
& CUSTOMER EXPERIENCE
By connective people with app based services & introducing new
customer experience.
6. Uber In Bangladesh
Operation in BD
Started
operation in
Bangladesh in
2o16
User
Per month
active user
15-20 thousands
Facebook
1,25,000+
facebook
group
members
Brand Ambassado
Per month
active user
15-20 thousands
8. Uber’s Stage In Industry Life Cycle
Embryonic
(Innovators)
Growth
(EarlyAdopters)
Dotted Line: Yet to attract Time
MarketShare
#Reasons
1. Niche Market
2. New platform
3. Lack of knowledge
4. Unstructured promotion
5. Slow Growth
9. PORTER’S 5 FORCES MODEL
Threat of New
Entrants
Threat of
Substitutes
Industry
Rivalry
Bargaining Power
OF Drivers
Bargaining power
of Customers
Good
Brand
Loyalty but
Low
switching
cost
Many
Substitut
es
High
Moder
ate
Existing-
Pathao
UPCOMING
-Ola,GO2
10. BRTA APPROVAL WITH 1 LAKH TK FEE
ANNUALLY
L
EASE OF RULES & REGULATIONS
INCREASING USE OF SMARTPHONE &
INTERNETT
FAVOURABLE POLITICAL CLIMATE WITH STABLE BOVT
POLICYP
GDP AT 7.11% WITH PER CAPITA $1E
INCREASING YOUTH & UPPER MIDDLE CLASS HAVE TENDENCY TO
RIDE COMFORTABLYS
E
PESTEL
ANALYSIS
12. COMPETITIVE ADVANTAGE BY USING
FUNCTIONAL LEVEL STRATEGY
Platform
Innovatio
n
Superior
Innovati
on
Superio
r
Profitabi
lity for
Uber
Uber’s Roles
Use of
Informati
on
System
Superior
Customer
Responsive
ness
Functional
Strategies
Differ
ent
That makes Uber
That makes Uber